Warranty

Definition
“PALSUN® UV Series” of Solid flat Polycarbonate sheets (hereinafter “the
Product”) are hereby warranted by PALRAM Americas, Inc. (hereinafter “the
Manufacturer”), subject to any other terms contained herein:
Scope of Warranty
Light Transmission — The Product (clear transparent only) shall not lose
more than 6 % of its light-transmitting capability (hereinafter “decrease”) for
a period of 10 years from the commencement date, as defined below, as a
direct and exclusive result of solar radiation impact (as measured pursuant
to the procedures specified in ASTM D-1003-77).
Color — The Product (clear transparent only) shall not display a change in
yellowness of more than 10 units delta (hereinafter “decrease”) for a period of
10 years from the commencement date as a direct and exclusive result of the
impact of solar radiation (as measure pursuant to the procedures specified in
ASTM D1925-77).
Breakage — The Product shall not break due to loss of impact strength
as a direct and exclusive result of weathering and/or, shall not break as a
direct and exclusive result of the impact of hail, measuring up to 25mm
(1”) diameter, attaining a velocity of up to 20 m/s (44.7mph) (Loss of above
capability shall be hereinafter referred to as “breakage”).
Excessive loss of impact strength will be determined by test according to
ISO 6603/1-1985(E) and/or ASTM D-5628–95 method F, to be applied on a
sample of the broken sheet. This warranty applies only if the sample will be
brittle broken in this test into separate pieces (shatter).
NOTES — In the case of TF (Thermo-Forming) application this warranty
shall apply only if using special PALSUN UV series polycarbonate with
higher UV protection layer thickness.
commencement Date — The commencement date shall be the date of the
Product’s manufacture or - if such date does not appear on the product -
the date upon which the Product was purchased from the Manufacturer.
LimitationS — This warranty shall be valid only If the product is
handled, stored, cleaned, installed and maintained in accordance with
Manufacturer’s written instructions.
cLaimS anD notificationS — Every warranty claim must be notified in
writing to the Manufacturer within the warranty period and immediately
after occurrence of decrease or breakage, enclosing the original sales
receipt and this warranty; The claimant must allow the Manufacturer to
inspect any or all of the sheets involved and the installation site itself
while the sheets are still in their original position and have not been
removed or moved or altered in any way and/or return the sheets to the
Manufacturer for testing. The Manufacturer reserves the right to investigate
independently the cause of any failure.
compenSation — If a claim under this limited warranty is justified, the
Manufacturer will provide the purchaser with free substitute product
or, at its exclusive discretion refund the original purchase price paid to
the Manufacturer, or a portion thereof, in accordance with the following
schedule; In the event the Manufacturer is duly notified of decrease or
breakage within 3 (Three) years of the commencement date, and a claim
upon such decrease or breakage is properly made and approved, the
Manufacturer will provide free substitute product or, at its exclusive option,
refund the original purchase price.
In the event the Manufacturer is duly notified of decrease or breakage
after more than 3 (Three) years from the commencement date, and claim
upon such decrease or breakage is properly made and approved, the
Manufacturer will provide substitute product subject to the conditions
detailed here under:
The replacement price to be paid by the purchaser will be 10 % of the
Manufacturer’s effective price at the time of replacement, multiplied by the
number of years from commencement date to replacement time, but not
exceeding 90% of the Manufacturer’s then effective price.
The manufacturer at its exclusive option may refund the difference between
the effective price and the replacement price as above, instead of providing
substitute product.
The Manufacturer’s liability does not include any costs of removal and
installation of sheets.
JuriSDiction — This limited warranty shall be governed by and shall
be construed according to the laws of the State of Pennsylvania, USA.
Any claim or dispute related to the product and/or this warranty shall
be exclusively brought before the appropriate court in the State of
Pennsylvania, USA. Which shall have the exclusive jurisdiction in any such
claim or dispute.
THIS LIMITED WARRANTY SHALL BE THE MANUFACTURERS SOLE WARRANTY
APPLICABLE TO THE PRODUCT. ANY OTHER CLAIMS FOR DAMAGE OR
LOSS, EITHER DIRECT, INDIRECT OR CONSEQUENTIAL, WHATEVER THE
CAUSE THEREOF, ARE EXPRESSLY EXCLUDED FROM THE WARRANTY. THIS
WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, WRITTEN OR ORAL,
STATUTORY, EXPRESSED OR IMPLIED, INCLUDING ANY WARRANTY OF
MERCHANTABILITY OR FITNESS OF A PARTICULAR PURPOSE.
DISCLAIMER — THE MANNER IN WHICH YOU USE AND THE PURPOSE
TO WHICH YOU ASSISTANCE, AND INFORMATION (WHETHER VERBAL,
WRITTEN OR BY WAY OF PRODUCTION EVALUATIONS), INCLUDING ANY
SUGGESTED FORMULATIONS AND RECOMMENDATIONS ARE BEYOND OUR
CONTROL. THEREFORE, IT IS IMPERATIVE THAT YOU TEST OUR PRODUCTS,
TECHNICAL ASSISTANCE, AND INFORMATION TO DETERMINE TO YOUR
OWN SATISFACTION WHETHER THEY ARE SUITABLE FOR YOUR INTENDED
USES AND APPLICATIONS. THIS APPLICATION-SPECIFIC ANALYSIS MUST AT
LEAST INCLUDE TESTING TO DETERMINE SUITABILITY FROM A TECHNICAL
AS WELL AS HEALTH, SAFETY, AND ENVIRONMENTAL STANDPOINT. SUCH
TESTING HAS NOT NECESSARILY BEEN DONE BY US. UNLESS WE OTHERWISE
AGREE IN WRITING, ALL PRODUCTS ARE SOLD STRICTLY PURSUANT TO THE
TERMS OF OUR STANDARD CONDITIONS OF SALE. ALL INFORMATION AND
TECHNICAL ASSISTANCE IS GIVEN WITHOUT WARRANTY OR GUARANTEE
AND IS SUBJECT TO CHANGE WITHOUT NOTICE. IT IS EXPRESSLY
UNDERSTOOD AND AGREED THAT YOU ASSUME AND HEREBY EXPRESSLY
RELEASE US FROM ALL LIABILITY, IN TORT, CONTRACT OR OTHERWISE,
INCURRED IN CONNECTION WITH THE USE OF OUR PRODUCTS, TECHNICAL
ASSISTANCE, AND INFORMATION. ANY STATEMENT OR RECOMMENDATION
NOT CONTAINED HEREIN IS UNAUTHORIZED AND SHALL NOT BIND US.
NOTHING HEREIN SHALL BE CONSTRUED AS A RECOMMENDATION TO USE
ANY PRODUCT IN CONFLICT WITH PATENTS COVERING ANY MATERIAL OR
ITS USE. NO LICENSE IS IMPLIED OR IN FACT GRANTED UNDER THE CLAIMS
OF ANY PATENT.
PALRAM AMERICAS
Arcadia West Industrial Park • 9735 Commerce Circle • Kutztown, PA 19530
[phone] • http://www.PalramAmericas.com
Palsun UV Series Warranty Rev. 04.14.2015 CBR
PALSUN® Polycarbonate Sheet
UV Protected Series of Products
(See separate warranties for Palsun Basic Series and Palsun Specialty Series of Polycarbonate Sheets)
Manufacturer’s 10 (Ten)
Year Limited Warranty
Customer Name:
Distributor Name:
Date of Sale:
Distributor
PO Number:
This limited warranty must be completed by the dealer at the time of sale.