User's Guide Part 3

Appendix
94
First of all, check to see if you need to update the software
program and then update it if necessary. See page 98 for how to
update software programs.
When the symptom persists even after you check the
countermeasures for the problem you suffer, feel free to contact
the “Repairs” counter listed on the back page of this manual or a
repair counter specified by DOCOMO.
Problem Countermeasures Reference
The FOMA
terminal does
not turn on.
Mak
e sure the battery pac
k is attached to
the FOMA terminal correctly.
Make sure the battery is fully charged.
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28
Cannot charge.
(Example: The
Call/Charging
indicator of the
FOMA terminal
does not light,
or it flickers.)
Make sure the battery pack is attached to
the FOMA terminal correctly.
Make sure the power plug of the adapter is
securely inserted into the outlet or cigarette
lighter socket.
Make sure the adapter and the FOMA
terminal are connected correctly.
When you use an AC adapter (option),
make sure its connector is firmly connected
to the FOMA terminal or the desktop holder
(option).
When you use the desktop holder, make
sure the connector terminal of the FOMA
terminal is not stained. If it is stained, wipe
the terminal part with a dry cloth or cotton
swab.
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Problem Countermeasures Reference
Cannot charge.
(Example: The
Call/Charging
indicator of the
FOMA terminal
does not light,
or it flickers.)
If you talk on the phone, execute
communications, or operate other functions
for a long time during battery charge, the
temperature of the FOMA terminal may rise
to flicker the Call/Charging indicator. In this
case, charge the battery after the FOMA
terminal cools down.
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While you
operate the
FOMA terminal
or charge the
battery, they get
hot.
During operation or battery charge, or when
you talk on the videophone, operate i-
a
ppli
programs, or watch 1Seg programs for a
long time during battery charge, the FOMA
terminal, battery pack, or adapter/charger
may become warm, but this is not a safety
hazard, so you can continue to use them.
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The usable time
of the battery is
short.
Make sure not to leave the FOMA terminal
in the out-of-service-area state for a long
time. In the out-of-service-area state, the
FOMA terminal searches for radio waves
to enable communications and consumes
more electricity.
The usable time of the battery pack varies
depending on the usage environment or its
remaining life.
Battery packs are consumables. The usable
time slightly shortens each time you charge
the battery. If the usable time becomes
extremely short as compared with the
default state even if fully charged, purchase
a specified battery pack.
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Troubleshooting