User manual
Table Of Contents
- Contents
- Welcome
- Setting up
- Moving around on your smartphone
- Your phone
- Turning your smartphone on and off
- Making calls
- Receiving calls
- Using voicemail
- What can I do when I’m on a call?
- Viewing minutes usage
- Defining favorite buttons
- Using a phone headset
- Customizing phone settings
- Customizing the Phone application’s Main View
- Selecting ringtones
- Creating and managing ringtones
- Selecting Phone alert tones
- Adjusting call volume
- Adjusting ringer volume
- Assigning a caller ID ringtone
- Assigning a caller ID photo
- Setting your dialing preferences
- Choosing your privacy settings
- Enabling TTY
- Turning on the HAC Setting
- Manually selecting the wireless band
- What are all those icons?
- Your email and other messages
- Which application should I use?
- The Wireless Sync application
- The VersaMail® application
- How do I get started?
- Setting up the VersaMail application to work with common providers
- Setting up the VersaMail application to work with other providers
- Creating and sending email messages
- Adding attachments to your email messages
- Attaching photos and videos
- Attaching ringtones
- Attaching Word, Excel®, PowerPoint®, and PDF files
- Attaching other types of files
- Receiving and viewing email messages
- Viewing attachments
- Replying to or forwarding email messages
- Managing your messages
- Deleting selected messages from the Inbox
- Deleting messages by date
- Switching accounts
- Customizing your email settings
- Scheduling Auto Sync
- Selecting alert tones
- Setting preferences for getting messages
- Attaching a signature to a message
- Working with Microsoft Exchange ActiveSync
- Messaging
- Creating and sending a text message
- Creating and sending a multimedia message
- Receiving messages
- Using links in messages
- Viewing/playing a multimedia message
- Arranging your messages
- Deleting messages
- Chatting with Messaging
- Customizing your Messaging settings
- Selecting Messaging alert tones
- What are all those icons?
- Your connections to the web and wireless devices
- Web browser
- Viewing a web page
- Creating a bookmark
- Saving a page
- Viewing bookmarks or saved pages
- Editing or deleting a bookmark or saved page
- Arranging bookmarks and saved pages
- Downloading files from a web page
- Streaming files from a web page
- Copying text from a web page
- Returning to recently viewed pages
- Finding text on a web page
- Customizing your web browser settings
- BroadbandAccess Connect
- Connections with Bluetooth® devices
- Web browser
- Your photos, videos, and music
- Your personal information organizer
- Your memos and documents
- Your application and info management tools
- Your personal settings
- Common questions
- Upgrading
- Desktop software installation
- Resetting your smartphone
- Replacing the battery
- Screen
- Synchronization
- I can’t find my user folder
- What is the backup folder?
- Palm® Desktop software does not respond to a sync attempt
- Synchronization starts but stops without finishing
- Synchronization finishes but info doesn’t appear where it should
- I have duplicate entries in Microsoft Outlook after I sync
- My appointments show up in the wrong time slot after I sync
- Phone
- Signal strength is weak
- My smartphone won’t connect to the mobile network
- The other person hears an echo
- I hear my own voice echo
- My voice is too quiet on the other end
- I hear static or interference
- My smartphone hangs up when I hold it to my ear
- My phone seems to turn off by itself
- My smartphone makes or answers calls when it’s in a bag or pocket
- The voicemail icon stays on the screen after I listen to my messages
- Hands-free devices
- Messaging
- Web
- Camera
- Making room on your Treo™ smartphone
- Third-party applications
- Error messages
- Terms
- Important safety and legal information
- Specifications
- Index
COMMON QUESTIONS
SYNCHRONIZATION
234
11
CHAPTER
smartphone, and then restores any missing
info or applications.
If an app that you deleted reappears on
your smartphone, try deleting the app from
your Backup folder.
Palm
®
Desktop software does not respond
to a sync attempt
1 Make sure that the USB sync cable is
securely connected to the USB port on
your computer and on the bottom of
your smartphone (see S
ynchronizing
information—the basics).
2 Make sure that HotSync manager is
running:
Windows: Right-click HotSync
manager in the taskbar in the
lower-right corner of your computer
screen, and make sure that Local USB
is checked. If you don’t see the HotSync
manager icon, click Start, select
Programs, select Palm, and then select
HotSync Manager.
Mac: Find the Palm folder on your Mac
hard drive. Double-click HotSync
manager in the Palm folder. In the
Connection Settings panel, set the
Local Setup port to Palm USB.
3 Synchronize. If the synchronization is
successful, you do not need to
complete the remaining steps.
4 Perform a soft reset (see Performing a
soft reset).
5 Synchronize. If the synchronization is
successful, you do not need to
complete the remaining steps.
6 If problems persist and you’re
synchronizing through a USB hub, try
connecting the sync cable to a different
TIP
If you’re having trouble trying to sync
using an IR or Bluetooth
®
connection, try
using the USB sync cable instead. If this
solves the problem, then check your IR or
Bluetooth settings (see Synchronizing
information—advanced).
HotSync
manager icon