Sell Sheet
“BlueBOLT solves many problems, such as
resetting routers and cable boxes, and
performing hard reboots on equipment.”
Jason Barth
CEO, Lead Designer for The Premier Group
The result was a jaw-dropping 70 percent. So when Panamax/
Furman announced beta testing for its new BlueBOLT® power
and energy management platform last year, Barth was one
of the rst installation rms to sign up for testing.
“BlueBOLT solves many problems, such as resetting routers
and cable boxes, and performing hard reboots on equipment.
We can do this for them remotely without inconveniencing
them with a service call, which they really appreciate,” said
Barth. “And, of course, reducing operational expenses and
time spent on truck rolls is huge.”
Relying on BlueBOLT, the company began an entirely new
service protocol designed to limit both truck rolls and service
phone calls by using a support tab on its website. Now,
instead of calling, a client just lls out an online form, which
includes the login information for their BlueBOLT account.
The form is emailed to the Premier’s service manager, while
another conrmation email is auto-generated and sent to
the customer. Shortly afterward, the client will be contacted,
asking them to try their equipment again. If it’s a problem
that can be solved with a hard reboot, the equipment will
work.
In the end, the new protocol not only reduces service calls,
but it allows service issues in general to be handled more
efciently, and provides a greater level of convenience for
the customer.
For more information on BlueBOLT, please visit:
www.mybluebolt.com
For more information about the extensive line of products
offered by Panamax and Furman, please visit:
www.panamax.com
www.furmansound.com
Petaluma, CA 94954. ©2013 Core Brands, LLC. All rights
reserved. BlueBOLT®, Panamax® and Furman® are
registered trademarks of Core Brands, LLC, a subsidiary
of Nortek, Inc.
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Remote Power & Energy Management
RevA 05/13/13