FC238HK-PFQX2217ZA_en.PDF Page 1 Wednesday, July 27, 2005 11:02 AM Compact Plain Paper Fax with DECT Operating Instructions Model No. Please read these operating instructions before using the unit and save for future reference. This unit is compatible with Caller ID. To use these features, you must subscribe to the appropriate service of your service provider.
FC238HK-PFQX2217ZA_en.book Page i Wednesday, July 27, 2005 11:02 AM Location of Controls How to use the operating instructions When following operating instructions, always keep the front cover page (next page) open for easy reference to the buttons.
FC238HK-PFQX2217ZA_en.book Page ii Wednesday, July 27, 2005 11:02 AM Location of Controls Please keep this page open when following operating instructions. For a description of each button, see page 10, 11.
FC238HK-PFQX2217ZA_en.book Page 2 Wednesday, July 27, 2005 11:02 AM Thank you for purchasing a Panasonic fax machine. For your future reference Date of purchase Serial number (found on the rear of the unit) Dealer’s name and address Dealer’s telephone number Attach your sales receipt here. Caution: L Note that the images of copied or received documents will remain on the used ink film. Use discretion when disposing of the used ink film.
FC238HK-PFQX2217ZA_en.book Page 3 Wednesday, July 27, 2005 11:02 AM Important Instructions Important Safety Instructions Instructions Important safety instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit. 3. Unplug this unit from power outlets before cleaning. Do not use liquid or aerosol cleaners.
FC238HK-PFQX2217ZA_en.book Page 4 Wednesday, July 27, 2005 11:02 AM Important Instructions CAUTION: Installation L Never install telephone wiring during a lightning storm. L Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. L Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. L Use caution when installing or modifying telephone lines. L Do not touch the plug with wet hands.
FC238HK-PFQX2217ZA_en.book Page 5 Wednesday, July 27, 2005 11:02 AM Important Instructions For best performance Battery charge L Place the handset on the cradle of the base unit for about 7 hours before initial use. L For details, see page 20. 1 Placing your base unit away from electrical appliances such as TVs, radios, personal computers or other phones. 2 Placing the base unit in a HIGH and CENTRAL location with no obstructions such as walls. 3 Raising the antenna vertically.
FC238HK-PFQX2217ZA_en.book Page 6 Wednesday, July 27, 2005 11:02 AM Table of Contents 1. Introduction 1. Table of Contents Accessories 1.1 Included accessories..........................8 1.2 Accessory information ........................9 Finding the Controls 1.3 Button descriptions of the base unit . 10 1.4 Button descriptions of the handset ... 11 1.5 Display descriptions of the handset.. 12 1.6 Overview .......................................... 13 2. Installation Base Unit 2.
FC238HK-PFQX2217ZA_en.book Page 7 Wednesday, July 27, 2005 11:02 AM Table of Contents 10.Multi-unit Operation Additional Units 10.1 Operating additional units................. 73 10.2 Registering a handset to a base unit 73 10.3 Handset locator ................................ 74 10.4 Intercom between handsets ............. 75 10.5 Transferring calls between handsets / Conference calls...............................75 10.6 Copying handset phonebook items .. 76 11.Useful Information Useful Information 11.
FC238HK-PFQX2217ZA_en.book Page 8 Wednesday, July 27, 2005 11:02 AM 1. Introduction 1 Introduction 1.1 Included accessories No. Item Quantity 1 Power cord 1 ---------- 2 Telephone line cord 1 ---------- 3 Paper tray 1 ---------- 4 Starter ink film (35 metres long) 1 5 Handset 1 6 Rechargeable batteries 2 7 Handset cover 1 8 Operating instructions 1 Chinese 1 English 9 Quick installation guide Notes prints about 105 A4-sized pages.
FC238HK-PFQX2217ZA_en.book Page 9 Wednesday, July 27, 2005 11:02 AM 1. Introduction 1.2 Accessory information 1.2.1 Available accessories Model No. Item Specifications/Usage KX-FA54E Replacement film*1 35 m × 2 rolls (Each roll will print about 105 A4-sized pages.) KX-TCA121HK Additional handset ---------- KX-A272 DECT repeater ---------- *1 We recommend that you buy a full-size replacement film for continuous use of your unit. Please use genuine Panasonic replacement film.
FC238HK-PFQX2217ZA_en.book Page 10 Wednesday, July 27, 2005 11:02 AM 1. Introduction Finding the Controls 1.3 Button descriptions of the base unit L Keep the front cover page open for button locations. A {MIC} (Microphone) L The built-in microphone. B {CALLER ID} L To use Caller ID features (page 35). C {LOCATOR}{HOLD} L To locate a handset (page 74). L To put a call on hold. D {ERASE} L To erase messages (page 53, 54). E {PLAYBACK} L To play messages (page 54).
FC238HK-PFQX2217ZA_en.book Page 11 Wednesday, July 27, 2005 11:02 AM 1. Introduction 1.4 Button descriptions of the handset Note: L Up to 3 menu items can be displayed at a time. To select a menu item not shown on the current page, scroll up or down by pressing the navigator key, {e} or {v}, respectively. L Keep the front cover page open for button locations. A {j/OK} (Menu/OK) L To initiate programming. L To store a setting during programming. L To lock/unlock the handset buttons (page 28).
FC238HK-PFQX2217ZA_en.book Page 12 Wednesday, July 27, 2005 11:02 AM 1. Introduction 1.5 Display descriptions of the handset Display icons Various icons appear on the handset display to indicate the current status of the unit.
FC238HK-PFQX2217ZA_en.book Page 13 Wednesday, July 27, 2005 11:02 AM 1. Introduction 1.6.2 Handset 1.6 Overview 1.6.1 Base unit 1 2 1 3 45 6 7 2 8 3 1 Speaker 2 Receiver 3 Microphone Removing the shipping tape Open the front cover by pulling up the centre part (1), then remove the shipping tape (2).
FC238HK-PFQX2217ZA_en.book Page 14 Wednesday, July 27, 2005 11:02 AM 2. Installation 2 Installation Base Unit 3 Open the back cover. 4 Insert the front ink film roll by inserting its blue gear into the left slot of the unit (1). Insert the rear ink film roll by inserting its white gear into the left slot of the unit (2). L The ink film is safe to touch and will not rub off on your hands like carbon paper. L Make sure the blue gear (1) and white gear (2) are installed as shown. 2.
FC238HK-PFQX2217ZA_en.book Page 15 Wednesday, July 27, 2005 11:02 AM 2. Installation 5 Turn the gear of the blue core (1) in the direction of the arrow until the ink film is tight (2). L The ink film is reversed. L The ink film is slack or creased. 1 6 Close the back cover securely by pushing down on the notched area at both ends (1). 1 2 7 Close the front cover securely. Correct L The ink film is wrapped around the blue core (3) at least once.
FC238HK-PFQX2217ZA_en.book Page 16 Wednesday, July 27, 2005 11:02 AM 2. Installation 2.1.2 Replacing the ink film To ensure that the unit operates properly, we recommend the use of Panasonic replacement film. See page 9 for accessory information. L We cannot be responsible for any damage to the unit or degradation of print quality which may occur from the use of non-Panasonic replacement film. 1 Open the covers (see steps 1 to 3 on page 14). 2 Remove the used core (1) and used ink film (2). 2.
FC238HK-PFQX2217ZA_en.book Page 17 Wednesday, July 27, 2005 11:02 AM 2. Installation 3 Insert the paper, print-side down (1). 2.3 Recording paper The unit can hold up to 30 sheets of 80 g/m2 paper. Please refer to page 96 for information on recording paper. 1 1 Pull the tension plate forward (1). 1 4 2 Push the tension plate back (1). Fan the paper to prevent paper jams. 1 L If the paper is not inserted correctly, readjust the paper, or the paper may jam.
FC238HK-PFQX2217ZA_en.book Page 18 Wednesday, July 27, 2005 11:02 AM 2. Installation 2.4.2 Replacing the batteries Handset 2.4 Battery installation / replacement 2.4.1 Installing the batteries 1 2 18 Insert the batteries negative (T) terminal first. If 7 flashes even after the handset batteries have been charged for 7 hours, the batteries must be replaced. We recommend the use of Panasonic batteries. See page 9 for accessory information. Important: L Use only rechargeable batteries.
FC238HK-PFQX2217ZA_en.book Page 19 Wednesday, July 27, 2005 11:02 AM 3. Preparation (3), please connect the telephone line cord as follows. 3 Preparationand Setup Connections 3.1 Connections Important: L The unit will not function when there is a power failure. To make calls in emergency situations, you should connect a telephone that can function during a power failure to the telephone line. 1 Power cord L Connect to the power outlet (220 V – 240 V, 50/60 Hz).
FC238HK-PFQX2217ZA_en.book Page 20 Wednesday, July 27, 2005 11:02 AM 3. Preparation 3.2 Battery charge Place the handset on the cradle of the base unit for about 7 hours before initial use. When charging, the battery icon is shown as follows. When the batteries are fully charged, 5 remains on the display. 1 Note: L Clean the handset charge contacts (1) and the charger charge contacts (2) with a soft, dry cloth once a month, otherwise the batteries may not charge properly.
FC238HK-PFQX2217ZA_en.book Page 21 Wednesday, July 27, 2005 11:02 AM 3. Preparation Help Button 3.3 Turning the handset power ON/OFF 3.4 Base unit help function 3.3.1 Power ON “BASIC SETTINGS”: How to set the date, time, your logo and fax number. Press {ih} for about 1 second. L The display will change to the standby mode. The unit contains helpful information which can be printed for quick reference. “FEATURE LIST”: How to program the features.
FC238HK-PFQX2217ZA_en.book Page 22 Wednesday, July 27, 2005 11:02 AM 3. Preparation Volume 3.5 Adjusting handset volume 3.6 Adjusting base unit volume {j/OK} {C} {>}{e}{v} {ih} {s} {SET} {A}{B} {INT} Ringer volume 1. Press {j/OK}. 2. Select “Handset Setup”, then press {>}. 3. Select “Ringer Setup”, then press {>}. 4. Select “Ringer Volume”, then press {>}. 5. Press {e} or {v} repeatedly to select the desired volume. 6. Press {>}. 7. Press {ih}.
FC238HK-PFQX2217ZA_en.book Page 23 Wednesday, July 27, 2005 11:02 AM 3. Preparation – “PULSE”: For rotary pulse dial service. Initial Programming 3.7 Dialling mode If you cannot dial (page 27, 39), change this setting depending on your telephone service. L Change this setting both on the handset and on the base unit. Press {SET}. L The next feature will be displayed. 5 Press {MENU}. 3.8 Date and time 3.7.
FC238HK-PFQX2217ZA_en.book Page 24 Wednesday, July 27, 2005 11:02 AM 3. Preparation 6 Enter the current hour/minute by selecting 2 digits for each. Press {*} repeatedly to select “AM”, “PM”, or 24-hour time entry. Example: 3:15 PM (12-hour time entry) 3.8.2 With the base unit 1. Press {0}{3} {1}{5}. Date :10-08-05 Time :03:15 @=12/24 {SET} 2. Press {*} repeatedly to display “PM”. {MENU} {<}{>} Date :10-08-05 Time :03:15 PM @=12/24 7 8 1 Press {MENU}. SYSTEM SETUP PRESS NAVI.[( )] Press {j/OK}.
FC238HK-PFQX2217ZA_en.book Page 25 Wednesday, July 27, 2005 11:02 AM 3. Preparation 3.9 Your logo Your logo will be printed on the top of each page sent from your unit. The logo can be your name or the name of your company. Keypad Characters {4} G H I 4 g h 4 J K L 5 j k 5 {5} {6} {8} {STOP} {MENU} {9} {<}{>}{A}{B} {MUTE} {SET} 1 {FLASH} Press {MENU}. SYSTEM SETUP PRESS NAVI.[( )] 2 Press {<} or {>} repeatedly to display the following. YOUR LOGO PRESS SET 3 Press {SET}.
FC238HK-PFQX2217ZA_en.book Page 26 Wednesday, July 27, 2005 11:02 AM 3. Preparation 1. Press {2} 2 times. LOGO=| B 2. Press {4} 3 times. LOGO=B| I 3.10 Your fax number Your fax number will be printed on the top of each page sent from your unit. 3. Press {*}. LOGO=B| i 4. Press {5} 3 times. LOGO=Bi| l {SET} {STOP} {MENU} {<}{>} {FLASH} To correct a mistake Press {<} or {>} to move the cursor to the incorrect character, and make the correction.
FC238HK-PFQX2217ZA_en.book Page 27 Wednesday, July 27, 2005 11:02 AM 4. Telephone L To exit the list, press {ih}. 4 Telephone Making and Answering Calls 4.1 Making phone calls 4.1.1 With the handset {j/OK} {C} {s} {<}{>}{e}{v} 1 2 3 {R} {ih} {C/T} Lift the handset and press {C} or {s}. Dial the telephone number. When finished talking, press {ih} or place the handset on the base unit.
FC238HK-PFQX2217ZA_en.book Page 28 Wednesday, July 27, 2005 11:02 AM 4. Telephone 2. Select “Voice Enhancer”, then press {>}. 3. Select the desired setting, then press {>}. Note: L If you select “High Tone” or “Low Tone”, “[VE]” is displayed. Mute You can mute your voice during a conversation. While mute is turned ON, you will be able to hear the other party, but the other party will not be able to hear you. 1. To mute your voice, press {C/T}. 2. To return to the conversation, press {C/T} again.
FC238HK-PFQX2217ZA_en.book Page 29 Wednesday, July 27, 2005 11:02 AM 4. Telephone Automatic Dialling 4.2 Answering phone calls 4.2.1 With the handset {C} {s} {ih} {INT} 1 2 4.3 Handset phonebook The handset phonebook allows you to make calls without having to dial manually. You can add 200 names and phone numbers to the phonebook, assign each phonebook item to the desired category, and search for phonebook items by name or category.
FC238HK-PFQX2217ZA_en.book Page 30 Wednesday, July 27, 2005 11:02 AM 4. Telephone To correct a mistake 1. Press {<} or {>} to move the cursor to the incorrect character/number. 2. Press {C/T}. L To erase all characters/numbers, press and hold {C/T}. 3. Enter the correct character/number. 4.3.2 Categories Categories can help you find items in the handset phonebook quickly and easily. When adding an item to the handset phonebook you can assign it to the desired category.
FC238HK-PFQX2217ZA_en.book Page 31 Wednesday, July 27, 2005 11:02 AM 4. Telephone 10 Select “Save”, then press {>}. L If you do not wish to overwrite, select “Go Back”. L To edit other items, repeat steps 2 to 10. 11 Press {ih}. 4.3.5 Erasing stored items To erase an item 1 2 Press {k}. Press {e} or {v} repeatedly to display the desired item. L To search by first character (index search), see page 30. To search by category, see page 30. 3 4 5 Press {j/OK}. 6 7 Press {>}.
FC238HK-PFQX2217ZA_en.book Page 32 Wednesday, July 27, 2005 11:02 AM 4. Telephone 4.4 Base unit phonebook The base unit phonebook allows you to make calls without having to dial manually. You can store 100 names and telephone numbers to the phonebook. L You can also send faxes using the base unit phonebook (page 41). L The handset has its own individual phonebook (page 29). {ERASE} {DIGITAL SP-PHONE} {STOP} {SET} {<}{>}{A}{B} {MENU} 4.4.
FC238HK-PFQX2217ZA_en.book Page 33 Wednesday, July 27, 2005 11:02 AM 4. Telephone 2 Press {A} or {B} repeatedly to display the desired item. 3 4 Press {MENU}. 5 Press {SET}. Press {#}. L To cancel erasing, press {STOP}. Another method to erase a stored item 1. Press {>}. 2. Press {A} or {B} repeatedly to display the desired item. 3. Press {ERASE}. 4. Press {SET}. Caller ID 4.5 Caller ID service This unit is compatible with Caller ID service offered by your local telephone company.
FC238HK-PFQX2217ZA_en.book Page 34 Wednesday, July 27, 2005 11:02 AM 4. Telephone may not be received properly. Consult your PBX supplier. L If the unit cannot receive caller information, the following will be displayed: “OUT OF AREA”: The caller dialled from an area which does not provide Caller ID service. “PRIVATE CALLER”: The caller requested not to send caller information. To confirm caller information by printing the Caller ID list – To print manually, see page 95.
FC238HK-PFQX2217ZA_en.book Page 35 Wednesday, July 27, 2005 11:02 AM 4. Telephone 4.6.2 With the base unit 4.6 Viewing and calling back using caller information The display will show the number of new calls in standby mode. Example: You can easily view caller information and call back. 10 CALLS 10:59 {CALLER ID} Important: L Calling back will not be possible if the caller information does not include a telephone number. 4.6.
FC238HK-PFQX2217ZA_en.book Page 36 Wednesday, July 27, 2005 11:02 AM 4. Telephone 4.7 Editing a caller’s telephone number before calling back L Keep the front cover page open for button locations. 4.7.1 With the handset 1 2 3 4 To insert a number 1. Press {<} or {>} to move the cursor to the position to the right of where you want to insert the number. 2. Enter the number. Press {j/OK}. Select “Caller List”, then press {>}. Press {e} or {v} repeatedly to display the desired item.
FC238HK-PFQX2217ZA_en.book Page 37 Wednesday, July 27, 2005 11:02 AM 4. Telephone 2. Press {A} or {B} repeatedly to display the desired item. 3. Press {ERASE}. L To erase other items repeat steps 2 to 3. 4. Press {STOP}. 4.9 Storing caller information into the phonebook L Keep the front cover page open for button locations. Important: L This feature is not available if the caller information does not include a telephone number. 4.9.1 Into the handset phonebook 1 2 3 Press {j/OK}.
FC238HK-PFQX2217ZA_en.book Page 38 Wednesday, July 27, 2005 11:02 AM 4. Telephone Note: L You can confirm the stored items in the base unit phonebook by printing the fax number list (page 95). L To edit a name and number, see page 32. 4.10 Voice mail service Voice mail is an automatic answering service offered by your service provider. If you subscribe to this service, your service provider’s voice mail system can answer calls for you when you are unavailable to answer the phone or when your line is busy.
FC238HK-PFQX2217ZA_en.book Page 39 Wednesday, July 27, 2005 11:02 AM 5. Fax 5 Fax Sending Faxes 5.1 Sending a fax manually 5 6 Dial the fax number. When a fax tone is heard: Press {FAX/START}. When the other party answers your call: 1 Ask them to press their start button. When the fax tone is heard, press {FAX/START}. {A}{B} {STOP} {REDIAL} {FAX/START} {DIGITAL SP-PHONE} {j/OK} {C} {s} {ih} {>} 1 Adjust the width of the document guides (1) to fit the actual size of the document.
FC238HK-PFQX2217ZA_en.book Page 40 Wednesday, July 27, 2005 11:02 AM 5. Fax Maximum document size 2. Enter the fax number. L The document will be fed into the unit and scanned into memory. The unit will then transmit the data. If the document exceeds the memory capacity, sending will be cancelled and this feature will be turned OFF automatically. You must send the entire document manually.
FC238HK-PFQX2217ZA_en.book Page 41 Wednesday, July 27, 2005 11:02 AM 5. Fax 5.3 Sending a fax using the base unit phonebook 5.4 Broadcast transmission Before using this feature, store the desired names and telephone numbers into the base unit phonebook (page 32). L Keep the front cover page open for button locations. By storing base unit phonebook items (page 32) into the broadcast memory, you can send the same document to multiple parties (up to 20).
FC238HK-PFQX2217ZA_en.book Page 42 Wednesday, July 27, 2005 11:02 AM 5. Fax 5.4.3 Erasing a stored item from the broadcast memory 1. Insert the document. 2. Press {>}. 1 2 Press {>}. 3. Press {A} or {B} repeatedly to display “”. Press {A} or {B} repeatedly to display “”. 4. Press {SET} to start programming the parties you want to send the document to. 3 4 5 Press {MENU}. 5. Press {A} or {B} repeatedly to display the desired party. Press {#}.
FC238HK-PFQX2217ZA_en.book Page 43 Wednesday, July 27, 2005 11:02 AM 5. Fax Receiving Faxes 5.5 Selecting the way to use your fax machine Depending on your situation, select the way you prefer to use your fax machine. Auto receive – Use as a telephone answering machine and/or fax (TAM/FAX mode) – Use only as a fax (FAX ONLY mode) Manual receive – Use mostly as a telephone (TEL mode) – Use as a telephone and/or fax (TEL/FAX mode) automatic answer feature to OFF by pressing {AUTO ANSWER} repeatedly.
FC238HK-PFQX2217ZA_en.book Page 44 Wednesday, July 27, 2005 11:02 AM 5. Fax 5.7 Manual receive 5.7.1 Use mostly as a telephone (TEL mode) Your situation You want to answer calls by yourself. If a fax call is received, you must receive the fax manually. Setup Set the fax machine to TEL mode (page 45) by pressing {AUTO ANSWER} repeatedly. {FAX/START} Note: L Make sure feature #73 is set to “TEL” beforehand (page 62). How to receive phone calls and faxes You have to answer all calls manually.
FC238HK-PFQX2217ZA_en.book Page 45 Wednesday, July 27, 2005 11:02 AM 5. Fax 5.8 Receiving a fax manually – Auto answer OFF 5.8.1 Activating TEL mode 1 Make sure feature #73 is set to “TEL” beforehand (page 62). 2 Press {AUTO ANSWER} repeatedly to display the following. TEL MODE L The {AUTO ANSWER} indicator on the base unit turns OFF. Note: L By default, the unit reduces the size of the received document to 92% when printing (See feature #36 on page 61 for details).
FC238HK-PFQX2217ZA_en.book Page 46 Wednesday, July 27, 2005 11:02 AM 5. Fax 5.8.2 Activating TEL/FAX mode 1 Make sure feature #73 is set to “TEL/FAX” beforehand (page 62). 2 Press {AUTO ANSWER} repeatedly to display the following. TEL/FAX MODE L The {AUTO ANSWER} indicator on the base unit turns OFF. 3 The ringer volume setting should be ON (page 22). {STOP} How phone calls and faxes are received 1. “INCOMING CALL” will be displayed but the unit will not ring. 2.
FC238HK-PFQX2217ZA_en.book Page 47 Wednesday, July 27, 2005 11:02 AM 5. Fax 5.9 Receiving a fax automatically – Auto answer ON 5.9.1 Activating TAM/FAX mode 1 Make sure feature #77 is set to “TAM/FAX” beforehand (page 62). 2 Press {AUTO ANSWER} repeatedly to display the following. TAM/FAX MODE L The {AUTO ANSWER} indicator on the base unit turns ON. L The remaining time for recording incoming messages will be displayed.
FC238HK-PFQX2217ZA_en.book Page 48 Wednesday, July 27, 2005 11:02 AM 5. Fax 5.9.2 Activating FAX ONLY mode 1 Make sure feature #77 is set to “FAX ONLY” beforehand (page 62). 2 Press {AUTO ANSWER} repeatedly to display the following. FAX ONLY MODE L The {AUTO ANSWER} indicator on the base unit turns ON. How faxes are received When receiving calls, the unit will automatically answer all calls and only receive fax documents.
FC238HK-PFQX2217ZA_en.book Page 49 Wednesday, July 27, 2005 11:02 AM 5. Fax 5.11 Junk fax prohibitor (preventing fax reception from undesired callers) If you subscribe to Caller ID service, this feature prevents fax reception from calls that do not show caller information. Additionally, the fax machine will not accept faxes originating from numbers that match a programmable junk fax prohibitor list. L Keep the front cover page open for button locations.
FC238HK-PFQX2217ZA_en.book Page 50 Wednesday, July 27, 2005 11:02 AM 6. Duplex Ring 6 Duplex Duplex Ring Ring 6.1 Using with the ring detection feature When you subscribe to a duplex ring service, your telephone company will assign you a new fax number and will also tell you the assigned ring pattern. Please complete the following setup on your fax machine to identify the assigned ring pattern. Important: L To use the ring detection feature, set to TEL mode (page 45).
FC238HK-PFQX2217ZA_en.book Page 51 Wednesday, July 27, 2005 11:02 AM 7. Copy 7 Copy Copying 7.1 Making a copy 1 {STOP} {START} {COPY} {>}{A}{B} 1 Adjust the width of the document guides (1) to fit the actual size of the document. 2 Insert the document (up to 10 pages) FACE DOWN until a single beep is heard and the unit grasps the document. L If the document guides are not adjusted to fit the document, re-adjust them. 3 If necessary, press {A} or {B} repeatedly to select the desired resolution.
FC238HK-PFQX2217ZA_en.book Page 52 Wednesday, July 27, 2005 11:02 AM 7. Copy Setting Recording paper size Original document size “100%” (default) A4 A4, Letter “92%” A4 A4 “86%” A4 A4 “72%” A4 Legal L After copying, the collating feature will turn OFF automatically. L If the unit has run out of recording paper, the unit will scan the document but will not print, and the data will not be stored in the memory. Insert more paper, press {START}, then try copying again.
FC238HK-PFQX2217ZA_en.book Page 53 Wednesday, July 27, 2005 11:02 AM 8. Answering Machine – If you change the setting from 60 seconds to 16 seconds, your TAM/FAX greeting message will be deleted. The prerecorded greeting message will be played when a call is received. 8 Answering Machine Greeting 8.1 Recording your greeting message The unit has a pre-recorded greeting message for TAM/FAX mode.
FC238HK-PFQX2217ZA_en.book Page 54 Wednesday, July 27, 2005 11:02 AM 8. Answering Machine Incoming Messages 8.2 Listening to recorded messages When the unit has recorded new voice messages: – The {AUTO ANSWER} indicator will flash when the auto answer setting is turned ON. – The total number of recorded messages will flash on the base unit display. Example: 02 To repeat a message Press {<} while listening to the message.
FC238HK-PFQX2217ZA_en.book Page 55 Wednesday, July 27, 2005 11:02 AM 8. Answering Machine 4 To stop recording, press {MEMO}. L You can also stop recording by pressing {STOP}.
FC238HK-PFQX2217ZA_en.book Page 56 Wednesday, July 27, 2005 11:02 AM 8. Answering Machine Remote Operation 8.4 Operating from a remote location You can call your unit from a remote location and access the answering machine. Important: L Program the remote operation ID beforehand (feature #11 on page 59). L Set the unit to TAM/FAX mode before going out (page 47). L Use a touch tone telephone for remote operations. Helpful hints: L When you press a key, press firmly.
FC238HK-PFQX2217ZA_en.book Page 57 Wednesday, July 27, 2005 11:02 AM 8. Answering Machine {0} Skip greeting message L The greeting message is skipped. {8}{0} Turn OFF auto answer setting L The receive mode will be changed from TAM/FAX mode to TEL mode or TEL/FAX mode depending on the setting of feature #73 (page 62). L You cannot return to TAM/FAX mode in the same call. To turn ON the auto answer setting 1. Call your unit and wait for 20 rings. L A beep will sound. 2.
FC238HK-PFQX2217ZA_en.book Page 58 Wednesday, July 27, 2005 11:02 AM 9. Programmable Features 9 Programmable Base Unit Features 9.1 Base unit programming {<}{>}{A}{B} {SET} {MENU} 9.1.1 Programming basic features 1 2 Press {MENU}. Select the feature you wish to program. Press {<} or {>} repeatedly to display the desired feature. L The current setting of the feature will be displayed. 3 Press {A} or {B} repeatedly to display the desired setting.
FC238HK-PFQX2217ZA_en.book Page 59 Wednesday, July 27, 2005 11:02 AM 9. Programmable Features 9.2 Basic features Code #01: Setting the date and time SET DATE & TIME PRESS SET See page 24 for details. Code #02: Setting your logo YOUR LOGO PRESS SET Code #10: Changing the maximum recording time for incoming messages RECORDING TIME =VOX [±] “VOX” (default): Unlimited. “1 MIN”–“9 MIN”: 1 minute to 9 minutes. Code #11: Setting the remote operation ID REMOTE TAM ID =ON [±] 1. Press {MENU}.
FC238HK-PFQX2217ZA_en.book Page 60 Wednesday, July 27, 2005 11:02 AM 9. Programmable Features 8. Press {SET}. 9.3 Advanced features Code #22: Setting the journal report to print automatically AUTO JOURNAL =ON [±] 9. Enter the transmission start time. L If you select 12-hour time entry when you set the date and time (page 24), press {*} repeatedly to select “AM” or “PM”. L If you selected 24-hour time entry when you set the date and time (page 24), the time is set using 24-hour time entry.
FC238HK-PFQX2217ZA_en.book Page 61 Wednesday, July 27, 2005 11:02 AM 9. Programmable Features – memory becomes full during enlarge, reduce or collate copy. Code #36: Receiving oversized documents RCV REDUCTION =92% [±] If the size of the document sent by the other party is as large as, or larger than the recording paper, the unit can reduce the document and print it. Select the desired reduction rate.
FC238HK-PFQX2217ZA_en.book Page 62 Wednesday, July 27, 2005 11:02 AM 9. Programmable Features “ON” (default): You will hear the friendly reception voice guide, pre-recorded messages and voice time/day stamp. “OFF”: Deactivates this feature. Code #54: Changing the recording time for your TAM/FAX greeting message GREETING TIME =16s [±] “16s” (default): Maximum recording time is 16 seconds. “60s”: Maximum recording time is 60 seconds. See page 53 for details.
FC238HK-PFQX2217ZA_en.book Page 63 Wednesday, July 27, 2005 11:02 AM 9. Programmable Features Note: L The ECM setting (feature #68 on page 62) will not be reset. 9.4 Direct commands for programming features You can also select the desired setting by directly entering the program code (# and a 2-digit number) and direct command. For more details on the features, see page 59 to page 62. 1 2 3 Press {MENU}. 4 5 Press {SET}. Press {#} and the 2-digit code number.
FC238HK-PFQX2217ZA_en.book Page 64 Wednesday, July 27, 2005 11:02 AM 9. Programmable Features – {6}: “RINGER OFF” {#}{1}{0} Message recording time – {0}: “VOX” (default) – {1}: “1 MIN” – {2}: “2 MIN” – {3}: “3 MIN” – {4}: “4 MIN” – {5}: “5 MIN” – {6}: “6 MIN” – {7}: “7 MIN” – {8}: “8 MIN” – {9}: “9 MIN” {#}{1}{1} Remote operation ID – {1}: “ON” (default) – {2}: “OFF” L If you select “ON”, enter a 3-digit number except a number using 0 or 7.
FC238HK-PFQX2217ZA_en.book Page 65 Wednesday, July 27, 2005 11:02 AM 9. Programmable Features {#}{7}{6} Connecting tone – {1}: “ON” (default) – {2}: “OFF” {#}{7}{7} Auto answer – {1}: “FAX ONLY” – {2}: “TAM/FAX” (default) {#}{7}{8} TEL/FAX ring setting – {1}: “1” – {2}: “2” (default) – {3}: “3” – {4}: “4” – {5}: “5” – {6}: “6” – {7}: “7” – {8}: “8” – {9}: “9” {#}{8}{0} Set default – {1}: “YES” – {2}: “NO” (default) L If you select “YES”, press {SET} 2 times, then press {MENU} to exit programming.
FC238HK-PFQX2217ZA_en.book Page 66 Wednesday, July 27, 2005 11:02 AM 9. Programmable Features Handset 9.5 Handset programming L When customising, the current item or setting is indicated by ). Menu Sub-menu “Time Settings” “Set Date & Time” “Ringer Setup” Sub-menu 2 Default setting ---------- “Call Options” “Off” page 67 “Ringer Volume” Maximum page 22 “Ext. Ringtone” “Ringtone 1” page 67 “Int.
FC238HK-PFQX2217ZA_en.book Page 67 Wednesday, July 27, 2005 11:02 AM 9. Programmable Features 9.5.1 Programmable functions L The alarm will sound at the set time even when the ringer is turned OFF. L If you select “Once”, the setting will be changed to “Off” after the alarm sounds. 9.5.3 Ringer options {j/OK} {C} {ih} {>}{e}{v} Helpful hints: L To exit programming, press {ih} at any time. 9.5.2 Alarm Setting alarm An alarm will sound for 3 minutes at the set time once or daily.
FC238HK-PFQX2217ZA_en.book Page 68 Wednesday, July 27, 2005 11:02 AM 9. Programmable Features 6. Select “On” or “Off” (default), then press {>}. 7. Press {ih}. Note: L When the night mode is turned ON, “[N]” is displayed. L Set the receiving mode to TEL mode. Setting the start and end time for night mode 1. Press {j/OK}. 2. Select “Handset Setup”, then press {>}. 3. Select “Ringer Setup”, then press {>}. 4. Select “Night Mode”, then press {>}. 5. Select “Start/End”, then press {>}. 6.
FC238HK-PFQX2217ZA_en.book Page 69 Wednesday, July 27, 2005 11:02 AM 9. Programmable Features press {>}, press {v} 2 times, press {>}, press {v}, press {>}, select the desired language, then press {>}. Press {ih}. Changing the display contrast 1. Press {j/OK}. 2. Select “Handset Setup”, then press {>}. 3. Select “Display Setup”, then press {>}. 4. Select “Contrast”, then press {>}. 5. Press {e} or {v} repeatedly to select the desired contrast, then press {>}. 6. Press {ih}. 9.5.
FC238HK-PFQX2217ZA_en.book Page 70 Wednesday, July 27, 2005 11:02 AM 9. Programmable Features Note: L The following items will be deleted or reset to their default settings: – Settings listed on page 66 (not including items using the base unit PIN) – Redial list – Voice enhancer – Category names – Category ring tones L The following items will be retained: – Handset phonebook items (category names and ring tones will be reset to their default settings.) – Date and time 9.5.
FC238HK-PFQX2217ZA_en.book Page 71 Wednesday, July 27, 2005 11:02 AM 9. Programmable Features Storing/changing emergency numbers These settings determine which telephone numbers can be dialled while the call bar feature is ON (page 69). 1. Press {j/OK}. 2. Select “Base Unit Setup”, then press {>}. 3. Enter “0000” (default base unit PIN). L If you changed the PIN, enter it (page 71). 4. Select “Call Options”, then press {>}. 5. Select “Emergency No.”, then press {>}. 6.
FC238HK-PFQX2217ZA_en.book Page 72 Wednesday, July 27, 2005 11:02 AM 9. Programmable Features L The repeater mode will be retained (page 74).
FC238HK-PFQX2217ZA_en.book Page 73 Wednesday, July 27, 2005 11:02 AM 10. Multi-unit Operation Up to 6 handsets can be registered to a single base unit. Additional handsets, for example, will allow you to have an intercom call with another handset while a third handset is on an outside call. See page 9 for accessory information. Note: L If an error tone sounds, or if w is still flashing, register the handset manually. L If all registered handsets start ringing in step 2, press {LOCATOR} to stop.
FC238HK-PFQX2217ZA_en.book Page 74 Wednesday, July 27, 2005 11:02 AM 10. Multi-unit Operation 4 Select the desired base unit number, or “Auto”, then press {>}. L The handset starts searching for the base unit. 10.2.4 Cancelling a handset A handset can cancel its own registration (or the registration of another handset) that is stored in the base unit. This will allow the base unit to forget the handset. 1 2 Press {j/OK}. 3 Enter “0000” (default base unit PIN).
FC238HK-PFQX2217ZA_en.book Page 75 Wednesday, July 27, 2005 11:02 AM 10. Multi-unit Operation 10.4 Intercom between handsets L If the transferred call is not answered within 60 seconds, the handset 1 will ring again. Press {INT} or {C} to return to the outside call. Intercom calls can be made between handsets in the same radio cell, but not in different radio cells. L Keep the front cover page open for button locations. Example: When handset 1 calls handset 2 1.
FC238HK-PFQX2217ZA_en.book Page 76 Wednesday, July 27, 2005 11:02 AM 10. Multi-unit Operation 10.6 Copying handset phonebook items Phonebook items (page 29) can be copied from the handset to the phonebook of another handset. L Keep the front cover page open for button locations. Copying a stored item 1. Find the desired item (page 30), then press {j/OK}. 2. Select “Copy”, then press {>}. 3. Enter the handset number you wish to send the item to. 4.
FC238HK-PFQX2217ZA_en.book Page 77 Wednesday, July 27, 2005 11:02 AM 11. Useful Information 11 Useful Information 11.1 Available character entries for the handset The handset dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The available character entry modes are, Alphabet, Numeric, Greek, Extended 1, Extended 2, and Cyrillic.
FC238HK-PFQX2217ZA_en.book Page 78 Wednesday, July 27, 2005 11:02 AM 11.
FC238HK-PFQX2217ZA_en.book Page 79 Wednesday, July 27, 2005 11:02 AM 12. Help 12 Help 12.1 Error messages – Reports If a problem occurs during fax transmission or reception, one of the following messages will be printed on the sending and journal reports (page 40). Message COMMUNICATION ERROR Code 40-42 46-72 FF Cause & Solution L A transmission or reception error occurred. Try again or check with the other party. 43 44 L A line problem occurred.
FC238HK-PFQX2217ZA_en.book Page 80 Wednesday, July 27, 2005 11:02 AM 12. Help 12.2 Error messages – Base unit display If the unit detects a problem, one or more of the following messages will appear on the display. Display Cause and Solution “CALL SERVICE” L There is something wrong with the unit. Contact our service personnel. “CHECK DOCUMENT” L The document was not fed into the unit properly. Re-insert the document.
FC238HK-PFQX2217ZA_en.book Page 81 Wednesday, July 27, 2005 11:02 AM 12. Help Display Cause and Solution “MESSAGE FULL” L There is no memory available to record voice messages. Erase unnecessary messages (page 54). “MODEM ERROR” L There is something wrong with the unit’s modem. Contact our service personnel. “NO FAX REPLY” L The other party’s fax machine is busy or has run out of recording paper. Try again.
FC238HK-PFQX2217ZA_en.book Page 82 Wednesday, July 27, 2005 11:02 AM 12. Help Troubleshooting 12.3 When a function does not work, check here If you still have difficulties after following the instructions in this section, reset the unit. Disconnect the power cord and turn OFF the handset. Reconnect the power cord and turn ON the handset. 12.3.1 Initial settings Problem Cause & Solution I cannot hear a dial tone.
FC238HK-PFQX2217ZA_en.book Page 83 Wednesday, July 27, 2005 11:02 AM 12. Help Problem Cause & Solution The base unit beeps. L Recording paper/ink film has run out. Press {STOP} to stop the beeps and install paper/ink film. The speakerphone is not working. L Use the speakerphone in a quiet room. L If you have difficulty hearing the other party, adjust the volume. I cannot locate a handset. L The called handset is too far from the base unit. L The called handset is in use. Try again later.
FC238HK-PFQX2217ZA_en.book Page 84 Wednesday, July 27, 2005 11:02 AM 12. Help Problem Cause & Solution Static, sound cuts in/out, fades. Interference from other electrical units. L Move the handset and the base unit away from other electrical appliances. L Move closer to the base unit. Noise is heard during a call. L You are using the handset or base unit in an area with high electrical interference. Locate the handset and base unit away from interference sources, such as antenna and mobile phones.
FC238HK-PFQX2217ZA_en.book Page 85 Wednesday, July 27, 2005 11:02 AM 12. Help 12.3.4 Fax – sending Problem Cause & Solution I cannot send documents. L The other party’s fax machine is busy or has run out of recording paper. Try again. L The other party does not have a fax machine. Check with the other party. L The other party’s fax machine failed to answer the fax automatically. Send the fax manually (page 39).
FC238HK-PFQX2217ZA_en.book Page 86 Wednesday, July 27, 2005 11:02 AM 12. Help Problem Cause & Solution The printing quality is poor. Please do not reuse the ink film! Please use genuine Panasonic replacement film. Refer to page 9 for further details. L The thermal head is dirty. Clean it (page 93). L Some paper has instructions recommending which side to print on. Try turning the paper over.
FC238HK-PFQX2217ZA_en.book Page 87 Wednesday, July 27, 2005 11:02 AM 12. Help Problem Cause & Solution The printing quality is poor. Please do not reuse the ink film! Please use genuine Panasonic replacement film. Refer to page 9 for further details. Original Copy ABC L Some paper has instructions recommending which side to print on. Try turning the paper over. L You may have used paper with a cotton and/or fibre content that is over 20%, such as letterhead or resume paper.
FC238HK-PFQX2217ZA_en.book Page 88 Wednesday, July 27, 2005 11:02 AM 12. Help Jams 3 Open the back cover. 4 Remove the jammed recording paper (1). 12.4 Recording paper jams 12.4.1 When the recording paper has jammed in the unit The base unit display will show the following. PAPER JAMMED 1 Open the front cover by pulling up the centre part. 1 2 Release the back cover by pushing the green button (1). L You can also release the back cover by pushing in the green lever (2).
FC238HK-PFQX2217ZA_en.book Page 89 Wednesday, July 27, 2005 11:02 AM 12. Help 5 Turn the gear of the blue core (1) in the direction of the arrow until the ink film is tight (2). L The ink film is reversed. L The ink film is slack or creased. 1 6 Close the back cover securely by pushing down on the notched area at both ends (1). 1 2 7 Close the front cover securely. Correct L The ink film is wrapped around the blue core (3) at least once.
FC238HK-PFQX2217ZA_en.book Page 90 Wednesday, July 27, 2005 11:02 AM 12. Help 8 Remove the recording paper and straighten. Pull the tension plate forward (1) and insert the paper. Then push the tension plate back. 12.4.2 When the recording paper was not fed into the unit properly The base unit display will show the following. CHECK PAPER Remove the recording paper and straighten. Pull the tension plate forward (1) and insert the paper. Push the tension plate back, then press {START} to clear the message.
FC238HK-PFQX2217ZA_en.book Page 91 Wednesday, July 27, 2005 11:02 AM 12. Help Note: L Do not pull out the jammed paper forcibly before opening the front cover. 12.5 Document jams – sending 1 Open the front cover by pulling up the centre part. Remove the jammed document carefully (1). 1 2 Close the front cover securely.
FC238HK-PFQX2217ZA_en.book Page 92 Wednesday, July 27, 2005 11:02 AM 12. Help Cleaning 4 Close the front cover securely. 5 Connect the power cord and the telephone line cord. 12.6 Document feeder / scanner glass cleaning Clean the document feeder/scanner glass when: – Documents frequently misfeed. – Smudges or black/white lines appear on the original document when sending or copying. 1 Disconnect the power cord and the telephone line cord. 2 Open the front cover by pulling up the centre part.
FC238HK-PFQX2217ZA_en.book Page 93 Wednesday, July 27, 2005 11:02 AM 12. Help 3 12.7 Thermal head cleaning Release the back cover by pushing the green button (1). L You can also release the back cover by pushing in the green lever (2). If smudges or black/white lines appear on a copied/received document, check whether there is dust on the thermal head. Clean the thermal head to remove the dust. 1 Disconnect the power cord and the telephone line cord.
FC238HK-PFQX2217ZA_en.book Page 94 Wednesday, July 27, 2005 11:02 AM 12. Help 6 Clean the thermal head (1) with a cloth moistened with isopropyl rubbing alcohol, and let it dry thoroughly. Caution: L To prevent a malfunction due to static electricity, do not use a dry cloth and do not touch the thermal head directly. 1 7 Reinstall the ink film and close the covers (see steps 4 to 7 on page 14). 8 Connect the power cord and the telephone line cord.
FC238HK-PFQX2217ZA_en.book Page 95 Wednesday, July 27, 2005 11:02 AM 13. General Information 13 General Printed Reports Information 13.1 Reference lists and reports (Base unit only) You can print out the following lists and reports for your reference. “SETUP LIST”: provides you with the current settings of the base unit programming features (page 59 to page 62). “FAX NO. LIST”: provides you with names and numbers which are stored in the base unit phonebook.
FC238HK-PFQX2217ZA_en.book Page 96 Wednesday, July 27, 2005 11:02 AM 13. General Information Specifications 13.2 Specifications 13.2.1 Base unit ■ Applicable lines: Public Switched Telephone Network ■ Document size: Max. 216 mm in width, Max. 600 mm in length ■ Effective scanning width: 208 mm ■ Effective printing width: A4: 202 mm ■ Transmission time*1: Approx. 8 s/page (ECM-MMR)*2 ■ Scanning density: Horizontal: 8 pels/mm Vertical: 3.85 lines/mm – in standard resolution, 7.
FC238HK-PFQX2217ZA_en.book Page 97 Wednesday, July 27, 2005 11:02 AM 13. General Information L L L L L L – Paper with foreign objects attached, such as tabs or staples – Paper which has dust, lint or oil stains – Paper that will melt, vaporize, discolour, scorch or emit dangerous fumes near 200 °C, such as vellum paper. These materials may transfer onto the fusing roller and cause damage. – Moist paper Some paper only accepts print on one side.
FC238HK-PFQX2217ZA_en.book Page 98 Wednesday, July 27, 2005 11:02 AM 14. Index 14. Index 14.
FC238HK-PFQX2217ZA_en.book Page 99 Wednesday, July 27, 2005 11:02 AM 14.
FC238HK-PFQX2217ZA_en.book Page 100 Wednesday, July 27, 2005 11:02 AM 14.
FC238HK-PFQX2217ZA_en.
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FC238HK-PFQX2217ZA_en.book Page 104 Wednesday, July 27, 2005 11:02 AM Sole agent: Shun Hing Technology Co., Ltd. 9th Floor, Peninsula Centre, 67 Mody Road, Tsimshatsui East, Kowloon, Hong Kong Web site: http://www.panasonic.oa.com.hk Manufacturer: Panasonic Communications (Malaysia) Sdn. Bhd. PLO No.1, Kawasan Perindustrian Senai, KB No. 104, 81400 Senai, Negeri Johor Darul Ta’zim, Malaysia Global web site: http://www.panasonic.co.