User Manual

22
Troubleshooting
No display after powering on
The power has not been
turned off, but after a cer-
tain period of time, there is
no display
The cursor does not move in
scrolling area of the touch
pad
The cursor cannot be con-
trolled
An afterimage appears (e.g.,
green, red, and blue dots
remain on the display) or
there are dots not display-
ing the correct colors.
The external display no
longer displays properly
The screen becomes disor-
dered
The display destination of
the screen cannot be
changed with the
Fn + F3 keys
When there is no display to an external display,
• Check your cable connection to the external display.
• Confirm your display is powered on.
• Check the settings for your external display.
Try changing the display by pressing Fn + F3 .
Windows 98 This combination does not work when the computer is in the Dual-
Display Mode.
When displaying only through an external display, if the computer is shut down by using
the standby or hibernation function, there will be no display on the LCD unless the exter-
nal display is connected when operations are resumed. In this case, connect the external
display or press Fn + F3 .
Windows 98 This combination does not work when the computer is in the Dual-
Display Mode.
Has the computer been set to the power-saving mode?
To resume operation of your computer from the condition the power of the display is off
(for energy conservation purposes), press any key unrelated to the direct triggering of a
selection, like Ctrl .
To save power, your computer may have automatically entered the standby or hiberna-
tion mode. ( “Computing On the Road”) Press the power switch.
When the Microsoft
®
IntelliMouse
TM
Wheel mode or the original mode is set for the touch
pad, only scroll operations are possible for the right part or bottom part of the touch pad. In
this case, cursor operations are possible by using the work surface excluding the right part or
bottom part. When no mode is set, the entire surface of the touch pad can be used for cursor
operations.
Restart the computer by using the keyboard (e.g., ).
If an image is displayed for a prolonged period of time, an afterimage may appear. This
is not a malfunction. The afterimage will disappear when a different screen is displayed.
High-precision and advanced technologies are necessary in the production of color liquid
crystal displays (color LCDs). Therefore, if 0.002% or less of the picture elements either
fail to light or remain constantly lit (that is, more than 99.998% of elements are function-
ing properly), no defect is considered to exist.
When an external display not compatible with the power saving mode is used with the
computer, the external display may no longer display properly when the computer enters the
condition the power of the display is OFF (for energy conservation purposes). In such
cases, turn off the power to the external display.
Changing the number of colors of the display may affect the screen. Restart the computer.
Windows 98
When using Dual-Display mode, use the same display colors for the external display as
those used by the LCD.
In the following cases, the setting cannot be changed with the Fn + F3 keys.
• When either the internal LCD or external display is set to [Secondary] in [Displays] of
Display Properties.
• Windows 98 When the computer is in the Dual-Display mode.
Display
Windows NT
NT does not start up
Starting Up
Try the steps listed below.
1 Power off the computer, and then power it on again.
2 When [Press spacebar NOW to ...] is displayed, press the space key.
3 When [Hardware Profile/Configuration Recover Menu] is displayed, follow the on-screen
instructions.