Operating Instructions

Troubleshooting
VQT4W80
92
Troubleshooting guide
No sound.
Distorted sound.
• Check the connections. (> 14)
• Check the settings of the connected TV, etc.
• Press [AUDIO] to select the audio. (> 26, 43)
• To output audio from a device connected with an
HDMI cable, set “HDMI Audio Output” to “On”.
(> 73, 81)
Cannot change audio channel.
• You cannot change the audio channel if “Digital
Audio Output” is set to “Bitstream” (> 79)
Cannot record.
Cannot copy.
• Some broadcasts are copyright protected.
A part or whole of a recorded title has been
lost.
• If there is a power failure or the AC mains lead is
disconnected from the household mains socket
while recording or editing, the title may be lost or
the HDD may become unusable. We cannot
offer any guarantee regarding lost programmes.
Encrypted titles cannot be decrypted.
• Depending on the encrypted service, it may not
be possible to decrypt certain content.
Sound
Recording, timer recording and
copying
Timer recording does not work properly.
• Failed timer recordings are displayed in grey
with on the Timer Recording screen. (> 36)
When you programme a timer recording, check
the screen icons. If “!” is displayed, this timer
programme may not be recorded because:
- there is not enough space left.
- the number of possible titles has reached its
maximum.
- programmes are deactivated, etc.
• If your CAM requires a PIN for timer recording,
you need to enter PIN in advance. (> 77, PIN
Entry for Decrypt Recording)
Auto Renewal Recording does not work
properly.
• The programme will not be overwritten in the
following cases:
- the programme is protected
- any programme is being played back or copied
- a screen such as DIRECT NAVIGATOR is
displayed
Instead, the programme will be saved as a
separate programme and that will be
overwritten.
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