User Guide
Table Of Contents
- User Guide for the Tungsten™ E2 Handheld
- Table of Contents
- About This Guide
- Setting Up Your Handheld and Your Computer
- Your Handheld
- Moving Around in Applications
- Entering Information on Your Handheld
- How can I enter information on my handheld?
- Entering information with Graffiti® 2 writing
- Writing in the Graffiti 2 input area
- Using full-screen writing
- Writing Graffiti 2 characters
- Keys to success with Graffiti 2 writing
- Graffiti 2 alphabet
- Graffiti 2 numbers
- Graffiti 2 gestures
- Writing Graffiti 2 symbols and other special characters
- Graffiti 2 symbols and special characters
- Writing Graffiti 2 ShortCuts
- Graffiti 2 ShortCuts
- Entering information with the onscreen keyboard
- Entering info from Contacts into another application
- Editing information
- Related topics
- Moving Info Between Your Handheld and Your Computer
- Why synchronize information?
- Synchronizing with your computer
- Synchronizing over a network
- Customizing your synchronization settings
- Using Quick Install and the Send To Handheld droplet
- Entering information with your computer
- Importing information from other applications
- Installing the additional software from the CD
- Removing applications
- Related topics
- Managing Your Contacts
- Managing Your Calendar
- Managing Your Office Files
- Viewing Photos and Videos
- Listening to Music
- Managing Your Tasks
- Writing Memos
- Writing Notes in Note Pad
- Making Bluetooth Wireless Connections
- What can I do with the built-in Bluetooth® wireless technology?
- Entering basic Bluetooth settings
- Setting up a Bluetooth phone connection
- Accessing email and the web with Bluetooth
- Setting up a connection for Bluetooth synchronization
- Setting up a connection to a Bluetooth network
- Creating trusted devices
- Setting advanced Bluetooth features
- Related topics
- Sending and Receiving Email Messages
- Upgrading an existing email account
- About email accounts
- Creating an account
- Managing email accounts
- Getting and reading email
- Switching among email accounts
- Getting email messages
- Auto get mail with notification
- Scheduling auto get mail
- Auto get notifications
- Setting notification options
- Viewing and using the Reminders screen
- Auto get mail retries
- Resource issues with auto get mail
- Inbox icons in the VersaMail application
- Reading email messages
- Selecting whether to receive messages as HTML or plain text
- Customizing the font of messages you are reading
- Sending an email message
- Working with email folders
- Working with email messages
- Working with attachments
- Synchronizing email on your handheld with email on your computer
- Setting up an account on your handheld
- Enabling synchronization on your computer
- Setting synchronization options for your email account
- Setting mail client synchronization options
- Setting Microsoft Outlook as your default email program
- Setting advanced email synchronization options
- Account information screens
- VersaMail conduit shortcuts
- Excluding one or more accounts during synchronization
- Synchronizing an account
- Synchronizing multiple accounts
- Using SSL with the conduit
- Advanced VersaMail application features
- Setting preferences for getting, sending, and deleting email
- Adding or updating a contact directly from a message
- Creating and using filters
- Turning filters on and off
- Editing or deleting a filter
- Managing settings for incoming and outgoing mail
- Adding APOP to an account
- Setting advanced account preferences
- Changing email header details
- Backing up mail databases
- Synchronizing IMAP mail folders wirelessly
- Prerequisites for wireless IMAP folder synchronization
- Turning IMAP folder synchronization on or off
- Synchronizing handheld/mail server IMAP folders from the Options menu
- Working with root folders
- Using Secure Sockets Layer (SSL)
- Related topics
- Sending and Receiving Text Messages
- Browsing the Web
- Accessing a web page
- Quickly jumping to a page
- Changing how you view a page
- Bookmarking your favorite pages
- Disconnecting from and connecting to the Internet
- Downloading files and pages
- Communicating with other users
- Returning to a web page you recently visited
- Changing your home and start pages
- Setting advanced browser options
- Related topics
- Dialing Phone Numbers from Your Handheld
- Sharing Information
- Managing Your Expenses
- Performing Calculations
- Keeping Your Information Private
- Using Categories to Organize Information
- Managing Clock Settings
- Customizing Your Handheld
- Customizing Favorites View
- Customizing Applications View
- Making the screen easier to read
- Assigning a button to your frequently used applications
- Setting the date and time
- Customizing the way you enter information
- Selecting sound settings
- Entering your owner information
- Conserving battery power
- Connecting your handheld to other devices
- Customizing network settings
- Setting up a VPN
- Related topics
- Expanding Your Handheld
- What type of expansion cards can I use?
- How can expansion cards help me?
- Removing an expansion card
- Inserting an expansion card
- Opening an application on an expansion card
- Opening files on an expansion card
- Viewing card information
- Renaming a card
- Copying applications to an expansion card
- Removing all information from a card
- Related topics
- Maintaining Your Handheld
- Common Questions
- Getting Help
- Product Regulatory Information
- Index

Tungsten™ E2 Handheld 587
CHAPTER 28 Common Questions
I can receive email fine, but am having problems sending email.
If you are able to receive email messages but cannot send them, try these steps, in turn:
• Make sure your ISP or email provider allows you to access email on a wireless handheld.
Several providers do not offer this option at all; other providers require an upgrade to access
email on a wireless handheld.
• Turn on ESMTP
. Many services require authenticated access to use their SMTP servers, or
ESMTP.
• Enter the name of a different outgoing mail server
for sending mail. Many ISPs, such as cable
companies, require that you have an Internet connection to their network to send email through
their servers. In this case, you receive email from these accounts from the incoming mail server,
but if you want to send email, you must send it through a different outgoing mail server.
I can’t download any messages.
If the program memory on your handheld fills up, you cannot download any more messages to
your handheld. Delete some messages to free up program memory, and try downloading again.
I am unable to synchronize messages.
Make sure you have chosen the same settings for the account on both your handheld and your
computer. For example, if the account is set up on your handheld to use the POP protocol, check
the HotSync Manager on your computer to make sure that POP is selected as the protocol for that
account.