User manual
Table Of Contents
- Contents
- Welcome
- Setting up
- Moving around on your smartphone
- Your phone
- Turning your smartphone on and off
- Making calls
- Receiving calls
- Using voicemail
- What can I do when I’m on a call?
- Viewing minutes usage
- Defining favorite buttons
- Using a phone headset
- Customizing phone settings
- Customizing the Phone application’s Main View
- Selecting ringtones
- Creating and managing ringtones
- Selecting Phone alert tones
- Adjusting call volume
- Adjusting ringer volume
- Assigning a caller ID ringtone
- Assigning a caller ID photo
- Setting your dialing preferences
- Choosing your privacy settings
- Enabling TTY
- Turning on the HAC Setting
- Manually selecting the wireless band
- What are all those icons?
- Your email and other messages
- Which application should I use?
- The Wireless Sync application
- The VersaMail® application
- How do I get started?
- Setting up the VersaMail application to work with common providers
- Setting up the VersaMail application to work with other providers
- Creating and sending email messages
- Adding attachments to your email messages
- Attaching photos and videos
- Attaching ringtones
- Attaching Word, Excel®, PowerPoint®, and PDF files
- Attaching other types of files
- Receiving and viewing email messages
- Viewing attachments
- Replying to or forwarding email messages
- Managing your messages
- Deleting selected messages from the Inbox
- Deleting messages by date
- Switching accounts
- Customizing your email settings
- Scheduling Auto Sync
- Selecting alert tones
- Setting preferences for getting messages
- Attaching a signature to a message
- Working with Microsoft Exchange ActiveSync
- Messaging
- Creating and sending a text message
- Creating and sending a multimedia message
- Receiving messages
- Using links in messages
- Viewing/playing a multimedia message
- Arranging your messages
- Deleting messages
- Chatting with Messaging
- Customizing your Messaging settings
- Selecting Messaging alert tones
- What are all those icons?
- Your connections to the web and wireless devices
- Web browser
- Viewing a web page
- Creating a bookmark
- Saving a page
- Viewing bookmarks or saved pages
- Editing or deleting a bookmark or saved page
- Arranging bookmarks and saved pages
- Downloading files from a web page
- Streaming files from a web page
- Copying text from a web page
- Returning to recently viewed pages
- Finding text on a web page
- Customizing your web browser settings
- BroadbandAccess Connect
- Connections with Bluetooth® devices
- Web browser
- Your photos, videos, and music
- Your personal information organizer
- Your memos and documents
- Your application and info management tools
- Your personal settings
- Common questions
- Upgrading
- Desktop software installation
- Resetting your smartphone
- Replacing the battery
- Screen
- Synchronization
- I can’t find my user folder
- What is the backup folder?
- Palm® Desktop software does not respond to a sync attempt
- Synchronization starts but stops without finishing
- Synchronization finishes but info doesn’t appear where it should
- I have duplicate entries in Microsoft Outlook after I sync
- My appointments show up in the wrong time slot after I sync
- Phone
- Signal strength is weak
- My smartphone won’t connect to the mobile network
- The other person hears an echo
- I hear my own voice echo
- My voice is too quiet on the other end
- I hear static or interference
- My smartphone hangs up when I hold it to my ear
- My phone seems to turn off by itself
- My smartphone makes or answers calls when it’s in a bag or pocket
- The voicemail icon stays on the screen after I listen to my messages
- Hands-free devices
- Messaging
- Web
- Camera
- Making room on your Treo™ smartphone
- Third-party applications
- Error messages
- Terms
- Important safety and legal information
- Specifications
- Index
COMMON QUESTIONS
SYNCHRONIZATION
237
11
CHAPTER
appearing in Palm Desktop software,
make sure the correct device name is
selected in the User list on the toolbar
of Palm Desktop software.
3 Open HotSync manager on your
computer, and make sure the necessary
conduits are set to Synchronize the
files.
4 Do one of the following:
Windows: Uninstall Palm Desktop
software. Click Start, select Settings,
select Control Panel, select Add or
Remove Programs, select
Palm Desktop software, and then click
Change/Remove.
Mac: Contact Technical Support if the
problem persists after completing step
3. Mac computers do not provide an
option for uninstalling Palm Desktop
software.
5 Reboot your computer.
6 Reinstall Palm Desktop software from
the Palm Software Installation CD that
came with your smartphone.
7 (Outlook only) If you’re trying to
synchronize offline, set your Outlook
Calendar, Contacts, Notes, and Tasks to
be available offline.
I have duplicate entries in Microsoft
Outlook after I sync
1 Open Microsoft Outlook (sold
separately) and delete the duplicate
entries.
2 On your computer, go to the Outlook
application with duplicate entries and
manually enter any info you added to
your smartphone since the last time
you synchronized.
TIP
Outlook subfolders and public folders are
not accessible with the included software.
You may wish to use a third-party solution
instead.
TIP
(Outlook only) If you want to sync your
info with a global Exchange Address Book,
you must copy the addresses to your local
Contacts list in Outlook (right-click the
addresses and select Add to Personal
Address Book).
TIP
For more info on Outlook conduits,
right-click the HotSync manager icon in the
taskbar, select Custom, select an app with
Outlook in its name, and then select Help.