CONTENTS Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Welcome and thank you for choosing Verizon Wireless . . . . . . . . . . . 1 OUR Worry-Free Guarantee® to you . . . . . . . . . . . . . . . . . . . . . . . . . . 1 How to sign up for New Every Two . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Learning the basics . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Palm® Treo™ 700wx smartphone overview . . . . . . . . . . . . . . . . . . . .
Staying in touch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Browsing the web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Setting up a Bluetooth® connection . . . . . . . . . . . . . . . . . . . . . . . . . 66 Playing media files . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Pictures & Videos . . . . . . . . . . . . . . . . . . . . . . . . . . .
CONTENTS Getting help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Performing a soft reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Where to learn more . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Hands-free vehicle kits and headsets . . . . . . . . . . . . . . . . . . . . . . . 104 Vehicle power chargers and home/office chargers . . . . . . . . . . . . . 104 Additional batteries . . . . . . . . . . . . . . . . . . . . . . . .
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WELCOME WELCOME WELCOME AND THANK YOU FOR CHOOSING VERIZON WIRELESS You’re now connected to the power of America’s best, most reliable wireless network.* This guide helps you understand your new Palm® Treo™ 700wx smartphone and all the things you can do with it. For more details, please refer to the User Guide. If you ever have any questions and would like to access an online Q&A, please visit us online at www.verizonwireless.com and check out How to Use Your Phone.
Your satisfaction is guaranteed on any equipment you purchase from us. We provide a 15-day satisfaction guarantee on any product you buy from us. You pay only for the service you’ve used. See the Return Policy brochure for details. You can get a free phone every two years with New Every Two®. Sign up for and maintain two years of service on a digital plan of $34.99 or higher to qualify for a free phone up to $50 or $100, depending on the monthly access of your plan.
WELCOME You must retain the same wireless device for 24 months in order to receive the advantages of this program. If you choose to replace your wireless device at a discounted price, you will forfeit your benefits and be automatically re-enrolled if you meet the requirements of the program.
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LEARNING THE BASICS LEARNING THE BASICS PALM® TREO™ 700wx SMARTPHONE OVERVIEW The following illustrations show the locations and names of the physical features of your Palm® Treo™ 700wx smartphone. Refer to these illustrations while following this guide.
Battery door release Self-portrait mirror Camera lens Speaker Antenna Infrared (IR) port 6 Stylus Expansion card slot Ringer switch
LEARNING THE BASICS TURNING YOUR SMARTPHONE ON/OFF The phone and organizer features of your smartphone can be turned on and off separately. This means you can wake up the screen to use just the organizer features, without turning on the phone. Also, when the screen is turned off, the phone can be on and ready for you to make and receive calls. NOTE To conserve battery power, the screen turns off automatically after one minute. If you want the screen to stay on longer, you can adjust the shutoff setting.
Waking up the screen Wake up the screen and leave the phone turned off when you want to use only the organizer features of your smartphone. You can also turn off your smartphone’s screen without turning off your smartphone’s wireless features. 1. Press Power/End to wake up the screen. 2. Briefly press Power/End to turn off the screen. MOVING AROUND THE SCREEN To move around your smartphone screen, you can use the 5-way navigator or you can tap items on the screen with the stylus.
LEARNING THE BASICS Scrolling through screens As on a computer, on your smartphone you scroll to move from field to field or page to page, or in some cases to highlight an item or option in a list. There are several methods of scrolling: ■ Use the 5-way on the front of your smartphone. Press Right , Left Down to move to the next field, button, or action in that direction. ■ Press and hold Option while pressing Up or Down to scroll one screen at a time.
Closing screens To accept the information you entered on a screen (or close a screen where no information was changed) and return to the previous screen, do one of the following: ■ Press OK . ■ Use the stylus to tap or in the upper-right corner of the screen. Highlighting and selecting items On most screens, one item—a button, a list entry, or a check box—is highlighted by default. The highlight identifies which item is affected by your next action.
LEARNING THE BASICS Using the action keys The left and right action keys give you quick access to tasks that you can do on the current screen, so the action key items vary from application to application and from screen to screen. Look on the screen directly above the action key to see the action that it does in the current context. In some contexts, these keys may do nothing at all. In most cases the right action key opens the menu, and the left action key activates a specific command, such as New or Edit.
1. Press Menu menu. 2. Press Up (right action key) to display an application’s or Down to highlight a menu item. 3. If an arrow appears next to a menu item, press Center or Right to display additional options for that item, and then press Up or Down to highlight a menu item. To return to the main menu without making a selection, press Left . 4. Press Center to select the menu item, or press Left or Menu (right action key) to close the menu and cancel your selection.
LEARNING THE BASICS Selecting options in a list Lists let you select from a range of options. You can identify whether a list is available when you select the field. If a rectangle appears around the field along with a downward-pointing arrow, a list is available. Lists are different from the menus described earlier in this section. In a list, do any of the following: ■ Use the 5-way to highlight the field, and then press Center to display the items in the list.
USING THE KEYBOARD When using the keyboard, most people find it easiest to hold the smartphone with two hands and to use the tips of both thumbs to press the keys. Left action key Right action key Phone/Send Power/End OK Start Backspace Option Return Shift Shift Space Alt Understanding the keyboard backlight Your smartphone includes a keyboard backlight for low light conditions. The keyboard backlight activates automatically when the screen turns on.
LEARNING THE BASICS Entering lowercase and uppercase letters By default, the first letter of each sentence or field is capitalized and the remaining text you enter is lowercase. To enter other uppercase letters, do one of the following: ■ Press Shift (this symbol appears at the bottom of the screen), and then enter a letter. You don’t need to press and hold Shift while entering a letter. ■ Press Shift twice to turn on Caps Lock, and then enter a series of letters.
Entering other symbols and accented characters You can enter symbols and accented characters that don't appear on the keys using the alternate characters list. The alternate characters are grouped according to their similarity to the corresponding key. For example, the alternate characters available for the e key are é, è, ë, and ê. 1. Press Alt to display the alternate character list. 2. Narrow the list by pressing the key that corresponds to the character you want. For example, to enter an é, press e.
LEARNING THE BASICS Symbols and accented characters Press Alt and enter... to select... Press Alt and enter... to select... Press Alt and enter... to select... a áàäâãåæ o óòöôœõ 0 A ÁÀÄÂÃÅÆ O ÓÒÖÔŒÕ 1 b or B ß p or P ¶ 2 c 碩 r or R ® 3 C Ç¢© s ß Šs e éèëê S ß ŠS E ÉÈËÊ t or T ™ $ i íìïî u úùüû ! ¡ I ÍÌÏÎ U ÚÙÜÛ ? ¿ l or L £ x or X x¤ ; :-) :-( ;-) n ñ y .,'"@+* / # ( or ) N Ñ Y :&_•%=÷^ £¥ ¢[]{}<>«»©® ~\ص| ÿ Ÿ ° £¥¢ ° 17
OPENING AND CLOSING APPLICATIONS Opening applications You can access all the applications on your smartphone through the Start menu: 1. Press Start to open the Start menu. 2. Use the 5-way to highlight the application you want to use. To view additional applications, select Programs. 3. Press Center application. to open the highlighted 4. (Optional) Press OK to return to Programs and open another application. The current application continues to run in the background.
LEARNING THE BASICS ■ NOTE Select Stop All to close all of your open applications. If you press OK to return to Programs, the current application continues to run in the background. NOTE You can also open Memory Settings by pressing Option + OK, or by pressing Start, selecting Settings, selecting the System tab, and then selecting Memory.
Dial Lookup field: Begin typing the name or number you want to look up. See “Dialing by contact name” on page 25 for more info. Web search field: Enter a word you want to find on the Internet and press Center to begin the search (data services connection required). Speed-dial buttons: Select the picture or button you want to dial. See “Creating a speed-dial button” on page 34 to create your own.
LEARNING THE BASICS 1. Connect your smartphone to your computer either wirelessly or by using the sync cable. You should hear the ActiveSync tone. 2. Look for the ActiveSync icon at the top of your smartphone’s screen and the ActiveSync icon in the taskbar on your computer. ■ ■ If you don’t see the ActiveSync icon, make sure the desktop synchronization software that came with your smartphone is running on your computer.
■ Your smartphone’s wireless features (phone, email, messaging, and web) generally consume more power than the organizer features. ■ If you spend a lot of time using the camera (if included), games, media players, eBooks, or other applications, keep an eye on the battery icon and charge when necessary. ■ If you don’t plan to use the wireless features on your smartphone for a while, turn off your wireless services.
USING YOUR PHONE USING YOUR PHONE WHAT’S MY NUMBER? 1. Make sure your phone is on (see “Turning your smartphone on/ off” on page 7). 2. If you do not see your Today screen, press Phone/Send 3. Press Menu Look here for your phone number . (right action key). 4. Select Preferences > Phone Settings. 5. On the Phone tab, look for your phone number below the title bar. 6. Press OK .
Dialing with the number pad 1. Go to your Today screen (see “Using your Today screen” on page 19). 2. Using the numbered keys on the keyboard (number pad), enter a phone number. 3. Press Phone/Send to dial. NOTE You do not need to press Option to access the numbers on the keyboard. However, when dialing short numbers, such as 411, the number may conflict with a contact name. If this occurs, press Option to avoid starting a contact lookup. You can always dial 911 without pressing Option first.
USING YOUR PHONE Dialing by contact name You can look up contacts quickly by entering just a few letters of a contact’s name directly from your Today screen. If you have no contacts listed on your smartphone, you can add contacts directly into your smartphone (see “Adding a contact” on page 42), but the fastest way to enter lots of contacts is to enter them in your desktop software and then synchronize to transfer them from your computer to your smartphone (see “Synchronizing information” on page 20). 1.
Dialing with a speed-dial button Your smartphone comes with a few predefined speed-dial buttons, but you can also create your own speed-dial buttons. See “Creating a speed-dial button” on page 34. You can make a call with a speed-dial button by doing any of the following: ■ Use the 5-way press Center to highlight a speed-dial button, and then . ■ Tap a speed-dial button with the stylus. ■ Press and hold the Quick Key that you assigned to the speed-dial button.
USING YOUR PHONE 5. Select the number you want to dial. 6. Press Phone/Send NOTE to dial. Until you change the View By setting, your contact list (in the Contacts application) is also sorted by company name. Dialing from a web page or message Your smartphone recognizes most phone numbers that appear in web pages or in messages (text, email, or multimedia). 1. Use the 5-way to highlight the phone number you want to dial in the web page or message. 2. Press Center to open the Phone dialog box. 3.
To select from a chronological list of calls: Go to your Today screen, press Phone/Send , and then select Call Log. Highlight the number you want to call, and then press Call (left action key) to dial. NOTE You can also access the Call Log by going to the Today screen, pressing Menu, and then selecting Call Log.
USING YOUR PHONE RECEIVING CALLS To receive calls, your phone must be on. ■ ■ To answer a call, do one of the following: ■ Press Phone/Send ■ Press Answer ■ If the headset is attached, press the headset button. (left action key). To ignore a call, do one of the following: ■ Press Power/End ■ Press Menu ■ ■ . to send the call to voicemail. (right action key) and select Ignore to send the call to voicemail.
USING VOICEMAIL Setting up your voicemail account 1. Go to your Today screen. 2. Press and hold 1 on the keyboard or select the Voicemail speed-dial button to dial Verizon Wireless’s voicemail system. 3. Follow the voice prompts to set up your voicemail. NOTE The 1 key is the Quick Key for the voicemail speed-dial button. For more info on Quick Keys see “Creating a speed-dial button” on page 34.
USING YOUR PHONE WHAT CAN I DO DURING A CALL? When you make or receive a call, the active call info appears on your Today screen. During a call, you can do any of the following: Put the call on hold: Press Hold call off hold, press Off Hold (left action key). To take the (left action key). Turn on the speakerphone: Select the speakerphone icon to turn on the speakerphone. To return to listening through the earpiece, select the speakerphone icon again.
Ending a call Do one of the following to end a call: ■ Press Power/End . ■ Press the headset button (if the headset is attached and has a button on it). Some headsets do not have a button. Returning to an active call from another application You can use many other applications on your smartphone while holding a phone conversation, including the organizer and SMS features. However, you cannot browse the web or send and receive email or MMS messages while on a voice call.
USING YOUR PHONE If you don’t add a number right away, follow these steps to add it later: 1. Go to the Call Log (see “Redialing a recently called number” on page 27). 2. Highlight the number you want to save. 3. Press and hold Center to open the shortcut menu, and then select Save to Contacts. 4. Enter the information for the entry. 5. Press OK . NOTE You can also save contact info from other applications, such as Messaging.
NOTE When two calls are active and you press Power/End, you hang up both calls. To return to the first call, wait for the person on the second call to hang up. Making a conference call When the second call is outgoing, you can join two calls in a conference session. Additional charges may apply and minutes in your mobile account may be deducted for each active call. Please contact Verizon Wireless for more information. 1. Put the first call on hold, and then place a second call. 2.
USING YOUR PHONE 3. Do one of the following: ■ ■ Select Link, select Link to contact, select the contact you want to link to this button, and then select the number you want to dial with this button. Select Label and enter a name for this button, and then select Number and enter the phone number you want to dial with this button. 4. (Optional) Enter a Quick Key. When the Today screen is showing, you can press and hold the Quick Key to instantly dial this number. 5.
Show voice mail buttons: Displays the voicemail playback controls after you dial this speed- dial number. When this option is checked, you can enter numbers below each control to tailor the controls to your voicemail system. Plays the previous message. Saves the current message. Plays the current message. Deletes the current message. Repeats the current message. Plays the next message. 7. Press OK .
USING YOUR PHONE The headset button is context sensitive and it performs different actions based on the situation. You can press the headset button to perform any of the following tasks: ■ Answer an incoming call ■ Respond to call waiting ■ Hang up all calls ■ Swap between calls if the second call is an incoming call ■ Create a conference call, if the second call is an outgoing call Headset specifications Your smartphone works with mono and stereo headsets that have a 2.5mm, 3-pin connector.
To learn how to set up and connect to Bluetooth devices, see “Setting up a Bluetooth® connection” on page 66. Here are tips for working with a Bluetooth hands-free device: ■ If you’re using a hands-free Bluetooth device and it is within range, your smartphone routes all calls to the hands-free device instead of to your smartphone’s earpiece. Bluetooth range is up to 30 feet in optimum environmental conditions.
USING YOUR PHONE WHAT ARE ALL THOSE ICONS? You can monitor the status of several items using icons at the top of your Today screen: You missed an incoming call. You have a voicemail message. You have a new email, text, or multimedia message. An error occurred during synchronization. You have more than one of the conditions listed above. Your phone is on. The bars display the signal strength. The stronger the signal, the more bars that appear. If you are outside a coverage area, no bars appear.
You are in an area that supports BroadbandAccess (EVDO) data services with average download speeds of 400–600Kbps, capable of reaching speeds up to1.8Mbps, and upload speeds up to 156Kbps. You are using a NationalAccess connection to access email, the web, or other data services. You can make calls but you cannot receive calls; any incoming calls go to voicemail. When you make a call, the data transmission is automatically interrupted.
USING YOUR PHONE Your phone is on and you’re in the Verizon Wireless coverage area. If you’re roaming on another wireless service provider’s network, Roaming or Extended Network appears instead. If you’re outside a coverage area, No service appears instead, and when you turn off your phone, Phone Off appears instead. Voice privacy is preventing over-the-air eavesdropping. Appears during a call when this option is turned on and is available on the Verizon Wireless network.
STAYING ORGANIZED This section introduces you to a few of the applications you can use to stay organized. To learn about the other applications that come with your smartphone, such as Tasks and Notes, see the User Guide. CONTACTS Adding a contact If you have many contacts to enter, it’s best to enter them in Microsoft® Office Outlook® on your computer and then sync. See “Synchronizing information” on page 20 for details.
STAYING ORGANIZED 7. To assign a ringtone to the entry, select Ring tone and select a tone. 8. After you enter all the information, press OK . Viewing or changing contact information 1. In the Contacts list (name view), begin entering one of the following for the contact you want to view or edit: ■ First name ■ Last name ■ First initial and last initial separated by a space ■ Phone number 2. Select the entry you want to open. 3. Press Menu (right action key) and select Edit. 4.
CALENDAR Displaying your calendar 1. Press Start 2. Press Menu and select Calendar. (right action key) and select View. 3. Select one of the following views: Agenda: Shows your daily schedule in list format. Upcoming appointments are bold, past appointments are dimmed. Day: Shows your daily schedule in day-planner format. Week: Shows your schedule for an entire week. Month: Shows your schedule for a whole month. A morning appointment. An afternoon appointment.
STAYING ORGANIZED Creating an appointment If you have several appointments to enter, it’s most efficient to enter them in Microsoft Office Outlook on your computer and then synchronize your smartphone with your computer. See “Synchronizing information” on page 20 for details. 1. Press Start and select Calendar. 2. Press Menu (right action key) and select New Appointment. 3. Enter a subject (description) and a location. 4. Select Starts and select the starting date and time. 5.
Sending a meeting request You can email meeting invitations to contacts who use Microsoft Office Outlook or Outlook Mobile. NOTE Create contact entries with email addresses for the people you want to invite to a meeting. You can’t access contact entries without email addresses from your calendar. 1. Create an event, and then select it. 2. Press Edit (left action key). 3. Select Attendees, and then select the name of the contact you want to invite.
STAYING IN TOUCH STAYING IN TOUCH MESSAGING You can use the Messaging application to exchange email, text messages (SMS), and multimedia messages (MMS) with other mobile devices and email addresses that support these forms of messaging. You can also exchange instant messages (IM) with Pocket MSN. Before you use your smartphone’s messaging features, consult Verizon Wireless for pricing and availability.
Setting up an Exchange Server email account An Exchange Server account enables you to wirelessly synchronize your email, contacts, calendar, and other information directly with the information stored on a Microsoft Exchange 2003 Server. When the Exchange Server 2003 is upgraded to Service Pack 2, new features are available that allow you to access online address books and use Direct Push Technology.
STAYING IN TOUCH NOTE The Exchange Server settings are case sensitive. Be sure to enter uppercase and lowercase letters properly. See your system administrator for more information on this feature. 1. Press Start and select Programs. 2. Select ActiveSync 3. Press Menu Source. . (right action key) and select Add Server 4. Enter the Server address, and then press Next action key). (right 5. Enter your username, password, and domain. The password is case-sensitive.
8. Press Next (right action key) and check the boxes for the types of information you want to synchronize with Exchange Server. 9. (Optional) Highlight an item and select Settings to change the synchronization settings for that type of information. NOTE Settings are not available for all items. If you want to download more than the email message header, select E-mail and increase the KB setting. If you don’t increase this setting, you can manually download the rest of the message at your convenience. 10.
STAYING IN TOUCH Setting up a Wireless Sync email account Wireless Sync lets you sync your email and other information when you’re away from your computer. To use Wireless Sync, you must first install the desktop synchronization software that came with your smartphone, and you must subscribe to Verizon Wireless’s Wireless Sync feature (additional charges may apply). NOTE For more info about Wireless Sync, visit http://www.wirelesssync.vzw.com. 1. On your smartphone, press Start 2. Select Wireless Sync 3.
10. When the Congratulations! screen appears, press OK 11. Press Sync . (left action key). If prompted, enter your password and select OK. 12. When the First Synchronization dialog box appears, do one of the following based on the type of email account you set up: Corporate email or Both: Select Refresh. Internet email: Select Merge. For corporate email accounts, the default settings do a wireless synchronization whenever info changes in Microsoft® Office Outlook®.
STAYING IN TOUCH ■ Mail server name for sending mail ■ Your username and password ■ Domain name ■ Any special security requirements 1. Go to your Today screen and press Messaging action key). 2. Press Menu Account. (left (right action key) and select Tools > New 3. Enter the email address that you want to set up, and then press Next (right action key). 4. Wait until the Status box displays Completed, and then press Next (right action key). 5. Enter your name, username, and password. 6.
9. Enter a name for this account, and then press Next (right action key). For example, if this is your work email account, enter “Work” or your company’s name. 10. Enter the name of the Incoming mail and Outgoing mail servers. Do not enter anything in Domain. It is not needed for POP3 or IMAP accounts. 11. (Optional) Select Options to set this account’s download options. 12. Press Finish (right action key). NOTE To delete an email account, press Menu and select Tools > Options.
STAYING IN TOUCH 1. Press Start and select Pocket MSN. 2. Select MSN Mobile Home. 3. Select Sign in. 4. Enter the email address and password for your Passport account or your Hotmail account. ■ ■ To create a Passport (IM) account, go to www.passport.com. To create a Hotmail account, go to www.hotmail.com. NOTE You also need to set up a Hotmail account on your smartphone. From the Pocket MSN screen, select MSN Hotmail and enter your email address and password.
■ NOTE If the recipient’s name and email address are not in your Contacts list, enter the full email address. To send a message to multiple recipients, separate the addresses with a semicolon (;). 5. Select Subject and enter a title for the message. 6. Enter your message, or press Menu (right action key), select My Text, and then select a predefined phrase you want to insert. 7. (Optional) Do any of the following: ■ ■ ■ Press Menu (right action key) and select Insert.
STAYING IN TOUCH Synchronizing your email During synchronization, new messages are copied to your smartphone’s Inbox, and messages in the smartphone’s Outbox are sent. Your computer must be connected to the Internet when you sync your email. To sync your default email account, simply sync your smartphone with your computer. See “Synchronizing information” on page 20 for details.
3. Press Menu (right action key) and select Options. 4. Select E-mail, and then select Settings. 5. Check the Include file attachments box, and then press OK . To automatically download attachments from an IMAP email account (typically an ISP account) or an account that you access using a VPN server connection, do the following: 1. Go to your Today screen and press Messaging 2. Close any open messages, and then press Menu Options. (left action key). (right action key) and select Tools > 3.
STAYING IN TOUCH 3. Press New (left action key). 4. Do one of the following to address the message: ■ ■ ■ If the recipient’s name and mobile number are in your Contacts list, type the first few letters of the first or last name or simply enter the first initial, followed by a space, and then the last initial to find a name. If the recipient’s name is in an online address book, press Center , enter the name, press Menu (right action key), and then select Find Online.
Creating and sending a multimedia message Multimedia messages can include any of the following items presented as one or more slides: Ringtones MIDI ■ Sound clips ■ ■ NOTE WAV QCELP Pictures ■ ■ JPEG GIF Videos ■ 3G2 Even if your smartphone does not include a camera, you can still send, receive, and view pictures and videos. 1. Go to your Today screen and press Messaging 2. Press Left 3. Press New (left action key). until you see MMS in the title bar. (left action key). 4.
STAYING IN TOUCH NOTE To send a message to multiple recipients, separate the addresses with a semicolon (;). If you send a message to three people, you are billed for three messages. 5. Select Subject and enter a title for the message. 6. Select New Slide. 7. Press Center and select one of the following: Add Picture: Lets you insert a picture. You can take the picture with the built-in camera or insert an existing picture. Add Video: Lets you insert a video.
Receiving text and multimedia messages When your phone is on and in a wireless coverage area, you automatically receive new text messages. For multimedia messages, you can set your smartphone to automatically download new messages or to notify you that messages are ready to download. You can also set your smartphone to notify you when a new text or multimedia message arrives. The new message notification may include any of the following options: View: Opens the message so you can view its full contents.
STAYING IN TOUCH 5. Do any of the following: Go the previous or next slide: Tap previous Pause or resume playback: Tap pause Save the item that is playing: Press Menu or next or play . . (right action key) and select Save. Go to the top of the message: Press Menu (right action key) and select Message Overview. Reply to the message: Press Menu (right action key) and select Reply or Reply All. Call the sender: Press Menu (right action key) and select Call Sender.
Viewing a web page By default, Internet Explorer Mobile scales web page content to fit your smartphone screen so that you can view most of the information without scrolling left or right. 1. Make sure your phone is on (see “Turning your phone on and off” on page 7). 2. Press Start and select Internet Explorer. 3. Highlight the address line, enter the address of the web page you want to view, and then press Center . 4.
STAYING IN TOUCH ■ ■ ■ To view each item in a list, select the list and scroll using Up In a list, press Left accept the change. or Right . to cycle between items, and then press Center In a form, such as a browser search field, press Center then press Center to stop interacting with the form. 6. Press OK or Down to to interact with the form, and to close Internet Explorer Mobile.
Downloading files and images from a web page You can download files from a web page that are usable on your smartphone, such as new applications, MIDI ringtones, or pictures that are specifically tagged for download. 1. Go to the web page that contains the link to the file you want to download. 2. Press Left or Right to highlight the link to the file. 3. Press and hold Center , and then select Save As to download a file, or tap and hold and select Save Image to download an image. 4.
STAYING IN TOUCH After you set up a connection with a Bluetooth device, you can communicate with that device whenever it is within range (about 30 feet in optimum environmental conditions) and your smartphone’s Bluetooth feature is turned on. 1. If necessary, prepare the device you want to connect with to accept a new connection. Check the device’s documentation for details. 2. Go to your Today screen, and then tap Bluetooth . 3.
characters (letters and numerals only) to improve the security of your smartphone. The longer the passkey, the more difficult it is for the passkey to be deciphered. 8. Do any of the following that apply to the type of device you’re connecting to: Headset or hands-free car kit: Check the Hands Free box. A2DP/AVRCP enabled stereo headset: Check the Wireless Stereo box.
STAYING IN TOUCH Beaming a record 1. Highlight the entry or file you want to beam. 2. Press Menu (right action key) and select Beam… (the menu item changes names based on the type of item you highlighted). 3. Do one of the following: Bluetooth: When the name of the receiving device appears, tap the Tap to send link to begin the transfer. A blue icon indicates a Bluetooth connection. Infrared: Point the IR port on your smartphone directly at the IR port of the receiving device.
PLAYING MEDIA FILES PICTURES & VIDEOS Your smartphone comes with a built-in, 1.3-megapixel camera with 2x digital zoom (camera not included with all smartphones). You can use the camera to take, view, and send pictures and videos, and to add a personal touch to your smartphone, use your pictures as your Today screen background and as caller ID images, or use your videos to create video ringtones.
PLAYING MEDIA FILES 4. (Optional) Adjust any of the following: Zoom: Press Up to zoom in or Down Brightness: Press Right Resolution: Press Menu to zoom out. to increase the brightness or Left to decrease the brightness. (right action key) and select Resolution to change the image quality. 5. (Optional) Set a 5-second timer: Press Menu select Timer. 6. Press Center (right action key), select Mode, and then to capture the picture or start the timer. 7.
4. Adjust the position of your smartphone until you see the subject you want to record on the screen. 5. (Optional) Adjust any of the following: Brightness: Press Right Resolution: Press Menu to increase the brightness or Left to decrease the brightness. (right action key) and select Quality to change the video resolution. 6. Press Center to start recording. 7. When you’re finished recording, press Stop key) or Center to stop recording. (left action 8.
PLAYING MEDIA FILES Creating a video ringtone You can save a video that you record as a ringtone. 1. Press Start and select Pictures & Videos. 2. Highlight the video you want to use as a ringtone. 3. Press Menu (right action key) and select Save to Contact Ring Tone. 4. Select the contact to whom you want to assign the video ringtone.
5. Check the Customize the playlists that will be synchronized box. 6. Select the playlists you want to sync. 7. Click Finish to begin the transfer. The next time you connect your smartphone to your computer while the desktop version of Windows Media Player 10 is running, synchronization starts automatically. NOTE Be patient; transferring media files can take several minutes.
PLAYING MEDIA FILES ■ To play a file from the web, press Menu (right action key) on the Library screen, and then select Open URL. Select URL and enter the website address, or select History and select a site you’ve visited before. 4. Select the item you want to play, and then press Play (left action key). 5. Use any of the following onscreen controls during playback: Plays the current file. Pauses the current file. Skips to the beginning of the current file or to the previous file.
Shuffle/Repeat > Repeat: Plays the Now Playing playlist repeatedly. A check appears next to this command when it is on. Stop: Ends playback. Working with libraries A library represents a media storage location, so if you have an optional expansion card, you should have two libraries: My Device and My Storage Card. Each library contains links to the media files in that location.
STAYING PRODUCTIVE STAYING PRODUCTIVE WORD MOBILE You can create and edit documents and templates and save them as DOC, RTF, TXT, and DOT files. You can also edit Microsoft® Office Word® documents and templates that you create on your computer. However, keep in mind that some of the information and formatting may be lost when you save the document on your smartphone. See the User Guide for details on supported and unsupported features. Creating a document 1. Press Start and select Programs. 2.
Playing a presentation 1. Press Start and select Programs. 2. Select PowerPoint Mobile . 3. In the presentation list, highlight the presentation you want to play. 4. Press Center . 5. Do any of the following: ■ ■ ■ ■ Press Right Press Menu want to view. to advance to the next slide or Left to view the previous slide. (right action key), select Go to Slide, and then select the slide you Select Next or Previous to play animations.
STAYING PRODUCTIVE Creating a workbook 1. Press Start and select Programs. 2. Select Excel Mobile 3. Press New . (left action key). 4. Highlight a cell where you want to enter text or other info. 5. Enter the info in the cell, and then press Enter . 6. Repeat steps 4 and 5 to enter the remaining info. 7. Press OK to save the file. Entering a formula 1. Highlight the cell where you want to enter the formula. 2.
Inserting a function 1. Open the workbook where you want to insert the function. 2. Press Menu (right action key) and select Insert > Function. 3. Select the Category list, and then select the type of function you want to insert. 4. Select the Function list, and then select the specific function you want to insert. 5. Select OK. Creating a chart 1. Open the workbook from which you want to create a chart. 2. Highlight the cells you want to include in the chart. 3.
MANAGING FILES AND APPLICATIONS MANAGING FILES AND APPLICATIONS FINDING INFORMATION With the built-in search features on your smartphone, you can find information quickly: Lookup: Helps you find and dial your contacts by name or phone number. See “Dialing by contact name” on page 25 for details. Search: Looks through the text in all the applications on your smartphone. File Explorer: Lets you browse files and folders on your smartphone or an expansion card.
Exploring files and folders File Explorer lets you browse the contents of folders on your smartphone. The root folder on your smartphone is named My Device. My Device is similar to My Computer on your computer. 1. Press Start and select Programs. 2. Select File Explorer . 3. Select the Show list in the upper left, and then select the folder you want to explore. 4. Do any of the following: ■ ■ ■ To open an item, select it.
MANAGING FILES AND APPLICATIONS INSTALLING APPLICATIONS You can install any of the additional software included on the Getting Started CD as well as other third-party applications that are compatible with Windows Mobile 5.0 devices. To learn more, go to www.palm.com/mytreo700wxVerizon. NOTE Be sure to select and install Microsoft Windows Mobile 5.0 software for Pocket PC Phone Edition. Microsoft Windows Mobile 5.0 software for Smartphone is not compatible with your Treo™ smartphone.
Installing applications from your computer 1. Open My Computer or Windows Explorer on your computer. 2. Copy the application file(s) into the Mobile Device folder. 3. Connect your smartphone to your computer to synchronize and install the application(s) on your smartphone. 4. Press Start and select Programs to open the application.
MANAGING FILES AND APPLICATIONS 1. Press Start and select Programs. 2. Select ActiveSync 3. Press Menu . (right action key) and select Options. 4. Do any of the following: ■ ■ ■ NOTE Check the box next to any items you want to synchronize. If you cannot check a box, you might have to uncheck a box for the same information type elsewhere in the list. Uncheck the box next to any items you want to stop synchronizing. Select an item and then select Settings to customize the settings for that item.
Synchronizing your Microsoft Office files You can create and edit Microsoft Office files on your computer or on your smartphone and then synchronize the files so that changes you make show up on both your computer and your smartphone. To synchronize Microsoft Office files, you must first set Files as one of your synchronization options; see “Selecting which info to sync” on page 84. To synchronize your Microsoft Office files: 1. Connect your smartphone to your computer with the USB cable.
MANAGING FILES AND APPLICATIONS ■ To delete a file from the file sync folder on your computer and from your smartphone, highlight the file name and click Remove. NOTE If you receive an error while synchronizing files, make sure that all of the files you’re trying to sync are closed on both your computer and on your smartphone. Where are the changes I made to my file? Don't look for the changed file in its original location on your computer.
Synchronizing with Exchange Server You can sync with Exchange Server using a connection to a wireless network or a computer. 1. Press Start and select Programs. 2. Select ActiveSync . 3. Press Menu (right action key) and select Configure Server. If you have not yet set up sync with Exchange Server, this says Add Server Source. 4. Select Server address, enter the name of the server running Exchange Server, and then press Next (right action key). 5.
MANAGING FILES AND APPLICATIONS 4. Press Menu (right action key) and select Schedule. 5. Set any of the following options: Peak times: Sets the frequency for high-traffic time periods such as when you are at work or when email volume is high. To conserve power it is recommended that you change your settings to synchronize every 30 or 60 minutes instead of as items arrive. Off-peak times: Sets the frequency for low-traffic time periods such as late at night.
3. On your smartphone, press Start and select Settings. 4. Select the Connections tab, and then select Bluetooth . 5. Check the Turn on Bluetooth box. 6. Press Start and select Programs. 7. Select ActiveSync . 8. Press Menu (right action key) and select Connect via Bluetooth. If this is the first time you're making a Bluetooth connection to this computer, follow the onscreen prompts to set up a Bluetooth partnership with this computer. 9. In ActiveSync, select Sync. 10.
MANAGING FILES AND APPLICATIONS Removing and inserting expansion cards Your smartphone comes with a dummy card inside the expansion card slot. When you do not have a functioning card inside the slot, reinsert the dummy card to protect the slot opening. 1. Press down and release the dummy card. 2. After you feel the dummy card eject from the slot, remove the card from the slot. 3. To insert an expansion card, hold your smartphone with the screen facing you and the card with the label facing you.
CUSTOMIZING YOUR SMARTPHONE TODAY SCREEN SETTINGS Selecting your Today screen background 1. Press Start and select Settings. 2. On the Personal tab, select Today . 3. On the Appearance tab, check the Use this picture as the background box. 4. Select Browse. 5. Select the picture you want for your Today screen background. 6. Select the Items tab. 7. Check the boxes next to the items you want to appear on your Today screen and uncheck any items that you want to hide. 8.
CUSTOMIZING YOUR SMARTPHONE SOUND SETTINGS Setting ringtones You can set different tones for different types of incoming phone calls and notifications. 1. Press Start and select Settings. 2. On the Personal tab, select Sounds & Notifications . 3. Make sure your phone is on. 4. Select the Notifications tab. 5.
7. Select the Ring tone list, and then select the sound for the selected type of call. 8. Check the Vibrate when… boxes to turn the vibrate feature on/off based on the Ringer switch setting. 9. (Optional) Select play to preview the sound. 10. Repeat steps 4–7 to select ringtones for other types of calls. 11. Press OK . Setting the Ringer switch In certain situations, such as meetings and theaters, you need to turn off all sounds on your smartphone.
CUSTOMIZING YOUR SMARTPHONE Selecting Sounds & Notifications 1. Press Start and select Settings. 2. On the Personal tab, select Sounds & Notifications . 3. On the Sounds tab, set any of the following options: Events: Turns sounds on/off for system warnings and error messages. Programs: Turns sounds on/off in the applications on your smartphone. Notifications: Turns alarms and reminders on/off in the applications on your smartphone.
5. Select the Notifications tab and set any of the following options: Event: Specifies the action for which you want to change the settings. The remaining options vary based on the action selection. Play sound: Lets you turn the sound on/off for the selected event. To select a different sound select the list to the right of this setting, and then select a different sound. To preview the sound, select Play Sound, and then select Play. Repeat: Indicates whether the sound plays more than once, if turned on.
CUSTOMIZING YOUR SMARTPHONE Changing the text size 1. Press Start and select Settings. 2. Select the System tab, and then select Screen . 3. Select the Text Size tab. 4. Press Left and Right 5. Press OK . to adjust the text size. APPLICATION SETTINGS Arranging the Start menu 1. Press Start and select Settings. 2. On the Personal tab, select Menus . 3. Check the boxes next to the applications you want to see in the Start menu. 4. Press OK .
1. Press Start and select Settings. 2. On the Personal tab, select Buttons . 3. On the Program Buttons tab, highlight the button or key combination you want to change in the Buttons list. 4. Select the Assign a program list, and then select the application you want to assign to the button or key combination you selected in step 3. 5. Press OK . SETTING UP AND USING VOICE COMMAND Voice commands enable you to use speech to execute some commands on the Start menu and the Programs menu. 1.
CUSTOMIZING YOUR SMARTPHONE 6. After you set up Voice Command, start using it by holding your device about nine inches away from your mouth, and then pressing and holding the Side button (now assigned to Voice Command) until a tone plays and a microphone icon appears at the top of the screen. 7. The microphone icon is your signal to start speaking. In a clear voice say the command. For example, to access Help, say, “Help.” 8.
Using Keyguard By default, your keyboard locks so that you don’t accidentally press buttons or activate screen items while your smartphone is in a pocket or bag. ■ To turn off Keyguard, press Center . ■ To manually turn on Keyguard when your smartphone screen is on, press Option Power/End . and Using Auto-Keyguard and touchscreen lockout Auto-Keyguard lets you automatically lock the keyboard after a period of inactivity. 1. Press Start and select Settings. 2. On the Personal tab, select Keyguard .
CUSTOMIZING YOUR SMARTPHONE SYSTEM SETTINGS Turning Wireless Services On/Off 1. Press Start and select Settings. 2. Select the Connections tab, and then select Wireless Manager. 3. Turn your smartphone’s wireless features on/off. Select All to turn all wireless features on/ off. Wi-Fi only appears if a compatible Wi-Fi SDIO card (sold separately) is inserted in the smartphone. 4. Press OK to finish.
GETTING HELP PERFORMING A SOFT RESET A soft reset is similar to restarting a computer. If your smartphone is not responding or you have trouble synchronizing with your computer, a soft reset may help. 1. Disconnect your smartphone from the AC charger if it is connected. 2. Use one hand to press the battery door release and use the other hand to slide the battery door downward to remove it from your smartphone. 3. Use the stylus tip to gently press the reset button on the back of your smartphone. 4.
GETTING HELP WHERE TO LEARN MORE For a quick introduction Quick Tour: The Quick Tour highlights many of your smartphone’s features. It is already installed on your smartphone, and you can open it at any time. Press Start , select Programs, and then select Quick Tour . Interactive User Guide: An interactive introduction to your smartphone. To access the Interactive User Guide, point your web browser to www.verizonwireless.com.
If you need more information Vista users: For information on using your smartphone and desktop software with Windows Vista, visit www.palm.com/vista. Books: Many books on Windows Mobile devices are available in local or online book retailers (look in the computers section), or visit www.palm.com/mytreo700wxVerizon. Online forums: Consult online Treo™ smartphone user discussion groups to swap information and learn about topics you may find nowhere else. Visit www.palm.
GETTING HELP batteries at the same time. Be sure to use only power supplies that are approved for use with the Treo 700wx smartphone and its battery. ADDITIONAL BATTERIES Keep an extra battery on hand for those times when you just can’t charge up your smartphone. THREE WAYS TO ACCESSORIZE Adding accessories is easy with three simple ways to expand your smartphone: 1. Visit our Communications Stores in person. 2. Go to www.verizonwireless.com and click Accessories. 3. Try our Accessories Hotline at 1.866.
www.verizonwireless.com is open 24 hours a day for customer service, general information, even shopping.
REGULATORY INFORMATION REGULATORY INFORMATION FCC Statement This equipment has been tested and found to comply with the limits for a Class B computer peripheral, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Do NOT use the device in a manner such that it is in direct contact with the body (e.g., on the lap or in a breast pocket). Such use will likely exceed FCC RF safety exposure limits See www.fcc.gov/oet/rfsafety/ for more information on RF exposure safety. Potentially Unsafe Areas Potentially explosive atmospheres: Turn off your smartphone when you are in any areas with a potentially explosive atmosphere, such as fueling areas (gas or petrol stations) or storage facilities for fuel or chemicals.
REGULATORY INFORMATION Using TTY A TTY (also known as TDD or text telephone) is a telecommunications device that allows people who are deaf or hard of hearing, or who have speech or language disabilities, to communicate by telephone. Your Treo 700wx smartphone is compatible with select TTY devices. You can connect a TTY/TDD machine to your smartphone through the headset jack, but you cannot use your headset jack with a headset or hands-free kit while this mode is enabled.
recommendation from Palm is that you take this precaution before connecting your Palm device to your computer, placing the device in a cradle, or connecting it to any other device. You can do this in many ways, including the following: Copyright ■ Ground yourself when you’re holding your device by simultaneously touching a metal surface that is at earth ground.
REGULATORY INFORMATION change system settings or enter data nonverbally (using your hands) while driving. Stop the vehicle in a safe and legal manner before attempting these operations. This is important since while setting up or changing some functions you might be required to distract your attention away from the road and remove your hands from the wheel.
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INDEX INDEX Symbols 86 Numerics 3G2 files 60, 73 5-way navigator 5, 8 911 calls 41, 99 A A2DP technology 68 accented characters 16 accessing alternate characters 16 applications 18 field lists 13 File Explorer 82, 83 information 19 menu items 12 on-device help 103 Phone Settings screen 23 Quick Tour 103 shortcut menus 12 speed-dial buttons 26 web pages 63–65 account types 47 accounts getting help with 104 setting up email 47–54 synchronizing 57 Accounts page 58 action keys 5, 11 activating items on scree
appointments adding 45 entering multiple 45 viewing 44 Assign a program list 98 attachments See also email adding 56, 82 downloading 57 opening 57 receiving 57 Auto-Keyguard settings 99, 100 AVRCP technology 68 B backgrounds 70, 92 backlight (keyboard) 14 Backspace key 14 battery maximizing life 21 viewing status of 40 battery door release 6 battery status icons 40 Beam… command 69 beaming 82 Bluetooth devices car kits 36, 37, 38, 41, 66, 68 compatibility with 66 connecting to 66–68 entering passkeys for 6
INDEX typing alternate 16 Chart command 80 charts (spreadsheets) 80 chat rooms 104 check boxes 10 closing applications 18 lists in fields 13 menus 12 screens 10 command buttons 99 commands 99 See also menus; specific command company lists 26 company names 26 compliancy statement 108 computers, synchronizing with 20 Conference button 34 conference calls 34 Configure Server command 88 configuring, Exchange Server 88 connecting to a headset 68 to Bluetooth devices 66–68 to hands-free car kit 68 connections pre
Disable touchscreen check box 100 display See also screen customizing 96 Display message on screen check box 96 displaying alternate characters 16 appointments 44 available applications 18 calendar 44 contacts 43 daily schedules 44 menus 11, 12 multimedia messages 62 notifications 96 pictures 72 videos 72 web pages 64 wireless settings 101 document file types 77 documents creating 77 down arrow in fields 13 Down button (navigator) 8 downloading applications 83 attachments 57 files 66 images 66 multimedia me
INDEX extensions (phone) 35 Extra Digits button 30, 35 Extra Digits text box 35 F factory-installed applications 103 favorites links 65 FCC Statement 107 features 103 fields accessing lists for 13 scrolling through 9 File Explorer 81, 82 File Explorer icon 82, 83 file lists 82 file types 60, 73, 77 files 81 caution for deleting 82 synchronizing 86 Files sync option 86 finding information 20, 81 first letter capitalization 15 First Synchronization dialog box 52 folders browsing 81 opening items in 82 organi
Items page 92 J JPEG files 60 K keyboard accessing alternate characters on 16 dialing from 24 displaying alternate characters list for 16 entering text from 15–16 locking 100 pressing keys on 14 scrolling with 9 setting key combinations for 97 keyboard backlight 14 Keyguard 100 Keyguard Settings page 100 Known Caller setting 93 L Left button (navigator) 8 libraries (media) 76 Library command 74, 75, 76 Library list 74 links media files and 76 selecting or activating 10 listening to, media files 74 118
INDEX most recently dialed numbers list 27 moving around the screen 8–9 MP3 files 73 MSN Hotmail 47, 54 MSN Messenger Contacts list 54 multi-connector 5 multimedia messages See also messages adding items to 61 addressing 60 creating 60 displaying 62 downloading 62 file types for 60 phone numbers in 27 playing 62–63 previewing 61 receiving 62 saving 63 sending 60, 61 MultiMediaCard expansion cards 90 multiple recipients 56, 59, 61 music adjusting volume 75 pausing 75 mute icon 31 My Device folder 82 My Devic
pausing media files 75 Peak times setting 89 Personal Settings page 92, 93, 97, 98 phone adjusting volume 31 answering 29, 33 customizing ringtones 93 hanging up 32, 34 icons 39 previewing ringtones 94 running applications and 31, 32 silencing ringer 29 turning on and off 7 waking up screen for 31 phone calls ending 32, 34 entering extra digits for 30, 35 hands-free devices and 68 making 23, 31 placing on hold 31 receiving 29, 31 sending to voicemail 29 setting ringtones for 93 setting up conference session
INDEX Quality command 72 Quick Keys 35 Quick Tour 103 quitting applications 18 R radio frequencies 107 receiving attachments 57 multimedia messages 60, 62 text messages 62 recipients, sending to multiple 56, 59, 61 recording videos 71–72 records 69 redialing phone 27 reminders, turning on and off 95 removing expansion cards 91 files 82 items from folders 82 renaming items in folders 82 Repeat check box 96 Repeat command 76 repeating sounds 96 reset button 102 resetting Treo 700wx smartphone 102 Resolution
sending email 56 meeting requests 46 multimedia messages 60, 61 Shift key 14, 15 shortcut menus 12 Show list 72 Shuffle command 75 Side button 5, 99 signal, searching for 22 signal strength 39 signal-strength icon 7, 101 silencing ringer 29 silent alarm 96 slider 9 smartphone disabling touch-sensitivity for 99 getting help with 103 locking 99 losing 21 low light and 14 monitoring status 39–41 not responding 102 usage guidelines for 108 SMS messaging 47 soft reset 102 sound clips 60 Sound On/Off positions 94
INDEX system warnings 95 T tabs, scrolling through 9 taking pictures 70–71 tapping 8, 95 Tasks application, synchronizing with 20 technical assistance 103 telecommunication devices 109 templates multimedia messages 63 spreadsheets 78 text correcting 56, 59 entering 15–16 resizing 97 searching for 20 selecting 10 word processing features for 77 text captions 61 text fields 9 text messages See also messages addressing 59 creating 58 phone numbers in 27 receiving 62 Text Size page 97 Text Speed Dial option 35
videos 72 web pages 64 wireless settings 101 Vista 104 Voice Command buttons 99 voice mail buttons 36 voice notes 61 voice privacy icon 41 voicemail customizing 36 setting sound for 93 setting up 30 voicemail controls 36 voicemail icon 30 voicemail systems 30 Volume button 5 volume, adjusting 31, 75 VP icon 41 VPN connections 47, 48, 57, 58 W waking up screen 8, 31 warnings 95 124 WAV files 60 web links.
