Facsimile DX-2000 User’s Guide Facsimile DX-2000 English Matsushita Graphic Communication Systems, Inc.
IMPORTANT INFORMATION When requesting information, supplies or service, always refer to the model and serial number of your machine. The model and serial number plate (Main Name Plate) is located on the machine as shown below. For your convenience, space is provided below to record information you may need in the future for reference or troubleshooting. Model No.
Table of Contents 1 GETTING TO KNOW YOUR MACHINE Safety Information ............................................................................................... 7 Introduction.......................................................................................................... 9 Function Key...................................................................................................... 10 External View ...........................................................................................
Setting the Internet Parameters ........................................................................41 Setting the parameters for the LAN Interface Setting the Internet Relay Station 41 45 Programming or Retrieving Parameters via Email .........................................
Sending Documents via Telephone Line ........................................................ 91 Memory Transmission .............................................................................................. 91 Manual Number Dialing 93 One-Touch Dialing 94 Abbreviated Dialing 95 Directory Search Dialing 96 Multi-Station Transmission (Broadcasting) ............................................................ 97 Direct Transmission ..........................................................................
Subject Line Entry............................................................................................129 General Description ................................................................................................ 129 Sending Email with Subject Line Entry 129 Inbound Routing ..............................................................................................
PRINT OUT JOURNALS AND LISTS Journals and Lists........................................................................................... 171 Transaction Journal Communication Journal (COMM. JOURNAL) One-Touch/Abbreviated and Directory Search List Program List FAX Parameter List 8 171 174 176 179 180 PROBLEM SOLVING Troubleshooting ..............................................................................................
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GETTING TO KNOW YOUR MACHINE Safety Information ! WARNING 1 denotes a potential hazard that could result in serious injury or death. • TO PREVENT FIRE OR SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR ANY TYPE OF MOISTURE. • TO MINIMIZE THE POSSIBILITY OF SHOCK OR DAMAGE TO THE MACHINE, IT MUST BE PROPERLY GROUNDED. • THIS PRODUCT COMPLIES WITH FDA RADIATION PERFORMANCE STANDARDS, 21 CFR SUB-CHAPTER J.
Safety Information ! CAUTION denotes hazards that could result in minor injury or damage to the machine. Do not install the machine near heating or an air conditioning unit. Avoid exposure to direct sunlight. Install the machine on a flat surface, leave at least 4 inches (10 cm) of space between the machine and other objects. Do not block the ventilation openings. Do not place heavy objects or spill liquids on the machine.
Introduction 1 Thank you very much for purchasing the Panafax DX-2000. The DX-2000 is one of the most advanced models in the Panafax family of Super G3 compatible, desktop facsimile machines. Some of its many features are 1. Plain Paper Printing 2. Quick Scanning Plain paper printing means you can easily write on received documents with a pen or pencil. Documents do not curl, making filing easier. In addition, plain paper does not fade, making it ideal for long term storage of important documents.
Function Key Any function can be started by first pressing FUNCTION and then enter the function number, or by pressing or scroll key repeatedly until the desired function appears on the display.
External View 1 ADF Door Handset (Available as an option, see page 203) Control Panel Document Guides Document Sub Tray Printer Cover Document Return Tray Recording Paper Tray 500 sheets Recording Paper Cassette (Standard) 500 sheets Recording Paper Cassette (Available as an option, see page 203) 250 sheets Recording Paper Cassette (Available as an option, see page 203) 11
Control Panel LCD Display Indicates date and time, or the current operation. ON LINE TONER ALARM Blinks when the machine is transmitting a document or receiving. Blinks when the remaining toner is getting low and lights when the toner is running out. (See page 28) Lights when trouble occurs. (See page 183) ON LINE One-Touch Keys (01-32) Used for One-Touch Dialing. (See page 94 and 99) Program Keys (P1-P8) Used to record long dialing procedures or Group Dialing Number keys.
Control Panel 1 Used to set Normal, Lighter, or Darker. (See page 79) CONTRAST + VOLUME RESOLUTION Used to set Standard, Fine and 400 dpi. (See page 79) HALFTONE Provides OFF, QUALITY or FAST settings for halftone documents. (See page 80) Used to select either memory or direct communication. (See page 91 to 101) MEMORY - INTERNET DIRECTORY SEARCH Used to enter a pause when recording or dialing a telephone number, or to redial the last dialed number.
Pre Installation Information Before setting up the DX-2000 on your network, please read this entire section to be familiar with its functions. The DX-2000 is able to perform the following when connected to a 10Base-T Ethernet LAN (local area network): • Send paper-based information as an Internet Email. • Receive and print an Internet Email automatically. • Forward received G3 fax message or Email automatically to the preprogrammed Email address or regular G3 fax machine (see "Fax Forward" on pages 138).
Pre Installation Information 1 Setup as SMTP mail server To install the DX-2000 as SMTP mail server, the following network parameters need to be programmed on your network and on the DX-2000.
Pre Installation Information Setup as POP3 Client To install the DX-2000 as POP3 Client, the following network parameters need to be programmed on your network.
Pre Installation Information For the total system to work properly via LAN, certain information and additional parameters must be set. Please contact your network administrator for the required information and connection to the LAN. Important: Make a copy of this page and ask the Network Administrator to complete the required information. After its returned, transfer the information to the back side of the front cover for future reference and troubleshooting. User Information Company Name Address Dept.
Pre Installation Information Explanation of contents MAC Address : MAC Address from the 2nd page of the Fax Parameter List printout (press [FUNCTION][6][4][SET]). (1) IP Address : The Internet Protocol (IP) address assigned to your machine. (2) Subnet Mask : The Subnet Mask number. (3) SMTP Server Name or SMTP Server IP Address : The SMTP Server Name (up to 60 characters). The SMTP Server IP Address. (4) Default Router IP Address : The Default Router’s IP Address.
Internet Communication Features 1 Internet Fax Transmission The DX-2000 allows you to transmit documents over the Internet to another Internet Fax or a PC. The document is first scanned and converted into a TIFF-F formatted image file, and then transmitted to the remote location as an attachment file to an email using MIME encoding. The email system at the receiving end must support MIME. Otherwise, the attachment file will be detached and lost.
Internet Communication Features Inbound Routing Using the Inbound Routing feature, the DX-2000 can route documents received from a G3 fax machine to email address(s) or to Internet Fax machine(s) connected to a LAN as an email, as well as to other G3 fax machine(s) over the telephone line. When an incoming Internet Fax, email or a regular fax document is received, the DX-2000, checks for the following: 1. First, the DX-2000 checks whether a sub-address is included.
Internet Communication Features 1 Fax Forward The DX-2000 is capable of transferring all received Internet email or regular G3 fax documents to a preprogrammed G3 fax or a PC destination. LAN Internet Fax DX-2000 Transfer to a G3 Fax or G3 Fax Email Transfer to a PC PC G3 Fax Network Scanner The DX-2000 can be utilized as a network scanner by simply transmitting an image to a PC as TIFF-F attachment to an email. This feature was enhanced with an addition of a new Fax Parameter No.
Internet Communication Features Network Printer The DX-2000 can be utilized as a network printer by simply sending the documents created on your PC using various software applications to the DX-2000 via TCP/IP protocol. There a two parts to setting up the DX-2000 as a network printer. Part 1 requires you to download the software (printer driver and LPR) from the web site listed below. The second part requires you to install and configure the software on your PC to work with the DX-2000.
Internet Communication Features 1 Relayed Transmission The DX-2000 allows you to transmit an email received from an Internet Fax or PC connected to the LAN to multiple fax machines via a telephone line. You can attach files with the TIFF-F format to this email.
Important Information The DX-2000 uses the same communication protocols as email: the Simple Mail Transfer Protocol (SMTP). The differences from a standard G3 fax communication using the Public Telephone Network (PSTN) are as follows. Differences between Internet Fax and Regular Fax A regular Fax machine goes off-hook, dials, and the phone network completes a circuit over phone lines to the receiving fax. You pay for the circuit. The two faxes negotiate a connection, synchronize and exchange image data.
Important Information 1 Sending Document Size via LAN When transmitting via LAN, the transmitter is incapable of identifying the receiver’s recording paper size capability, and thus it will not reduce the document size. Therefore, when transmitting via LAN, it is recommended that you use only A4/Letter size documents. If a B4 size document is transmitted and the receiver is only able to print A4 size, the communication will fail when the Fax Parameter No. 141 (LAN XMT REDUCTION) is set to "1:Invalid".
INSTALLING YOUR MACHINE Main Unit and Accessories Unpack the carton and check that you have all the illustrated accessories.
Installing the Accessories Installing the Lithium Battery 2 (This battery is used to backup the clock during power failures, see page 196.) (1) Open the ADF Door. (2) Install the Battery Holder, slide it to the Left until it latches and close the ADF Door. ADF Door Final Installed View Handset Cradle [Available as an Option] Hook the projections into the square holes on the machine. Connect the cable into the HANDSET jack on the machine.
Installing the Toner Cartridge 1 Unpack the Toner Cartridge and rock it back and forth as shown for 5 or 6 times to even the toner inside. Toner Cartridge 2 Remove the protective seal. 3 Push the Release Button to open the Printer Note: Pull on the seal slowly and straight out. Cover.
Installing the Toner Cartridge 4 Align the arrow and the projection on both 2 sides as shown and insert the Toner Cartridge into the machine. 5 Close the Printer Cover firmly. Printer Cover 6 If you are replacing the Toner Cartridge, it is recommended to clean the Printer Roller to maintain good printing quality. To clean the Printer Roller, follow the procedure on page 193.
Loading the Recording Paper Paper Specifications In general, most bond papers will produce excellent results. Most photocopy papers will also work very well. There are many "name" and "generic" brands of paper available. We recommend that you test various papers until you obtain the results you are looking for. For detailed recommended paper specifications, see page 202. How to Load the Recording Paper 1 Slide out the Paper Cassette from the machine.
Loading the Recording Paper 4 2 (1) Release the hook and remove the Paper 1 2 Size Selector. (2) Rotate the Paper Size Selector until the 3 appropriate setting marked on the Selector is facing upward and the wording is upright. (3) Reinstall the Paper Size Selector. 5 (1) Push the Pressure Plate until it is locked Clip down. (2) Load the paper into the Paper Cassette. Clip 1 3 Clip Caution: Make sure that the paper is set under the clips of the Paper Cassette.
Connecting the Telephone Line Cables and Power Cord Ethernet-Token-Ring Bridge (Optional Order No. UE-204006) 10Base-T Ethernet Hub Ethernet LAN (10Base-T) Cable (Not included) Power Cord Plug one end of the power cord into an ordinary 3 prong AC outlet and the other end into the receptacle on the rear of the machine. Warning : This apparatus must be properly grounded through an ordinary 3 prong AC outlet. Do not break off the earth (ground) prong to fit a 2 prong outlet.
Connecting the Telephone Line Cables and Power Cord 2 Power Switch After connecting all cables and Power Cord, turn the power switch ON. Note: Attach the cables to the Hook to prevent recording paper jam. External Telephone (Optional) You can connect an additional standard single line telephone to the machine. To connect the telephone, remove the protective tab on the TEL jack.
Setting the Dialing Method (Tone or Pulse) Your machine can operate with either of two dialing methods (Tone or Pulse), depending on the type of telephone line you are connected to. If you need to change the dialing method to Tone or Pulse, follow the procedure below. 1 2 4 3 0 4 1 SET MODE (1-6) ENTER NO. OR ∨ ∧ 7 FUNCTION FAX PARAMETER(1-164) NO.=❚ SET 6 0 SET 06 DIALING METHOD 2:TONE 06 DIALING METHOD 1:PULSE for “Pulse”. or or 2 for “Tone”.
Adjusting the Volume You can adjust the monitor and ringer volume on your machine. The built-in speaker enables you to hear the dial tone, dialing signals, and busy tone. The ringer sounds when your machine receives a call. (see Note 1) Setting the Monitor Volume 1 * MONITOR * ❚ MONITOR You will hear the dial tone through the speaker. 2 + MONITOR VOLUME LOW [❚❚❚❚❚❚❚❚] HIGH VOLUME repeatedly to raise the volume. - or + VOLUME repeatedly to lower the volume.
User Parameters Your facsimile machine has several basic settings (User Parameters) to help you keep records of the documents you send or receive. For example, the built-in clock keeps the current date and time, and your LOGO and ID Number help to identify you when you send or receive documents. Setting the Date and Time At standby the display will show the date and time. Once the standby display is set, it will automatically be updated. 1 2 3 4 FUNCTION SET MODE (1-6) ENTER NO.
User Parameters Setting Your Time Zone The Time Zone is required as part of the E-mail header information when sending Internet faxes. To set up your Time Zone in the machine, please follow the steps below: 1 FUNCTION 2 7 1:USER PARAMETERS? PRESS SET TO SELECT 1 3 4 SET MODE (1-6) ENTER NO. OR ∨ ∧ SET repeatedly until display shows TIME ZONE USE < OR > TO SCROLL TIME ZONE GMT-5 Eastern US&CN or - repeatedly until display shows your Time Zone.
User Parameters Setting Your LOGO When you send a document, your LOGO appears on the top of the copy printed out at the other station. The LOGO helps to identify you to someone who receives your document. 1 2 3 4 SET MODE (1-6) ENTER NO. OR ∨ ∧ 7 FUNCTION 1:USER PARAMETERS? PRESS SET TO SELECT 1 LOGO ❚ SET repeatedly until display shows; Enter your LOGO (max. 25 characters and digits) by using the Character keys (see page 12).
User Parameters Setting Your Character ID If the remote machine has a Character ID capabilities, when you are sending or receiving, your Character ID will appear on the remote machine’s display and the remote machine’s Character ID will appear on your display. 1 2 3 4 7 FUNCTION SET MODE (1-6) ENTER NO. OR ∨ ∧ 1:USER PARAMETERS? PRESS SET TO SELECT 1 SET repeatedly until display shows; CHARACTER ID ❚ Enter your Character ID (max. 16 characters and digits) by using the Character keys (see page 12).
User Parameters Setting Your ID Number (Fax Telephone Number) If the remote machine does not have a Character ID but it has an ID Number, when sending or receiving, your ID Number will appear on the remote machine’s display and their ID Number will appear on your display. We suggest you use your facsimile telephone number as your ID number (max. 20 digits). 1 2 3 4 FUNCTION 7 SET MODE (1-6) ENTER NO. OR ∨ ∧ 1:USER PARAMETERS? PRESS SET TO SELECT 1 SET repeatedly until display shows; ID NO.
Setting the Internet Parameters Setting the parameters for the LAN Interface Depending on how the DX-2000 will be configured to communicate on the LAN, the appropriate parameters listed in the table below must be stored first. (See pages 14 to 18) Parameter Comments 1 DATE & TIME Current Date and Time. (See page 36) 2 LOGO Up to 25 characters & digits. (See page 38) 3 CHARACTER ID Up to 16 characters & digits. (See page 39) 4 ID NO. Your Fax Telephone Number.
Setting the Internet Parameters * Contact your Network Administrator for this Information. 1 2 3 4 1:USER PARAMETERS? PRESS SET TO SELECT 1 SET IP ADDRESS ❚ repeatedly until display shows; Enter the IP Address using the keypad. Press the period ".". Ex: 1 2 3 28 5 SET MODE (1-6) ENTER NO. OR ∨ ∧ 7 FUNCTION 28 . 1 7 8 28 . 28 for 3 . SET SUBNET MASK ❚ Ex: 2 5 5 28 IP ADDRESS 123.178.240.3❚ 2 4 0 Enter the Subnet Mask using the keypad. Press for the period ".". 6 . 28 .
Setting the Internet Parameters 7 SET DEF. ROUTER IP ADDR ❚ 2 Enter the Default Router IP Address using the keypad. . Press 28 for the period ".". Ex: 1 2 3 28 8 28 . 1 7 8 28 . 2 4 0 DEF. ROUTER IP ADDR 123.178.240.2❚ 2 . SET EMAIL ADDRESS ❚ Enter the Email Address using Character keys (up to 60 characters). Ex: a b c 28 9 27 @ p a n a s o n i c EMAIL ADDRESS abc@panasonic.com❚ c o m . SET DNS SERVER IP ADDR ❚ Enter DNS Server IP Address using the keypad. Press 28 .
Setting the Internet Parameters 12 SET POP PASSWORD ❚ Enter the POP Password (up to10 characters). Ex: e 13 f g h i POP PASSWORD efghik124❚ k 1 2 4 SET HOST NAME ❚ Enter the Host Name (up to 60 characters). Ex: f a x 14 HOST NAME fax00❚ 0 0 SET DEFAULT SUBJECT ❚ Enter the Default Subject (up to 40 characters). Ex: I N T E R N E T SPACE M A I L DEFAULT SUBJECT INTERNET MAIL ABC❚ SPACE A B C 15 SET DEFAULT DOMAIN ❚ Enter the Default Domain (up to 50 characters).
Setting the Internet Parameters Setting the Internet Relay Station 2 To use the Internet Relayed Transmission, you must first store the following parameters into your machine. 1 2 3 4 SET MODE (1-6) ENTER NO. OR ∨ ∧ 7 FUNCTION 1:USER PARAMETERS? PRESS SET TO SELECT 1 SET RELAY XMT PASSWORD ❚ repeatedly until display shows: Enter the Relayed Transmission Password using the Character keys (up to 10 characters).
Programming or Retrieving Parameters via Email Using Email to Program or Retrieve Parameters This feature is a powerful tool, which provides a convenient and easy way of retrieving or programming Internet Parameters, One-Touch, ABBR Dialing Numbers, Program keys and Journal retrieval from your PC by sending a text email message to the DX-2000.
Programming or Retrieving Parameters via Email To Input the Internet Parameters for the First Time Create a script in the message body of a plain text email and send it to the DX-2000’s email address. The "Subject" line of the email must be as follows: #set parameters(password)#: where the password is the Remote Password programmed in the DX-2000’s User Parameters. For security, always input a Remote Password in the User Parameters. [If it was not programmed, signify with "()" (i.e.
Programming or Retrieving Parameters via Email (see Note 1) (see Note 2) (1) To : The DX-2000’s email address From : This field is normally not visible when creating new email message(s). It is your default email address (email application), for retrieving the Internet Parameters and for error message notification. (Can be programmed with the configuration tool of your email program.
Programming or Retrieving Parameters via Email To Retrieve the Internet Parameters for Backup To retrieve the existing Internet Parameters, send a plain text email to the DX-2000’s email address with the following command in the "Subject" line: #get parameters(password)# : where the password is the Remote Password programmed in the DX-2000’s User Parameters (i.e. 123456789). For security, always input a Remote Password in the User Parameters. If it was not programmed, signify with "()" (i.e.
Programming or Retrieving Parameters via Email After receiving the email message requesting the Internet Parameters, the DX-2000 sends back an email to the address specified in the"From:" line with the Internet Parameters in the body of the email. DX-2000 Internet Parameters Email Sample (1) (2) (3) (4) (1) To : Your email address (email application) that was used to retrieve the Internet Parameters. From : The DX-2000’s email address.
Programming or Retrieving Parameters via Email To Edit the Retrieved or Backup Internet Parameters File After receiving the DX-2000 email with the Internet Parameters, store the email file as text (.txt) on your PC for backup purposes. To change or update the Internet Parameters, follow the steps below: 1. Create a New Email Message, fill out the "To" and "From" Address line and the Subject line information for section 1) below: To : The DX-2000’s email address.
Programming or Retrieving Parameters via Email DX-2000 Internet Parameters Email Sample (1) (5) [Delete this header before sending email.
Programming or Retrieving Parameters via Email (1) To From : This field is normally not visible when creating new email message(s). It is your default email address (email application), for retrieving the Internet Parameters and for error message notification. (Can be programmed with the configuration tool of your email program.
Programming or Retrieving Parameters via Email Using a PC to Update the Auto Dialer Remotely This feature provides a convenient and an easy way to Update, Backup or Restore the One-Touch and Abbreviated dialing numbers right from your PC by sending a text email message to the DX-2000. The DX-2000 interprets the command that you enter in the "Subject" line of your email message and performs one of the following functions, it Retrieves or Stores data into the Auto Dialer (One-Touch and/or ABBR No.).
Programming or Retrieving Parameters via Email Deleting the Entire Auto Dialer If you wish to delete the entire Auto Dialer data in the DX-2000, type the following command in the body of the email message: @command delete @end This command can also be inserted before the @begin to @end block, to erase the entire Auto Dialer data first, then reprogramming it with new data.
Programming or Retrieving Parameters via Email To Program One-Touch / ABBR No. for the First Time Create a script in the message body of a plain text email and send it to the DX-2000’s email address.The "Subject" line of the email must be as follows: #set abbr(password)#: where the password is the Remote Password programmed in the DX-2000’s User Parameters. The script sample to program One-Touch / ABBR No.
Programming or Retrieving Parameters via Email (see Note 1) (see Note 2) (see Note 3) (see Note 4) (1) To : The DX-2000’s email address. From : This field is normally not visible when creating new email message(s). It is your default email address (email application), for retrieving the One-Touch / ABBR No. data and for error message notification.
Programming or Retrieving Parameters via Email To Retrieve One-Touch / ABBR No. Data for Backup To retrieve the existing auto dialer data, send a plain text email to the DX-2000’s email address with the following command in the "Subject" line: #get abbr(password)# : where the password is the Remote Password programmed in the DX-2000’s User Parameters (i.e. 123456789) Make sure that the CC, Bcc lines and the body of the email message is Blank. Retrieving One-Touch / ABBR No.
Programming or Retrieving Parameters via Emai After receiving the email message requesting the existing auto dialer data, the DX-2000 sends back an email to the address specified in the "From:" line with the auto dialer information in the body of the email. DX-2000 Auto Dialer Email Sample (1) (2) (3) (1) To : Your email address (email application) that was used to retrieve the Auto Dialer data. From : The DX-2000’s email address.
Programming or Retrieving Parameters via Email To Edit the Retrieved or Backup One-Touch / ABBR No. Data File After receiving the DX-2000 email with the auto dialer data, store the email file as text (.txt) on your PC for backup purposes. To change or update the auto dialer, follow the steps below: 1. Create a New Email Message, fill out the "To" and "From" Address line and the Subject line information for section 1) below: To : The DX-2000’s email address.
Programming or Retrieving Parameters via Email (1) To : The DX-2000’s email address. From : This field is normally not visible when creating new email message(s). It is your default email address (email application), for retrieving the One-Touch / ABBR No. data and for error message notification. (Can be programmed with the configuration tool of your email program.
Programming or Retrieving Parameters via Email Using Email to Retrieve the Journal To retrieve the existing Journal data, send an email to the DX-2000’s email address with the following command in the "Subject" line: #get jnl (password)#: where the password is, the Remote Password programmed in the DX-2000’s User Parameters (i.e. 123456789). The Journal will be send back to the originating station’s email address. After receiving the journal, use a fixed width Font (i.e.
PROGRAMMING YOUR MACHINE Programming Email Address and Telephone Numbers Entering One-Touch/Abbreviated Dialing Numbers One-Touch and Abbreviated Dialing are two fast ways of dialing full telephone numbers or email addresses. To use these dialing methods, you must first store the telephone number or email address using the following procedure. To enter a One-Touch key, follow the steps below 1 2 2 3 1 4 Ex: SET MODE (1-6) ENTER NO. OR ∨ ∧ 7 FUNCTION 1:ONE-TOUCH 2:ABBR NO.
Programming Email Address and Telephone Numbers 6 SET <01> ENTER NAME abc@panasonic.com or <01> ENTER NAME 9-555 1234 7 Enter the station name using character keys (up to 15 characters). Ex: S A L E S SPACE D E P T 8 SET To record another number, repeat step 4 to 8. To return to standby, press STOP . 64 <01> SALES DEPT❚ abc@panasonic.
Programming Email Address and Telephone Numbers To set an Abbreviated Dialing Number, follow the steps below 1 2 2 3 2 4 SET MODE (1-6) ENTER NO. OR ∨ ∧ 7 FUNCTION 1:ONE-TOUCH 2:ABBR NO. SET ABBR[❚ ] ENTER ABBR NO. [022] ENTER EMAIL ADDRESS Ex: 0 2 2 (000 to 999, up to 160 stations) To change the input mode (between "ENTER EMAIL ADDRESS" and "ENTER TEL. NO."), press INTERNET . 5 3 Enter the email address using character keys (up to 60 characters). Ex: a b c 28 .
Programming Email Address and Telephone Numbers 6 SET [022]ENTER NAME abc@panasonic.com or [022]ENTER NAME 9-555 2345 7 Enter the station name using character keys (up to 15 characters). Ex: A C C O U N T I N G [022]ACCOUNTING❚ abc@panasonic.com or [022]ACCOUNTING❚ 9-555 2345 8 SET ABBR[❚ ] ENTER ABBR NO. To record another number, repeat step 4 to 8. To return to standby, press STOP . (see Note 1) (see Note 2) (see Note 3) Note: 1.
Programming Email Address and Telephone Numbers Changing or Erasing One-Touch/Abbreviated Dialing Numbers If you have to change or erase any of the One-Touch/Abbreviated dialing numbers, follow the steps below. To change the settings of a One-Touch/ABBR dialing number 1 FUNCTION 2 Select 1 for One-Touch Dialing number. Select 2 for ABBR Dialing Number. 7 2 SET 3 1:ONE-TOUCH 2:ABBR NO. ONE-TOUCH< > PRESS ONE-TOUCH Ex: 1 3 Enter the station you wish to change. Ex: <01> SALES DEPT abc@panasonic.
Programming Email Address and Telephone Numbers 7 8 SET <01> SALES DEPT xyz@panasonic.com CLEAR <01> ENTER NAME xyz@panasonic.com or <01> ENTER NAME 9-555 3456 then enter a new station name. (See Note 1 and 3.) Ex: P A N A F A X <01> PANAFAX❚ xyz@panasonic.com or <01> PANAFAX❚ 9-555 3456 9 SET To return to standby, press ONE-TOUCH< > PRESS ONE-TOUCH STOP . (see Note 1) (see Note 2) (see Note 3) Note: 1.
Programming Email Address and Telephone Numbers To erase the settings of One-Touch/ABBR Dialing number 1 FUNCTION 2 Select 1 for One-Touch Dialing number. Select 2 for ABBR Dialing Number. 7 2 SET 1:ONE-TOUCH 2:ABBR NO. 3 ONE-TOUCH< > PRESS ONE-TOUCH Ex: 1 3 Enter the station you wish to change. Ex: <01> SALES DEPT abc@panasonic.com 01 or <01> SALES DEPT 9-555 1234 4 CLEAR <01> SALES DEPT ENTER EMAIL ADDRESS or <01> SALES DEPT ENTER TEL. NO.
Programming Email Address and Telephone Numbers Printing Out a Directory Sheet After programming a one-touch dialing number, you can print out the directory sheet which includes the first 12 characters of each station name. Cut along the dotted line and place it over the One-Touch key under the Directory Sheet Cover. To print out a directory sheet, follow the steps below. (see Note 1) 1 2 7 PRINT OUT (1-7) ENTER NO.
Customizing Your Machine Your facsimile machine has a variety of adjustable Fax Parameters. These parameters, listed in the Parameter Table, are preset for you and do not need to be changed. If you do want to make a change, read the table carefully. Some parameters, such as the Resolution, Contrast, and Verification Stamp parameters, can be temporarily changed by simple key operation just before a transmission is made.
Customizing Your Machine Fax Parameter Table No. Parameter Setting Number Setting 001 CONTRAST *1 Normal 2 Lighter 3 Darker 1 Standard *2 Fine 3 400 dpi *1 Off 2 On Setting the home position of the STAMP key. To select the stamp function when document is stored in memory, see Fax Parameter No. 028. 1 Off Setting the home position of the MEMORY key. *2 On 1 Pulse *2 Tone *1 Inside 2 Outside 3 No print *1 Logo, ID No.
Customizing Your Machine No. Parameter Setting Number Setting 022 SUBSTITUTE RCV 1 Invalid *2 Valid 024 025 PRINT REDUCTION REDUCTION RATIO 026 POLLING PASSWORD 028 STAMP AT MEM. XMT 031 032 033 034 INCOMPLETE FILE SAVE COPY REDUCTION XMT REDUCTION 1 Fixed *2 Auto 70 70% ---- ---- 100 100% Comments Selecting whether the machine receives to memory when recording paper runs out, toner runs out or recording paper is jammed.
Customizing Your Machine No. Parameter 038 ACCESS CODE Setting Number Setting (----) 039 PIN CODE ACCESS *1 None 2 Suffix 3 Prefix Enter a 4-digit Access Code to secure the machine from unauthorized use. (See page 146) : Restricts access to all operations of the machine. All Parameters : Restricts access to User Parameters (F-7-1), Fax Parameters (F-7-4) and Fax Parameter List Printing (F-6-4) only. Selecting the access method (Prefix or Suffix) to dial a number with PIN Code.
Customizing Your Machine No. Parameter Setting Number Setting Comments 143 RELAY XMT REPORT 1 Off Setting how the COMM. Journal for relayed transmission is sent to the originator. *2 Always 3 Inc. only 1 Japanese *2 English *1 Invalid 2 Valid -- 0 to 60 min. 3 *3 min. 1 Invalid *2 Valid 1 Invalid *2 Valid *1 Invalid 2 Valid 1 Invalid *2 Valid 144 145 146 147 148 149 150 151 EMAIL CHARACTER SET SENDER SELECTION POP TIMER AUTO POP RCV (See Note 3.
Customizing Your Machine No. Parameter 156 PRINT FORWARDED DOCUMENT 157 158 159 160 161 162 163 164 TRANSACTION JOURNAL PC REMOTE UPDATE SUBJECT LINE ENTRY DEFAULT DOMAIN DNS SERVER TIFF VIEWER URL ROUTING HEADER IFAX XMT HEADER (Email only) Setting Number Setting Comments *1 Inc. only Selecting whether a memory received fax or email to be forwarded is always printed or only when forwarding is incomplete.
BASIC OPERATIONS Loading Documents Documents You Can Send In general, your machine will send any document printed on A4, Letter or Legal size paper. Document Size Maximum Size 11.0 in (280 mm) Document Thickness 4 Minimum Size Single sheet: 0.0024 in (0.06 mm), 12 lbs to 0.0060 in (0.15 mm), 30 lbs 5.8 in (148 mm) 5.0 in (128 mm) Multiple sheets: 0.0024 in (0.06 mm), 12 lbs to 0.0048 in (0.12 mm), 20 lbs 78.
Loading Documents How to Load Documents 6. Be sure the document(s) is free of staples, paper clips and is not torn, greasy or covered by foreign objects. 7. Place the document(s) FACE DOWN on the Automatic Document Feeder (ADF) until the leading edge placed into the machine stops. If you are sending multiple pages, make sure that the bottom sheet enters first. You can also stack up to 50 PAGES on the ADF at one time.
Basic Transmission Settings You can temporarily change the transmission settings either before or after you place the document on the ADF. These settings are as follows; • Contrast • Resolution • Halftone • Stamp After your document has been sent, your machine will automatically return to the preset settings. 4 Contrast (see Note 1) Your machine is preset to Normal contrast. If you wish to send a document with lighter contrast, change the setting to Lighter.
Basic Transmission Settings Halftone (see Note 1) The Halftone setting is useful when sending photographs or illustrations with gray tones. Your machine is preset to HALFTONE = Off. You can select either Fast or Quality mode.
Sending Documents via LAN Document(s) can be sent via LAN to a single or multiple email addresses. The following dialing methods can be selected: • Manual Number Dialing • One-Touch Dialing • Abbreviated Dialing • Directory Search Dialing • Multiple Station Dialing 4 The Memory Transmission mode is automatically selected by your machine if an email address is registered into the chosen One-Touch key(s), Program key(s), or Abbreviated Number key(s).
Sending Documents via LAN Manual Number Dialing (see Note 1) (see Note 2) 1 ENTER STATION(S) THEN PRESS START 00% Set document(s) face down. You can temporarily change the transmission settings. 2 3 INTERNET To choose Internet communication. Enter the full email address by using Character keys (up to 60 characters). or enter part of an email address and use or or keys to display the email address you want to send to. @ p a n a s o n i c Ex: a b c 27 28 . ❚ ENTER EMAIL ADDRESS abc@panasonic.
Sending Documents via LAN One-Touch Dialing One-Touch Dialing allows you to dial a full email address or telephone number by pressing a single key. To use this method, you must first preprogram the email address or telephone number into the One-Touch keys. 1 ENTER STATION(S) THEN PRESS START 00% 4 Set document(s) face down. You can temporarily change the transmission settings. 2 Press a One-Touch key (01-32).
Sending Documents via LAN Abbreviated Dialing Abbreviated Dialing is a speedy way to dial a frequently dialed email address or telephone number. To use this method, you must first preprogram the email address or telephone number into the built-in auto-dialer with a 3-digit abbreviated code. 1 ENTER STATION(S) THEN PRESS START 00% Set document(s) face down. You can temporarily change the transmission settings. 2 Press ABBR ABBR and then enter a 3-digit code (000 to 999).
Sending Documents via LAN Directory Search Dialing When sending via LAN, the Directory Search function allows you to dial a full email address or telephone number by searching for the station name or email address entered in One-Touch keys or Abbreviated dialing numbers. 1 ENTER STATION(S) THEN PRESS START 00% 4 Set document(s) face down. You can temporarily change the transmission settings. 2a 2b 3a DIRECTORY SEARCH ENTER LETTER(S) ❚ to search for the station name.
Sending Documents via LAN Returned Email When using the Internet communication mode, a failure report will print automatically for each transaction if the email is returned undelivered by the mail server. The one page printout will consist of the undelivered message contents supplied by the mail server and a portion of the first page’s image for that particular transaction.
Sending Documents via LAN Multi-Station Transmission (Broadcasting) You can store the document(s) into memory and then send to multiple stations (up to 270 addresses) via LAN. 1 ENTER STATION(S) THEN PRESS START 00% 4 Set document(s) face down. You can temporarily change the transmission settings. 2 Enter email addresses by any combination of the following methods: • One-Touch Dialing • Abbreviated Dialing • Directory Search Dialing, press SET after each email address is entered.
Sending Documents via LAN Using a Mailing List Using a Mailing List stored in the mail server simplifies the process of entering multiple locations and allows you to send to an unlimited number of email addresses with one easy operation. Ask your Network System administrator for information on how to utilize the Mailing List.
Sending Documents via LAN Transmission Reservation You can reserve the next transmission into memory for up to 70 different files while sending a document from memory or receiving a document via LAN. Memory Transmission Reservation (Multitasking) If your machine is on-line busy transmitting from memory, receiving or printing received documents, you can reserve a transmission by the following procedure. (see Note 1) 1 Your machine is on-line, the ON LINE lamp is blinking or printing received documents.
Sending Documents via LAN Redialing Automatic Redialing (see Note 1) If a communication error is detected with Information Code 710, 714, 715, 716, 717 or 725, the machine will redial the number up to 5 times at 3 minutes interval. However, if other errors are detected, the machine will redial only one time. During that time, a message will appear as shown to the right. A file number is shown in the upper right hand corner of the display. WAIT TO DIAL NO.
Sending Documents via Telephone Line When sending a document via telephone line, you can choose either Memory or Direct Transmission. Use Memory Transmission if: • You want to send the document to multiple stations. • You have to retrieve the document immediately. • You want to take the advantage of the Multitasking design. 4 Use Direct Transmission if: • The memory is full. • You want to send the document immediately.
Sending Documents via Telephone Line (see Note 1) Å@Å@ (see Note 2)Å@Å@ (see Note 3)Å@Å@ (see Note 4) (see Note 5) Number Dialing Note: 1. The File Number of the document being stored is shown at the upper right corner of the display while storing the document. It is also printed on the Communication Journal (COMM. JOURNAL), Transaction Journal and File List. The percentage of memory used is shown on the lower right corner of the display after each page is stored. * STORE * NO.
Sending Documents via Telephone Line Manual Number Dialing To dial the telephone number manually, follow the steps below. (see Note 1) (see Note 2) 1 ENTER STATION(S) THEN PRESS START 00% 4 Set document(s) face down. 2 MEMORY Make sure that the MEMORY lamp is on. If not, press MEMORY to set “On”. 3 Enter a telephone number from the keypad. Ex: 5 5 TEL. NO. 5551234❚ 5 1 2 3 4 4 * STORE * NO.001 PAGES=001 01% START The document(s) begin to store into memory with a file number.
Sending Documents via Telephone Line One-Touch Dialing One-Touch Dialing allows you to dial a full telephone number by pressing a single key. To set up the One-Touch keys, see page 63. (see Note 1) 1 ENTER STATION(S) THEN PRESS START 00% Set document(s) face down. 2 MEMORY Make sure that the MEMORY lamp is on. If not, press MEMORY to set “On”. 3 Press a One-Touch key. Ex: <01>(Station name) 5551234 01 4 * STORE * NO.
Sending Documents via Telephone Line Abbreviated Dialing Abbreviated dialing is a speedy way to dial a frequently dialed telephone number by preprogramming the telephone number into the built-in auto-dialer with a 3-digit abbreviated code. To program an abbreviated dialing number, see page 65. 1 4 ENTER STATION(S) THEN PRESS START 00% Set document(s) face down. 2 MEMORY Make sure that the MEMORY lamp is on. If not, press MEMORY to set “On”. 3 Press Ex: ABBR ABBR then enter a 3-digit code.
Sending Documents via Telephone Line Directory Search Dialing Directory Search dialing allows you to dial a full telephone number by searching the station name entered in One-Touch keys or Abbreviated dialing numbers. 1 ENTER STATION(S) THEN PRESS START 00% Set document(s) face down. 2 MEMORY Make sure that the MEMORY lamp is on. If not, press MEMORY to set “On”. 3 DIRECTORY SEARCH ENTER LETTER(S) ❚ 4 Enter the full station name or part of a station name by using the Character keys (see page 12).
Sending Documents via Telephone Line Multi-Station Transmission (Broadcasting) If you have to send the same document(s) to multiple stations, you can save time in feeding the document(s) by using memory transmission. That is, you can store the document(s) into memory and then send it to the station(s) automatically. 1 ENTER STATION(S) THEN PRESS START 00% 4 Set document(s) face down. 2 MEMORY Make sure that the MEMORY lamp is on. If not, press MEMORY to set “On”.
Sending Documents via Telephone Line Direct Transmission If your machine’s memory is full or you wish to send the document immediately, use Direct Transmission. Manual Number Dialing (Direct Transmission) To dial the telephone number manually, follow the steps below. 1 ENTER STATION(S) THEN PRESS START 00% Set document(s) face down. 2 3 ENTER STATION MEMORY 00% Make sure that the lamp goes off. Enter a telephone number from the keypad.
Sending Documents via Telephone Line One-Touch Dialing (Direct Transmission) One-Touch Dialing allows you to dial a full telephone number by pressing a single key. To set up the One-Touch keys, see page 63. 1 ENTER STATION(S) THEN PRESS START 00% 4 Set document(s) face down. 2 3 ENTER STATION MEMORY 00% Make sure that the lamp goes off. Press a One-Touch key. Ex: 01 The display will show the One-Touch number and station name. The full number (e.g. 5551234) will then be dialed.
Sending Documents via Telephone Line Abbreviated Dialing (Direct Transmission) Abbreviated dialing is a speedy way to dial a frequently dialed telephone number by preprogramming the telephone number into the built-in auto-dialer with a 3-digit abbreviated code. To program an abbreviated dialing number, see page 65. 1 ENTER STATION(S) THEN PRESS START 00% Set document(s) face down. 2 3 ENTER STATION MEMORY 00% Make sure that the lamp goes off. Press Ex: ABBR ABBR and a 3-digit code.
Sending Documents via Telephone Line Directory Search Dialing (Direct Transmission) Directory Search dialing allows you to dial a full telephone number by searching the station name entered in One-Touch keys or Abbreviated dialing numbers. 1 ENTER STATION(S) THEN PRESS START 00% 4 Set document(s) face down. 2 ENTER STATION MEMORY 00% Make sure that the lamp goes off.
Sending Documents via Telephone Line Voice Mode Transmission If you wish to send the document after talking with other party, use Voice Mode Transmission. Your machine requires an optional fax handset or an external telephone. Off-Hook Dialing For Off-Hook Dialing, follow the steps below. 1 ENTER STATION(S) THEN PRESS START 00% Set document(s) face down. 2 3 Lift the fax handset or the external telephone and dial the telephone number from the keypad.
Sending Documents via Telephone Line On-Hook Dialing For On-Hook Dialing, follow the steps below. 1 ENTER STATION(S) THEN PRESS START 00% 4 Set document(s) face down. 2 * MONITOR * ❚ MONITOR You will hear dial tone through the monitor speaker. 3 Dial the telephone number from the keypad. Ex: 5 5 5 1 2 4 * DIALING * 5551234❚ 3 4 When you hear a beep, ON LINE * XMT * START (see Note 1) (see Note 2) Note: 1.
Sending Documents via Telephone Line Transmission Reservation You can do the following while sending a document from memory or receiving a document. • Reserve the next transmission into memory for up to 70 different files. • Reserve a priority transmission. Memory Transmission Reservation (Multi-tasking) If your machine is on-line busy transmitting from memory, receiving or printing received documents, you can reserve a transmission by the following procedure.
Sending Documents via Telephone Line Direct Transmission Reservation (Priority Transmission Reservation) If you are in a rush to send an urgent document, however there are many files in the memory, use Direct Transmission Reservation to send the urgent document. The urgent document will be sent immediately after the current communication is finished. Note that you cannot send documents to multiple stations.
Sending Documents via Telephone Line Redialing Automatic Redialing If a busy line is detected, the machine will redial the number up to 5 times at 3 minutes interval. However, if a busy line is not detected, the machine will redial only one time. During that time, a message will appear as shown to the right. A file number is shown in the upper right hand corner of the display if it is a memory transmission file. WAIT TO DIAL NO.
Receiving Documents via LAN The DX-2000 offers you a choice to receive Fax documents unattended (by default) or manually over regular telephone lines. The DX-2000 also offers the same choice to receive and print Internet email messages via LAN unattended or manually when subscribing to a POP mail server. However, when the DX-2000 is configured to receive email using SMTP protocol, the email can only be received and printed unattended.
Receiving Documents via LAN Figure 2: Internet Fax Received on a PC For your reference, the above example is from Windows Messaging running under Microsoft® Windows 95®. To run the Viewer, please refer to your application’s User Manual. The attached file is composed of TIFF-F (Tagged Image File Format with Modified Hoffman coded image). TIFF Viewers come in many flavors, a majority of TIFF Viewers will open and view this file, however, a handful of Viewers may not support this format.
Receiving Documents via LAN Receiving Email from a POP Server The DX-2000 offers a choice to receive and print Internet email messages via LAN unattended or manually when subscribing to a POP mail server. Setting the POP Parameters 4 Set the parameters pertinent to the POP server (Fax Parameters Nos. 146 to 149). No. 146 (POP TIMER): Enter the interval to check and retrieve email from the POP server (0 to 60 minutes). If "0 minutes" is entered, the POP server is not checked for mail. No.
Receiving Documents via LAN 5 6 SET 1 for "INVALID" 147 AUTO POP RCV 2:VALID 147 AUTO POP RCV 2:VALID or 2 for "VALID" 7 8 SET 1 for "INVALID" 148 DEL POP RCV MAIL 2:VALID 148 DEL POP RCV MAIL 2:VALID or 2 for "VALID" 9 10 SET 1 for "INVALID" 149 DEL POP ERR MAIL 1:INVALID 149 DEL POP ERR MAIL 1:INVALID or 2 for "VALID" 11 110 SET 150 IFAX RET RECEIPT 1:INVALID
Receiving Documents via LAN 12 STOP 4 (see Note 1) (see Note 2) Note: 1. When an unsupported file attachment is received, an error message is printed to inform you that the file attachment could not be printed. 2. When Fax Parameter No. 148 (DEL POP RCV MAIL) and/or Fax Parameter No. 149 (DEL POP ERR MAIL) are set to 1:Invalid, email with errors will not be erased. This will allow you to retrieve this email from your PC later.
Receiving Documents via LAN Unattended Reception from the POP Server When the Fax Parameter No. 146 (POP TIMER) is set to a value between 1 and 60 minutes, and Fax Parameter No. 147 (AUTO POP RCV) is set to "2:Valid", the machine will query the POP server at the specified interval for new mail. Any mail on the POP server is retrieved and printed unattended. 1 NEW MAIL(S) When the Fax Parameter No.
Receiving Documents via Telephone Line Your machine is provided with both automatic and manual reception modes. The selection of either reception mode is made with Fax Parameter No. 017 (RECEIVE MODE). Automatic Reception Your machine will receive documents automatically if the Fax Parameter No. 017 (RECEIVE MODE) is set to “Auto” (see page 72).
Receiving Documents via Telephone Line Print Reduction This machine can use Letter, Legal or A4 size plain paper for recording. Sometimes, oversized documents sent to you by the other parties cannot be printed within a single page. When this occurs, the document will be divided into separate pages. This machine is equipped with a Print Reduction function to solve this problem. You may select the most appropriate setting from the selections described below. 1.
Receiving Documents via Telephone Line Receiving Oversize Documents If the received document is extremely long (over 39% longer than the recording paper), the document will be divided into separate pages. When printing on separate pages, the bottom 0.4" (10 mm) of first page will be overlapped on top of the next page. (see Note 1) Transmitted Document Received Document Overlap print. 0.4" (10 mm) The receiving document is divided into two sheets with overlap printing. Note: 1.
Receiving Documents via Telephone Line Substitute Memory Reception (see Note 1) (see Note 2) If the recording paper runs out or jams or if the toner runs out during reception, the machine automatically starts receiving documents into its image data memory. Stored documents are printed automatically after replacing the recording paper or the toner cartridge. 1 When the machine finishes the memory reception and there is no recording paper or toner, an Information Code appears on the display.
Making Copies Your machine has a copy function which can make single or multiple copies. When copying, your machine will automatically select Fine resolution. 1 ENTER STATION(S) THEN PRESS START 00% 4 Set document(s) face down. 2 3 COPY Enter the number of copies. COPY NO. OF COPY=1 COPY NO. OF COPY=10 Ex: 1 0 4 * STORE * NO.005 PAGES=001 01% START The machine stores the document, then prints the copies. * COPY * NO. OF COPY=01/10 (see Note 1) (see Note 2) (see Note 3) Note: 1.
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ADVANCED FEATURES Program Keys Your fax machine has special Program Keys (P1 to P8). These keys are useful if you frequently need to send to the same group of stations. You can use these keys to store an additional One-Touch key or a One-Touch group key. Entering an Email Address Once you program an email address in the Program Keys (P1 to P8), you can specify the station simply by pressing the associated Program Key. 1 2 7 FUNCTION 3 3 PROGRAM (1-4) ENTER NO.
Program Keys Entering a Telephone Number Once you program a telephone number in the Program Keys (P1 to P8), you can specify the station simply by pressing the associated Program Key. 1 2 FUNCTION 3 7 3 SET PROGRAM[P ] PRESS PROGRAM KEY SET 3 Ex: 4 Enter the station name (up to 15 characters) by using the Character keys (see page 12). 5 6 PROGRAM[P1] ENTER NAME P1 Ex: PROG.A and SET INTERNET NAME [P1]PROG.A ENTER EMAIL ADDRESS [P1]PROG.A ENTER TEL. NO.
Program Keys Setting for Group Dialing Once you program group dialing numbers in the Program Keys (P1 to P8), you can specify the multi-station transmission (broadcasting) to multiple stations simply by pressing the associated Program Key. 1 2 3 4 5 FUNCTION 1 Ex: 7 3 PROGRAM (1-4) ENTER NO. OR ∨ ∧ SET 5 PROGRAM[P ] PRESS PROGRAM KEY SET PROGRAM[P1] ENTER NAME P1 NAME Enter the station name (up to 15 characters) by using the Character keys (see page 12). Ex: PROG.
Program Keys Setting the POP Access Key This function allows others to share the DX-2000 to retrieve their emails from the POP server by preprogramming their POP User Names and POP Passwords into the Program Keys (P1 to P8). They will be able to retrieve their emails by simply pressing the associated Program Key.
Program Keys Using the POP Access Key (see Note 1) To retrieve your Email from the POP Server by using the Program Key, follow the procedure below. 1 Press the Program key programmed for POP Access Key. Ex: POP RCV USER NAME kate P1 If the POP User Name is not entered in the Program Key, enter the POP User Name (up to 40 characters). 5 2 START If the POP Password is not entered in the Program Key, enter the POP Password (up to 10 characters) and press START .
Program Keys Changing or Erasing the Program Key Settings To change the settings in a Program Key, follow the procedure on setting a Program Key on pages 119 to 123. • Start time or station(s) for deferred transmission • Station(s) for normal polling • Start time or station(s) for deferred polling • Station(s) for group dialing • Telephone number and station name for One-Touch key To erase the settings in a Program Key 1 2 3 FUNCTION 4 5 124 3 SET SET PROGRAM (1-4) ENTER NO.
Sender Selection General Description This operation allows the user to select one of the 25 preset User Names and Email Addresses before a transmission. The selected User Names is printed on the Header of each page sent and on the COMM. Journal. When sending email, the selected user name and/or email address appears in the "From:" field of the email message. Setting the Sender Selection 1 7 FUNCTION 2 4 SET 3 1 4 4 2 5 6 5 PROGRAM (1-6) ENTER NO. OR ∨ ∧ FAX PARAMETER(1-164) NO.
Sender Selection 7 Enter your User Name (max. 25 characters and digits) by using character keys (see page 12). ENTER USER NAME 12 PANASONIC SALES❚ Ex: P A N A S O N I C SPACE S A L E S and 8 (See Note 1) Enter an email address to be printed on the "From" field of the email message (max. 60 characters). Ex: a b c 28 9 SET . 27 @ p a n a s o n i c ENTER EMAIL ADDRESS 12 ❚ ENTER EMAIL ADDRESS 12 abc@panasonic.
Sender Selection Sending Document with Sender Selection 1 ENTER STATION(S) THEN PRESS START 00% Set document(s) face down. 2 5 Enter email address or telephone number. (See Note 3) 3 SELECT SENDER(00-24) ENTER NO. OR ∨ ∧ START 4 Enter a number or use or to select the User Name that you want to use. (See Note 2) 12 PANASONIC SALES abc@panasonic.
Sender Selection Printing the Sender Selection List The Sender Selection List can be printed out following the Fax Parameter List. To enable the printing of the Sender Selection List, change the setting of Fax Parameter No. 145 (SENDER SELECTION) to "Valid" (see page 125). 1 2 4 PRINT OUT (1-7) ENTER NO.
Subject Line Entry General Description The DX-2000 will automatically add the Default Subject information that was entered during the User Parameter setup, to the Subject Line of all outgoing emails. If you would like for the machine to prompt you for the Subject before each email transmission, change the Fax Parameter No. 159 (SUBJECT LINE ENTRY) to "2:Valid". (see Note 1) Sending Email with Subject Line Entry 1 5 ENTER STATION(S) THEN PRESS START 00% Set document(s) face down.
Inbound Routing Setting the Routing Parameters The DX-2000 can route documents received from a G3 fax machine to email address(s) or to Internet Fax machine(s) connected to a LAN as an email, as well as to other G3 fax machine(s) over the telephone line. To use this feature, the Fax Parameter No. 152 "SUB-ADDRESS ROUTING" and/or No. 153 "TSI ROUTING" must be set to "2:Valid". No.
Inbound Routing 5 6 SET 1 for "INVALID" 153 TSI ROUTING 1:INVALID 153 TSI ROUTING 1:INVALID 5 or 2 for "VALID" 7 8 SET 1 for "ORIGINATOR" 153 TSI ROUTING 2:VALID 154 ROUTE HEADER FMT 1:ORIGINATOR 154 ROUTE HEADER FMT 1:ORIGINATOR or 2 for "RELAY STATION" 9 10 SET 1 for "INC. ONLY" 154 ROUTE HEADER FMT 2:RELAY STATION 155 PRINT ROUTED DOC 1:INC. ONLY 155 PRINT ROUTED DOC 1:INC. ONLY or 2 for "ALWAYS" 11 SET 155 PRINT ROUTED DOC 2:ALWAYS 156 PRT FORWARD DOC 1:INC.
Inbound Routing 12 1 for "INC. ONLY" 156 PRT FORWARD DOC 1:INC.
Inbound Routing Entering One-Touch/Abbreviated Dialing Numbers for Inbound Routing If the Inbound Routing parameters are set, an ITU-T sub-address and/or originator’s Numeric ID (TSI frame information) can be programmed with each email address in One-Touch, Abbreviated numbers or Program Keys. (See page 19) 1 FUNCTION 7 2 SET 1:ONE-TOUCH 2:ABBR NO. 5 2 Select 1 for One-Touch Dialing number. Select 2 for ABBR Dialing Number.
Inbound Routing 7 8 SET ROUTING: SUB-ADDRESS ❚ Enter the sub-address (up to 20 characters) and press SET . ROUTING: SUB-ADDRESS 1234567 ROUTING: TSI ❚ 9 Enter a Numeric ID (TSI) (up to 20 characters) and press SET . To return to stanby, press STOP . ROUTING: TSI 1234567 ONE-TOUCH< > PRESS ONE-TOUCH (see Note 1) Note: 1. "+" and "SPACE" entries in the "ROUTING: TSI" field are ignored by the receiving machine.
Sub-addressing General Description This feature is only available for sending documents via telephone line. The Sub-addressing function allows you further routing, forwarding or relaying of document(s) to the desired recipient(s). This function conforms to the ITU-T recommendation for T. Routing-Facsimile Routing utilizing the Sub-address. Example of a Network 5 Dial to: 555 1234 Sub-address: 0001 TSI: 555 9999 aaa Fax1 aaa PC1 DX-2000 PC2 aaa Automatic Routing Table of DX-2000 (Own Tel.
Sub-addressing To set the Sub-address into a One-Touch/ABBR DIaling Numbers 1 FUNCTION 2 Select 1 for One-Touch Dialing number. Select 2 for ABBR Dialing Number. 7 2 SET 1:ONE-TOUCH 2:ABBR NO. ONE-TOUCH< > PRESS ONE-TOUCH Ex: 1 3 4 Ex: 01 and press INTERNET . Enter the telephone number, press FLASH then enter the Sub-address (up to 20 digits). (Up to 36 digits including telephone number, pauses, spaces, FLASH and Sub-address.) <01> ENTER TEL. NO.
Sub-addressing To send a Document with Sub-address Using One-Touch/ABBR Number Dialing The operation is the same as for normal dialing 1 ENTER STATION(S) THEN PRESS START 00% Set document(s) face down. 2 3 Ex: 5 <01> (Station name) 5551234s2762 01 * STORE * NO.001 PAGES=001 01% START The document is stored into memory and your machine starts to dial the number of the station and sends the document(s) with Sub-addressing information.
Fax Forward Setting Fax Forward This feature allows all incoming faxes or emails to be forwarded to the station registered in the one-touch or abbreviated dialing number. Once the faxes or emails are received in the memory, the machine will forward the received document(s) to the telephone number or the email address registered in the one-touch or abbreviated dialing number. This function is convenient when you would like to receive faxes or emails in another place (i. e.
Edit File Mode Your machine has a document image memory which enables you to reserve memory transmission, memory polling and so on. After reserving the communications in memory, you may need to change the settings of the communication(s) while it is still in memory. This section describes how to use the file editing features. Printing a File List To print and verify the contents of a file list, follow the steps below. 1 2 3 4 EDIT FILE MODE (1-6) ENTER NO.
Edit File Mode Viewing the Contents of a File List To view the contents of a file list on the display without printing it, follow the steps below. 1 2 3 4 FUNCTION EDIT FILE MODE (1-6) ENTER NO. OR ∨ ∧ 9 1:FILE LIST? PRESS SET TO SELECT 1 SET FILE LIST 1:PRINT 2:VIEW USE THE ∨ ∧ KEYS TO SCROLL EACH FILE 2 5 or repeatedly until the display shows a file you want to edit.
Edit File Mode Changing the Station of a File To change the station(s) in a communication file, follow the steps below. 1 FUNCTION EDIT FILE MODE (1-6) ENTER NO. OR ∨ ∧ 9 5 2 3 2 ENTER FILE NO.OR ∨ ∧ FILE NO.=❚❚❚ SET Enter the file number or use that you want to change. or to select the file ENTER FILE NO.OR ∨ ∧ FILE NO.=001 Ex: 0 0 1 4 SET Continued on the next page...
Edit File Mode 5 To delete the station(s), press or key until the station you want to delete appears. Then press CLEAR . ENTER STATION(S) THEN PRESS START or Enter the station(s) you want to add. Ex: 01 SET 1 STN(S) ARE SET ADD MORE OR START 6 START (see Note 1) (see Note 2) Note: 1. Your machine cannot change the station(s) in the file while it is being sent or waiting to redial. 2.
Edit File Mode Deleting a File To delete the file in memory, follow the steps below. 1 FUNCTION EDIT FILE MODE (1-6) ENTER NO. OR ∨ ∧ 9 5 2 3 3 ENTER FILE NO.OR ∨ ∧ FILE NO.=❚❚❚ SET Enter the file number or use you want to delete. or to select the file that ENTER FILE NO.OR ∨ ∧ FILE NO.=001 Ex: 0 0 1 (See Note 2) 4 SET 5 DELETE FILE 1:YES 2:NO NO.001? * DELETING * FILE NO.=001 1 Enter the next file number you want to delete or press STOP to return to standby. ENTER FILE NO.
Edit File Mode Printing the Contents of a File To print the contents of the communication file, follow the steps bellow. 1 2 3 FUNCTION 4 EDIT FILE MODE (1-6) ENTER NO. OR ∨ ∧ 9 ENTER FILE NO.OR ∨ ∧ FILE NO.=❚❚❚ SET Enter the file number or use that you want to print. or to select the file ENTER FILE NO.OR ∨ ∧ FILE NO.=001 Ex: 0 0 1 4 SET Your machine will print the file. The document(s) will remain in memory even after printing the file. (see Note 1) Note: 1.
Edit File Mode Retry an Incomplete File If a memory communication has been unsuccessful due to a busy line or no answer, the document you stored is automatically erased from memory after the last redial. If you need to retain the document even if the communication fails, change the setting of Fax Parameter No. 031 (INCOMPLETE FILE SAVE) to "Valid" in advance. (See page 73) To retry the incomplete file, print a File List first to verify the file number. (See page 139) Then, follow the steps below.
Access Code The Access Code prevents an unauthorized user from operating the machine. Once a 4-digit Access Code is registered, no one can operate the machine without entering the correct access code. Automatic Receiving, however, is always available. After you complete any operation, such as mode setting or transmission, and the display returns to standby, you have to re-enter the access code in order to use the machine again.
Access Code Operating Your Machine with the Access Code (Restrict All Operations) 1 Enter the Access Code. SEP-12-1999 15:00 ACCESS CODE=❚ Ex: 1 2 3 4 SEP-12-1999 15:00 ACCESS CODE=❚❚❚❚ 5 2 SET SEP-12-1999 15:00 00% Now you can operate the machine normally. Operating Your Machine with the Access Code (Restrict Access of User/Fax Parameters only) The DX-2000 can restrict the operation of setting and printing the User Parameters and Fax Parameters only. Ex: When setting the Fax Parameter.
Distinctive Ring Detector (DRD) Your machine has a special feature in conjunction with an optional service provided by many local telephone companies. It can distinguish up to 4 telephone numbers with a corresponding ring pattern identifying each number. "DRD" lets you provide multiple phone numbers, one for your fax, business or personal use with only one single phone line. Please check with your local telephone company on the availability of this service in your area.
PIN Code Access If your PBX requires a PIN (Personal Identification Number) code to get an outside line, your machine can be set to prompt the user to enter a PIN code before any dialing. Selecting the Access Method (Prefix or Suffix) 1 FUNCTION SET MODE (1-6) ENTER NO. OR ∨ ∧ 7 5 2 4 SET 3 0 3 4 2 FAX PARAMETER(1-164) NO.=❚ 9 SET 39 PIN CODE ACCESS 1:NONE 39 PIN CODE ACCESS 2:SUFFIX for suffix code. or 3 for prefix code.
PIN Code Access Dialing with a PIN Code 1 ENTER STATION(S) THEN PRESS START 00% Set document(s) face down. 2 Dial by any combination of the following methods: • One-Touch Dialing • Abbreviated Dialing • Manual Number Dialing, press SET after each station is entered (up to 70 stations) • Directory Search Dialing, press SET after each station is entered (For details, see page 93 to 96.
Transaction Journal The DX-2000 lets you send a Transaction Journal to a specified email address. To enable this feature, follow the steps below. (see Note 1) 1 FUNCTION SET MODE (1-6) ENTER NO. OR ∨ ∧ 7 5 2 4 SET 3 1 5 4 2 5 6 7 SET for "VALID" SET 157 TRANSACTION JRNL 1:INVALID 157 TRANSACTION JRNL 2:VALID 157 TRANSACTION JRNL ENTER STATION Enter the station to forward the Transaction Journal to, by assigning a one-touch key or an abbreviated dialing number.
Ifax Return Receipt The DX-2000 automatically sends an Ifax Return Receipt to the sender confirming email reception from another Panafax Internet Fax. To disable this feature, follow the steps below. 1 FUNCTION SET MODE (1-6) ENTER NO. OR ∨ ∧ 7 2 4 SET 3 1 5 4 1 5 SET FAX PARAMETER(1-164) NO.=❚ 0 SET 150 IFAX RET RECEIPT 2:VALID 150 IFAX RET RECEIPT 1:INVALID for "INVALID" STOP (see Note 1) Note: 1.
Polling Polling means calling other station(s) to retrieve a document. The other station must know in advance that you will call and must have a document set on the ADF or stored in the memory. You may need to set a polling password, shared by the other station, to ensure security. Setting the Polling Password If the polling password does not match with the polled station, your polling request will be refused automatically. To set the polling password, follow the steps below.
Polling To Poll Documents from Another Station The following procedure lets you poll a document from one or multiple stations. Be sure to set the polling password before polling (see page 153). 1 2 3 4 FUNCTION 3 Enter a 4-digit polling password.
NETWORK FEATURES Network Scanner You can import Fax images by using the DX-2000 transmission function. Storing a specific email address into a One-Touch key/Program key allows you to import picture images by pressing a single key. LAN PC Internet Fax DX-2000 Images 6 Images PC 1 ENTER STATION(S) THEN PRESS START 00% Set document(s) face down.
Network Printer The DX-2000 allows you to print documents created on your PC using various software applications. To be able to use this function, install the Printer Driver and LPR software downloaded from the web site first. (See page 22) LAN Internet Fax DX-2000 PC 1 Select the "DX-2000" as your default printer on the PC. 2 From any software application, instruct your PC to print to the DX-2000. 3 The DX-2000 receives and prints the document.
Relayed Transmission General Description The Internet Relayed Transmission feature can save you time and transmission costs if you need to send the same documents to multiple G3 fax machines. This is especially true if the transmissions are long distance. You can send documents to any G3 fax machine by using the Internet via a LAN from your DX-2000 to another Relay Station (DX-2000).
Relayed Transmission Relay Network This Feature saves you time and long distance phone line costs when sending an Internet Fax directly from your machine to the end receiving station(s). A Relay Network is basically composed of an Originating Station, which can be an Internet Fax Machine (DX2000) or a PC, a Relaying Internet Fax Machine (another DX-2000), and End-receiving station(s), which can be regular G3 Fax machines.
Relayed Transmission Table 2, 3 and 4 are sample settings for a Sample Network. (see Note 1) (see Note 2) Table 2 : Sample Parameter and One Touch/Abbreviated Dialing Number Table for New York (Originating Station) Telephone Number : 212 111 1234 Email Address(SMTP) : ifax@newyork.panasonic.com Host Name : newyork Relay XMT Password : usa-rly One-Touch/ ABBR No. Station Name Email Address / Telephone Number Relay Station Address <01> London Ifax@london.panasonic.co.
Relayed Transmission Setting up your DX-2000 as an Internet Relay Station To set up your machine as a Relay Station, the following parameters must be set properly. 1. Relay XMT (Fax Parameter No. 142) Selecting whether the machine will accept and performs G3 relayed transmission (see page 74). 1:Invalid 2:Valid - Machine will not accept a Relay XMT request. - Machine will accept a Relay XMT request. 2. Relay XMT Report (Fax Parameter No. 143) Selecting how the COMM.
Relayed Transmission Setting Up Your Machine for Relayed Transmission Programming the End Receiving Station into your Auto Dialer If the Fax Parameter No. 140 (LAN RELAY XMT REQUEST) is set to "Valid", you can enter the Relay Address (ABBR No.) by the following procedure. To set a One-Touch/ABBR for Relayed Transmission Request 1 FUNCTION 7 2 SET 1:ONE-TOUCH 2:ABBR NO. 6 2 1 Ex: 3 Press a One-Touch key (01-32). 4 To change the input mode (between "ENTER EMAIL ADDRESS" and "ENTER TEL. NO.
Relayed Transmission 9 Enter the 3-digit Abbreviated number of the Relay Station that you want to assign to this End Receiving Station. The Abbreviated number must contain the Relay XMT Password of the Relay Station. 0 0 1 <01> RELAY ADDRESS 001 Ex: 10 SET You can now set an additional One-Touch/Abbreviated numbers for Relayed Transmission Request by repeating the procedures from Step 3 to 8, or return to standby by pressing STOP .
Relayed Transmission Sending Documents via Internet Relay Once you have recorded all the necessary parameters in your machine, you can send a document to one or multiple G3 fax machines automatically through the Internet Relay Station by using the procedure described below. The Internet Relay Station must have all the necessary parameters setup. To a Location That Has a Pre-programmed Relay Station 1 Set document(s) face down.
Relayed Transmission To a Location That Does Not Have a Pre-programmed Relay Station 1 ENTER STATION(S) THEN PRESS START 00% Set document(s) face down. 2 3 FUNCTION Assign a Relay Station by either one of the following methods. • Manual Dialing (press the INTERNET key first, then enter the email address for the Relay Station) • One-Touch Dialing • Abbreviated Dialing • Directory Search Dialing (For details, see page 93 to 96.
Relayed Transmission 5 * STORE * NO.002 PAGES=001 05% START The document(s) is stored into memory and your machine starts sending the document(s) to the Relay email address of the Relay Station with the telephone number for the End Receiving Station. Ex: End Receiving Station : 4681111234 (Telephone number) [see Note 1] Relay Station : uk-rly@london.panasonic.co.uk * STORE * COMPLETED TOTAL PAGES=005 25% 6 ON LINE *MEM.
Relayed Transmission Sending Document(s) from a PC to a G3 Fax Machine Using your email application, you can send any document(s) from your PC as a TIFF-F attachment to one or multiple G3 fax machines automatically through the Internet Relay Station. The Internet Relay Station (DX-2000) must be properly setup with all the required parameters. To send a Relayed Transmission from your PC using your email application, follow the example below.
Relayed Transmission A TIFF Converter software is used on your PC to convert document(s) into a "TIFF" file format, which allows the Internet FAX to receive the document as an attachment to an email. When you are sending a detailed graphic document(s) to a DX-2000 or a DX-1000, you can specify 400 dpi resolution for better clarity. ifax Mailer software is an add-in program for the TIFF Converter that links the email client for MAPI to the TIFF converter for the Internet FAX.
Relayed Transmission Printouts and Reports When you use Relayed Transmission, your machine will print the following two reports to help you check and keep track of your faxes. 1. Relay XMT Report (COMM. JOURNAL) When your machine finishes transmitting to the Relay Station, it will print a COMM. Journal when the Fax Parameter No. 143 is set to "2"(Always) or "3"(Inc. Only), this tells you whether the transmission was successful or not. 2.
Relayed Transmission Sample Relayed Transmission Notification Email to a Manager 6 Explanation of Contents (1) Email address of the sender’s Internet Fax (DX-2000) or PC (2) End Receiving Station’s G3 fax telephone number(s) 169
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PRINT OUT JOURNALS AND LISTS Journals and Lists To help you maintain records of the documents you sent and received, as well as lists of the numbers you record, your facsimile machine is equipped to print the following journals and lists: Transaction Journal, Communication Journal, One-Touch/Abbreviated/Directory Search No. List, Program List, Fax Parameter List, Directory Sheet and File List.
Journals and Lists Sample Transaction Journal (1) (2) ***************** -JOURNAL- ************************* DATE SEP-12-1999 ***** TIME 15:00 ***** P.01 (3) NO. (4) (5) COMM. PAGES 01 02 03 04 05 06 07 OK --OK OK 634 408 * 49 50 OK OK (6) FILE (7) DURATION (8) X/R (9) IDENTIFICATION (10) DATE (11) TIME 001/001 001/001 003/003 003 001 000/003 003 149 151 153 154 155 156 00:00:52 00:00:02 00:00:20 00:00:21 00:00:19 00:00:00 00:02:14 XMT XMT XMT RCV RCV XMT XMT ☎215 TEST fax@nwfax1 fax@nwfax1.
Journals and Lists Explanation of contents (1) Printout date (2) Printout time (3) Journal number (4) Communication result : "OK" indicates that the communication was successful. "BUSY" indicates that the communication has failed because of busy line. "STOP" indicates that STOP was pressed during communication. "P-OK" indicates that memory overflow occurred while storing the documents into memory for transmission but successfully stored document(s) was sent.
Journals and Lists Communication Journal (COMM. JOURNAL) The Communication Journal (COMM. JOURNAL) lets you verify whether the transmission or polling was successful. You may select the printout condition (Off/Always/Inc. only) in Fax Parameter No. 012. Sample COMM. JOURNAL ************** - COMM. JOURNAL - ***************** DATE SEP-12-1999 **** TIME 15:00 **** P.01 (1) MODE = MEMORY TRANSMISSION (2) START=SEP-12 14:50 (3) END=SEP-12 15:00 FILE NO.= 050 (4) (5) STN NO. 001 002 003 004 (6) COMM.
Journals and Lists Explanation of contents (1) (2) (3) (4) Indication of communication mode Start time of communication End time of communication File number : 001 to 999 (When the communication is stored into memory, a file number is assigned for each communication.) (5) Station number : Sequential number of the Stations. (6) Communication result : "OK" indicates that the communication was successful. "BUSY" indicates that the communication has failed because of busy line.
Journals and Lists One-Touch/Abbreviated and Directory Search List To print a One-Touch/Abbreviated Number and Directory Search List of the telephone numbers you have stored. 1 2 3 4 FUNCTION 6 2:ONE-TCH/ABBR LIST? PRESS SET TO PRINT 2 SET 1:ONE-TOUCH/ABBR NO. 2:DIR. SEARCH * PRINTING * ONE-TOUCH/ABBR LIST 1 for One-Touch/ABBR Number List or or * PRINTING * DIR. SEARCH LIST 2 for Directory Search List 176 PRINT OUT (1-7) ENTER NO.
Journals and Lists Sample One-Touch List *************** -ONE-TOUCH LIST- ****************** DATE SEP-12-1999 ***** TIME 11:11 *** P.01 (1) (2) (3) (7) ONE- STATION NAME EMAIL ADDRESS / TELEPHONE NO. RELAY ADDR (ABBR NO.) TOUCH ROUTING SUB-ADDR (5) ROUTING TSI (6) <01> John Smith <02> Jane Smith <03> Bob Jones <04> Panafax1 <05> Panafax2 ☎201 555 3456 4452 +1 201 123 4567 ☎201 555 1212 1212 212 555 1234 jonesb@abcdefg.com 123456 201 555 1212 panafax1@rdmg.mgcs.mei.co.
Journals and Lists Sample Directory Search List *************** -DIR. SEARCH LIST- ******************* DATE SEP-12-1999 ***** TIME 11:11 *** P.01 (8) (2) (1) (3) (7) STATION NAME ONE-TOUCH/ EMAIL ADDRESS / TELEPHONE NO. RELAY ADDR (ABBR NO.) ABBR NO. ROUTING SUB-ADDR (5) ROUTING TSI (6) [B] [J] Bob Jones John Smith [003] [001] jonesb@abcdefg.
Journals and Lists Program List To print a Program List of the Dialing Patterns that you have previously entered into the Program Keys. 1 FUNCTION 2 PRINT OUT (1-7) ENTER NO. OR ∨ ∧ 6 3:PROGRAM LIST? PRESS SET TO PRINT 3 7 3 SET * PRINTING * PROGRAM LIST Sample Program List *************** -PROGRAM (1) PROGRAM [P1] [P2] [P3] [P4] LIST- ******************** DATE SEP-12-1998 ***** TIME 15:00 *** P.01 (2) PROGRAM/USER NAME TEST ACCOUNT ACC PROG.
Journals and Lists FAX Parameter List To print out a FAX Parameter List: 1 FUNCTION 2 PRINT OUT (1-7) ENTER NO. OR ∨ ∧ 6 4:FAX PARA. LIST? PRESS SET TO PRINT 4 3 SET * PRINTING * FAX PARAMETER LIST Sample FAX Parameter List *************** -FAX PARAMETER LIST- ************** DATE SEP-12-1999 ***** TIME 15:00 ***** P.
Journals and Lists Sample Internet Parameter List *************** -FAX PARAMETER LIST- ************** DATE SEP-12-1999 ***** TIME 11:11 *** P.02 *** INTERNET PARAMETERS *** TIME ZONE : GMT-5:00 Eastern Time (US & Canada) MAC ADDRESS : 080023000FF9 IP ADDRESS SUBNET MASK SMTP SERVER NAME DEF. ROUTER IP ADDR EMAIL ADDRESS DNS SERVER IP ADDRESS : : : : : : 140.212.123.125 255.255.255.255 ifeif1.mgcs.mei.co.jp 172.21.22.1 fax@nwfax1 133.185.247.
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PROBLEM SOLVING Troubleshooting If You Have Any of These Problems Mode During Installation Symptom The display is blinking Battery is completely discharged. This may happen at first installation. After setting the clock, the blinking will stop. Document doesn’t feed/multiple feed 1. Check that your document is free of staples and paper clips, and that it is not greasy or torn. 2.
Troubleshooting Mode Symptom Cause / Action page Print out a Journal report (e.g. FUNCTION, 6, 1,SET and 1) and check quality to make sure whether your machine has trouble. If Journal report quality is OK, your machine has no problem, report to the sending party that they have a problem. If copy is NG, replace the Toner Cartridge. 171 Fuzzy print 1. Make sure you are using the correct paper for the best possible print quality. 2. Try reversing the recording paper to the other side.
Troubleshooting Information Codes When something unusual occurs, the display may show one of the Information Codes listed below. These will help you to identify and correct the problem. Info. Code Meaning Action Page 001 Recording paper jammed when feeding from the 1st cassette. Remove the jammed paper. 190 002 Recording paper jammed when feeding from the 2nd cassette. Remove the jammed paper. 190 003 Recording paper jammed when feeding from the 3rd cassette. Remove the jammed paper.
Troubleshooting Info. Code Meaning Action Page 402 During initial handshake, communication error occurred. Reload the document and send again. -- 403 No polling capability at the remote side. Ask remote side to set "POLLED=ON". -- Reload the document and send again. -- 404/405 During initial handshake, communication error occurred. 406 Transmission Password does not match. Receiving Password does not match. Received from an unauthorized station in Selective Reception mode.
Troubleshooting Info. Code Meaning 540/541 Communication error occurred while transmitting. 542 543/544 550 Telephone line disconnected. 552/553 Communication error occurred while receiving. 554/555 Action Page 1. Reload the document and send again. 2. Check with the other party. -- Check with the other party. -- Check with the other party. -- 580 Sub-address transmission to a unit that has no Subaddress function. Check the remote station.
Troubleshooting Info. Code Meaning Action Page 718 Page Memory Overflow occurred while receiving Check the document size and resolution. Ask printing data. The paper size selected within your originator to re-send in a supported size and application to print is larger than the paper size loaded resolution. in the cassette(s). -- 719 Received data via LAN is in a format that is not supported. Ask the originator to re-send with a supported file attachment format: * In a TIFF-F format.
Troubleshooting Email ABBR Programming Errors Error Message Sent to the Sender Error messages that are emailed from the DX-2000 to the original sender during remote programming of the One-Touch / ABBR No. via email.
Troubleshooting Clearing a Recording Paper Jam If the recording paper becomes jammed in the machine, the display will show an Information Code 001, 002, 003, 007 or 008. To clear the jam, Info. Code 001, 002, 003, 008 (1) Open the Printer Cover. (2) Remove the jammed paper. (3) Slide out the Paper Cassette. (4) Remove the jammed or wrinkled paper and 1 reload the recording paper into the paper 2 cassette. Caution: Make sure that the paper is set under the clips of the Paper Cassette.
Troubleshooting Clearing a Document Jam If a document becomes jammed in the machine, the display will show the Information Code 030 or 031. To clear the jam: 1 (1) Open the ADF Door. 1 (2) Remove the jammed document.
Troubleshooting Cleaning the Document Scanning Area If the receiving party reports that the received documents were black, or contained black lines, try making a copy on your unit to verify. If the copy is black or has black lines, the document Scanning Area is probably dirty and must be cleaned. To clean the Scanning Area: 1 Open the ADF Door. ADF Door 2 Wipe the Scanning Area gently with a soft gauze cloth wet with ethyl alcohol.
Troubleshooting Cleaning the Printer Roller If you find toner on the back of the recording paper, the printer roller in the fuser unit is probably dirty. To clean the printer roller: 1 2 FUNCTION 7 6 SET CLEANING CHARTS 1:PRINT 2:CLEAN * PRINTING * CLEANING CHARTS 1 The machine will print 3 Cleaning Charts. Then, return to standby. 8 HOW TO LOAD THE CLEANING CHARTS 1.OPEN THE PAPER CASSETTE (If multiple cassette configuration, OPEN THE UPPER PAPER CASSETTE) 2.
Troubleshooting Adjusting the Automatic Document Feeder (ADF) If document misfeeding occurs frequently, we suggest you adjust the ADF. To adjust the ADF: Pull the blue Pressure Adjusting Lever upward and slide it to the desired position depending on the condition.
Troubleshooting Verification Stamp The Verification Stamp contains ink. When the stamp mark appears faded or hard to see, the stamp should be replaced or refilled with ink. To remove the stamp: 1 Open the ADF Door. ADF Door 8 2 (1) Remove by pulling the Stamp Assembly 2 upward. (2) Remove the Stamp. Replace the stamp 1 with a new one or refill the stamp with a few drops of the specified ink into the back of the stamp. (see Note 1) (see Note 2) Note: 1.
Troubleshooting Replacing the Lithium Battery During the initial self test, when the power is turned “On”, the machine will evaluate the condition of the clock back up battery. If the battery is weak or fully discharged, the following message will be shown on the display. REPLACE BATTERY INFO. CODE=026 To replace the battery, follow the procedure below: 1 (1) Turn the Power Switch to the “O” (OFF) position. 2 3 (2) Open the ADF Door. (3) Remove the Battery together with the Battery Holder.
Troubleshooting Checking the Telephone Line When you do not hear a dial tone through the telephone connected to the machine or when the telephone does not ring (No automatic receive). 1 Unplug the Telephone Line Cable from the telephone jack that was supplied by the telephone company. 8 2 Plug a different regular telephone into the 3 Check for dial tone through the handset. If same telephone jack. there is still no dial tone, report it to your local telephone company.
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APPENDIX Specifications Compatibility ITU-T Group 3 Coding Scheme JBIG, MH, MR, MMR (Conforms to ITU-T Recommendations) Modem Type ITU-T V.34, V.17, V.33, V.29, V.27 ter and V.21 Modem Speed 33600 - 2400 bps Document Size Max. : 11.0 x 78.7 in (280 x 2000 mm) (with operator’s assistance) Min. : 5.8 x 5.0 in (148 x 128 mm) Document Thickness Single page : 0.0024 in (12 lbs) to 0.0060 in (30 lbs) Multiple pages : 0.0024 in (12 lbs) to 0.
Specifications Effective Recording Size Letter A4 Legal : 8.2 x 10.7 in (208 x 271 mm) : 8.0 x 11.4 in (202 x 289 mm) : 8.2 x 13.7 in (208 x 348 mm) Print Margin (See Note 1) 0.16 in (4 mm) 0.16 in (4 mm) 0.16 in (4 mm) 0.16 in (4 mm) Recording Paper Capacity Approx.
Specifications Power Supply 99-138 VAC, 47-63 Hz, Single Phase Power Consumption Standby : Approx. 14 Wh (Energy-Saver Mode : On) : Approx. 82 Wh (Energy-Saver Mode : Off) [Room temperature : 77°F (25°C)] Transmission : Approx. 23 W Reception : Approx. 460 W Copy : Approx. 470 W Max : Approx. 470 W Nework Connection Local Area Network (LAN) Ethernet/IEEE 802.3 Physical Interface; RJ-45 (IS8877, i.e.
Recording Paper Specifications In general, most photocopy papers will also work very well. There are many "name" and "generic" brands of paper available. We recommend that you test various papers until you obtain the results you are looking for. The following table summarizes the major specifications to consider when selecting white or colored paper. Basic Weight 16 to 24 lb (60 to 90 g/m2) Cut Edge Conditions Cut with sharp blades, no visible frayed edges Grain Long grain Moisture Content 3.7% to 5.
Options and Supplies Please contact your local Panasonic dealer for availability. A. Options: (see Note 1) (see Note 2) Order No.
Options and Supplies B. Supplies: Order No.
Options and Supplies Installing the Memory Card (Flash Memory Card and / or DRAM Card) Before installing, make sure that there is no document file(s) stored in the memory. You may confirm by printing out a File List (see page 139). When the memory card is installed, the machine will initialize the document memory, all contents stored in the document memory at that time will be lost. 1 (1) Turn the Power Switch to the "O" (OFF) Memory Card Cover 2 3 position located in the rear of the machine.
FCC Notice for User in USA ! WARNING This equipment generates radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio and television reception.
FCC Notice for User in USA The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via telephone facsimile machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of transmission the following information: 1)Date and Time of transmission; and, 2)Identification of either business, business entity or individual sending the message: and, 3)Telephone number
Notice to User in Canada NOTICE The Industry Canada Label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements. The Department does not guarantee the equipment will operate to the user’s satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company.
Notice to User in Canada Avis L’étiquette de Industrie Canada identifie le matériel homologué. Cette étiquette certifie que le matériel est conforme à certaines normes de protection, d’exploitation et de sécurité des réseaux de télécommunications. Le Ministère n’assure toutefois pas que le matériel fonctionnera à la satisfaction de l’utilisateur. Avant d’installer ce matériel, l’utilisateur doit s’assurer qu’il est permis de le raccorder aux installations de l’entreprise locale de télécommunication.
Glossary 10Base-T An Ethernet standard for cable. The 10 refers to its 10 Mbps bandwidth, the base to single channel baseband, and the T to the Twisted pair. The cable uses two pairs of unshielded twisted wires. Access code A 4-digit programmable code that prevents unauthorized operation of your Fax. ABBR No. (Abbreviated Number) The ability to store full phone numbers or email addresses into the dialer and then utilizing a short series of keystrokes to speed dial that number in the future.
Glossary Directory Sheet The list that contains the station names that are programmed into your unit. DNS (Domain Name Server) The purpose of the DNS is to store records containing domain information, such as Fully Qualified Domain Names (FQDN) and translate them to TCP/IP addresses. Domain Name A unique name that identifies an Internet site. Domain Names always have 2 or more parts, separated by dots. The part on the left is the most specific, and the part on the right is the most general.
Glossary Header A row of information that is transmitted by the sending machine and printed on the top of each page by the receiving unit. This identifies the transmitting unit and information about the transmission, such as time and date. Home Page The page that your Browser displays when it starts up or the main web page for a business, organization, etc. Host Any computer on a network that is a repository for services available to other computers on the network.
Glossary LOGO Your programmed company name or identification up to 25 alphanumeric characters. MAC Address Its the hardware address, often referred to as MAC (Media Access Control) address that is assigned to the equipment. MAC address is hard-coded and is not configurable. The MAC address consists of 6 hexadecimal numbers separated by colons. Example: 00:00:c0:34:f1:50 Mail Gateway IP Address The Address of the Mail Server.
Glossary Print reduction modes The methods used to determine how an incoming document will be reduced to print onto the paper loaded in your machine. Program keys Keys that are defined for storing a sequence of stations to be dialed. Protocol A protocol is the special set of rules for communicating that the end points in a telecommunication connection use when they send signals back and forth. Both end points must recognize and observe the protocol. PSTN Public Switched Telephone Network.
Glossary Substitute memory reception Your machine’s ability to store an incoming document into its memory, when it runs out of recording paper or toner. TCP/IP (Transmission Control TCP/IP is a suite of protocols used to connect to the Internet and wideProtocol/Internet Protocol) area networks. TIFF Image Viewer An application software to view the contents of TIFF-F File. Some TIFF Image Viewers may not display the data properly.
ITU-T Image No. 1 All specifications are based on the ITU-T Image No. 1 (The sample shown below is not to scale).
INDEX A H ABBR. Number List ....................................176, 177 Abbreviated Dialing Numbers ..............................63 Access Code......................................................146 ADF Capacity .....................................................199 Automatic Document Feeder ...............................78 Automatic Reception..........................................113 Automatic Reduction..........................................114 Halftone .....................................
POP Server Name .............................................. 41 POP User Name ................................................. 41 Power Consumption.......................................... 201 Pre Installation Information ................................. 14 Pressure Adjusting Lever .................................. 194 Print Collation.................................................... 116 Print Margin....................................................... 200 Print Reduction..........................
Facsimile Number Directory Name Number / Email Address
Facsimile DX-2000 User’s Guide Facsimile DX-2000 English Matsushita Graphic Communication Systems, Inc.
QUICK GUIDE DX-2000 How to Set Documents. Set the documents face down and adjust the document guides. You can set the documents on the ADF (Automatic Document Feeder) up to 50 pages* at one time. * : (Based on 20 lbs (0.0048”) weight Letter sizes document) The display message is as shown below when the documents are set properly. ENTER STATION(S) THEN PRESS START 00% How to Send Using Manual Dialing. 1 2 3 4 5 6 7 8 9 START 0 Set the documents face down. The document is stored in memory.
How to Send without storing into memory. 1 2 3 4 5 6 7 8 9 + START 0 Enter the telephone number or press the INTERNET key to enter an email address. MEMORY or Your machine starts dialing the number or sending via LAN. 01 Set the documents face down. The lamp goes off. or ABBR + 1 2 3 4 5 6 7 8 9 0 Enter a 3-digit code (000 to 999). How to Print Journals and Reports.