User Manual

24
Troubleshooting
Reinstalling Software
Before Reinstallation
Preparing
Reinstalling
CAUTION
If data on your hard disk is compressed, the data should
be uncompressed.
Important
1 Turn off the computer.
2 Connect the floppy disk drive to the USB port of main unit
and CD-ROM drive.
3 Set the FIRSTAID FD in the floppy disk drive.
4 Turn the computer on.
5 When the message [Press <F2> to enter SETUP] is dis-
played, press F2 and then run the Setup Utility.
If the password has been set, enter the supervisor pass-
word.
6 Write down all of the contents of the Setup Utility and then
press F9 .
At the confirmation message, select [Yes] and press
Enter .
7 <Only when using the CD-ROM drive Panasonic KXL-
RW21A>
Select [Boot] menu, press F5 / F6 and / until
[CD Drive] is at the top of the [Boot] menu.
8 Windows 98
Set the Product Recovery CD-ROM.
Windows 2000 Windows NT
Set the Product Recovery CD-ROM1.
9 Press F10 .
At the confirmation message, select [Yes] and press
Enter . The computer will reboot, and the License
Agreement screen should appear. Select [1. Yes, I agree to
the provision above and wish to continue!].
10 Windows 2000 Windows NT
At the screen for the selection of the OS, select either Win-
dows 2000 or Windows NT.
You can reinstall only the initially selected OS.
Save all important data. If reinstallation is carried out, all data existing prior to the installation will be lost. The reinstal-
lation will return the computer to the conditions at time of purchase.
Before the reinstallation procedure, remove all peripherals (except for the CD-ROM and floppy disk drive).
Be sure the AC adapter is connected until the reinstallation procedure is completed.
When using the Panasonic KXL-RW10A CD-ROM drive, set the switch of the PC Card to 16-bit.
• BACKUP DISK(s) created in advance ( page 13)
• Product Recovery CD-ROM (included)
• External floppy disk drive (optional CF-VFDU03)
• CD-ROM drive Panasonic KXL-RW10A (PC Card-compatible) or KXL-RW21A (USB)
When using a CD-ROM drive other than the Panasonic KXL-RW10A or KXL-RW21A CD-ROM drive: ( page 25)
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Select the number
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1. Restore the whole HDD to factory default
2. Restore the drive C to factory default
3. End
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Windows NT
Windows 98
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Select the number
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1. Restore the whole HDD to factory default
2. Restore Windows NT4.0 to the first partition
3. End
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11 This screen should appear.
12 Make a selection from the menu.
To restore all contents of the hard disk to factory
default, including the partition setting(s):
Select [1. Restore the whole HDD to factory default].
Windows 98
To restore the hard disk (C drive) to factory default,
excluding the partition setting(s):
Select [2. Restore the drive C to factory default].
Windows 2000 Windows NT
To reinstall Windows NT/Windows 2000 to the first
partition to factory default:
Select [2. Restore Windows NT4.0 (or Windows 2000)
to the first partition].
(To next page)
In such cases, the initial partition size must be 4
GB or more of the hard disk size. Reinstallation
cannot be performed with a small partition size.
If “The program has detected an error 110 on the
partition starting at sector xxxxxxxx on disk1.” is
displayed, select [Yes].
NOTE
Windows 2000
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Select the number
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1. Restore the whole HDD to factory default
2. Restore Windows 2000 to the first partition
3. End
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