User Guide

93
Troubleshooting guide (continued)
Play
Remote control
Play fails to start even when
[1, PLAY] is pressed.
Play starts but then stops
immediately.
“U11”, “NO DISC”, or “Cannot
Play” appears on the unit’s
display.
≥Insert the disc correctly with the label facing up. (page 15)
≥This unit cannot play discs other than DVD-RAM, DVD-R, DVD-Video, Video CD, and CD. (page
6)
≥The disc is dirty. Clean it. (page 87)
≥The disc may be badly scratched. (page 87)
≥You inserted a blank DVD-RAM or DVD-R.
No response when buttons
pressed.
≥Some operations may be prohibited by the disc.
≥If the unit is not operating at all, press [Á, TIMER REC] to switch the unit to standby, then press
[Á, TIMER REC] again to turn the unit on. The unit may not be operating correctly due to
lightning, static electricity, or some other external factor.
≥The Child Lock function is activated. (page 68)
A title or chapter doesn’t play
when it is selected.
≥Some titles and chapters on DVD-Video are not played when you have changed the ratings
level. (page 76)
Picture distorted during search. ≥Some distortion is normal.
There is ghosting. ≥Change the settings for “3D-NR”, “Block NR”, and “Mosquito NR” to “0”, or turn “MPEG-DNR—
off” with the on-screen menu icons. (page 64)
Alternative soundtrack and
subtitles cannot be selected.
≥The languages are not recorded on the disc.
≥You may have to use the disc’s menus to select languages.
Soundtrack/subtitle language not
the one selected with the SET UP
menus.
≥The language is not recorded on the disc. (page 73)
No subtitles. ≥Subtitles are not recorded on the disc.
≥Turn the subtitles on. (page 63)
Angle cannot be changed.
≥This function depends on software availability. Angles can only be changed during scenes where
different angles are recorded (“” appears on the display).
You have forgotten your ratings
password.
≥Restore the ratings setting to the factory settings.
While the disc tray is open, press and hold [:] and [9] at the same time for 5 or more
seconds.
The remote control doesn’t work. ≥The unit is on standby to make a timer recording (“Á” on the unit’s display is on). (page 30)
≥[DVD, TV] is not switched to “DVD”.
Switch to “DVD” when operating this unit. (page 4)
≥The remote control code is wrong.
Change to the correct code. (page 78)
≥The batteries are depleted. Replace them with new ones. (page 4)
≥Point the remote control at the remote control sensor on the main unit. (page 4)
≥Remove obstacles from between the remote control and main unit.
Cannot operate the television.
≥The remote control code is wrong.
Change to the correct code. Some televisions cannot be operated even if you change the code.
(page 5)
≥[DVD/TV] is not switched to “TV”.
Switch to “TV” when operating the television. (page 4)
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