User Manual , Advanced

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12. Others
Some OS versions, including Windows 8, use two types of accounts: a local account and a
Microsoft account.
Be sure to use the user name and password for the local account.
The default workgroup name is set to “WORKGROUP”. If you changed the workgroup name,
the PC will not be recognized.
In [Change Workgroup Name] in [PC Connection] of the [Wi-Fi Setup] menu, change the
workgroup name to that of the PC you are connecting to. (P296)
Please confirm login name and password are correctly typed.
When the system time of Mac computer or Windows PC connected to a camera differs severely
from that of the camera, the camera cannot be connected to the computer or PC in some OSs.
> Please confirm [Clock Set] and [World Time] of the camera matches with time, date and
time zone in Windows PC or Mac computer. When both settings do not match severely,
please match them.
Confirm that the login information (login ID/user name/email address/password) is correct.
Is the size of the image too large?
> Reduce the image size at [Size] (P275), and then send.
> Transmit after dividing the motion picture with [Video Divide] (P250).
It may take longer time to transmit when distance to the wireless access point is far.
> Transmit closer to the wireless access point.
File format of the motion picture that can be sent differs depending on the destination. (P273)
Execute the [Reset Wi-Fi Settings] in the [Setup] menu. (P235)
However, all the information you have set on the [Wi-Fi Setup] menu will be reset. (excluding
[LUMIX CLUB])
When I try to set up a Wi-Fi connection with a Windows 8 PC, my user name and
password are not recognized, so I cannot connect to the PC.
The PC is not recognized when I use a Wi-Fi connection. The camera cannot be
connected to PC via Wi-Fi connection.
Images cannot be transmitted to the web service.
It takes time to transmit an image to the web service.
Transmission of the image fails midway. Some images cannot be transmitted.
I have forgotten the password for the Wi-Fi.