User's Manual Part 3

510
Appendix/Troubleshooting
Mail messages are not
received automatically.
≥Make sure Receive Option Setting of Mail
Settings is not set to “ON”. Set it to “OFF”.
156
Cannot access i-mode,
i-mode mail, i-αppli, and
i-Channel.
≥Make sure Host Selection is set to “i-mode”.
≥If you have started using the FOMA terminal
before you subscribe to i-mode, turn off and on
the FOMA terminal.
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i-mode mark continues
blinking and does not
disappear.
≥i-mode mark continues blinking after you
execute Check New Messages or send/receive
mail messages, or when i-mode is disconnected
midway. The connection is automatically cut off
unless you exchange data files. To immediately
end the connection, press h.
—
Still images and movies
shot by the camera are
blurred.
≥When you shoot a subject in a short distance,
set Focus to “Close-up”.
≥When you shoot portraits, set Focus to “Face
detection”.
≥Set Image Stabilizer to “Auto” and then shoot.
≥Make sure the lens of the camera is not fogged
or stained.
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Cannot watch 1Seg
programs.
≥You may be out of the terrestrial digital TV
broadcasting service area or weak airwaves are
being received.
≥Make sure Channel Setting is completed.
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252
Cannot delete
Osaifu-Keitai
compatible i-αppli
programs.
≥Delete the i-αppli program after deleting data
files on the IC card. You cannot delete “iD設定
アプリ (iD Setting Application)”. If data files on
the IC card that the i-αppli program to be deleted
use are not deleted, you may not be able to
delete the i-αppli program. When you cannot
delete it, contact the docomo shop, etc.
—
Problem Countermeasures Reference
Cannot use
Osaifu-Keitai function.
≥If you remove the battery pack or activate
Omakase Lock, the IC card function becomes
unavailable regardless of the setting of IC Card
Lock.
≥Make sure IC Card Lock is deactivated.
≥Make sure you place the f mark of the FOMA
terminal over the scanning device.
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315
“ ” is displayed, and
the international
roaming service is not
available.
≥You may be out of the international roaming
service area or weak radio waves are being
received.
≥Refer to the international service guides such as
“Mobile Phone User’s Guide [International
Services]” to check if the area or carrier is
available.
≥Search for an available carrier by Network
Search Mode.
≥Switch 3G/GSM Setting to “Auto” or any
available network after moving from Japan to
overseas. If you have set to “Auto” in Japan, turn
off and on the FOMA terminal.
—
—
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465
Cannot receive voice
calls or videophone
calls during overseas
use.
≥Make sure Call Barring is not set to “Activate”.
≥Make sure Videophone while Packet is set to
“V.phone priority”.
≥You cannot use videophone calls while using the
GSM/GPRS network.
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460
Problem Countermeasures Reference