User's Manual

67
Others
Support
Troubleshooting
󱾁First of all, check to see if you need
to update the software program
and then update it if necessary. See
page 70 for how to update software
programs.
󱾁When symptom persists even after
you check the countermeasures
for the problem you suffer, contact
the “Repairs” counter listed on the
back page of this manual or a repair
counter specified by DOCOMO.
The “Repairs” counter is available in
Japanese only.
Power source
The FOMA terminal does not turn on.
…Make sure the battery pack is attached to
the FOMA terminal correctly. (See page 20)
…Make sure the battery is fully charged. (See
page 21)
Charging
Cannot charge.
(The Call/Charging indicator does not
light, or it flickers.)
…Make sure the battery pack is attached to
the FOMA terminal correctly. (See page 20)
…
Make sure the power plug of the adapter
or cigarette lighter plug is securely inserted
into the outlet or cigarette lighter socket.
… Make sure the adapter and the FOMA
terminal are connected correctly. (See page 21)
… When you use an AC adapter (option),
make sure its connector is firmly connected
to the FOMA terminal or the provided
desktop holder. (See page 21)
… When you use the desktop holder, make
sure the connector terminal of the FOMA
terminal is not stained. If it is stained, wipe
the terminal part with a dry cotton swab, etc.
…If you talk on the phone, have
communications, or operate other
functions for a long time during battery
charge, the temperature of the FOMA
terminal may rise to flicker the Call/
Charging indicator. In that case, charge
the battery after the FOMA terminal cools
down. (See page 21)
…
If you are in a location other than the
appropriate ambient temperature, charging
may not be started or fully charged. In that
case, charge the battery again under the
appropriate ambient temperature. (See page 21)
Operation of terminal
While you operate the FOMA terminal or
charge the battery, they get hot.
…While operating or charging, or when
you operate i
-
αppli programs, talk on the
videophone, or watch 1Seg programs
for a long time during battery charge, the
FOMA terminal, battery pack, or adapter
may become warm, but this does not
adversely affect operation, so you can
continue to use them.
The usable time of the battery is short.
…Make sure not to leave the FOMA terminal
out
-
of
-
service
-
area for a long time. If your
FOMA terminal is left out
-
of
-
service area,
it searches for radio waves to establish
communications, consuming more power.
…The usable time of the battery pack varies
depending on the usage environment or
its remaining life.
…Battery packs are consumables. The
usable time slightly shortens each time
you charge the battery. If the usable time
becomes extremely short as compared
with the default state even if fully charged,
purchase the specified battery pack.
The power of the FOMA terminal shuts
down and restarts.
…If the terminal of the battery pack is
stained, the connection might deteriorate
to shut down the power. Wipe the battery
terminal with a dry cotton swab, etc.