5.8GHz Expandable Cordless Phone System Model No. KX-TG5240M Preparation Operating Instructions Pulse-or-tone dialing capability Telephone System Answering System PLEASE READ BEFORE USE AND SAVE. Charge the battery for about 6 hours before initial use. Panasonic World Wide Web address: http://www.panasonic.
Thank you for purchasing your new Panasonic cordless telephone. Please read the IMPORTANT SAFETY INSTRUCTIONS on page 95 before use. Read and understand all instructions. Caller ID and Call Waiting Service, where available, are telephone company services. After subscribing to Caller ID, this phone will display a caller’s name and phone number, then announce the displayed caller’s name. Name and telephone number Caller ID service is required for the Talking Caller ID feature.
Expanding Your Phone KX-TG5240 includes one handset and one base unit. You can expand the system by adding up to 3 accessory handsets, sold separately. A maximum of 4 handsets can be registered to the base unit. The model numbers of the accessory handsets are KX-TGA520M and KX-TGA523S. A charger is included with each accessory handset. To order, contact your dealer or call 1-800-211-PANA(7262) to locate a dealer. KX-TG5240 Up to 3 accessory handsets can be added. The illustration is KX-TGA520.
Contents Preparation For Best Performance . . . . . . . . 6 Location of Controls . . . . . . . . . 7 Displays . . . . . . . . . . . . . . . . . . 10 Installation . . . . . . . . . . . . . . . . 12 Connections . . . . . . . . . . . . . . 12 Installing the Battery in the Handset. . . . . . . . . . . . . . . 13 Battery Charge . . . . . . . . . . . . 13 Programmable Settings . . . . . . 15 Programming Guidelines. . . . . 15 Function Menu Table . . . . . . . 16 Date and Time. . . . . . . . . . . . .
Contents Answering System Useful Information Belt Clip . . . . . . . . . . . . . . . . . . . 75 Optional Headset . . . . . . . . . . . 75 Wall Mounting . . . . . . . . . . . . . . 76 Direct Commands . . . . . . . . . . . 79 Canceling Registration/ Re-registration . . . . . . . . . . . . . 81 Canceling the Handset Registration . . . . . . . . . . . . . . . 81 Re-registering the Handset . . . 82 Automatic Answering Operation. . . . . . . . . . . . . . . . . . 65 Setting the Unit to Answer Calls. . . . . .
For Best Performance Battery charge The handset is powered by a rechargeable NickelMetal Hydride (Ni-MH) battery. Charge the battery for about 6 hours before initial use (p. 13). Base unit location/Noise Calls are transmitted between the base unit and the handset using wireless radio waves. For maximum distance and noise-free operation, the recommended base unit location is: Away from electrical appliances such as a TV, personal computer or another cordless phone.
Location of Controls Base unit Display (p. 11) Preparation [ERASE] Button (p. 24, 69) [MEMO] Button (p. 70) MAILBOX Buttons (p. 66) [ANSWER ON] Button and Indicator (p. 65) [STOP] Button (p. 68) [GREETING CHECK] Button (p. 24) [GREETING REC] Button (p. 23) Antenna (p. 6) Telephone System Charge Contacts (p. 14) [ ] (TONE) Button (p. 56) [REDIAL/PAUSE] Button (p. 30, 55) Speaker IN USE Indicator (p. 31) [HOLD] Button (p. 31) [SP-PHONE] (Speakerphone) Button and Indicator (p. 30) [AUTO] Button (p.
Location of Controls Handset Back side Ringer Indicator (p. 26, 31) Antenna Speaker Receiver Display (p. 10) Soft Keys (p. 9) 8 Headset Jack (p. 75) Navigator Key ([d], [B]) (p. 9) [ [OFF] Button (p. 15, 27) ] (TALK) Button (p. 27) [ ] (Speakerphone) Button (p. 27) [MENU] Button (p. 15) [ ] (TONE) Button (p. 56) [REDIAL] Button (p. 28) [HOLD/INTERCOM] Button (p. 28, 47) Microphone (p. 27) [FLASH/CALL WAIT] Button (p. 56, 60) Charge Contacts (p.
Location of Controls How to use the soft keys/navigator keys Handset soft keys Three soft keys are used to select functions displayed directly above each key. Functions displayed above each key will change depending on the state of use. SPIPRIVACY1[1] CID P LAY C Preparation IN USE On this sample display, “ C I D ”, “ PLAY ” and “C” are displayed above the soft keys. Pressing the right soft key selects the Phone Book “C”. Pressing the middle soft key selects message playback “ PLAY ”.
Displays Handset 1 23 4 56 IN USE 9 SPIPRIVACY1[1] Received calls D01 CID P LAY C 7 8 1 “ IN USE ” functions as follows. Off (invisible) The line is free. On The line is being used. Flashing A call is on hold within this system (handset or base unit) or the Answering System is answering a call (p. 65). Flashing quickly A call is being received. 2 “SP” is shown when you are using the handset speakerphone. 3 “ VE ” indicates Voice Enhancer mode is on (p. 29).
Displays Base unit 12 3 4 Preparation FULL 1 “ RINGER ” indicates the base unit ringer is off (p. 21). OFF 2 “ FULL ” flashes when no new messages can be recorded. Erase unnecessary messages (p. 69). R INGER OFF BOX 1 BOX 2 BOX 3 5 3 “E” flashes when you have not set the clock yet or a power failure may have occurred. The clock needs adjusting (p. 17). 4 Message counter shows: Telephone System — the total number of recorded messages in all mailboxes.
Installation Connections Raise the antennas. Fasten the AC adaptor cord. Hook Single-Line Telephone Jack (RJ11C) Telephone Line Cord Power Outlet (AC 120 V, 60 Hz) AC Adaptor • USE ONLY WITH Panasonic AC ADAPTOR PQLV1 (Order No. PQLV1Z). • The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) • If your unit is connected to a PBX which does not support Caller ID, you cannot access Caller ID services.
Installation Installing the Battery in the Handset Preparation Insert the battery (1), and press it down until it snaps into the compartment (2). Close the cover. 2 1 Telephone System To replace the battery: Press the notch on the cover firmly and slide it as indicated by the arrow. Replace the old battery with a new one (p. 14). Close the cover and charge the handset for about 6 hours. Battery Charge Answering System Place the handset on the base unit for about 6 hours before initial use.
Installation Recharge Recharge the battery when: — “Recharge battery” is displayed on the handset, — “3” flashes, or — the handset beeps intermittently while it is in use. IN USE SPIPRIVACY3[1] Recharge battery • If you DO NOT recharge the battery for more than 15 minutes, the display will continually indicate “Recharge battery” and/or “3” will flash when the handset is lifted off the base unit.
Programmable Settings Programming Guidelines Handset BACK SAVE The soft key works as the BACK key. Navigator key scrolls through the menu. Preparation The unit has several programmable functions which can be selected from the function menu on the display (p. 16). The soft key works as the SAVE SELECT or SAVE key. [OFF] exits programming. [MENU] enters the function menu. Telephone System How to select a function item from the menu Make sure the handset and the base unit are not being used.
Programmable Settings Function Menu Table You can use the following functions to customize your unit. See the corresponding pages for function details. • After pressing [MENU], you can also program menu items directly by pressing ([0] to [9], [*] and [#]) instead of using the soft keys (p. 79–80). Sub-menu I Main menu Ringer setting Date and time p. 17 Voice enhancer p. 29 Ringer volume p. 20 Ringer tone p. 21 Incoming call. p. 61 * View Info.? Caller IQ Sub-menu II p. 94 Get new Info.? p.
Programmable Settings Date and Time Handset 2 Scroll to “Date and time” by pressing [d] or [B], then press the soft key ( SELECT ). Preparation 1 Press [MENU]. B Date and time d BACK 3 (1) Enter 2 digits each for month, day and • If you enter a wrong number, press the soft key ( f ) or ( g ), or press [d] or [B] to move the cursor to the incorrect number. Enter the correct number. SELECT Date:| 1 2.31.2004 Time:12:00 AM 0-9=Date&Time @=AM/PM f g Telephone System year. (Ex.
Programmable Settings Display Language Handset You can select either “English” or “Spanish” as the display language. The factory preset is “English”. 1 Press [MENU]. 2 Scroll to “Initial setting” by pressing [d] or [B], then press the soft key ( SELECT ). 3 Scroll to “Change language” by pressing [d] or [B], then press the soft key ( SELECT ). 4 Select the language by pressing the soft key ( ESPAÑOL ) or ( ENGLISH ). • You can also select the display language by pressing [d] or [B].
Programmable Settings Line Mode Handset Preparation The line mode is preset to “B” and generally should not be adjusted. If a Panasonic customer call center representative or service person recommends changing the line mode, change it to “A”. 1 Press [MENU]. 2 Scroll to “Initial setting” by pressing [d] or [B], then press the soft key ( SELECT ). 3 Scroll to “Set tel line” by pressing [d] or [B], then press the soft key ( SELECT ). or [B], then press the soft key ( SELECT ).
Programmable Settings Ringer Volume You can set the handset and base unit ringer volumes to HIGH, MEDIUM, LOW or OFF. The factory preset is HIGH. If set to OFF, the handset and base unit will not ring for outside calls and a caller’s name will not be announced even if the Talking Caller ID feature is ON (p. 33). For intercom calls the unit will ring at the LOW level when the ringer volume is set to OFF. Handset ringer volume Handset 1 Press [MENU]. 2 Press the soft key ( SELECT ) at “Ringer setting”.
Programmable Settings Base unit ringer volume Base Unit Make sure the base unit is not being used. Preparation To select HIGH (preset), MEDIUM or LOW, press [d] or [B]. • To increase volume, press [B]. To decrease volume, press [d]. To turn the ringer OFF, press and hold [d] until 2 beeps sound. • “ RINGER ” is displayed. OFF To turn the ringer ON, press [d] or [B]. • The ringer will sound at the LOW level. Telephone System • You can adjust the ringer volume while an outside call is ringing.
Programmable Settings Base unit ringer tone (use either the handset or the base unit) Base Unit Make sure the base unit is not being used. 1 Press [H] or [G]. • The base unit will ring at the current ringer tone. 2 Within 30 seconds, select the desired ringer tone by pressing [H] or [G]. • The base unit will ring and the ringer tone will change. • You can also select the ringer tone by pressing [1] to [7]. Selecting the base unit ringer tone by using the Handset 1 Press [MENU].
Preparing the Answering System Greeting Message Base Unit Preparation You can record a personal greeting message of up to 2 minutes. If you do not record your own message, one of two pre-recorded greetings will be played for callers (p. 24). The total recording time of all messages (greeting, incoming and voice memo) is about 16 minutes. We recommend you record a brief greeting message in order to leave more time for recording new messages.
Preparing the Answering System To adjust the speaker volume, press [d] or [B] during playback. • 9 levels (0–8) are available while using the Answering System. To play the greeting Press [GREETING CHECK]. To erase the greeting Press [GREETING CHECK], then press [ERASE] while the recorded message is being played. • The unit will answer calls with a pre-recorded greeting (see below). Pre-recorded greeting If you do not record a greeting (p.
Preparing the Answering System 4 Scroll to “Recording time” by pressing [d] or [B], then press the soft key ( SELECT ). [B]. • You can also select the recording time by pressing [1], [2], [3], or [0] (Greeting only). Preparation 5 Select the recording time by pressing [d] or Recording time Recording time :3min 6 Press the soft key ( SAVE ), then press [OFF]. Telephone System If you select “Greeting only”, the unit will answer a call with the greeting message, and then hang up.
Preparing the Answering System Recording Mode Handset Two recording modes are available. The factory preset is “Standard recording (16 min.)”, which provides more recording time (16 min.) and standard sound quality. “Enhanced recording (8 min.)” provides less recording time (8 min.) but clearer sound quality. 1 Follow steps 1 to 3 of “Caller’s Recording Time” on page 24. 2 Scroll to “Recording mode” by pressing [d] or [B], then press the soft key ( SELECT ).
Making Calls Using the Handset Handset 1 Press [C]. Preparation • “Talk” is displayed. 2 Dial a phone number. • The dialed number is displayed. • After a few seconds, the display will show the length of the call. 3 To hang up, press [OFF] or place the handset on the base unit. To have a hands-free phone conversation 1 Press [s]. • “SP-phone” is displayed. ] Telephone System [ [ ], [ ] [OFF] [ ] 2 Dial a phone number. • The dialed number is displayed.
Making Calls To dial after confirming the entered number To redial using the redial list (Memory Redial) 1. Dial a phone number. The last 5 phone numbers dialed with the handset are stored in the redial list. 3334444| 1. Press [REDIAL]. • If you misdial, press the soft key ( CLEAR ). Enter the correct phone number. • If a pause is required when dialing, press the soft key ( PAUSE ) where needed (p. 55). • To cancel, press [OFF]. 2. Press [C] or [s]. 3.
Making Calls Voice Enhancer Technology Preparation Panasonic’s Voice Enhancer technology clarifies the voice of the person you are talking to, reproducing a more natural-sounding voice that is easier to hear and understand. Voice Enhancer Technology can be switched on or off. The factory preset is off. • Depending on the condition and quality of your telephone line, this feature may emphasize existing line noise. If it becomes difficult to hear, turn this feature off.
Making Calls Using the Base Unit Base Unit 1 Press [SP-PHONE]. [REDIAL/PAUSE] [STOP] [ ], [ ] • The SP-PHONE indicator lights. 2 Dial a phone number. • If you misdial, press [SP-PHONE] and start again from step 1. 3 When the other party answers, talk into the MIC (microphone). 4 To hang up, press [SP-PHONE]. • The indicator light goes out.
Answering Calls To put a call on hold Press [HOLD] during a conversation. Preparation • The SP-PHONE indicator flashes. To return to the call, press [SP-PHONE]. • Handset users can take the call by pressing [C] or [s]. • If another phone is connected on the same line (p. 12), you can also take the call by lifting its handset. • If a call is kept on hold for 6 minutes, an alarm tone will start to sound and the Ringer indicator on the handset will start to flash rapidly.
Caller ID Service This unit is compatible with Caller ID services offered by your telephone company. If you subscribe to Caller ID, caller names and phone numbers will be displayed and recorded in the Caller List. How Caller ID information is displayed and announced When a call comes in, the unit will ring and Caller ID information will be received. The handset display will show the caller’s information, then the handset and base unit will announce the displayed name (ex.
Caller ID Service Talking Caller ID Handset Base Unit Preparation To use this feature, you need to subscribe to Caller ID. For further information, please contact your telephone company. Telephone System • If a caller dialed from an area which does not provide a name display service, the unit will announce “Call from out of area”, “Call from private caller”, “Call from long distance” or “Number available”. • If the ringer volume of the handset and the base unit is off, caller names will not be announced.
Using the Caller List Base unit Talking Caller ID feature Handset This feature must be turned on or off for the base unit by using the handset. 1 Press [MENU]. 2 Scroll to “Initial setting” by pressing [d] or [B], then press the soft key ( SELECT ). 3 Scroll to “Set base unit” by pressing [d] or [B], then press the soft key ( SELECT ). 4 Scroll to “Talk Caller ID” by pressing [d] or [B], then press the soft key ( SELECT ). 5 Select “Off” or “On” by pressing [d] or [B].
Using the Caller List Viewing the Caller List Handset CID ), [d], or [B] to enter the Caller List. Ex. 10 calls missed Preparation 1 Press the soft key ( Caller list 10 missed calls dB=Scroll list 2 To search from the most recent call, press [d]. To search from the oldest call, press [B]. • The caller’s name, number and the time and date of the call are displayed. Example SMITH,JACK 1-555-333-4444 3:10P JUN.10 Telephone System 3 Press [OFF] to exit the list.
Using the Caller List Editing the Caller’s Phone Number Handset You can edit a phone number in the Caller List by removing its area code and/or the long distance code “1”. Numbers can be edited automatically by the Auto Edit feature (p. 37) when you receive a call. 1 Press the soft key ( CID ), [d], or [B] to enter the Caller List. 2 Scroll to the desired caller by pressing [d] or [B]. PARKER,FRED 1-555-321-5555 3 Press the soft key ( EDIT ) repeatedly until the number is shown in the desired format.
Using the Caller List Caller ID Number Auto Edit Handset Preparation This unit can automatically edit incoming phone numbers. For example, it can ignore the area code of calls originating from your area code, so that you can call these numbers from the Caller List without dialing the area code. To activate this feature, you must edit a caller’s phone number in the Caller List (p. 36) by selecting pattern F, G, or H, then make an outgoing call to that number.
Using the Caller List Storing Caller Information in the Phone Book Handset Caller names and phone numbers that are in the Caller List can be stored in the phone book. 1 Press the soft key ( C I D ), [d], or [B] to enter the Caller List. 2 Scroll to the desired caller by pressing [d] or [B]. • If the number requires editing, see page 36. 3 Press the soft key ( SAVE ). • If there is no name information for the caller, “Enter name” will be displayed.
Phone Book The handset can store up to 50 names and phone numbers in its phone book. You can make a call by selecting a name or number from the phone book, and copy phone book items from one handset to another (p. 44, 45). Preparation Storing Names and Numbers Handset 1 Press the soft key (C). • The display will show the number of stored items. 2 Press the soft key ( ADD Phone book 10 items 0-9=Name search dB=Scroll list ). dialing buttons (0 to 9) (p. 40), then press [d].
Phone Book Selecting characters to enter names Enter names using the dialing buttons. Press each button until the desired character is displayed. • Pressing each button selects a character in the order shown below. Keys Characters [5] f Moves the cursor to the left. g Moves the cursor to the right. (To enter another character using the same number key, move the cursor to the next space.) [2] [3] [4] ’ c f i l ( A D G J ) B E H K ; C F I L , – .
Phone Book Dialing from the Phone Book Handset • The display shows the number of stored items. • You can press the soft key ( SEARCH ) to view the first item. 2 Scroll to the desired item. To scroll down, press [d]. To scroll up, press [B]. Phone book items are sorted in the following order: Alphabet letters (Alphabetical) 2 Space & ’ ( ) , – . / 3 Numbers 0 to 9 4 5 # Frank 555-456-7890 Telephone System 1 Phone book 10 items 0-9=Name search dB=Scroll list Preparation 1 Press the soft key (C).
Phone Book Chain Dialing Handset Chain dialing allows you to dial numbers stored in the phone book while you are on a call. This feature can be used, for example, to dial a calling card access number that you have stored in the phone book, without having to dial manually. 1 While you are on a call; 1=Phone book 2=Booster on 3=Caller IQ Press [MENU]. 2 Press the soft key ( SELECT ) at “1=Phone book”, or press [1]. • The display shows the number of stored items.
Phone Book Editing an Item in the Phone Book Handset desired item by pressing [d] or [B]. • To search for the item by initial, see page 41. 2 Press the soft key ( EDIT ). Jane 456-7890 Preparation 1 Press the soft key (C), then scroll to the Enter name |Jane d=Next 3 Edit the name (p. 40), then press [d]. 4 Edit the phone number, then press [d]. • If you do not need to change the number, press [d] then go to step 5. • To delete a digit, press the soft key ( CLEAR ).
Phone Book Copying Items in the Phone Book Handset (When the System Has Two or More Handsets) You can copy one or all phone book items between two handsets. The destination handset will save the items in its phone book. • If an outside call is received during the phone book copy, copying will stop. You will need to re-send the item(s) later. • After the copy has started, do not place your handset on the base unit or charger until copying finishes, otherwise copying will stop.
Phone Book To copy all of the items in your phone book to another handset Preparation 1 Make sure the destination unit is not in use. Press [MENU]. 2 Scroll to “Copy phone book” by pressing [d] or [B], then press the soft key ( SELECT ). 3 Scroll to “Copy all items” by pressing [d] or [B], then press the soft key ( SELECT ). (1 to 4) by pressing [d] or [B]. • You can also select the extension number by pressing [1] to [4]. 5 Press the soft key ( SEND ).
Speed Dialer Storing Phone Numbers Base Unit You can store up to 10 phone numbers in the base unit. The dialing buttons ([0] to [9]) function as memory stations. Make sure the base unit is not being used. 1 Press [PROGRAM]. Memory [REDIAL/PAUSE] [PROGRAM] Station Numbers [AUTO] • The IN USE indicator flashes and “ ” is displayed. 2 Enter a phone number of up to 32 digits. • The last digit of the entered number is displayed. • If you misdial, press [PROGRAM], and start again from step 1. 3 Press [AUTO].
Intercom Preparation A 2-way intercom can be set up between a handset and the base unit, and between two handsets (when the system has two or more handsets, p. 3). You can page all handsets at once from the base unit, and announce the page to all handsets (Voice Paging, p. 49). Page the desired unit(s) by entering the extension number, shown in the top right of each handset’s display. The base unit’s extension number is 0. Paging From Handset 1 Press [HOLD/INTERCOM].
Intercom During an intercom call: • If you have difficulty hearing, decrease the speaker volume by pressing [d]. • If an incoming call is being received, you will hear two tones (incoming call tone, p. 61) and the IN USE indicator on the base unit will flash rapidly. To answer the call; — if using the handset, press [OFF], then press [C] or [s]. — if using the base unit, press [SP-PHONE] twice. Answering a Page Handset When a handset is paged, it rings and the Ringer indicator flashes rapidly.
Intercom Voice Paging Base Unit Preparation The base unit user can make a voice announcement that is heard through the speakers of all handsets. 1 Press [LOCATOR/INTERCOM/TRANSFER]. • The LOCATOR/INTERCOM/TRANSFER and SP-PHONE indicators light. 2 To make a voice announcement to all handsets, press [5]. • You will hear a ringback tone and all registered handsets will beep. • To stop paging, press [SP-PHONE] or [LOCATOR/INTERCOM/ TRANSFER].
Transferring a Call From the Base Unit to the Handset 1 Base unit: (1) During a call, press [LOCATOR/INTERCOM/TRANSFER]. • The call is put on hold. (2) To page a specified handset, press its extension number ([1] to [4]). To page all handsets, press [0]. To make a voice announcement to all handsets, press [5], then speak into the MIC after the ringback tones stop. (3) Wait for the handset user to answer, then you can announce the transfer.
Transferring a Call Quick call transfer You can hang up a call before the paged party answers your page. Preparation Handset During a call, press [HOLD/INTERCOM], press the extension number ([0] for the base unit, [1] to [4] for the handset), and press [OFF] to hang up. Base Unit 1. During a call, press [LOCATOR/INTERCOM/TRANSFER]. Telephone System 2.
Conference Calls While you are talking with an outside caller, the base unit user or a handset user can join the conversation and establish a conference call. Handset Base Unit 1 During a call, press [HOLD/ 1 During a call, press INTERCOM]. • The call is put on hold. 2 To page the base unit, press [1]. To page another handset, press the extension number ([1] to [4]). 3 When the paged party answers, press the soft key ( CONF ) on your unit to make a conference call. [LOCATOR/INTERCOM/ TRANSFER].
Room Monitor Preparation This feature allows you to monitor a room by using the intercom feature. For example, you can monitor a baby from different areas of the house. You can call the destination unit to monitor the room. The called unit will not ring. When the system has two or more handsets (p. 3), you can monitor one handset using another. To allow other users to monitor through your unit, turn the feature on.
Room Monitor To monitor with Handset The destination unit must not be in use and the destination handset must be off the base unit. 1 Press [HOLD/INTERCOM], then press the soft key ( MONITOR ). 2 To call the base unit, press [0]. To call another handset, press its extension number ([1] to [4]). • To monitor from the speaker, press [s]. You can place the handset on the charger but you cannot place it on the base unit and continue monitoring.
Special Features Muting Your Conversation Handset Press the soft key ( MUTE Preparation During a call, you can mute your phone so the other party cannot listen to you. When muting your conversation, you can hear the other party. ). • “Mute” will be displayed for a few seconds and “ MUTE ” will flash. • To release the mute, press the soft key ( MUTE ) again. • If you press [C] or [s] to switch between the receiver and speaker, the mute will be released. Base Unit Press [MUTE].
Special Features Temporary Tone Dialing (For Rotary or Pulse Service Users) Handset Base Unit Press [*] (TONE) before entering access numbers which require tone dialing. • The dialing mode changes to tone. You can enter numbers to access an answering service, electronic banking service, etc. When you hang up, the dialing mode will return to pulse. For Call Waiting Service Users Handset Base Unit Press [FLASH/CALL WAIT] if you hear a call waiting tone during a conversation.
Special Features Call Waiting Deluxe Service Handset Preparation This unit is compatible with the Call Waiting Deluxe Service offered by your telephone company. After subscribing, Call Waiting Deluxe not only allows your handset to display a second caller’s information, but also offers you a variety of ways to deal with the second call (p. 58). Before using Call Waiting Deluxe, turn the “C.WTG (Call Waiting) options” mode on by using the handset.
Special Features To use Call Waiting Deluxe Service You can choose from the options on the display as shown below. Display Signification Ans (Answer) Answers the second call, while keeping the first call on hold. Hold The second call is put on hold. The caller will hear the prerecorded hold message played by the telephone company. Annc (Announcement) Plays the pre-recorded busy message from the telephone company for the second caller (e.g. “We are not available now.”) and hangs up the second call.
Special Features After selecting “Ans” (Answer) or “Hold”: 1. Press [FLASH/CALL WAIT] to display the option menu. 2. Enter a displayed option number (1 to 3) to select the desired option. Preparation You can choose one of the following options: “Return”—to return to the waiting call. “Drop”—to hang up the current call and answer the waiting call. “Conference”—to make a conference call. 01=Return4 2=Drop 3=Conference dB CALLWAIT=OK • If “Return” is selected, you will return to the waiting call.
Special Features FLASH Button Handset Base Unit Pressing [FLASH/CALL WAIT] allows you to use special features of your host PBX such as transferring an extension call, or accessing optional telephone services such as call waiting. • Pressing [FLASH/CALL WAIT] cancels the Temporary Tone Dialing mode or the mute (p. 56). Selecting the flash time Handset The flash time depends on your telephone exchange or host PBX.
Special Features Incoming Call Tone Handset Base Unit Preparation During an intercom call, or while using the Room Monitor feature, you can be informed by two tones if a call arrives. If you set incoming call tone to ON, this tone will be heard for as long as the line rings. To bypass the incoming call tone, set it to OFF. To set the incoming call tone to sound twice, set to “2”. The factory preset is “2”. You can set the incoming call tone on the handset and base unit separately using the handset.
Special Features Key Tone Handset You can select whether or not the handset keys will sound tones (key tone, confirmation tone, error tone). The factory preset is ON. 1 Press [MENU]. 2 Scroll to “Initial setting” by pressing [d] or [B], then press the soft key ( SELECT ). 3 Scroll to “Key tone” by pressing [d] or [B], then press the soft key ( SELECT ). 4 Select “Off” or “On” by pressing [d] or [B]. Initial setting Key tone Key tone :On 5 Press the soft key ( SAVE ), then press [OFF].
Mailbox Features Preparation The Answering System provides three voice mailboxes. You can share these mailboxes with other members of your family or office as you wish. Callers from touch tone phones can a specify mailbox in which to leave a message. If callers do not specify a mailbox or call from rotary telephones, messages will be recorded into Mailbox 1. When someone calls Telephone System When the Answering System is on (p. 65), callers will hear a greeting message (p. 23).
Mailbox Features Setting the Mailbox Password (for Mailbox 2 and 3) Handset You can use Mailbox 2 or 3 as personal mailboxes. To prevent unauthorized people from accessing your mailbox and listening to your messages, assign a 2-digit password (00–99) to Mailbox 2 or 3. Each password and the remote code (p. 72) must be unique. Once a password is assigned to Mailbox 2 or 3, no one can listen to messages without entering the password. 1 Press [MENU].
Automatic Answering Operation The Answering System allows the unit to answer calls with a greeting message. Callers can then leave a message in a mailbox (p. 63). Press [ANSWER ON] to turn on the Answering System. Preparation Setting the Unit to Answer Calls Base Unit [ANSWER ON] and Indicator • The indicator lights and the unit announces “Answer set” and the current day and time. If “Answer set. Set time” is heard, set the date and time (p. 17).
Listening to Messages You can see the total number of recorded Ex. Mailbox 1 has new messages; Mailbox 2 has old messages; messages on the base unit display. If the Mailbox 3 has no messages. ANSWER ON indicator flashes, new messages have been recorded. The mailbox icons ( BOX 1 , BOX 2 and BOX 3 ) which have new messages also flash on the base unit display. BOX 1 BOX 2 BOX 3 • If only old messages exist in a mailbox, the mailbox icon will be displayed but will not flash.
Listening to Messages Using the Handset (Remote Operation) Handset Preparation If “ PLAY ” flashes, there are new messages. If there are only old messages “ PLAY ” is displayed but will not flash. To play back messages 1 Press the soft key ( PLAY ). 2 Press the soft key ( BOX 1 , BOX 2 or BOX 3 ). 7 missed calls CID P LAY C Ex. Mailbox 1 has new messages. Remote operation BOX 1 BOX 2 BOX 3 3 To end remote operation, press [OFF].
Listening to Messages Voice menu If you do not press any buttons at the end of the last message, the unit will announce “End of final message” and the voice menu will begin. The unit announces, “Press 4 to play back new messages. Press 5 to play back all messages.” • You can press buttons for other playback options (see below) or select another mailbox by pressing [#] and the mailbox number ([1] to [3]) even if the voice menu has begun. For Caller ID service users (p.
Erasing Messages Preparation The unit will announce the remaining recording time after playback if it is less than 3 minutes. New messages cannot be recorded when: — “Memory full” is heard. — “ FULL ” is displayed on the base unit. — ANSWER ON indicator flashes rapidly (when the Answering System is on). Erase unnecessary messages. We recommend you erase unnecessary messages after each playback. Erasing a specific message Base Unit Press [ERASE] while the message you want to erase is being played.
Recording a Memo Message Base Unit You can record a voice memo message of up to 3 minutes in the desired mailbox for other users or yourself. 1 Press [MEMO]. • “Please select Mailbox” is heard. 2 Within 10 seconds, press a MAILBOX button ([MAILBOX 1], [MAILBOX 2] or [MAILBOX 3]). • You can also select a mailbox by pressing the mailbox number ([1] to [3]). After the long beep, talk clearly 20 cm (8 inches) away from the MIC. • The base unit display shows the elapsed recording time.
Transferring a Call to a Mailbox Interrupting remote operation • The user can then access a mailbox, by entering the remote code or the mailbox password (see “Remote Operation from a Touch Tone Phone”). Remote Operation from a Touch Tone Phone Telephone System While outside, you can operate the Answering System from any touch tone phone. A synthesized voice menu will guide you through the Answering System (p. 73). • To skip the voice menu and operate the unit directly, see page 74.
Remote Operation from a Touch Tone Phone Remote Code Handset The remote code prevents unauthorized people from accessing your unit and listening to your messages. Choose any 2-digit number (00–99) for your remote code. The factory preset remote code is “11”. If you do not program your own remote code, you can use “11”. 1 Press [MENU]. 2 Scroll to “Initial setting” by pressing [d] or [B], then press the soft key ( SELECT ). 3 Press the soft key ( SELECT ) at “Set answering”.
Remote Operation from a Touch Tone Phone Voice Menu The shaded parts are voice prompts. Press [1]. Press [2]. Press [1]. Press [1]. Press [2]. Press [1]. Press 1 to erase all messages. Press [2]. Press [1]. “Mailbox (No.)” and “No messages” are heard, and all recorded messages in the mailbox are erased. Answering System Press 2 for other functions. Press [2]. Please leave your message. 1. Talk after the long beep. 2. When you finish recording a voice memo message, hang up.
Remote Operation from a Touch Tone Phone Direct Remote Operation Once you have accessed one of the mailboxes (p. 71), you can also control your unit by direct commands instead of using the voice menu. To end the remote operation, hang up at anytime. Direct commands [4]: Plays back new messages. [5]: Plays back all messages. [1]: Repeats the current message. • If pressed within the first 5 seconds of playback, the previous message will be played. [2]: Skips the current message.
Belt Clip Handset You can hang the handset on your belt or pocket using the included belt clip. To attach the belt clip To remove the belt clip Preparation While pressing the top of the clip (1), pull the right edge in the direction of the B A Telephone System Optional Headset Handset Connecting an optional headset to the handset allows hands-free phone conversation. Please use only a Panasonic KX-TCA60, KX-TCA86, KX-TCA88, KX-TCA91, KX-TCA92, or KX-TCA98 headset.
Wall Mounting This unit can be mounted on a wall phone plate. 1 Connect the AC adaptor. To Power Outlet 2 Tuck the telephone line cord inside the wall mounting adaptor (A). Connect the telephone line cord (B). 1 2 3 Insert the hooks on the wall mounting adaptor into the holes (A) and (B) on the base unit.
Wall Mounting 4 Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place. Preparation Telephone System 5 Connect the telephone line cord. Mount the unit, then slide it down. • Raise the antennas. Answering System Useful Information 6 To charge the handset battery: Place the handset on the base unit. • The CHARGE indicator lights.
Wall Mounting To remove the wall mounting adaptor While pushing down the RELEASE LEVERS (A), remove the adaptor (B).
Direct Commands Handset Menu item Command Selection items Page [1] [1] [0] : Off [1] : Low [2] : Medium [3] : High p. 20 Ringer tone (Handset) [1] [2] [1]–[3] : Tone pattern 1–3 [4]–[7] : Melody pattern 1–4 [8]–[9] : Downloaded melody pattern 1–2 *1 p. 21 Incoming call tone (Handset) [1] [3] [1] : On [2] : Twice [0] : Off p. 61 Date and time [4] Go to Step 3 on page 17. Voice enhancer [5] [1] : On [0] : Off Activate Caller IQ *2 [7] [1] Get new information *3 p.
Direct Commands Menu item Command Selection items Page Call Waiting Options [0] [5] [4] [1] : On [2] : Off p. 57 Number of rings [0] [6] [1] [2]–[7] : 2–7 rings [0] : Toll saver p. 25 Recording time [0] [6] [2] [1] : 1 minute [2] : 2 minutes p. 24 [3] : 3 minutes [0] : Greeting only Remote code [0] [6] [3] [0] [0]–[9] [9] : 00–99 p. 72 Recording mode [0] [6] [4] [1] : Standard recording [2] : Enhanced recording p.
Canceling Registration/Re-registration Canceling the Handset Registration Handset Preparation If you no longer need to use the handset or if you want to use the handset with a different base unit of the same model, it is necessary to cancel the handset’s registration from the current base unit. Only one handset can be canceled at a time. Make sure the handset and the base unit near each other and are not being used. 1 Press [MENU].
Canceling Registration/Re-registration Re-registering the Handset Handset & Base Unit If you want to re-register the handset to the base unit or a different base unit of the same model, you need to register it to that base unit. The handset will be given a new extension number of that base unit. Only one handset can be registered at a time near the base unit. Make sure the base unit and the other handsets are not being used. Have both the handset and base unit nearby during registration.
If the Following Appear on Your Display... If the unit detects a problem, one of the following messages will be displayed on the handset. Error beeps or a busy tone will sound. Cause & Remedy Charge for 6 HRS • The battery has been discharged. The handset will not work. Fully charge the battery (p. 13). No link to base. Move closer to base and try again. • The handset has lost communication with the base unit. Walk closer to the base unit, and try again.
If the Following Appear on Your Display... 84 Display message Cause & Remedy System is busy. Please try again later. • If more than one unit is in use, such as conducting outside/intercom calls or listening to messages, you may not be able to use another unit. Try again later. • The Answering System is in use (answering a call or playing back messages). Try again later.
If the Following Appear on Your Display... Display message Cause & Remedy Download incomplete. Try again. • When you tried to download data from openLCR, the unit lost communication with openLCR. Re-access the openLCR web site, and try again (p. 93). Download incomplete. Phone book full • When you tried to download phone book data from openLCR, the phone book memory was full. Erase items which do not exist on the web from the phone book of the unit (p. 43).
Troubleshooting If the handset display shows error messages, see “If the Following Appear on Your Display...” (p. 83–85) for the Cause & Remedy. Telephone System Problem 86 Cause & Remedy Static, sound cuts in/out, fades. Interference from other electrical units. • Move the handset and the base unit away from other electrical appliances (p. 6). • Walk closer to the base unit. • Raise the base unit antennas. • Turn on the Clarity Booster feature (p. 29). The base unit and/or handset does not ring.
Troubleshooting • You need to subscribe to Caller ID. • Other telephone equipment may be interfering with your phone. Disconnect it and try again. • Other electrical appliances connected to the same outlet may be interfering with Caller ID. • Telephone line noise may be affecting Caller ID. • The caller requested not to send his/her Caller ID information. See page 32. • If a call is being transferred to you, the Caller ID information will not be displayed.
Troubleshooting Answering System 88 Problem Cause & Remedy The Answering System is on, but incoming messages are not recorded. • The recording time is set to “Greeting only”. Select “1 minute”, “2 minutes” or “3 minutes” (p. 24). • Memory is full. Erase unnecessary messages (p. 69). “ FULL ” is displayed and the ANSWER ON indicator flashes rapidly. No new messages are recorded. • Memory is full. Erase unnecessary messages (p. 69). You cannot access a mailbox from the base unit or the handset.
Troubleshooting General Problem Cause & Remedy The unit does not announce the displayed caller’s name properly. • Name pronunciation may vary. Name pronunciation quality is based on names most commonly used in the United States. • The unit will announce each letter of abbreviations, such as “Co.” and “Inc.”. • Caller ID supports names of up to 15 letters. If the caller’s name has more than 15 letters, the name will not be announced correctly.
Troubleshooting Problem 90 Cause & Remedy The CHARGE indicator does not go out after the battery has been charged. • This is normal. If you cannot solve your problem • Call our customer call center at 1-800-211-PANA(7262). • Panasonic’s e-mail address for customer inquiries: consumerproducts@panasonic.com for customers in the USA or Puerto Rico ONLY When you try to download the data from openLCR, the voice prompt is not announced from the handset while “Listen & follow phone guidance.
openLCR Service for Caller IQ The unit is compatible with services provided by openLCR. Preparation Important: • If you have any questions regarding the openLCR service, call openLCR’s customer service department at 1-866-openLCR (1-866-673-6527). • NEITHER PANASONIC COMMUNICATIONS CO., LTD. (PCC) NOR MATSUSHITA ELECTRIC CORPORATION OF AMERICA (MECA) IS IN ANY WAY AFFILIATED WITH, OR RESPONSIBLE FOR THE ACTS OR OMISSIONS OF, OPENLCR.COM, INC. (OPENLCR).
openLCR Service for Caller IQ Downloading Data You can download the following data to your unit from the openLCR web site. • Phone book data • Ringer melodies • Function setup for your unit • Information such as weather forecasts, stock quotes, lottery results, sports scores and horoscopes Accessing the openLCR web site can be done from any computer with Internet access. • While downloading from openLCR, “ ” flashes on the base unit display.
openLCR Service for Caller IQ To download data from openLCR Handset Preparation Each time you download data (p. 92) from openLCR, the information stored in your unit will be updated. To view up-to-date information, you will need to download it to your unit. • You can select the items of information on the web site which you want to view. • Horoscopes are for entertainment purposes only. 1 Press [MENU]. 2 Scroll to “Caller IQ” by pressing [d] or [B], then press the soft key ( SELECT ).
openLCR Service for Caller IQ • If the handset beeps 3 times and “Download incomplete. Phone book full.” is displayed, some items could not be stored in the phone book. Store items by following the steps below. 1. Erase items which do not exist on the web from the phone book of the unit (p. 43). 2. Access the openLCR web site. 3. Go to the web screen to create the phone book data. 4. Click Download All . 5. Start again from step 1 (“To download data from openLCR” on page 93).
Important Safety Instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. Preparation 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit. 3. Unplug this unit from AC outlets before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4. Do not use this unit near water, for example, near a bathtub, washbowl, kitchen sink, or the like. 5.
Important Safety Instructions CAUTION: To reduce the risk of fire or injury to persons, read and follow these instructions. 1. Use only the battery(ies) specified. 2. Do not dispose of the battery(ies) in a fire. They may explode. Check with local waste management codes for special disposal instructions. 3. Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed. 4.
FCC and Other Information Preparation The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. If trouble is experienced with this equipment, for repair or warranty information, please contact a Factory Servicenter or other Authorized Servicer.
FCC and Other Information Operating near 5.8GHz electrical appliances may cause interference. Move away from the electrical appliances. FCC RF Exposure Warning: To comply with FCC RF exposure requirements the base unit must be installed and operated with its antenna located 20 cm or more between antenna and all person’s body (excluding extremities of hands, wrist and feet). The handset unit may be carried and operated with only the specific provided belt-clip.
Index E Erasing messages . . . . . . . . . . . . . . 69 Erasing all messages . . . . . . . . . . . 69 H Headset, optional . . . . . . . . . . . . . . . 75 Hold . . . . . . . . . . . . . . . . . . . . . . 28, 31 I Incoming call tone. . . . . . . . . . . . . . . 61 Installation, AC Adaptor . . . . . . . . . . 12 Installation, Battery . . . . . . . . . . . . . . 13 Installation, Telephone Line Cord. . . 12 Intercom call . . . . . . . . . . . . . . . . . . . 47 Intercom paging . . . . . . . . . . . . . . . .
Index Monitoring incoming calls . . . . . . . . . 65 MUTE . . . . . . . . . . . . . . . . . . . . . . . 55 N Navigator key . . . . . . . . . . . . . . . . . . 9 Noise. . . . . . . . . . . . . . . . . . . . . . . . . 6 Number of rings . . . . . . . . . . . . . . . . 25 O openLCR. . . . . . . . . . . . . . . . . . . . . . 91 P PAUSE . . . . . . . . . . . . . . . . . . . . . . 55 Phone book. . . . . . . . . . . . . . . . . . . 39 Phone book, copying . . . . . . . . 44, 45 Phone book, dialing . . . . . . . . .
PANASONIC CONSUMER ELECTRONICS COMPANY, DIVISION OF MATSUSHITA ELECTRIC CORPORATION OF AMERICA One Panasonic Way Secaucus, New Jersey 07094 PANASONIC SALES COMPANY, DIVISION OF MATSUSHITA ELECTRIC OF PUERTO RICO, INC., Ave. 65 de Infanteria, Km. 9.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied Limited Warranty lasts, so the exclusions may not apply to you. This Limited Warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the Limited Warranty period, you may contact your dealer or Servicenter.
Specifications N Handset Ni-MH battery (3.6 V, 830 mAh) Frequency: 5.76 GHz – 5.84 GHz Preparation Power Supply: Dimensions (H x W x D): Approx. 220 mm x 53 mm x 40 mm (8 21/32" x 2 3/32" x 1 9/16") Mass (Weight): Approx. 210 g (0.46 lb.) Security Codes: 1,000,000 N Base unit AC adaptor (120 V AC, 60 Hz) Power Consumption: Standby: Approx. 3.8 W Maximum: Approx. 6.0 W Frequency: Telephone System Power Supply: 5.76 GHz – 5.84 GHz Dimensions (H x W x D): Approx.
For product service • Call 1-800-211-PANA(7262) for the location of an authorized servicenter. • Panasonic’s e-mail address for customer inquiries: consumerproducts@panasonic.com for customers in the USA or Puerto Rico ONLY When you ship the product • Carefully pack your unit, preferably in the original carton. • Attach a letter, detailing the symptom, to the outside of the carton. Symptom • Send the unit to an authorized servicenter, prepaid and adequately insured.