Operation Manual

Troubleshooting
VQT4G51
109
Cannot play back.
• The disc is dirty. (> 10)
• The disc is scratched or marked.
• [BD-R] [BD-RE]
Set “Play Video ( AVCHD ) on BD-RE / BD-R” to
“On” and the playback may be possible (> 86,
91).
• The disc may not be able to play back if it was
not finalized or a Top Menu was not created on
the equipment used for recording.
• When the icon is turned grey on the
DIRECT NAVIGATOR screen, the playable
period has ended and the title is copy protected
(Copying is prohibited). (> 15, 39)
• Depending on the encrypted service, it may not
be possible to play back certain titles if they
have been recorded without being decrypted.
Audio and video momentarily pause.
• DVD-R DL and +R DL discs have two writable
layers on one side. Video and audio may
momentarily cut out when the unit is switching
layers.
BD-Video or DVD-Video is not played.
• Ensure the disc is for the correct BD-Video
region code or DVD-Video region number, and
is not defective.
Image for the Quick View is not smooth.
• Image may not be played back smoothly in case
of DR, HG, HX, HE, HL, HM mode titles,
AVCHD format titles or BD-Video.
Cannot play the disc on other players.
• [BD-RE] [BD-R] When these discs cannot be
played back on other Blu-ray Disc players, etc.
(e.g., title recorded with HE-AAC audio format),
convert the recording mode to play them back.
(> 51, File Conversion)
• [DVD-R] [DVD-RW] [+R] [+RW] The disc must be
finalised or have a Top Menu created (> 79).
• [DVD-R] The disc created in AVCHD format can
only be played back on AVCHD compatible
equipment.
The available recording time does not
increase even after deleting titles on the disc.
• [BD-R] [DVD-R] [+R] Available space on the disc
does not increase even after deleting titles.
• [DVD-RW] [+RW] Available space on the disc
increases when you delete the last title.
Cannot edit.
• You may not be able to edit on the HDD if there
is no available space. Delete any unwanted
titles to create empty space. (> 48)
Cannot create a playlist.
• Creation or editing of playlists cannot be done
on this unit.
Play
You have forgotten your rating PIN.
• The rating level returns to the factory preset.
1 While the unit is on, press and hold [OK], the
yellow button and the blue button at the
same time for more than 5 seconds.
• “00 RET” is displayed on the unit’s display.
2 Repeatedly press [1] (right) until “03 VL” is
displayed on the unit’s display.
3Press [OK].
• “INIT” is displayed on the unit’s display.
Edit
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