Warranty

Commercial Hardware Residential Locks Bath Accessories Builders Hardware
PAMEX INC.
4680 Vinita Court, Chino, CA 91710 Tel: (909) 606-4168 (800) 621-6869 Fax: (909) 606-4358 (808)838-8307
E-Mail: sales@pamexinc.com Website: www.pamexinc.com
Product Warranties – Single Family Dwellings
Developer of Record Warranty
LIMITEDWARRANTY
PamexInc.warrantsitsproductsagainstdefectsin
workmanship,materials,oroperationsubjectto
ordinarywearandtearasitpertainstoparticular
installations.PamexInc.doesnotwarrantagainst
defectsduetoimproperinstallationormaintenance,
andwillnotacceptresponsibilityorliabilityshould
ourproductsbeusedininstancesforwhichthey
werenotdesigned.
Allreturnedproductsmustmeetthefollowing
criteriatoreceivecredit:returnshippingcharges
prepaidtoPamexInc.withinoneyearafterour
deliverythereoftotheoriginalpurchaserincludinga
priorwrittenauthorization.
Shouldreturneditemsbedetermineddefective,
PamexInc.reservestherighttoeitherrepairor
replacetheproductinquestion.
PamexInc.isnotliableforincidentalor
consequentialdamages.Thiswarrantygivesyou
specificlegalrightsandyoumayalsohaveother
rightsthatvaryfromstatetostate.
PamexInc.reservestherighttomakechangesin
designsandspecificationsortomakeadditionsor
improvementsonitsproductswithoutnoticeand
withoutincurringanyobligationtoincorporatethem
onproductspreviouslymanufactured.
LIFETIMEMECHANICALWARRANTY
PamexInc.extendsafulllifetimemechanical
warrantytotheoriginaluserofPamexproducts
againstdefectsinmaterialandworkmanshipaslong
astheoriginalhomeowneroccupiestheresidential
premisesuponwhichtheproductwasoriginally
installed.
ThiswarrantyDOESNOTINCLUDE:abusedor
misusedproducts,orproductsusedincommercial
applications.
5YEARFINISHWARRANTY
PamexInc.extendsafull5yearwarrantytothe
originaluserofPamexInc.againsttarnishingaslong
astheoriginalhomeowneroccupiestheresidential
premisesuponwhichtheproductwasoriginally
installed.
ThiswarrantyDOESNOTINCLUDE:abusedor
misusedproducts,orproductsusedincommercial
applications.Uponreturnofadefectiveproductto
PamexLock,wereservetherighttoreplaceorrepair
it.
Afinishdeteriorationoccurringfromtheuseof
paints,solventsorotherchemicalsisnotadefectin
thefinishandisnotcoveredbythiswarranty.
BATHACCESSORIES&
DOORHARDWAREWARRANTY
Pamexwarrantsitsbathaccessoriesanddoor
hardwareproductsagainstdefectsinmanufacture
foroneyearfromthedateofpurchase.
PRODUCTRETURNPOLICY
Allreturnedproductsmustmeetthefollowing
criteriatoreceivecredit:returnshippingcharges
prepaidtoPamexInc.fromHomeDeveloperof
Recordwithinoneyearafterescrowcloseout
written(RMA)authorization.
Shouldreturneditemsbedetermineddefective,
PamexInc.reservestherighttoeitherrepairor
replacetheproductinquestion.

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