Quick Start

Table Of Contents
102
GETTING HELP
PERFORMING A SOFT RESET
A soft reset is similar to restarting a computer. If your
smartphone is not responding or you have trouble
synchronizing with your computer, a soft reset may help.
1. Disconnect your smartphone from the AC charger if it is
connected.
2. Use one hand to press the battery door release and use
the other hand to slide the battery door downward to
remove it from your smartphone.
3. Use the stylus tip to gently press the reset button on the
back of your smartphone.
4. Wait for the progress bar on the Treo
smartphone logo
screen to fill before continuing to use your smartphone.
5. Replace the battery door.
NOTE If the phone and Bluetooth signals were on before a reset, these
signals automatically turn on after the reset.
NOTE Some solutions to hardware problems require a hard reset. If you
need to perform a hard reset, see the User Guide for details.