Operation Manual

Troubleshooting
VQT4G51
106
Troubleshooting guide
The remote control does not work.
• The remote control and main unit are using
different codes. Change the code on the remote
control.
• Software (firmware) is updating when “UPD
/” is displaying on the unit’s display. Wait until
the update is completed. (> 102)
• The HOLD function is activated. (> 104)
“0:00” is flashing on the unit’s display.
• Set the clock. (> 86, 100)
The clock does not display on the unit when
switched to standby.
• The clock does not display when “Unit’s Display”
is set to “Automatic”. (> 95)
Screen size is wrong.
• Check the “TV Aspect” or “Aspect for 4:3 Video”.
(> 96)
• Adjust the aspect ratio setting on TV.
• If you connect to 4:3 TV, set “HDMI Video
Format” to “576p/480p”. (> 86, 96)
• Check “Aspect for Recording” before recording
or file conversion. (> 86, 92)
The black screen appears on the TV.
• This phenomenon may occur, depending on the
TV setting, when “Power Save in Standby” is set
to “Off”. Depending on the TV, this phenomenon
may be prevented by reconnecting to a different
HDMI input terminal.
Picture does not appear with the HD quality
although HD setting was made.
• The pictures are output with 576p/480p
depending on the title.
The screen changes automatically.
• If “Screen Saver” is set to “On”, the screen saver
function will be activated when there is no
operation for 5 minutes or more. (> 95)
There is a lot of image lag when playing video.
• Set “HD optimizer” in the Picture menu to “Off”.
(> 85)
• Set “Audio Delay”. (> 86, 95)
Unit's display
Press and hold [OK] and
the indicated number
button at the same time
for more than 5 seconds.
(> 100)
Startup is slow.
• Startup takes time in the following situations:
- A disc is inserted.
- The clock is not set.
- Immediately after a power failure or the AC
mains lead is connected.
- When a BD-J application is executing.
- When the “Power Save in Standby” is
activated. (> 99)
Displays
TV screen and video
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