User manual

COMMON QUESTIONS
THIRD-PARTY APPLICATIONS
250
11
CHAPTER
• Messaging: Multimedia content can
also consume excessive memory. Move
multimedia content to an expansion
card, or delete large files from your
smartphone (see Deleting messages
).
• Internet: If you set a large web browser
cache, you may want to use the web
browser’s advanced Memory
Management settings to clear all recent
pages (see Customizing your web
browser settings).
• Third-party applications: You can delete
infrequently used applications (see
Removing applications
) or move them
to an expansion card (see Copying
applications between an expansion card
and your smartphone).
Third-party
applications
Some third-party applications can cause
conflicts on your smartphone. For example,
third-party applications that were not
written with the Treo smartphone keyboard
and 5-way navigator in mind may cause
strange behavior or errors when using the
keyboard and 5-way navigator in these
applications. Third-party applications that
modify wireless features may require extra
troubleshooting.
If you recently installed an application and
your device seems to be stuck, try the
following:
1 Perform a soft reset (see Performing a
soft reset).
2 If the problem persists, perform a
system reset (see Performing a system
reset).
3 Delete the most recently installed
application from your smartphone (see
Removing applications
).
4 If the problem persists, perform another
system reset.
5 If possible, synchronize your
smartphone with your computer to back
up your most recent info.
6 If you’re unable to perform the
preceding steps or the problem
persists, locate your Backup subfolder
on your computer and rename the
folder (for example, BackupOld). Note
that “Palm” in the following locations