TCD420AL_e.book Page 1 Tuesday, July 1, 2003 11:16 AM Operating Instructions Model No. KX-TCD420AL Preparation Digital Cordless Answering System Contents Cordless Telephone Preparation Before Initial Use ......................... 2 Important Information .................. 3 Setting up .................................... 6 Cordless Telephone Answering System Answering System..................... 36 Remote Operation ..................... 42 Useful Information Before Requesting Help ............
420AL_e_02.fm Page 2 Monday, August 18, 2003 3:45 PM Before Initial Use Thank you for purchasing your new Panasonic digital cordless telephone. Dear purchaser, You have acquired a KX-TCD420AL, which is a product made in regard with the Digital Enhanced Cordless Telecommunications (DECT). DECT technology is characterized by high-security protection against interceptions as well as high-quality digital transmission. This telephone was designed for a wide range of applications.
TCD420AL_e.book Page 3 Tuesday, July 1, 2003 11:16 AM Important Information Instructions to customer You are authorised to install this Permitted Attachment yourself by plugging it into the line socket of any regular telephone. You may connect it in place of your existing telephone or to any spare telephone socket installed in your premises. To disconnect your existing telephone you must first remove its plug from the line socket.
TCD420AL_e.book Page 4 Tuesday, July 1, 2003 11:16 AM Important Information If you are satisfied with the operation of your telephone service after plugging in your Permitted Attachment, your installation is completed. You will be unable to connect this Permitted Attachment if your telephone service consists only of a wall phone or an old style telephone which is not connected by means of a modern plug and socket. In such cases a new socket will need to be installed.
420AL_e_02.fm Page 5 Tuesday, September 9, 2003 4:15 PM Important Information Environment Do not use this unit near liquid—for example, near a bath tub, washbowl, sink, etc. Damp basements should also be avoided. The unit should be kept away from heat sources such as heaters, kitchen stoves, etc. It also should not be placed in rooms where the temperature is less than 5 °C or greater than 40 °C.
TCD420AL_e.book Page 6 Tuesday, July 1, 2003 11:16 AM Setting up Connection Plug in the AC adaptor and the telephone line cord in order 1, 2, 3, 4. Hooks LINE 1 2 4 Fasten the AC adaptor cord to prevent it from being disconnected. 3 The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) • Never install telephone wiring during a lightning storm. • KX-TCD420AL is not designed to be used with rotary (pulse dialling) services.
TCD420AL_e.book Page 7 Tuesday, July 1, 2003 11:16 AM Setting up Battery Charge Fully charged During charging Battery Life Battery life is dependent on use and conditions but in general when using fully charged Ni-MH batteries (700 mAh): Talk time: 10hrs approx. Standby time: 120hrs approx. When using Ni-Cd batteries (250 mAh): Talk time: 4hrs approx. Standby time: 40hrs approx. (Times indicated are for peak performance.) The batteries reach peak performance after several full charge/discharge cycles.
420AL_e_02.fm Page 8 Monday, August 25, 2003 8:25 PM Setting up Symbols Used in This Operating Instructions Symbol Meaning To search the desired item, press UP or DOWN. To select the desired item, press RIGHT. To search and then to select the desired item, press UP or DOWN then RIGHT. To move the cursor to the right or to the left, press RIGHT or LEFT. To go to the next step. " " The words in " " indicate the words in display.
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TCD420AL_e.book Page 10 Tuesday, July 1, 2003 11:16 AM Setting up Wall Mounting This unit can be mounted on a wall. - Insert screws into the wall. The centre of the screw hole should be 8 cm horizontally apart. - Connect the AC adaptor and the telephone line cord. - Arrange the wires as shown, then mount the unit.
420AL_e_03.fm Page 11 Monday, August 25, 2003 8:25 PM Using the Telephone Power On/Off Power on Power off Press for more than 2 seconds.*2 Press for more than 1 second.*1 *1 When button is released, the display changes to the standby mode. *2 The display goes blank. Making a Call Post-dialling 1 Phone Number*1 2 Press TALK. 1 Press TALK. 2 Phone Number *1 If you need correction, press CLEAR. Digit is cleared to the left, then enter numbers.
TCD420AL_e.book Page 12 Tuesday, July 1, 2003 11:16 AM Making Calls Redialling The last 10 numbers dialled are stored in the redial list automatically. Dialling with the Redial List 1 Dialling the Last Number Dialled 2 Press REDIAL.*1 3 Search the desired dialled item. 1 2 Press REDIAL. Press TALK. Press TALK. Editing the Dialled Number in the Redial List 1 2 Press REDIAL.*1 4 5 Move cursor. 3 Search/Select the desired dialled item. AND/ OR C Press CLEAR.
TCD420AL_e.book Page 13 Tuesday, July 1, 2003 11:16 AM Caller ID Caller ID Service Caller ID is a service of your Network provider and will only operate if you have subscribed to this feature. After subscribing to Caller ID, this phone will display the caller information. If your unit is connected to a PBX or a telephone line that does not support this service, you will not be able to use it. Caller ID does not display caller information while using the handset for an intercom call.
TCD420AL_e.book Page 14 Tuesday, July 1, 2003 11:16 AM Caller ID Caller ID Display When receiving a call, the display shows its phone number. For example, a caller whose phone number is 01234567890 has been received. If you store a phone number with a name in the phonebook, the display shows caller’s name when receiving a call. If the caller has requested not to display his/her information, the display shows "PRIVATE".
TCD420AL_e.book Page 15 Tuesday, July 1, 2003 11:16 AM Caller ID Caller ID List Information up to 50 different callers is stored from the most recent call to the oldest call in the caller list. When the 51st call is received, the oldest caller information is cleared. If you receive a call from the same phone number you stored with a name in the phonebook, the display will show the caller’s name. Calling Back 1 2 Press TALK. Cordless Telephone Search the desired received item.
TCD420AL_e.book Page 16 Tuesday, July 1, 2003 11:16 AM Answering Calls Auto Talk If you set Auto Talk to on, you can answer the phone by lifting the handset off the base unit. 1 2 Press MENU. 3 Search/Select "SETTING HS". 4 Search/Select "OTHER OPT". • To exit the operation, press 5 Search/Select "AUTO TALK". Search/Select "ON" or "OFF". any time. Temporary Bell Off When an external call is incoming, you can temporarily turn off the handset ringer.
TCD420AL_e.book Page 17 Tuesday, July 1, 2003 11:16 AM Phonebook You can store up to 20 caller information in the phonebook. If you received a call from the same phone number you stored with a name in the phonebook, the display will show the caller’s name. Storing a Caller Information 1 2 4 Phone Number Enter phone number. (max. 24 digits)*1 Press OK. 6 Name Enter name. (max. 9 characters)*1 Press OK.*2 • To exit the operation, press any time.
TCD420AL_e.book Page 18 Tuesday, July 1, 2003 11:16 AM Phonebook Editing a Caller Information 1 2 Press PHONEBOOK.*1 3 Select "EDIT". Search/Select desired item. The 1st digit of the desired phone number blinks. 4 5 Move cursor. C Press CLEAR.*2 AND/ OR Number 6 Edit the phone number.*3 Press OK. 7 8 Move cursor. C Press CLEAR.*2 AND/ OR Name 9 Edit the name.*4 Press OK. Clearing a Caller Information 1 2 3 Search/Select desired item. Press PHONEBOOK.
TCD420AL_e.book Page 19 Tuesday, July 1, 2003 11:16 AM Phonebook Storing the Phone Number into the Phonebook When Pre-dialling 1 Phone Number*1 2 3 Press OK to store the number. 4 Press OK twice. Name Enter name.*2 5 Press OK. Storing the Number from the Redial/Caller List into the Phonebook Press REDIAL.*1 1 OR Search/Select the desired received number.*1 Search/Select the desired dialled number. 2 3 Search/Select "SAVE TEL NO".*2 Press OK. If you need to store a name, go to Name on page 17.
TCD420AL_e.book Page 20 Tuesday, July 1, 2003 11:16 AM Phonebook Hot Key You can assign the dialling buttons 1 through 9 as hot keys. You can choose 9 phone numbers from the phonebook. Registering a Phone Number as a Hot Key 1 Press PHONEBOOK.*1 2 3 Search/Select desired item. 4 Search/Select "HOT KEY REG". Search/Select desired dialling button number.*2 5 Search/Select "YES". Dialling with Hot Key 1 Press and hold the dialling button registered as a hot key. 2 Press TALK.
TCD420AL_e.book Page 21 Tuesday, July 1, 2003 11:16 AM Handset Settings : Time Alarm Before programming, please follow steps 1 to 3. You must set the clock before setting the time alarm. 1 2 Press MENU. 3 Search/Select "SETTING HS". Search/Select "TIME ALARM". Setting Alarm Time 5 Search/Select "SET TIME". 6 Time Enter time. 4-digit (24 hour clock) Cordless Telephone 4 7 Press OK. Search/Select "OFF", "ONCE" or "REPEAT DAILY". Setting Time Alarm On/Off 4 5 Search/Select "SET ALARM".
420AL_e_03.fm Page 22 Monday, August 25, 2003 8:25 PM Handset Settings : Ringer Option Before programming, please follow steps 1 to 3. 1 Press MENU. 2 3 Search/Select "SETTING HS". Search/Select "RINGER OPT". Setting the Ringer Volume The choices are 6 levels and off. 4 5 Search/Select "RINGER VOL". Search/Select desired ringer volume. • If "RINGER OFF" is selected, is displayed.
TCD420AL_e.book Page 23 Tuesday, July 1, 2003 11:16 AM Handset Settings : Tone Option You can set the following sounds on or off. Key Tone: Key tone will sound when you press any key, and a confirmation tone and an error tone will be heard during operation. Call Waiting Tone: Call waiting tone will sound when an incoming external call is received during an intercom call. Range Warning Alarm: Alarm will sound when you move out of range of a base unit.
420AL_e_03.fm Page 24 Monday, August 25, 2003 8:26 PM Handset Settings Before programming, please follow steps 1 to 3. 1 2 Press MENU. 3 Search/Select "SETTING HS". Search/Select "DISPLAY OPT". Selecting the Talk Mode Display Even if you select "PHONE NO", the other party’s phone number will not appear on your display when you receive calls without subscribing to a Caller ID service. 4 Search/Select "TALK MODE". 5 Search/Select "TALK TIME"(Length of the call) or "PHONE NO"(Phone number).
TCD420AL_e.book Page 25 Tuesday, July 1, 2003 11:16 AM Handset Settings Before programming, please follow steps 1 to 3. 1 2 3 Press MENU. Search/Select "SETTING HS". Search/Select "CALL OPT". Setting the Direct Call Number After a direct call number has been set and on, you can dial the direct call number only by pressing TALK. Incoming calls are accepted. 5 Search/Select "DIRECT NO". Phone Number Enter the direct call number. (max. 24 digits) 6 Cordless Telephone 4 Press OK 3 times.
420AL_e_03.fm Page 26 Thursday, July 10, 2003 7:01 PM Handset Settings Key Lock You can lock the handset dialling buttons. Only incoming calls are accepted while the key lock is on. The key lock is cancelled if the handset is turned off. When the key lock is on, emergency calls cannot be made until key lock is cancelled. Key Lock On Key Lock Off Press OK for more than 2 seconds. • Press OK for more than 2 seconds. is displayed and all dialling buttons are locked.
420AL_e_03.fm Page 27 Monday, August 25, 2003 8:26 PM Base Unit Settings Before programming, please follow steps 1 to 2. 1 2 Press MENU. "INPUT CODE" Search/Select "SETTING BS". 3 5 4 Current 4-digit Base Unit PIN 5 New 4-digit Base Unit PIN 6 New 4-digit Base Unit PIN again to verify Call Restriction You can restrict selected handset(s) from dialling selected phone numbers. You can assign up to 10 call restriction numbers (up to 8 digits).
TCD420AL_e.book Page 28 Tuesday, July 1, 2003 11:16 AM Base Unit Settings Before programming, please follow steps 1 to 2. 1 2 Press MENU. "INPUT CODE" Search/Select "SETTING BS". Cancelling Call Restricted Number 3 Base 4 4-digit Unit PIN 6 Press RIGHT repeatedly until desired call restriction number is displayed. Factory preset 0000 7 8 Press RIGHT. 6 5 Repeat the steps 5 to 7. OR C Press CLEAR. Press OFF.
TCD420AL_e.book Page 29 Tuesday, July 1, 2003 11:16 AM Initial Settings : Reset Handset Settings You can reset all of the handset settings to their initial settings. 1 2 Press MENU. 3 Search/Select "SETTING HS". 4 4-digit Handset PIN Search/Select "RESET HS".
TCD420AL_e.book Page 30 Tuesday, July 1, 2003 11:16 AM Initial Settings Reset Base Unit Settings If the base unit is reset, the Caller ID list will clear. 1 Press MENU. 2 "INPUT CODE" Search/Select "SETTING BS". 3 0 4 4-digit Base Unit PIN 5 Factory preset 0000 • To exit the operation, press Base Unit Initial Settings Function Ringer Mode Number of Rings Recall Time Pause Timing Call Restricted Handsets Call Restriction Numbers 4-Digit Base Unit PIN 30 Press OK. any time.
TCD420AL_e.book Page 31 Tuesday, July 1, 2003 11:16 AM Multi-unit User Operation : Handset Registration to a Base Unit Handset Registration The handset supplied with the base unit is already registered. If an optional handset is purchased, it must be registered. Additional KX-A142AL handsets are available to purchase separately. Up to 6 handsets can be registered to a single base unit. Using additional handsets allows you to have an intercom call while simultaneously conducting a call to an outside line.
420AL_e_03.fm Page 32 Monday, August 25, 2003 8:26 PM Multi-unit User Operation Cancelling a Base Unit You can cancel any base unit that your handset is registered to. 1 2 5 4-digit 4 3 Search/Select "SETTING HS". Press MENU. 6 Handset PIN Factory preset 0000 Search/Select "CANCEL BS". Search/Select "REGISTRATION". 8 7 Search/Select desired base unit number to cancel.*1 Press RIGHT. Search/Select "YES" or "NO". Cancelling a Handset Each handset can cancel itself or another handset.
TCD420AL_e.book Page 33 Tuesday, July 1, 2003 11:16 AM Multi-unit User Operation Before programming, please follow steps 1 to 4. 1 Press MENU. 2 "INPUT CODE" 3 Search/Select "SETTING BS". 1 Base Unit 4 4-digit PIN Factory preset 0000 Ringer Mode Selection; Setting the All Handsets Mode 6 1 All handsets mode. Cordless Telephone 5 Press OK. Setting the Selected Handsets Mode 5 6 Handset Numbers*1 7 2 Selected handsets mode. Press desired handset numbers. Press OK.
TCD420AL_e.book Page 34 Tuesday, July 1, 2003 11:16 AM Multi-unit User Operation : Base Unit Selection When Automatic Base Unit Access is selected, if you move outside of the radio range of the current base unit the handset automatically searches for other registered bases. When a specified base unit is selected, the handset will access that base unit only. Calls (both incoming and outgoing) can be conducted only via the selected base unit, even if the radio cells overlap with neighbouring base units.
TCD420AL_e.book Page 35 Tuesday, July 1, 2003 11:16 AM Intercom Intercom between Handsets You can use your handsets as a 2-way intercom. For example, when Handset 1 calls Handset 2. To hang up, press . 1 ( INT on the display) Press INTERCOM. 2 2 Press desired Handset Number. Press TALK.*1 • Intercom calls can be conducted within the radio cell of the current base unit, but not with units in neighbouring radio areas.
TCD420AL_e.book Page 36 Tuesday, July 1, 2003 11:16 AM Answering System Summary of Answering System Before programming, please follow steps 1 to 2. 1 INT Press INTERCOM. 2 Press 1 To repeat an/a incoming/memo message during playback. (p. 38) Press 2 To skip an/a incoming/memo message during playback. (p. 38) Press 4 To playback new incoming/memo message(s). (p. 38) Press 5 Press 6 Press 7 4 To record a memo message. (p. 38) Press 7 6 To record a greeting message. (p.
TCD420AL_e.book Page 37 Tuesday, July 1, 2003 11:16 AM Answering System Greeting Messages You can choose to use one of two pre-recorded greeting messages, or you can record your own greeting message. All messages (greeting, incoming & memo) are stored indefinitely on a “Flash memory” IC chip - even if a power failure occurs.
TCD420AL_e.book Page 38 Tuesday, July 1, 2003 11:16 AM Answering System Incoming/Memo Messages Incoming messages and memo messages are stored in chronological order. New messages cannot be recorded when “Memory full” is heard. We recommend you erase unnecessary messages after each playback to leave more time for recording new message(s). If new message(s) is/are recorded, icon on the handset display will flash. When the memory is full, it will flash faster.
420AL_e_04.fm Page 39 Thursday, July 10, 2003 7:01 PM Answering System Clearing All Incoming/Memo Messages 1 3 2 INT Press INTERCOM. 4 5 ALL Selecting the Caller’s Recording Time You can select “1 minute”, “unlimited” or “greeting only” for the caller’s recording time. 1 3 Press MENU. 2 "INPUT CODE" Search/Select "SETTING BS". 4 3 5 1 1 minute 2 Unlimited 3 Greeting only*1 6 Press OK. • The factory preset is in shade. *1 " " is displayed. (During conversation) 1 2 Press MENU.
TCD420AL_e.book Page 40 Tuesday, July 1, 2003 11:16 AM Answering System Before programming, please follow steps 1 to 2. 1 2 Press MENU. "INPUT CODE" Search/Select "SETTING BS". Recording Quality It is possible to select either high quality or normal quality recording of incoming messages. Available recording time will vary as follows: Quality Recording Time Normal :Approx. 20 minutes High :Approx. 10 minutes 1 3 4 8 ON 5 ON (High) OR 2 OFF (Normal) 6 Press OK. • The factory preset is in shade.
TCD420AL_e.book Page 41 Tuesday, July 1, 2003 11:16 AM Answering System Before programming, please follow steps 1 to 2. 1 2 Press MENU. "INPUT CODE" Search/Select "SETTING BS". Monitor Function On/Off When your greeting message is being played to the caller and the caller’s message is being recorded, you can listen to it through the handset. 1 3 4 4 5 Off 6 OR 2 On Press OK. • The factory preset is in shade.
TCD420AL_e.book Page 42 Tuesday, July 1, 2003 11:16 AM Remote Operation Remote Operation from a Touch Tone Phone You can operate the answering system from any touch tone phone. Firstly you must store your remote code using the handset near the base unit. The 3-digit remote code prevents unauthorised use of your answering system for listening to recorded messages. Turning ON the Answering System Remotely 1. 2. 3. 4. 5. 6. 7. Call your unit from a touch tone phone and wait for 15 rings.
TCD420AL_e.book Page 43 Tuesday, July 1, 2003 11:16 AM Remote Operation Voice Menu The words in “ ” mean a voice guidance. Press 1 . “All message playback.” “Press 1 to playback all messages. Press 2 for other functions.” 2 . Press 2 . Press 2 . “Press 1 to record your messages. Press 2 for other functions.” Press 2 . “Press 1 to erase all messages. Press 2 for other functions.” Press 2 . “Press 1 to playback new messages. Press 2 for other functions.” “Press 1 to record your greeting.
TCD420AL_e.book Page 44 Tuesday, July 1, 2003 11:16 AM Before Requesting Help If you experience any problems with the normal use of your apparatus, you should unplug it from the telephone outlet and connect a known working telephone in its place. If the known working telephone still has problems, then please contact the customer service department of your Network provider. If it operates correctly, then the problem is likely to be a fault in your apparatus. In this case, contact your supplier for advice.
TCD420AL_e.book Page 45 Tuesday, July 1, 2003 11:16 AM Before Requesting Help Problem Possible cause Solution Handset will not ring. • Ringer switched off. Last number redial does not work. • Number exceeded 24 digits. • Redial manually. No Caller ID number displayed. • Service not supplied. • Caller has withheld info. • Caller ID service must be icon flashes. • Battery low. • Recharge batteries. icon is disappeared. • Wrong battery type • Set the correct battery type. selected.
TCD420AL_e.book Page 46 Tuesday, July 1, 2003 11:16 AM Before Requesting Help Answering System Problem Possible cause Solution The answering system is on, • The recording time is set to • Select “1 minute” or but incoming messages are “greeting only”. “unlimited” (see “Answering not recorded. System”). • Erase some or all of the • Memory is full. messages. You cannot operate the answering system from a touch tone phone. You cannot operate the answering system with the handset.
420AL_e_04.fm Page 47 Thursday, July 10, 2003 7:02 PM Technical Information Specifications: Standard: Number of channels: Frequency range: Duplex procedure: Channel spacing: Bit rate: Modulation: RF Transmission Power: Voice coding: Power source: Power consumption, base unit: Operating conditions: Dimensions, Base Unit: Dimensions, Handset: DECT=(Digital Enhanced Cordless Telecommunications) GAP=(Generic Access Profile) 120 Duplex Channels 1.88 GHz to 1.
TCD420AL_e.book Page 48 Tuesday, July 1, 2003 11:16 AM Index AC Adaptor .......................................... 2, 6 Accessories.............................................. 2 Answering Calls ..................................... 16 Answering System Answering System On/Off................. 39 Greeting Messages........................... 37 Incoming/Memo Messages ............... 38 Recording Your Telephone Conversation..................................... 39 Auto Talk ...................................
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420AL_e_05.fm Page 52 Friday, September 5, 2003 7:26 PM For your future reference Serial No. (found on the bottom of the unit) Date of purchase Name and address of dealer Attach or keep original receipt to assist with any repair under warranty. N52 Technical specifications are subject to change. Panasonic Australia Pty. Limited Austlink Corporate Park 1 Garigal Road Belrose NSW 2085 Australia Panasonic Communications Co., Ltd.