Operating Instructions

Others
Q&A Troubleshooting
VQT4T12
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Playback (continued)
Blacken red areas of recorded pictures.
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When digital red-eye correction ( , ) is operating, if a subject is recorded that has skin-
coloured areas with red areas inside, the digital red-eye correction function may blacken the red
areas.
→ We recommend setting the flash to
, or , or [Red-Eye Removal] to [OFF] before recording.
Sounds of camera operations such as zoom will be recorded in motion pictures.
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Camera operation sounds may be recorded as camera automatically adjusts lens aperture during
motion picture recording; this is not a fault.
Motion pictures taken by this camera cannot be played in other cameras.
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Even if a device is compatible with AVCHD and MP4, the motion pictures that were recorded on this
unit may have bad picture quality or sound quality upon playback, or may be unable to be played
back. Also, there might be a case that a recording information does not display correctly.
About the Wi-Fi function
It cannot connect to the wireless LAN. Radio waves get disconnected.
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Use within the communication range of the wireless LAN network.
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Connection types and security setting methods are different depending on the wireless access point.
→ Refer to the operating instructions of the wireless access point.
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When the radio waves are interrupted, the condition may improve by moving the location or
changing the angle of the wireless access point.
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It may not automatically connect when the network SSID of the wireless access point is set not to
broadcast.
→ Set the network SSID of the wireless access point to broadcast.
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Is any device, such as microwave oven, cordless phone, etc., that uses 2.4 GHz frequency operated
nearby?
→ Radio waves may get interrupted when used simultaneously. Use them sufficiently away from the
device.
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Is the 5 GHz/2.4 GHz switchable wireless access point connected to other equipment using the
5 GHz band?
→ The use of a wireless access point that can use 5 GHz/2.4 GHz simultaneously is recommended.
It cannot be used simultaneously with this camera if it is not compatible.
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When the battery indicator is flashing red, the connection with other equipment may not start or the
connection may be disrupted. (A message such as [Communication error] is displayed.)
Wireless access point is not displayed. Or it cannot be connected.
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Check if the wireless access point to connect is in operating state.
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The camera may not display or connect to a wireless access point depending on the radio wave
condition.
→ Perform the connection closer to the wireless access point.
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It may not display even if the radio waves exist depending on the setting of the wireless access
point.
→ Check the settings of the wireless access point.
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The wireless access point may not be found depending on the radio wave condition.
→ Perform the [Manual Connection]. (→206)
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Is the network SSID of the wireless access point set not to broadcast?
→ It may not be detected when it is set not to broadcast. Enter and set the network SSID. (→207)
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Try the following:
→ Move this unit closer to the wireless access point
→ Remove the obstacles between this unit and the wireless access point
→ Change the direction of this unit