User manual
Table Of Contents
- Contents
- Welcome
- Setting up
- Moving around on your smartphone
- Your phone
- Turning your smartphone on and off
- Making calls
- Receiving calls
- Using voicemail
- What can I do when I’m on a call?
- Viewing minutes usage
- Defining favorite buttons
- Using a phone headset
- Customizing phone settings
- Customizing the Phone application’s Main View
- Selecting ringtones
- Creating and managing ringtones
- Selecting Phone alert tones
- Adjusting call volume
- Adjusting ringer volume
- Assigning a caller ID ringtone
- Assigning a caller ID photo
- Setting your dialing preferences
- Choosing your privacy settings
- Enabling TTY
- Turning on the HAC Setting
- Manually selecting the wireless band
- What are all those icons?
- Your email and other messages
- Which application should I use?
- The Wireless Sync application
- The VersaMail® application
- How do I get started?
- Setting up the VersaMail application to work with common providers
- Setting up the VersaMail application to work with other providers
- Creating and sending email messages
- Adding attachments to your email messages
- Attaching photos and videos
- Attaching ringtones
- Attaching Word, Excel®, PowerPoint®, and PDF files
- Attaching other types of files
- Receiving and viewing email messages
- Viewing attachments
- Replying to or forwarding email messages
- Managing your messages
- Deleting selected messages from the Inbox
- Deleting messages by date
- Switching accounts
- Customizing your email settings
- Scheduling Auto Sync
- Selecting alert tones
- Setting preferences for getting messages
- Attaching a signature to a message
- Working with Microsoft Exchange ActiveSync
- Messaging
- Creating and sending a text message
- Creating and sending a multimedia message
- Receiving messages
- Using links in messages
- Viewing/playing a multimedia message
- Arranging your messages
- Deleting messages
- Chatting with Messaging
- Customizing your Messaging settings
- Selecting Messaging alert tones
- What are all those icons?
- Your connections to the web and wireless devices
- Web browser
- Viewing a web page
- Creating a bookmark
- Saving a page
- Viewing bookmarks or saved pages
- Editing or deleting a bookmark or saved page
- Arranging bookmarks and saved pages
- Downloading files from a web page
- Streaming files from a web page
- Copying text from a web page
- Returning to recently viewed pages
- Finding text on a web page
- Customizing your web browser settings
- BroadbandAccess Connect
- Connections with Bluetooth® devices
- Web browser
- Your photos, videos, and music
- Your personal information organizer
- Your memos and documents
- Your application and info management tools
- Your personal settings
- Common questions
- Upgrading
- Desktop software installation
- Resetting your smartphone
- Replacing the battery
- Screen
- Synchronization
- I can’t find my user folder
- What is the backup folder?
- Palm® Desktop software does not respond to a sync attempt
- Synchronization starts but stops without finishing
- Synchronization finishes but info doesn’t appear where it should
- I have duplicate entries in Microsoft Outlook after I sync
- My appointments show up in the wrong time slot after I sync
- Phone
- Signal strength is weak
- My smartphone won’t connect to the mobile network
- The other person hears an echo
- I hear my own voice echo
- My voice is too quiet on the other end
- I hear static or interference
- My smartphone hangs up when I hold it to my ear
- My phone seems to turn off by itself
- My smartphone makes or answers calls when it’s in a bag or pocket
- The voicemail icon stays on the screen after I listen to my messages
- Hands-free devices
- Messaging
- Web
- Camera
- Making room on your Treo™ smartphone
- Third-party applications
- Error messages
- Terms
- Important safety and legal information
- Specifications
- Index
COMMON QUESTIONS
SYNCHRONIZATION
235
11
CHAPTER
USB port or directly to your computer’s
built-in USB port.
7 Reboot your computer.
8 Synchronize. If the synchronization is
successful, you do not need to
complete the remaining steps.
9 Do one of the following:
Windows: Uninstall Palm software.
Click Start, select Settings, select
Control Panel, select Add or Remove
Programs, select Palm Desktop
software, and then click Change/
Remove.
Mac: Contact Technical Support if the
problem persists after completing step
7. Mac computers do not provide an
option for uninstalling Palm Desktop
software.
10 Reboot your computer.
11 Reinstall Palm Desktop software from
the Palm Software Installation CD that
came with your smartphone.
Synchronization starts but stops without
finishing
If you upgraded from a previous Palm OS
®
device or received a system error, such as
Sys0505, there may be conflicts with
software on your smartphone.
1 Locate your Backup subfolder and
rename the folder (for example,
BackupOld). Note that “Palm” in the
following locations might be
“Handspring” or “palmOne,” based on
the device you’re upgrading from:
Windows:
C:\Program Files\Palm\device name
Mac:
Mac HD/Users/user name/Documents/
Palm/Users/device name
TIP
The HotSync Log can give you information
about your most recent synchronization.
Windows: Right-click the HotSync manager
icon in the taskbar in the lower-right corner of
your computer screen, and then select View
Log.
Mac: Open Palm Desktop software. From the
HotSync menu, select View Log.