Operating Instructions

128
Convenient information Troubleshooting (Q&A)
Troubleshooting (Q&A)
Q (Question) A (Answer)
Even when your digital camera and
PC are connected using the USB
connection cable, the PC does not
recognize the digital camera.
Is any memory card inserted into the digital camera?
Depending on the digital camera, it becomes necessary to set the digital camera to
be connected with the PC. For details, refer to the operating instructions for the
digital camera.
Pictures cannot be displayed in the
Focus Mode or the Full Screen
Mode although they can be
displayed in thumbnails in the List
Mode.
Even if the pictures with thumbnail picture as Exif data exceed the applicable
maximum file size, they can be displayed in thumbnails only in the List Mode.
No folder in any network computer
can be opened in the [Explorer] of
the folder view.
Assign a network drive to the folder you want to open to make it possible to access
it by a drive letter (F drive, Z drive, etc.).
There are two files with the same
name.
Two files associated with each other (associated files) have the same name except
for the extension. (136)
If the association with the files is not established, it cannot be reproduced by the
digital camera in some cases.
Even after a motion picture is
deleted, a still picture identical to
the motion picture remains.
When you record MOV motion pictures with a digital camera, both motion pictures
(MOV file) and still pictures (JPEG file) are recorded.
Even when these associated files exist, only selected pictures can be deleted by
PHOTOfunSTUDIO.
(If you want to delete both files, then please delete each one individually.)
Pictures in the memory card cannot
be deleted.
You cannot delete pictures if the write-protect switch on the memory card is set to
[LOCK].