Warranty

1
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PALRAM5yearsLimitedWarranty
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ProductDetails:
Outdoor Products (
the "Product")

Palram A
pplications (1995) Ltd (Company number:512106824) whose registered office is at Teradion
Industrial Park, M.P Misgav 20174, Israel ("Palram") warrants that the Product will be free from defects in
material or workmanship for a period of five years from the original date of purchase subject to the definitions,
terms and conditions contained in this warranty..
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1.Conditions
1.1 This warranty shall be valid only if the Product is installed, cleaned, handled and maintained in accordance
with Palram's written recommendations.
1.2 Commercial use, or use other than for personal or household purposes is not covered by this warranty.
1.3 Without derogating from the above, damage caused by use of force, incorrect handling, inappropriate use,
neglectful use or assembly or maintenance, accidents, impact from foreign objects, vandalism, pollutants,
alteration, painting, connecting, gluing, sealing not in accordance with the user’s manual, or damage
resulting from cleaning with incompatible detergents and minor deviations of the Product are not covered
by this warranty.
1.4 This warranty does not apply to damage resulting from 'acts of nature', which includes but is not limited to,
hail, storm, tornado, hurricane, blizzard, flood, fire effects.
1.5 This warranty is void if structural parts and components used are not compatible with Palram's written
recommendations.
1.6 This Warranty applies only to the original purchaser of the Product. It does not extend to any other
purchaser or user of the Product (including, but not limited to, any person who acquires the Product from
the original purchaser).
2. ClaimsandNotifications
2.1 Every warranty claim must be notified in writing to Palram as soon as reasonably possible after the
discovery of the defective Product, enclosing the original sales receipt and this warranty.
2.2 The claimant must allow Palram to inspect the Product involved and the installation site itself while the
Product is still in its original position and has not been removed or moved or altered in any way and/or
return the Product to Palram for testing.
2.3 Palram reserves the right to investigate independently the cause of any failure.
3.
Com
pensation
3.1 If
a claim under this Warranty is properly notified and approved by Palram, the purchaser, at Palram's
option, may either (a) purchase a replacement Product or part/s; or (b) receive refund of the original
Product or part/s purchase price, all in accordance with the following schedule:
PeriodAfterPurchasing ReplacementProductorPart/s
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
Refund
From date of purchase up to end of 1
st
year Free of charge 100%
End of 1
st
Year up to end of 2
nd
year purchaser will pay 20% of the original purchase
price
80%
End of 2
nd
year up to end of 3
rd
year purchaser will pay 40% of the original purchase
price
60%
End of3rd year up to end of 4
th
year purchaser will pay 60% of the original purchase
price
40%
End of 4
th
year up to end of 5
th
year purchaser will pay 80% of the original purchase
price
20%