Operating Instructions Cordless Telephone with Digital Answering Machine Model No. KX-TGD830 KX-TG3820 KX-TGD832 KX-TG3822 KX-TGD833 KX-TG3823 Model shown is KX-TGD830. Before initial use, see “Getting Started” on page 10. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. Consulte “Guía Rápida Española”, página 61. For assistance, visit our Web site: http://shop.panasonic.com/support for customers in the U.S.A.
Table of Contents Introduction Model composition .......................................3 Accessory information ..................................3 Graphical symbols for use on equipment and their descriptions ..........................................5 Important Information For your safety .............................................6 Important safety instructions ........................7 For best performance ...................................8 Other information ........................................
Introduction Model composition Base unit Handset Part No. Part No. KX-TGD830 KX-TGD830 KX-TGDA83 1 KX-TG3820 KX-TGD830 KX-TGDA83 1 KX-TGD832 KX-TGD830 KX-TGDA83 2 KX-TG3822 KX-TGD830 KX-TGDA83 2 KX-TGD833 KX-TGD830 KX-TGDA83 3 KX-TG3823 KX-TGD830 KX-TGDA83 3 Series Model No. KX-TGD830 series Quantity Accessory information Supplied accessories Quantity No.
Introduction F Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information (page 71). Accessory item Model number/Specifications Rechargeable batteries HHR-4DPA*1 R To order, please visit http://shop.panasonic.com/support Battery type: – Nickel metal hydride (Ni-MH) – 2 x AAA (R03) size for each handset Range extender KX-TGA407*2 Key detector KX-TGA20*3 *1 *2 *3 Replacement batteries may have a different capacity from that of the supplied batteries.
Introduction Graphical symbols for use on equipment and their descriptions Symbol Explanation Symbol Explanation Alternating current (A.C.) Class P equipment (equipment in which protection against electric shock relies on Double Insulation or Reinforced Insulation) Direct current (D.C.
Important Information For your safety To prevent severe injury and loss of life/ property, read this section carefully before using the product to ensure proper and safe operation of your product. WARNING Power connection R Use only the power source marked on the product. R Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock. R Completely insert the AC adaptor/power plug into the power outlet.
Important Information outlet is installed near the product and is easily accessible. R The product is only use for mounting at heights £ 2 m. Note: R This height is not guaranteed for product reliability. R To prevent serious injuries due to the product unexpectedly falling, the product must be installed at a height of 1.5 m or lower. R This product is unable to make calls when: – the handset batteries need recharging or have failed. – there is a power failure.
Important Information For best performance Base unit location/avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other. R For maximum coverage and noise-free communications, place your base unit: – at a convenient, high, and central location with no obstructions between the handset and base unit in an indoor environment. – away from electronic appliances such as TVs, radios, personal computers, wireless devices, or other phones.
Important Information Notice Specifications R Frequency range: 1.92 GHz to 1.93 GHz R RF transmission power: 115 mW (max.) R Power source: 120 V AC, 60 Hz R Power consumption: Base unit: Standby: 1.0 W Maximum: 4.3 W Charger: Standby: 0.1 W Maximum: 1.8 W R Operating conditions: 0 °C – 40 °C (32 °F – 104 °F), 20 % – 80 % relative air humidity (dry) For assistance, please visit http://shop.panasonic.
Getting Started Battery installation Setting up Connections n Base unit Connect the AC adaptor to the unit by pressing the plug firmly. Connect the AC adaptor to the power outlet. Connect the telephone line cord to the unit, then to the single-line telephone jack (RJ11C) until you hear a click. A DSL/ADSL filter (not supplied) is required if you have a DSL/ADSL service. Note: R Use only the supplied Panasonic AC adaptor PNLV226. R USE ONLY rechargeable Ni-MH batteries AAA (R03) size (1).
Getting Started Removing the battery Note when setting up Note for connections R The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) R The AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet. Do not connect the AC adaptor to a horizontally oriented AC outlet that faces the floor, such as an AC outlet installed on a ceiling or under a table, as the weight of the adaptor may cause it to become disconnected.
Getting Started Icon Battery level Controls Empty Ni-MH battery performance (supplied batteries) Operation Operating time In continuous use 10 hours max.*1 Not in use (standby) 5 days max.*1 *1 Handset G H If eco mode is on except when using link to cell function. Note: R Actual battery performance depends on usage and ambient environment.
Getting Started MFLASHNMCALL WAITN Charge contacts n Control type Soft keys By pressing a soft key, you can select the feature shown directly above it on the display. Navigator key – MDN, MCN, MFN, or MEN: Scroll through various lists and items. – VOL. (Volume: MDN or MCN): Adjust the receiver or speaker volume while talking. – MFN W: View the phonebook entry. – MEN REDIAL: View the redial list. – MCN CID (Caller ID): View the caller list.
Getting Started Item Meaning In use Answering system is being used by another unit. Line in use Someone is using the line. Base unit display item Item Meaning “Greeting only” is selected. Caller messages are not recorded. (page 47) Language settings Display language 1 2 MMENUN#110 MbN: Select the desired setting. a MSAVEN a MOFFN Note: R The language selected will also be used for the low battery alert announcement (page 15).
Getting Started 2 MbN: Select the desired setting. a MSAVEN a MOFFN Low battery alert This feature plays a voice announcement when the handset battery is low or needs charging. When this feature is turned on, the unit notifies you as follows. n When you end a call: – The unit plays a voice announcement when the battery is low or needs charging. n When the handset is in standby mode: – If the battery is low or needs charging, the unit plays a voice announcement at the selected interval up to 3 times.
Making/Answering Calls Making calls Answering calls 1 Lift the handset and then dial the phone number. R To correct a digit, press MCLEARN. 1 2 Press M N to make the call. R To make the call using the speakerphone, press MZN. 3 When you finish talking, press MOFFN or place the handset on the base unit or charger. Note: R To switch to the speaker, press MZN. To switch back to the receiver, press MZN/ M N.
Making/Answering Calls Useful features during a call Press MFLASHN to answer the 2nd call. To switch between calls, press MFLASHN. MbN: “Hold” a MSELECTN To release hold, press M N. R Another handset user can take the call N. by pressing M Temporary tone dialing (for rotary/pulse service users) Press MMENUN during an outside call. Note: R After holding for 10 minutes, the call is disconnected. Press * before entering access numbers which require tone dialing.
Making/Answering Calls emphasize existing line noise. If it becomes difficult to hear, select another setting. R This feature is not available while using the speakerphone. R When both the “Equalizer” setting and is noise reduction are activated, shown on the display. Recording a telephone conversation (2-way recording) This unit can record a telephone conversations during landline calls. 1 2 Press MMENUN during a landline call. MbN: “2 way recording” a MSELECTN R The total recordable time is displayed.
Making/Answering Calls calls automatically. The default setting is “Off”. Intercom Intercom calls can be made between handsets. Note: R When paging unit(s), the paged unit(s) beeps for 1 minute. R If you receive an outside call while talking on the intercom, the interrupt tone sounds. To finish intercom, press MOFFN. To answer N. the call, press M 1 2 MMENUN#273 MbN: Select the desired setting.
Answer by Voice Command Answer by voice command This feature allows you to answer incoming calls automatically with your voice. When your voice is detected, answered calls will automatically be directed to the speakerphone mode. The default setting is “Off”. Important: R Before using this feature, we recommend that you test it and adjust the voice command sensitivity as needed. R For best performance, answer the call within a range of 50 cm (20 inches) to 1 m (40 inches).
Call Block Call block You can press the MCALL BLOCKN button in the following situations to disconnect the current call and add a phone number to the call block list: – when an incoming call is being received – when an incoming call is being recorded by the answering system – when talking on an outside call Once a phone number has been added to the call block list, the unit will block calls from that phone number in the future. 1 Press MCALL BLOCKN under the situations shown above.
Call Block 4 2 MbN: “Block a single number” or “Block range of numbers” a MSELECTN Storing a range of number 3 1 2 MbN: Select the desired entry. R After viewing, press MOFFN to exit. 4 3 4 Enter the phone number (24 digits max.). a MSAVEN a MOFFN MCALL BLOCKN MbN: “Block range of numbers” a MSELECTN MMENUN a MbN: “Add” a MSELECTN Enter the desired number (2-8 digits).
Enhanced Call Block periodically. If necessary, register the entry to the phonebook or allow name list to connect the call next time. Automated call block With automated call block, the unit screens incoming calls before ringing for allowed calls, or ends the calls without ringing for calls identified as robocalls, telemarketing calls, or other undesirable calls (Caller ID subscribers only).
Enhanced Call Block Displaying and clearing the blocked call count Greeting message for automated call block The total number of blocked calls (up to 65,000) will be displayed. When the unit answers a call, a greeting message is played to the caller. You can use either: – your own greeting message and pre-recorded greeting message – pre-recorded greeting message 1 MMENUN#790 R To exit, press MOFFN.
Enhanced Call Block 2 To exit, press MOFFN. Telemarketing call block In addition to Automated call block (page 23), you can use Telemarketing call block to further screen calls to stop telemarketer calls from getting through. Using this feature, you can ask callers to say their names, and after checking the names, you can decide whether to answer the calls or not. Note: R While screening calls, the call waiting feature is unavailable (page 17, 17).
Enhanced Call Block Setting the one ring scam alert 1 2 MMENUN#798 MbN: Select the desired setting. a MSAVEN “1 ring” Judge 1 ring as scam. “1 or 2 rings” Judge 1 ring or 2 rings as scam. “Off” Off the setting. Do not judge as one ring scam. Note: R When a phone number is judged as one ring scam, “1” will be displayed unless – when the number is also listed as Automated call block (highest priority). – when the number is also listed as call block list (medium priority).
Phonebook character is fixed and the cursor moves to the next space. Phonebook You can add 100 names (16 characters max.) and phone numbers (24 digits max.) to the phonebook, and assign each phonebook entry to the desired group (page 27). Important: R All entries can be shared by any registered handset. Adding phonebook entries 1 2 3 4 5 MFN W a MMENUN MbN: “Add new entry” a MSELECTN Enter the party’s name. a MOKN Enter the party’s phone number. a MOKN MbN: Select the desired group.
Phonebook 2 3 MbN: “Group” a MSELECTN 4 MbN: Select the desired group. a MSELECTN Edit the phone number if necessary. a MOKN 5 4 To change group names MbN: “Group name” a MSELECTN a Edit the name (10 characters max.). a MSAVEN MbN: Select the desired group (page 27). a MSELECTN 2 times a MOFFN 5 6 To set group ringer tone MbN: Select the current setting of the group ringer tone. a MSELECTN a MbN: Select the desired ringer tone.
Phonebook Speed dial You can assign 1 phone number to each of the dial keys (1 to 9) on the handset. Viewing an entry/Making a call 1 Press and hold the desired speed dial key (1 to 9). 2 To make a call, press M N. Adding phone numbers to speed dial keys n By entering phone numbers: 1 Press and hold the desired speed dial key (1 to 9). a MADDN 2 3 MbN: “Manual” a MSELECTN 4 Enter the party’s phone number (24 digits max.). a MOKN a MSELECTN a MOFFN Enter the party’s name (16 characters max.).
Programming Menu list To access the features, there are 2 methods. n Scrolling through the display menus 1 MMENUN 2 3 4 Press MCN or MDN to select the desired main menu. a MSELECTN Press MCN or MDN to select the desired item from the next sub-menus. a MSELECTN Press MCN or MDN to select the desired setting. a MSAVEN n Using the direct command code 1 MMENUN a Enter the desired code. Example: Press MMENUN#101. 2 Select the desired setting. a MSAVEN Note: R To exit the operation, press MOFFN.
Programming Sub-menu 1 Sub-menu 2 Settings Code New message alert*1 Outgoing call – On/Off On #338 44 Outgoing call – Notification to Settings – Outgoing call – Remote code Activate Base unit beep On #339 44 Ring count*1 Toll saver 2-7 rings <4 rings> #211 47 Recording time*1 <3 min> 1 min Greeting only*2 #305 47 Remote code*1 <111> #306 46 Screen call Off #310 47 Answer on*1 – – #327 42 Answer off*1 – – #328 42 Main menu: “Voicemail
Programming Main menu: “Speed dial” Operation Code Viewing the speed dial entry.
Programming Sub-menu 1 Sub-menu 2 Settings Key detector setting*6 – 1:Add new device (for Detector1)*7 – 2:Add new device (for Detector2) – 3:Add new device (for Detector3) – 4:Add new device (for Detector4) Change name*1 Detector1 #6561 Detector2*8 #6562*8 Detector3*8 #6563*8 Detector4*8 #6564*8 Registration Code – #6571 – – #6572*8 #6573*8 #6574*8 Deregistration – #6581 – #6582*8 #6583*8 #6584*8 One ring scam alert Automated call block*1 – Block/Unblock 1 ring <1 or 2 rings> Off
Programming Sub-menu 1 Sub-menu 2 Voicemail Save VM access#*1 (VM: Voicemail) VM tone detect*1 LCD contrast (Display contrast) – Handset name – Display name – Answer by voice command*1 Settings Code – #331 48 Off #332 48 Level 1–4 <2> #145 – #104 39 On – #105 39 On/Off On #106 20 Sensitivity level Low High #107 20 Auto intercom – On #273 19 Key tone – Off #165 – Caller ID edit (Caller ID number auto edit) – Off #214 4
Programming Sub-menu 1 Sub-menu 2 Settings Code Change language Display Español #110 14 Announcement*1 Español #112 14 Main menu: “Customer support” Operation Code Displaying customer support Web address.
Programming *11 Generally, the line mode setting should not be changed. This setting automatically maintains receiver volume at the proper level depending on the current telephone line condition. Set the line mode to “A” if telephone line condition is not good. Alarm An alarm sounds at the set time for 1 minute and is repeated 5 times at 5 minute intervals (snooze function). A text memo can also be displayed for the alarm. A total of 3 separate alarm times can be programmed for each handset.
Programming R If you have set the alarm, the alarm sounds even if the silent mode is turned on. Turning silent mode on/off 1 2 3 4 5 6 7 MMENUN#238 MbN: Select the desired setting. a MSAVEN R If you select “Off”, press MOFFN to exit. Enter the desired hour and minute you wish to start this feature. *: Select “AM” or “PM”. a MOKN Enter the desired hour and minute you wish to end this feature. *: Select “AM” or “PM”.
Programming To monitor from outside Editing an outside monitoring number If you enable this feature, the unit will call a pre-programmed phone number when the handset detects sound. After you answer the call, you can listen in on the room where the handset is located. This feature is only available for landline. 1 Press MMENUN on the handset being monitored.
Programming R The monitoring handset will answer calls automatically when the auto intercom feature is set to “On” (page 19). Note: R If you receive an outside call when communicating with the monitored handset, the interrupt tone sounds. To answer the call, press “OFF”, then press “ ”. n When monitoring from outside: Answer the call. If you want to respond from your monitoring phone, press #1 using tone dialing. You can turn off the baby monitor feature by pressing #0.
Caller ID Service Using Caller ID service Important: R This unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller ID service. Contact your phone service provider for details. Caller ID features When an outside call is being received, the caller information is displayed. Caller information for the last 50 callers is logged in the caller list from the most recent call to the oldest.
Caller ID Service To exit Press MOFFN. Note: R If the entry has already been viewed or answered, “ ” is displayed. – “ ” or “ ” indicates the caller information for blocked calls. – “1” indicates the caller information for one ring scam calls. Editing a caller’s phone number You can edit a phone number in the caller list by removing its area code and/or the long distance code “1”. 1 2 3 MCN CID that, phone numbers from that caller’s area code are edited automatically.
Answering System Answering system The answering system can answer and record calls for you when you are unavailable to answer the phone. You can also set the unit to play a greeting message but not to record caller messages by selecting “Greeting only” as the recording time setting (page 47). Important: R Make sure the unit’s date and time setting is correct (page 14). Memory capacity (including your greeting message) The total recording capacity is about 17 minutes.
Answering System Resetting to a pre-recorded greeting message Use this procedure to erase your greeting message and use a pre-recorded one. 1 2 Operation MERASEN Erase currently playing message *1 MMENUN#304 MYESN a MOFFN Playing back the greeting message 1 2 Key MMENUN#303 To exit, press MOFFN. Listening to messages Important: R When using the base unit or handset to listen to messages, the noise reduction feature (page 17) is activated automatically in spite of the setting ( is not displayed).
Answering System Key Operation 9 or MSTOPN Stop recording Stop playback 0 Turn answering system off *4*3 Erase currently playing message *5 Erase all messages *6 Reset to a pre-recorded greeting message *1 *2 *3 If pressed within the first 5 seconds of a message, the previous message is played.
Answering System 4 MbN: Select the desired phonebook entry. a MSAVEN a MOFFN n By entering a phone number: 1 MMENUN#338 2 MbN: “Notification to” a MSELECTN a MADDN 3 4 MbN: “Manual” a MSELECTN 5 Enter the desired number (24 digits max.). a MOKN a MSELECTN a MOFFN Enter the desired name (16 characters max.).
Answering System Remote access code A 3-digit remote access code must be entered when operating the answering system remotely. This code prevents unauthorized parties from listening to your messages remotely. The default setting is “111”. Important: R To prevent unauthorized access to this product, we recommend that you regularly change the remote code. 1 2 MMENUN#306 Enter the desired 3-digit remote access code.
Answering System Answering system settings Call screening While a caller is leaving a message, you can listen to the call through the unit’s speaker. To adjust the speaker volume, press MDN or MCN repeatedly. You can answer the call by pressing M N on the handset. Call screening can be set for each unit. The default setting is “On”. 1 2 MMENUN#310 MbN: Select the desired setting.
Useful Information Example: Voicemail service In addition to your unit’s answering system you may also have voicemail service from your phone service provider. Voicemail is an answering service that may be offered by your phone service provider. This service can also record calls when you are unavailable to answer the phone or when your line is busy. Messages are recorded on the phone company system and not on the unit’s answering system.
Useful Information 2 3 AC adaptor cord and telephone line cord (B). 1 AC adaptor cord Follow the pre-recorded instructions. When finished, hang up. Note: R You can also use the MACCESSN soft key, if displayed, to play new voicemail messages. R If the handset still indicates there are new messages even after you have listened to all new messages, turn it off by pressing and holding # until the handset beeps.
Useful Information 4 Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place. 5 Mount the unit on a wall then slide down to secure in place. 1 AC adaptor cord R This product is compliant with the following wall phone plate sizes (2 types). 2 83 mm (3 1/4 inches) 3 102 mm (4 inches) Fit the slots of the unit onto the corresponding wall phone plate tabs for (4) and (5) respectively. 1 4 5 4 2 50 5 For assistance, please visit http://shop.
Useful Information To remove the wall mounting adaptor While pushing down the release levers (A), remove the adaptor (B). A A B Charger Drive the screws (1) (not supplied) into the wall. 2 27.2 mm (1 1/16 inches) 2 1 For assistance, please visit http://shop.panasonic.
Useful Information Error messages Display message Cause/solution Ask phone company for VM access # R You have not stored the voicemail access number. Store the number (page 48). Main unit no power or No link. Reconnect base AC adaptor. R Confirm the base unit’s AC adaptor is connected to the unit and the power outlet correctly. R The handset has lost communication with the base unit. Move closer to the base unit and try again. R Unplug the base unit’s AC adaptor to reset the unit.
Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert them into the handset again. General use Problem Cause/solution The handset does not turn on even after installing charged batteries. R Place the handset on the base unit or charger to turn on the handset. The unit does not work.
Useful Information Battery recharge Problem Cause/solution The handset beeps and/or flashes. R Battery charge is low. Fully charge the batteries (page 11). I fully charged the batteries, but – still flashes, is displayed, or – – the operating time seems to be shorter. R Clean the battery ends ( , ) and the charge contacts with a dry cloth and charge again. R It is time to replace the batteries (page 10).
Useful Information Problem Cause/solution I cannot make long distance calls. R Make sure that you have long distance service. I cannot use voice paging. R You cannot use voice paging if other units are in use. Call block Problem Cause/solution The dedicated key for Telemarketing call block is not displayed. R While on charger, the MTELE.BLK.N key is not available. Lift the handset from the charger.
Useful Information Problem Cause/solution The caller list/incoming phone numbers are not edited automatically. R The Caller ID number auto edit feature is turned off. Turn it on and try again (page 34). R You need to call back the edited number to activate Caller ID number auto edit. I cannot dial the phone number edited in the caller list. R The phone number you dialed might have been edited incorrectly (for example, the long distance “1” or the area code is missing).
Useful Information Voicemail Problem Cause/solution “Voicemail msg. via phone co.” is shown on the handset display. How do I remove this message from the display? R This notification is displayed when your phone service provider’s voicemail service (not the unit’s answering system) has recorded a message for you. Typically you can remove this notification from the display by listening to the message.
Useful Information FCC and other information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------. If requested, this number must be provided to the telephone company. L Registration No.............(found on the bottom of the unit) L Ringer Equivalence No. (REN).......0.
Useful Information manufacturer about the availability of Hearing Aids which provide adequate shielding to RF energy commonly emitted by digital devices. WHEN PROGRAMMING EMERGENCY NUMBERS AND(OR) MAKING TEST CALLS TO EMERGENCY NUMBERS: 1) Remain on the line and briefly explain to the dispatcher the reason for the call. 2) Perform such activities in the off-peak hours, such as early morning or late evenings. This device complies with Part 15 of the FCC Rules.
Useful Information Compliance with TIA-1083 standard: Telephone handsets identified with this logo have reduced noise and interference when used with T-Coil equipped hearing aids and cochlear implants. Compatible with Hearing Aid T-Coil T TIA-1083 60 For assistance, please visit http://shop.panasonic.
Appendix Customer services Shop Accessories! for all your Panasonic gear Go to hp://shop.panasonic.com/support Get everything you need to get the most out of your Panasonic products Accessories & Parts for your Camera, Phone, A/V products, TV, Computers & Networking, Personal Care, Home Appliances, Headphones, Baeries, Backup Chargers & more… Customer Services Directory For Product Informa!on, Opera!ng Assistance, Parts, Owner’s Manuals, Dealer and Service info go to hp://shop.panasonic.
Appendix Limited Warranty (ONLY FOR U.S.A.
Appendix Limited Warranty Limits and Exclusions This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage.
IMPORTANT! If your product is not working properly. . . 1 Reconnect AC adaptor to the base unit. 2 Check if telephone line cord is connected. 3 Use rechargeable Ni-MH batteries. (Alkaline/Manganese/Ni-Cd batteries CANNOT be used.) 4 Read troubleshooting page in the Operating Instructions. Visit our Web site: http://shop.panasonic.com/support L FAQ and troubleshooting hints are available.
