User manual
Table Of Contents
- Contents
- Welcome
- Setting up
- Moving around on your smartphone
- Your Phone
- Turning your smartphone on/off
- Phone overview
- Making calls from the Today screen
- Other ways of making calls
- Receiving calls
- Using voicemail
- What can I do during a call?
- Defining speed-dial buttons
- Using a phone headset
- Phone settings
- Selecting ringtones and vibrate settings
- Adjusting volume settings
- Assigning a picture and ringtone ID to a contact
- Selecting your call settings
- Setting your dialing preferences
- Setting your abbreviated dialing preferences
- Selecting your privacy settings
- Selecting your wireless band
- Setting roaming preferences
- What are all those icons?
- Synchronizing information
- Your email and other wireless services
- Sending and receiving messages and email
- Creating and sending a text message
- Creating and sending a multimedia message
- Receiving text and multimedia messages
- Viewing/playing a multimedia message
- Setting up an email account
- Setting up an Exchange Server email account
- Setting a sync schedule with an Exchange Server
- Setting up a Wireless Sync email account
- Setting up an IMAP or POP email account
- Creating and sending an email message
- Using an online address book
- Synchronizing your default email account
- Synchronizing your other email accounts
- Receiving attachments
- Using links in messages
- Forwarding a message
- Managing your messages
- Adding a signature to your messages
- Customizing your Messaging settings
- Customizing your multimedia messaging settings
- Using Pocket MSN
- Browsing the web
- Connecting to devices using Bluetooth wireless technology
- Beaming information with IR
- Using your smartphone as a wireless modem
- Preparing your smartphone for a wireless modem connection using a USB cable
- Preparing your computer for a wireless modem connection using a USB cable
- Preparing your smartphone for a wireless modem connection using Bluetooth technology
- Preparing your computer for a wireless modem connection using Bluetooth technology
- Notes on wireless modem connections using Bluetooth technology
- Sending and receiving messages and email
- Your photos, videos, and music
- Pictures & Videos
- Taking a picture
- Taking pictures in burst mode
- Recording a video
- Viewing a picture or video
- Viewing a slide show
- Sending a picture or video
- Creating a video ringtone
- Organizing pictures and videos
- Using a picture as the Today screen background
- Editing a picture
- Deleting a picture or video
- Customizing your Camera settings
- Viewing pictures and videos on your computer
- Windows Media Player Mobile
- Pictures & Videos
- Your personal information organizer
- Your Microsoft Office tools
- Synchronizing your Microsoft Office files
- Word Mobile
- Creating a document
- Opening an existing document
- Creating a document from a template
- Finding or replacing text in a document
- Moving or copying text
- Saving a copy of a document
- Formatting text
- Formatting paragraphs and lists
- Checking spelling in a document
- Organizing your documents
- Deleting a document
- Customizing Word Mobile
- PowerPoint Mobile
- Excel Mobile
- Creating a workbook
- Creating a workbook from a template
- Viewing a workbook
- Calculating a sum
- Entering a formula
- Inserting a function
- Entering a sequence automatically
- Adding cells, rows, and columns
- Formatting cells
- Formatting rows and columns
- Renaming a worksheet
- Sorting info in a worksheet
- Filtering info in a worksheet
- Creating a chart
- Formatting or changing a chart
- Finding or replacing info in a workbook
- Organizing your workbooks
- Deleting cells, rows, and columns
- Customizing Excel Mobile
- Your application and info management tools
- Using Find
- Installing applications
- Removing applications
- Sharing info
- Using expansion cards
- Removing and inserting expansion cards
- Opening applications on an expansion card
- Saving files to an expansion card
- Moving info between your smartphone and an expansion card
- Copying or moving applications and files between your smartphone and an expansion card
- Viewing available expansion card memory
- Exploring files on an expansion card
- Renaming an expansion card
- Your personal settings
- Common questions
- Transferring info from another device
- Trouble installing the desktop software?
- Resetting your smartphone
- Performance
- Screen
- Network connection
- Signal strength is weak
- My smartphone won’t connect to the mobile network
- My smartphone seems to turn off by itself
- I can’t tell if data services are available
- My smartphone won’t connect to the Internet
- I can’t send or receive text or multimedia messages
- I can’t make or receive calls using a hands-free device with Bluetooth® wireless technology
- I lost the connection between my smartphone and my Bluetooth headset
- Synchronization (ActiveSync software)
- ActiveSync Desktop does not respond to sync attempt
- Synchronization finishes but info doesn’t appear where it should
- Synchronization starts but doesn’t finish
- My media files won’t sync
- My appointments show up in the wrong time slot after I sync
- My scheduled sync doesn’t work
- An alert tells me that ActiveSync encountered a problem on the server
- An alert tells me that there is not enough free memory to sync my info
- An alert tells me that the server could not be reached
- An alert tells me that ActiveSync encountered a problem with [item type] [item name]
- An alert tells me that my account information could not be detected.
- An alert tells me the device timed out while waiting for credentials.
- My Today screen settings are not restored after a hard reset
- Email
- I have problems using my account
- I have problems sending and receiving email
- Auto Sync is not working
- I have problems sending email
- I have problems synchronizing messages on my smartphone with messages on my computer
- My vCard or vCal email attachment isn’t forwarding correctly
- When I sync with Exchange Server my info is not downloading to my smartphone
- Web
- Camera
- Third-party applications
- Making room on your smartphone
- Voice quality
- Where to learn more
- Terms
- Important safety and legal information
- Specifications
- Index
COMMON QUESTIONS
SYNCHRONIZATION (ACTIVESYNC SOFTWARE)
232
11
CHAPTER
My appointments show up in the wrong
time slot after I sync
1 Make sure that you installed the
desktop software that came with
your smartphone. If you're not sure that
this software is installed, reinstall it.
2 Open Microsoft Office Outlook and
correct the wrong entries.
3 Manually enter any information you’ve
added to your smartphone since the last
time you synchronized.
4 Synchronize your phone and your
computer.
You should now be able to assign time
zones to your events without encountering
this problem.
My scheduled sync doesn’t work
By default, a scheduled sync does not work
while you are roaming. This is to prevent
roaming charges on your account. If
roaming charges are not a concern, follow
these steps to continue your sync schedule
while roaming:
1 Press Start and select Programs.
2 Select ActiveSync .
3 Press Menu (right action key) and
select Schedule.
4 Check the Use above setting when
roaming box.
5 Press OK .
An alert tells me that ActiveSync
encountered a problem on the server
There is a temporary problem with the
server or the server may be temporarily
overloaded. Try again later, and if the
problem persists, contact your system
administrator.
An alert tells me that there is not enough
free memory to sync my info
ActiveSync ran out of storage space. Try
the following:
1 Go to Memory Settings and close all
running programs. See Closing
applications for details.
2 If the problem persists, see Making
room on your smartphone for
suggestions on other ways to free up
space on your smartphone.