Operating instructions

84
VQT2J51
Troubleshooting Guide
Cannot operate the TV with unit’s remote control.
¾ Change the manufacturer code on the remote control.
(> 74)
¾ It may be necessary to set the code on the remote control
again after changing the batteries. (> 82)
Cannot operate the DVD.
¾ Press [DRIVE SELECT] to select the DVD drive when
operating DVDs or CDs. (> 20)
Cannot operate the VHS.
¾ Press [DRIVE SELECT] to select the VHS drive when
operating video cassettes. (> 20)
The remote control doesn’t work.
¾ The remote control code is wrong. Change to the correct
code. (> 82)
¾ The batteries are depleted. Replace them with new ones.
(> 6)
¾ Point the remote control at the remote control sensor on the
main unit. (> 6)
¾ Remove obstacles between the remote control and the
main unit.
¾ Remove dust from the transmission window and the unit’s
sensor.
¾ Coloured glass may obstruct the signal reception/
transmission.
¾ Don’t place the signal sensor in direct sunlight or in areas
that may be subject to sun exposure.
¾ It may be necessary to set the manufacturer code again
after changing the batteries. (> 74)
¾ If the “X HOLD” is displayed on the unit’s front display, the
Child Lock function is activated. (> 74)
¾ If the “EXT-L” is displayed on the unit’s front display, Linked
timer recordings with external equipment is in recording
standby. (> 31)
The unit is on but cannot be operated.
¾ Recording drive or playback drive has not been selected
properly. (> 20, 22)
¾ Some operations may be prohibited by the disc.
¾ The unit is warm (“U59” appears on the unit’s display). Wait
until “U59” disappears. (> 81)
¾ One of the unit’s safety devices may have been activated.
Reset the unit as follows:
Press [Í/I] on the main unit to switch to standby mode.
If the unit doesn’t switch to standby mode, reset the unit
(> 82, To restore the unit if it freezes).
¾ The unit cannot be operated while performing an update.
“SW-DL” appears on the unit’s display while it is updating.
Please wait until the “SW-DL” disappears. (> 73)
“U88” is displayed and the disc cannot be ejected.
¾ The unit is carrying out the recovery process. The disc may
be defective. Do the following to eject the disc. Try another
disc.
1 Press [Í/I] on the main unit to switch to standby mode.
If the unit doesn’t switch to standby mode, reset the
unit (> 82, To restore the unit if it freezes).
2 While the unit is turned off, press and hold [∫] and
[CH W] on the main unit at the same time for about
5 seconds. (Ejection may take extra time depending on
discs.)
Cannot eject a disc.
¾ The unit is recording.
¾ The unit may have a problem. Eject the disc as in 2 left.
¾ Linked timer recordings with external equipment is in
recording standby (“EXT-L” on the unit’s display blinks
when [Í] is pressed.) Press [EXT LINK] to cancel the
recording standby.
If the Child Lock function is activated, above operation does
not work. Cancel the Child Lock function. (> 31, 74)
Startup is slow.
¾ Startup takes time in the following situations:
– A disc other than a DVD-RAM is inserted.
– The clock is not set.
– Immediately after a power failure or the AC mains lead is
connected.
– When the unit is connected with an HDMI cable.
¾ Deactivate “Power Save in Standby” in the Setup menu.
(> 72)
The GUIDE Plus+ system does not receive any data.
¾ Check whether the clock is properly set. (> 14)
¾ If signal quality is bad (ghost images or limited reception),
the GUIDE Plus+ system may not be able to receive any
data.
¾ Perform “DVB Auto Setup by Signal Quality” in the Setup
menu. (> 67)
“No Data” is displayed for some or all stations.
¾ Some stations are not supported by the GUIDE Plus+
system.
¾ Programme the timer recording manually. (> 33)
¾ Perform “DVB Auto Setup by Signal Quality” in the Setup
menu. (> 67)
The GUIDE Plus+ information is not displayed
properly.
¾ There was a programme change or GUIDE Plus+
information from a broadcast station was possibly not
correctly transmitted.
Check the current programme, e.g. on the Web site for the
GUIDE Plus+ system provider or station provider.
The GUIDE Plus+ data is not updated.
¾ The unit must be in standby mode in order to update the
data. If the unit is in EXT LINK mode (“EXT-L” lights up in
the unit’s display), then the data update may also not work.
¾ Make sure that the time is set correctly. (> 14)
¾ Check whether “Off” is set under “TV Guide Download in
Standby” and change the setting in “System Update” in the
Setup menu. (> 73)
General Issues: Operation
General Issues: GUIDE Plus+
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