User Guide

Tungsten™ E2 Handheld 376
CHAPTER 15 Sending and Receiving Email Messages
Working with root folders
For IMAP accounts, if you want to synchronize email messages on your handheld with messages
on the mail server folder, you need to enter the root folder
for the account on your handheld.
Depending on your email provider, the root folder could be a single folder, or it could be a
subfolder of the Inbox. If the root folder is a subfolder, you need to enter “inbox.<foldername>” as
the root folder.
Check with your email provider to find out the root folder for your IMAP account.
Using Secure Sockets Layer (SSL)
Secure Sockets Layer (SSL) is a protocol designed to ensure that information you send or receive
over a network or the Internet is secure and authentic. The VersaMail application uses SSL to help
guarantee the secure transmission of email messages that you send or receive. When you set up
an account in the VersaMail application, you are given the option of selecting SSL for incoming
and outgoing mail.
For most email providers that support SSL, you must select SSL for both
incoming and outgoing mail. If you select just one or the other, your messages cannot be sent or
received successfully.
Keep the following in mind regarding SSL:
• If you set up an account that uses an SSL connection on Outlook, Outlook Express, or Eudora,
then SSL is supported in the VersaMail conduit when you synchronize
with that account as well.
• You cannot use auto get mail with notification
or scheduled sending retry of email with
accounts that use an SSL connection.
IMPORTANT
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