Instruction Manual

52
Troubleshooting
Troubleshooting (Basic)

Screen
The pointer does
not work.

When using the external mouse, connect it correctly.

When using the external keyboard, restart the computer
using the keyboard.

If the computer does not respond to keyboard commands,
read “No response” (

page 53).
Cannot point the
correct position
using the dedicated
pen (optional).

Perform the screen calibration (

Reference Manual
“Screen Input Operation” ).

Use the optional pen.

On the Windows logon screen or the Welcome screen, you
may not be able to point the correct position using the pen
(optional). Use the external keyboard or the external mouse
to log on.

On-screen Document
The document of
PDF format is not
displayed.

Install Adobe Reader.
A
Log on to Windows as an administrator.
B
Touch
(Start) and input “c:\util\reader\en\Pinstall.bat”
in [Search Programs and fi les] then press
Enter
.
C
Update Adobe Reader to its latest version.
If your computer is connected to the internet, start up
Adobe Reader and touch [Help] - [Check for Updates...].
CPE02825ZA_FZ-M1mk1-8.1_OI_E.indb 52CPE02825ZA_FZ-M1mk1-8.1_OI_E.indb 52 2014/02/14 13:03:382014/02/14 13:03:38