TG122x.book Page 1 Wednesday, September 29, 2010 2:13 PM Operating Instructions Digital Cordless Answering System Model No. KX-TG1221 KX-TG1222 KX-TG1223 Model shown is KX-TG1221. Before initial use, see “Getting Started” on page 8. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. Consulte “Guía Rápida Española”, página 37. This unit is compatible with Caller ID.
TG122x.book Page 2 Wednesday, September 29, 2010 2:13 PM Table of Contents Introduction Useful Information Model composition. . . . . . . . . . . . . . . . . . . . 3 Accessory information . . . . . . . . . . . . . . . . . 3 Wall mounting (Charger only) . . . . . . . . . . . 30 Error messages. . . . . . . . . . . . . . . . . . . . . . 31 Troubleshooting . . . . . . . . . . . . . . . . . . . . . 31 FCC and other information . . . . . . . . . . . . . 35 Important Information For your safety. . . . . . . .
TG122x.book Page 3 Wednesday, September 29, 2010 2:13 PM Introduction Model composition Series Model No. KX-TG1221 series Base unit Handset Part No. Part No. KX-TG1221*1 KX-TG1221 KX-TGA120 Quantity 1 KX-TG1222 KX-TG1221 KX-TGA120 2 KX-TG1223 KX-TG1221 KX-TGA120 3 *1 Feature differences: Intercom calls can be made between handsets by purchasing and registering one or more optional handsets (page 4). Accessory information Supplied accessories No.
TG122x.book Page 4 Wednesday, September 29, 2010 2:13 PM Introduction Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information (page 41). Accessory item Order number Rechargeable batteries HHR-4DPA*1 L To order, please call 1-800-332-5368 or visit http://www.panasonic.
TG122x.book Page 5 Wednesday, September 29, 2010 2:13 PM Important Information For your safety To prevent severe injury and loss of life/ property, read this section carefully before using the product to ensure proper and safe operation of your product. WARNING Power connection L Use only the power source marked on the product. L Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock. L Completely insert the AC adaptor/power plug into the power outlet.
TG122x.book Page 6 Wednesday, September 29, 2010 2:13 PM Important Information L Charge the batteries provided with or identified for use with this product only, in accordance with the instructions and limitations specified in this manual. L Only use a compatible base unit (or charger) to charge the batteries. Do not tamper with the base unit (or charger). Failure to follow these instructions may cause the batteries to swell or explode.
TG122x.book Page 7 Wednesday, September 29, 2010 2:13 PM Important Information Other information Specifications CAUTION: Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions. ■ Standard: DECT 6.0 (Digital Enhanced Cordless Telecommunications 6.0) ■ Frequency range: 1.92 GHz to 1.93 GHz ■ RF transmission power: 115 mW (max.) ■ Power source: 120 V AC, 60 Hz ■ Power consumption: Base unit: Standby: Approx. 0.7 W Maximum: Approx. 3.
TG122x.book Page 8 Wednesday, September 29, 2010 2:13 PM Getting Started Battery installation Setting up Connections L Use only the supplied Panasonic AC adaptor PNLV226. L USE ONLY Ni-MH batteries AAA (R03) size. L Do NOT use Alkaline/Manganese/Ni-Cd batteries. L Confirm correct polarities (S, T). ■ Base unit Press plug firmly.
TG122x.book Page 9 Wednesday, September 29, 2010 2:13 PM Getting Started Note when setting up Note for connections L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) L The AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected.
TG122x.book Page 10 Wednesday, September 29, 2010 2:13 PM Getting Started A Navigator key – {^}, {V}, {<}, or {>}: Scroll through various lists and items. – ? VOL. (Volume: {^} or {V}): Adjust the receiver or speaker volume while talking. – {<} CID (Caller ID): View the caller list. – {>} REDIAL: View the redial list.
TG122x.book Page 11 Wednesday, September 29, 2010 2:13 PM Getting Started Item Meaning ECO Eco mode is on. (page 9) L The date and time may be incorrect after a power failure. In this case, set the date and time again. [P] Call sharing mode is off. (page 19) Display language [1] Handset number 5 Battery level In use L Someone is using the line. L Answering system is being used by another handset or the base unit.
TG122x.book Page 12 Wednesday, September 29, 2010 2:13 PM Getting Started 2 3 4 5 6 12 {r}: “Initial setting” s {OK} {r}: “Set tel line” s {OK} {r}: “Set dial mode” s {OK} {r}: Select the desired setting. {OK} s {OFF} For assistance, please visit http://www.panasonic.
TG122x.book Page 13 Wednesday, September 29, 2010 2:13 PM Making/Answering Calls Making calls 1 Lift the handset and dial the phone number. L To correct a digit, press {CLEAR}. 2 3 Press {C}. When you finish talking, press {OFF} or place the handset on the base unit or charger. and/or PIN in the phonebook, a pause is also needed (page 17). Example: If you need to dial the line access number “9” when making outside calls with a PBX: 1 2 9 s {PAUSE} Dial the phone number. s {C} Note: L A 3.
TG122x.book Page 14 Wednesday, September 29, 2010 2:13 PM Making/Answering Calls Temporary handset ringer off While the handset is ringing for a call, you can turn the ringer off temporarily by pressing {OFF}. Adjusting the base unit ringer volume Press {^} or {V} repeatedly to select the desired volume. L To turn the ringer off, press and hold {V} until the unit beeps. Useful features during a call Hold This feature allows you to put an outside call on hold. 1 2 3 Press {MENU} during an outside call.
TG122x.book Page 15 Wednesday, September 29, 2010 2:13 PM Making/Answering Calls Note: L A maximum of 4 parties (including 1 outside party) can join a conversation using 3 extensions. (4-way conference) L To prevent other users from joining your conversations with outside callers, turn call sharing mode off (page 19). For assistance, please visit http://www.panasonic.
TG122x.book Page 16 Wednesday, September 29, 2010 2:13 PM Shared Phonebook Shared phonebook The shared phonebook allows you to make calls without having to dial manually. Any handset registered to the base unit can use the shared phonebook. You can add 50 names and phone numbers to the shared phonebook. Important: L Only 1 person can access the shared phonebook at a time. Adding entries 1 {k} s {MENU} 2 {r}: “Add new entry” s {OK} 3 Enter the party’s name (16 characters max.).
TG122x.book Page 17 Wednesday, September 29, 2010 2:13 PM Shared Phonebook Editing entries 1 Find the desired entry (page 16). s {MENU} 2 3 {r}: “Edit” s {OK} 4 Edit the phone number if necessary (24 digits max.). s {OK} 5 {r}: “Save” s {OK} s {OFF} Edit the name if necessary (16 characters max.; page 16). s {OK} Erasing entries 1 Find the desired entry (page 16). 2 {CLEAR} 3 {r}: “Yes” s {OK} s {OFF} Chain dial This feature allows you to dial phone numbers in the phonebook while you are on a call.
TG122x.book Page 18 Wednesday, September 29, 2010 2:13 PM Programming Programmable settings You can customize the unit by programming the following features using the handset. Programming by scrolling through the display menus 1 {MENU} 2 Press {V} or {^} to select the desired main menu. s {OK} 3 Press {V} or {^} to select the desired item in sub-menu 1. s {OK} L In some cases, you may need to select from sub-menu 2. s {OK} 4 Press {V} or {^} to select the desired setting.
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TG122x.book Page 20 Wednesday, September 29, 2010 2:13 PM Programming Registering a unit Operating additional units Additional handsets Up to 6 handsets can be registered to the base unit. Important: L See page 4 for information on the available model. Registering a handset to the base unit The supplied handset and base unit are preregistered. If for some reason the handset is not registered to the base unit, re-register the handset.
TG122x.book Page 21 Wednesday, September 29, 2010 2:13 PM Caller ID Service Using Caller ID service Important: L This unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller ID service. Contact your service provider/ telephone company for details. Caller ID features When an outside call is being received, the caller’s name and phone number are displayed. Caller information for the last 50 callers is logged in the caller list from the most recent call to the oldest.
TG122x.book Page 22 Wednesday, September 29, 2010 2:13 PM Caller ID Service 3 1 – Area code – Local phone number Example: 1-555-321-5555 5 {C} Caller ID number auto edit feature Once you call back an edited number, the handset which was used to call back remembers the area code and format of the edited number.
TG122x.book Page 23 Wednesday, September 29, 2010 2:13 PM Answering System Answering system The answering system can answer and record calls for you when you are unavailable to answer the phone. Important: L Only 1 person can access the answering system (listen to messages, record a greeting message, etc.) at a time. L When callers leave messages, the unit records the day and time of each message. Make sure the date and time have been set correctly (page 11).
TG122x.book Page 24 Wednesday, September 29, 2010 2:13 PM Answering System 7 Press {OK} to stop recording. 8 {OFF} Operating the answering system during playback Using a pre-recorded greeting message If you erase or do not record your own greeting message, the unit plays a pre-recorded greeting asking callers to leave a message.
TG122x.book Page 25 Wednesday, September 29, 2010 2:13 PM Answering System L To edit the number before calling back, press {MENU} repeatedly until the phone number is shown in the desired format (page 21). Key Operation 1 or {<} Repeat message (during playback)*1 2 or {>} Skip message (during playback) 3 3 Enter the “Settings” menu 4 Play new messages 5 Play all messages 6 Play greeting message Erasing all messages 1 {MENU} 2 {r}: “Answering device” s {OK} 3 {r}: “Erase all msg.
TG122x.book Page 26 Wednesday, September 29, 2010 2:13 PM Answering System Using the answering system remotely 1 Dial your phone number from a touch- Key Operation *4 Erase currently playing message tone phone. *5 Erase all messages 2 After the greeting message starts, enter your remote access code. *( End remote operation (or hang up) 3 Follow the voice guidance prompts as necessary or control the unit using remote commands (page 26). 4 When finished, hang up.
TG122x.book Page 27 Wednesday, September 29, 2010 2:13 PM Answering System phone rings for the 3rd time. You can then hang up without being charged for the call. 1 2 3 4 5 {MENU} {r}: “Answering device” s {OK} 3 4 5 {r}: “Settings” s {OK} {r}: “Recording time” s {OK} {r}: Select the desired setting. s {OK} s {OFF} {r}: “Settings” s {OK} {r}: “Ring count” s {OK} {r}: Select the desired setting.
TG122x.book Page 28 Wednesday, September 29, 2010 2:13 PM Voice Mail Service 5 Voice mail service Voice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by your service provider/ telephone company, not your telephone.
TG122x.book Page 29 Wednesday, September 29, 2010 2:13 PM Intercom/Locator Intercom Intercom calls can be made between handsets. Note: L If you receive an outside call while talking on the intercom, you hear 2 tones. To answer the call with the handset, press {OFF}, then press {C}. L When paging a handset, the paged handset beeps for 1 minute. Making an intercom call 1 {MENU} 2 {r}: “Intercom” s {OK} 3 Select the handset you want to page by pressing the desired handset number (1 - 6).
TG122x.book Page 30 Wednesday, September 29, 2010 2:13 PM Useful Information Wall mounting (Charger only) Drive the screws (not supplied) into the wall. 25.4 mm (1 inch) Screws Hooks Note: L Make sure that the wall and the fixing method are strong enough to support the weight of the unit. 30 For assistance, please visit http://www.panasonic.
TG122x.book Page 31 Wednesday, September 29, 2010 2:13 PM Useful Information Error messages Display message Cause/solution Busy L The called unit is in use. L Other units are in use and the system is busy. Try again later. L The handset you are using is too far from the base unit. Move closer and try again. L There is no handset registered to the base unit matching the handset number you entered. Error!! L Recording was too short. Try again. No link to base. Reconnect main base AC adaptor.
TG122x.book Page 32 Wednesday, September 29, 2010 2:13 PM Useful Information Problem Cause/solution I cannot hear a dial tone. L The base unit’s AC adaptor or telephone line cord is not connected. Check the connections. L Disconnect the base unit from the telephone line and connect the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired.
TG122x.book Page 33 Wednesday, September 29, 2010 2:13 PM Useful Information Problem Cause/solution The handset does not ring. L The ringer volume is turned off. Adjust the ringer volume (page 19). The base unit does not ring. L The ringer volume is turned off. Adjust the ringer volume (page 14). I cannot make a call. L The dialing mode may be set incorrectly. Change the setting (page 11). L The handset is too far from the base unit. Move closer and try again. I cannot make long distance calls.
TG122x.book Page 34 Wednesday, September 29, 2010 2:13 PM Useful Information Problem Cause/solution The 2nd caller’s information is not displayed during an outside call. L In order to use Caller ID, call waiting, or Call Waiting Caller ID (CWID), you must first contact your service provider/telephone company and subscribe to the desired service.
TG122x.book Page 35 Wednesday, September 29, 2010 2:13 PM Useful Information FCC and other information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------. If requested, this number must be provided to the telephone company. L Registration No.............(found on the bottom of the unit) L Ringer Equivalence No. (REN).......0.
TG122x.book Page 36 Wednesday, September 29, 2010 2:13 PM Useful Information NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
TG122x.book Page 37 Wednesday, September 29, 2010 2:13 PM Guía Rápida Española Guía Rápida Española Para obtener ayuda, visite http://www.panasonic.
TG122x.book Page 38 Wednesday, September 29, 2010 2:13 PM Guía Rápida Española 38 Para obtener ayuda, visite http://www.panasonic.
TG122x.book Page 39 Wednesday, September 29, 2010 2:13 PM Guía Rápida Española Para obtener ayuda, visite http://www.panasonic.
TG122x.book Page 40 Wednesday, September 29, 2010 2:13 PM Guía Rápida Española 40 Para obtener ayuda, visite http://www.panasonic.
TG122x.book Page 41 Wednesday, September 29, 2010 2:13 PM Appendix Customer services Customer Services Directory (United States and Puerto Rico) Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at: http://www.panasonic.com/help or, contact us via the web at: http://www.panasonic.
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TG122x.book Page 43 Wednesday, September 29, 2010 2:13 PM Appendix Limited Warranty Limits And Exclusions This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage.
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TG122x.book Page 48 Wednesday, September 29, 2010 2:13 PM IMPORTANT! If your product is not working properly. . . 1 Reconnect AC adaptor to the base unit. 2 Check if telephone line cord is connected. 3 Use rechargeable Ni-MH batteries. (Alkaline/Manganese/Ni-Cd batteries CANNOT be used.) 4 Read troubleshooting page in the Operating Instructions. Visit our Web site: http://www.panasonic.com/help L FAQ and troubleshooting hints are available.
