User's Manual

94
Others
Support
Troubleshooting
⿠First of all, check to see if you need to update the software
program and then update it if necessary. See page 99 for
how to update software programs.
⿠When symptom persists even after you check the
countermeasures for the problem you suffer, contact the
“Repairs” counter listed on the back page of this manual or
a repair counter specifi ed by DOCOMO.
The “Repairs” counter is available in Japanese only.
Power source
The FOMA terminal does not turn on.
…Make sure the battery pack is attached to the FOMA terminal
correctly. (See page 24)
…Make sure the battery is fully charged. (See page 25)
Charging
Cannot charge.
(The Call/Charging indicator does not light, or it fl ickers.)
…Make sure the battery pack is attached to the FOMA terminal
correctly. (See page 24)
…Make sure the power plug of the adapter or cigarette lighter plug is
securely inserted into the outlet or cigarette lighter socket.
…Make sure the adapter and the FOMA terminal are connected
correctly. (See page 26)
…When you use an AC adapter (option), make sure its connector is
fi
rmly connected to the FOMA terminal or the provided desktop
holder. (See page 25, page 26)
…When you use the desktop holder, make sure the connector
terminal of the FOMA terminal is not stained. If it is stained, wipe
the terminal part with a dry cotton swab, etc.
…If you talk on the phone, have communications, or operate other
functions for a long time during battery c
harge, the temperature of
the FOMA terminal may rise to fl icker the Call/Charging indicator. In
that case, charge the battery after the FOMA terminal cools down.
(See page 25)
Operation of terminal
While you operate the FOMA terminal or charge the battery, they
get hot.
…While operating or charging, or when you operate i
-
αppli programs,
talk on the videophone, or watch 1Seg programs for a long time
dur
ing battery charge, the FOMA terminal, battery pack, or adapter
may become warm, but this is not a safety hazard, so you can
continue to use them.