User manual
Table Of Contents
- Contents
- Welcome
- Setting up
- Moving around on your smartphone
- Your phone
- Turning your smartphone on and off
- Making calls
- Receiving calls
- Using voicemail
- What can I do when I’m on a call?
- Viewing minutes usage
- Defining favorite buttons
- Using a phone headset
- Customizing phone settings
- Customizing the Phone application’s Main View
- Selecting ringtones
- Creating and managing ringtones
- Selecting Phone alert tones
- Adjusting call volume
- Adjusting ringer volume
- Assigning a caller ID ringtone
- Assigning a caller ID photo
- Setting your dialing preferences
- Choosing your privacy settings
- Enabling TTY
- Turning on the HAC Setting
- Manually selecting the wireless band
- What are all those icons?
- Your email and other messages
- Which application should I use?
- The Wireless Sync application
- The VersaMail® application
- How do I get started?
- Setting up the VersaMail application to work with common providers
- Setting up the VersaMail application to work with other providers
- Creating and sending email messages
- Adding attachments to your email messages
- Attaching photos and videos
- Attaching ringtones
- Attaching Word, Excel®, PowerPoint®, and PDF files
- Attaching other types of files
- Receiving and viewing email messages
- Viewing attachments
- Replying to or forwarding email messages
- Managing your messages
- Deleting selected messages from the Inbox
- Deleting messages by date
- Switching accounts
- Customizing your email settings
- Scheduling Auto Sync
- Selecting alert tones
- Setting preferences for getting messages
- Attaching a signature to a message
- Working with Microsoft Exchange ActiveSync
- Messaging
- Creating and sending a text message
- Creating and sending a multimedia message
- Receiving messages
- Using links in messages
- Viewing/playing a multimedia message
- Arranging your messages
- Deleting messages
- Chatting with Messaging
- Customizing your Messaging settings
- Selecting Messaging alert tones
- What are all those icons?
- Your connections to the web and wireless devices
- Web browser
- Viewing a web page
- Creating a bookmark
- Saving a page
- Viewing bookmarks or saved pages
- Editing or deleting a bookmark or saved page
- Arranging bookmarks and saved pages
- Downloading files from a web page
- Streaming files from a web page
- Copying text from a web page
- Returning to recently viewed pages
- Finding text on a web page
- Customizing your web browser settings
- BroadbandAccess Connect
- Connections with Bluetooth® devices
- Web browser
- Your photos, videos, and music
- Your personal information organizer
- Your memos and documents
- Your application and info management tools
- Your personal settings
- Common questions
- Upgrading
- Desktop software installation
- Resetting your smartphone
- Replacing the battery
- Screen
- Synchronization
- I can’t find my user folder
- What is the backup folder?
- Palm® Desktop software does not respond to a sync attempt
- Synchronization starts but stops without finishing
- Synchronization finishes but info doesn’t appear where it should
- I have duplicate entries in Microsoft Outlook after I sync
- My appointments show up in the wrong time slot after I sync
- Phone
- Signal strength is weak
- My smartphone won’t connect to the mobile network
- The other person hears an echo
- I hear my own voice echo
- My voice is too quiet on the other end
- I hear static or interference
- My smartphone hangs up when I hold it to my ear
- My phone seems to turn off by itself
- My smartphone makes or answers calls when it’s in a bag or pocket
- The voicemail icon stays on the screen after I listen to my messages
- Hands-free devices
- Messaging
- Web
- Camera
- Making room on your Treo™ smartphone
- Third-party applications
- Error messages
- Terms
- Important safety and legal information
- Specifications
- Index
COMMON QUESTIONS
RESETTING YOUR SMARTPHONE
228
11
CHAPTER
Resetting your
smartphone
Performing a soft reset
A soft reset is similar to restarting a
computer. If your smartphone is not
responding or you have trouble
synchronizing with your computer, a soft
reset may help. All your info is retained
when you perform a soft reset.
1 Remove the battery from your
smartphone, and then reinsert it.
Don’t know how? See Replacing the
battery.
NOTE The reset begins when you reinsert
the battery.
2 At the end of the soft reset, Date &
Time Preferences appears. Select
Done.
Performing a system reset
A system reset, also called a safe or warm
reset, tells your smartphone to stop what
it’s doing and start over again without
loading any system extras. If your
smartphone loops or freezes during or after
a soft reset, a system reset may help.
Performing a system reset can release your
smartphone from an endless loop so that
you can uninstall a third-party application
that may be causing the looping.
1 Remove the battery from your
smartphone.
2 Press and hold Up while reinserting
the battery.
Don’t know how? See Replacing the
battery.
3 When Date & Time Preferences
appears, then release Up .
4 Delete the third-party application that
you suspect is causing the problem.
5 Perform a soft reset. The wireless
features of your smartphone are not
available until you complete this step.
Performing a hard reset
A hard reset erases all information and
third-party software on your Treo
smartphone. Never perform a hard reset
without first trying a soft reset, a system
reset, and trying to resolve third-party