User Guide

21
purchase receipt or other original purchase date proof as may


whose serial number has been removed, defaced, replaced, or
        
right to examine all failed product components and determine,
in its sole discretion, whether any product components are

LIMITATION OF LIABILITY. THE EXPRESS LIMITED WARRANTIES
SET FORTH HEREIN ARE IN LIEU OF ALL OTHER WARRANTIES,
WRITTEN OR ORAL, EXPRESSED OR IMPLIED, INCLUDING,
BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR

PROPERTY CAUSED BY ANY DEFECT IN THE PRODUCT, DAMAGES

LOSS OF GOODWILL, INTERFERENCE WITH BUSINESS
      
        
 
DAMAGE OR LIABILITY OR ANY DIRECT, INCIDENTAL, INDIRECT,

FROM THE USE OR MISUSE OF A PRODUCT, OR ARISING OUT
OF ANY BREACH, BY THE PURCHASER OF A PRODUCT, OF
        
        
        
      
DISTRIBUTOR, RESELLER OR INSTALLER THAT CONFLICTS

STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
     
ON HOW LONG AN IMPLIED LIMITED WARRANTY LASTS, SO THE
      
NOTWITHSTANDING ANYTHING HEREIN TO THE CONTRARY,
SÉURA’S MAXIMUM AGGREGATE LIABILITY RELATED TO ANY
WARRANTY CLAIM OR WITH RESPECT TO A PRODUCT SHALL
NOT EXCEED THE THEN CURRENT SÉURA WHOLESALE PRICE

        
SÉURA, IN WRITING, PRIOR TO THE EXPIRATION OF THE
      
PRODUCT WARRANTY APPLIES ONLY FOR THE PERIODS SET

Warranty Procedure. A warranty claimant must contact Séura
        
        
          
unsuccessful, a Séura Representative will determine if the
Product will be serviced onsite, replaced, or returned to Séura’s

that the Product is not covered under the warranty or damaged
in shipping, Séura will notify and inform the purchaser of service

Toll-Free Technical Support: Please call 1-800-957-3872 to
       
Representatives are available Monday-Friday, 8:00am-4:30pm

Onsite Service: If Technical Support determines the problem
        

work with the customer to schedule a convenient time for onsite
   
service is available in the United States during normal business
hours Monday – Friday, unless other special circumstances exist

Factory Service: If Technical Support determines the Product
must be sent back to Séura’s factory for repair, the customer
        
repaired Product to the authorized reseller, installer or
   

Advanced Replacement: If Technical Support determines the
Product must be replaced, Séura will ship a new Product to
       
customer must follow return instructions below to send the


If Séura does not receive the original Product back within thirty
(30) days of shipping the replacement Product, the credit card


Return Instructions: If return is necessary, Séura will issue a
return goods authorization (RGA) number and, if applicable,
        
be accepted for warranty claims if returned and shipped to
     
packaging is not available, please contact Séura to receive
      
issued returned goods authorization (RGA) number will not be

the Product, the package must include the warranty claimant’s

returns shall be received by Séura, at 1230 Ontario Road; Green
         
Séura shall not be responsible for, and the warranty claimant
assumes and retains all such responsibility, any damage or loss
to or of the Product during shipment to and from Séura as the

Exclusive Remedy. This Limited Warranty sets forth the
exclusive remedies of a warranty claimant, and the exclusive
liabilities and obligations of Séura, with respect to allegations

