User's Manual Part 2
145
PANASONIC GSM MOBILE TELEPHONE
WARRANTY TERMS
1. This warranty is in addition to and does not in any way affect any
statutory or other rights of consumer purchasers. This warranty
applies to the United Kingdom, Isle of Man & Channel Islands only, for
users in Eire, please contact your retailer or supplier. The warranty
period is 12 months from date of purchase and is applicable to the
original purchaser only.
2. The product is approved for use on GSM mobile telephone system
and should only be used for normal purposes and in accordance with
the standard operating instructions.
3. The warranty covers breakdowns due to manufacturing or design
faults; it does not apply to damage, however caused, wear and tear,
neglect, incorrect adjustment or repair, or to any items of a limited
natural life.
4. In the event of failure, please take the following action:
• Refer to the instruction book in order to identify and possibly
correct the problem.
• If the problem is due to coverage, reception or billing, please
contact your air time retailer or service provider whose number can
be found from your monthly invoice.
• If you cannot resolve the problem, contact the Panasonic Helpline
on 08705 159159. Before you telephone have the following
information to hand:
• The model and serial number of your telephone, and its phone
number
• Your full address and post code
• A copy of your original invoice, receipt or bill of sale for the
purchase of the telephone.
5. If the problem cannot be resolved over the telephone, arrangements
will be made to repair the telephone. Remove the SIM from the
telephone and store it in a safe place. Please pack the telephone
suitable for transit. Including in the packing:
• The mobile telephone
• The rechargeable battery
• AC Adaptor
• A copy of your invoice, receipt or bill of sale. (Note; it is the
customers responsibility to provide proof of warranty)
6. Panasonic will use reasonable endeavours to ensure your telephone
is returned to you within a maximum of 5 working days from
reporting the fault to the Helpline. Please note that delays in transit
may be encountered for Channel Islands, Northern Ireland, Isle of
Man, Scottish Islands and other islands.
7. Your sole and exclusive remedy under this guarantee against us is for
the repair, or at our option the replacement, of the product, or any
defective part or parts. No other remedy, including, but not limited to,
incidental or consequential damage or loss of whatsoever nature
shall be available to the purchaser.
8. Rechargeable batteries have a limited natural life, in order to prolong
their life they should only be used and charged as shown in the
instruction book. Replacement batteries may be purchased either
from your retailer or the Helpline number shown overleaf.
G4MDS-050I
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