User's Manual Part 2

512
Appendix/Troubleshooting
“(numerals)” in error messages are the code sent
from the i-mode Center for discriminating the error.
If Error Messages Appear
as Mentioned Below
A
“Accept serial port devices” failed
…An error occurred during the standby for registering the
serial port, so the serial port was not placed on standby
for registration.
Activating
…Receive Option Setting is set to “OFF”. Switch the
setting to “ON” and try again. (See page 159)
Activating keypad dial lock
…Keypad Dial Lock is activated. Release Keypad Dial
Lock and try again. (See page 134)
Activating mail security
Cannot download
…Mail Security is activated, so you cannot download.
Deactivate Mail Security and try again.
(See page 136, page 169)
Activating personal data lock
…Personal Data Lock is set. Release Personal Data
Lock and try again. (See page 128)
Activating personal data lock
Send pre-installed substitute image
…During Personal Data Lock, a “Pre-installed” substitute
image is sent.
Activating record display OFF
…Record Display Set is set to “OFF”. Switch the setting
to “ON” and try again. (See page 135)
Activating reject unknown
…“Reject unknown” is set to “Reject”. Set to “Accept” and
try again. (See page 139)
Activating ring time
…“Ring time” is set to “ON”. Set to “OFF” and try again.
(See page 138)
Address is not valid (451)
…You could not send the mail correctly. Check the
address and try again. (See page 146, page 189)
All protected
Cannot delete
…All data items are protected, so cannot be deleted.
Release the protection and try again.
(See page 170, page 182, page 207)
Another function is active
Cannot connect
Another function is active
Cannot operate
Another function is active
Cannot release
Another function is active
Cannot store
Another function is active
Cannot switch
…The function is not available simultaneously in
Multitask. End the functions not in use and try again.
(See page 398)
Authentication failed
…An authentication error occurred.
Authentication type is not supported (401)
…Incompatible authentication type, so cannot be
connected.
Auto time adjust info is not received
Unable to play
…You have not received the auto time adjust information,
so could not play back the file with restrictions on the
playable period or playable deadline.
C
Cannot compose because too large data
…The size of the shot image is too large to attach to
i-mode mail.
Cannot dial
…An error occurred, so you could not dial.
Cannot display
…Corresponding software program is running. End the
software program and try again. (See page 292)
Cannot edit message
…The attached file reaches 10,000 bytes, so you cannot
enter the text.
Cannot execute because of other tasks
…The function is not available simultaneously in
Multitask. End the functions not in use and try again.
(See page 398)
Cannot record
…An error occurred, so you could not save.
Cannot resend
Send after edit
…The address is invalid or the text exceeds the size that
can be entered, so you cannot re-send. Edit the text
again and send. (See page 169)
Cannot save
…The data could not be obtained from a site, so could
not be saved.
Cannot save some attached files
…Full of images, so part of the images could not be
stored into the Phonebook.
Cannot start any more functions
…The maximum number of functions is already running
using Multitask. End the functions not in use and try
again. (See page 398)
Cannot start because use mail folder
…Corresponding software program is running. End the
software program and try again. (See page 292)
Certificate is rejected (tampered)
…You received an altered SSL/TLS certificate, so could
not connect.
Check new message is set all OFF
…No check marks are placed to the items for “Set check
new messages”. Put a check mark for the items to be
checked and try again. (See page 178)
Error Message (A - C)