Operating Instructions

134
Convenient information Troubleshooting (Q&A)
Cannot record to brand new
DVD-RAM.
Commercially available DVD-RAM is formatted as UDF 2.0 format, so to record
with AVCHD standard, it needs to be formatted to UDF 2.5 using this software.
Cannot add to the DVD-RAM. The data cannot be recorded if the disc is set to protect. Remove the protect setting
with the device that was used to set the protect. Or, it is possible to add if it is
recorded with the AVCHD standard without removing the protect, if the auto protect
setting is enabled.
Cannot stop the recording. For the DVD-R/RW, the recording can be stopped by clicking the [Cancel] while
converting the data, but it cannot be stopped while recording the data.
Disc error message is displayed. The data cannot be recorded when the type of disc or formatting is not compatible
with the recording format.
It cannot access the drive with
other software such as Explorer.
The drive in use by this software cannot be accessed by other software. Close this
software before accessing with other software.
The media created cannot be
viewed by the Explorer.
The media recorded with AVCHD standard is recorded with UDF 2.5 format file
system, so it cannot be viewed by the PC without the driver for the UDF 2.5
installed.
Formatting of the DVD-RAM/RW
that was recorded with this
software is not possible.
The DVD-RAM/RW that was recorded with auto protect enabled is set as protected,
so it may not be able to format with other DVD recording software or Explorer.
In this case, the protect setting is cleared by formatting the disc with this software,
making it possible to format with other software. ([Complete erasure] takes a long
time, so it is recommended to use [Simple erasure])
Q (Question) A (Answer)