Operator's Manual

Table Of Contents
Troubleshooting • 11
175
08424705001 (04) 2021-06 USA • Accu-Chek Inform II Operator’s Manual Version 7.2
Warning Messages
Code Text
W-HBG QC Lockout: Warning! Glucose control is due. Required Controls must be run in order to proceed.
W-HBK Invalid Patient Result: This patient result is invalid due to unacceptable control bar result. Please
repeat test on new card.
W-HBL Invalid Patient Result: The patient result is invalid due to unacceptable control result. Please
repeat test on new card.
W-HBM The entered lot * has expired. Do not use an expired lot.
<This is only for Other Test Entry, and not for blood glucose test strip lots. * is the lot number>
W-HCB Out of Reportable Range: *
<* is the institution defined reportable range>
W-HCC Out of Critical Range: *
<* is the institution defined critical range>
W-HDK Invalid Control Result: This control result is invalid due to unacceptable control bar result. Please
repeat test on new card.
W-NBC Battery Low: The battery is getting low. Return this meter to the base unit for charging as soon as
possible.
W-SBB Download Warning: The meter needs to be downloaded soon. Last download occurred at *.
Please dock meter. If the problem persists, see your System Administrator.
<* is the date and time>
W-SBD Loss of Date/Time: D/T settings lost due to meter reset or loss of power. Before performing further
tests: Enter D/T manually and synchronize meter. OR: Ask System Admin. for help.
W-YBB Unexpected Warning: Unexpected warning. See log file for details. If the problem persists, see
your System Administrator.
Error Messages
Code Text
E-CBC Invalid Operator ID: Operator ID is invalid. ID entered was not found in the list of valid operator
IDs. Please see your System Administrator.
E-CBD Invalid Operator ID: Operator ID length is invalid. ID must be between * characters long.
<* is the minimum and maximum character length defined at the institution >
E-CBF Invalid Operator ID: Operator ID length is invalid. ID must be * characters long.
<* is the minimum character length defined at the institution >
E-CBG Invalid Password: Invalid operator password. Please enter a valid password or see your System
Administrator.
E-CBH Password Format: Invalid operator password format. The operator password must be at least four
characters.