Operating Instructions
Table Of Contents
- Table of Contents
- Introduction
- Getting started
- Confirming the included items
- Description of parts
- Opening and closing the interface cover
- Removing and attaching the battery cover
- Installing SIM cards (models supporting cellular transmission only)
- Installing an SD card
- Installing and removing the battery
- Replacing the battery (Battery warm swap)
- Charging the battery
- Turning the unit on and off
- Screen description
- Input
- Connectivity
- Security
- Settings
- Apps
- Camera
- Barcode reader
- NFC card reader/writer
- Hardware diagnostics
- Supplementary items
- Troubleshooting
- Appendix
• There may be debris lodged in the battery charge terminals. Remove the battery and remove any
debris found.
• Replace the battery with a new one.
The screen is dim and the indicator flashes in red or lights in green.
• The battery cover may be detached. Attach the cover properly.
Touch screen operation
The settings described below are explained in “Touch operation settings” (page 42).
I cannot operate the screen while wearing gloves.
Turn [Glove touch] on, or increase the [Glove thickness] setting.
The screen responds before I have touched the screen.
• Turn [Glove touch] off, or decrease the [Glove thickness] setting.
• Turn [Rain sensing touch] on.
• Turn [Stylus pen] off, or set [Stylus pen type] to [Active pen only].
The screen responds incorrectly when it is wet.
Turn [Rain sensing touch] on, increase the [Rain condition] setting, or decrease the [Finger
sensitivity] setting.
The screen seems slightly unresponsive to touches.
Turn [Rain sensing touch] off, or increase the [Finger sensitivity] setting.
I cannot perform tap-and-hold operations.
Set [Rain condition] to [Light].
The screen does not respond to pinch operations.
Turn [Rain sensing touch] off.
I cannot operate the unit with an active type stylus pen.
Turn [Stylus pen] on, or set [Stylus pen type] to [Active pen only].
I cannot operate the unit with a passive type stylus pen.
Turn [Stylus pen] on, or set [Stylus pen type] to [Passive pen only].
My active type stylus pen responds poorly.
Set [Stylus pen type] to [Active pen only], or set [Active pen pressure] to [Light].
The touch position and response position are not aligned.
Turn [Glove touch] off, or set [Coordinates offset] to [None].
Connectivity
The SD card or other external device does not work.
The unit cannot connect to a network.
• The corresponding hardware feature may be disabled by the [DeviceManagement] app (see
“Enabling and disabling certain hardware features” (page 36)).
The unit is not recognized as a mass storage device when connected to a computer (models
supporting cellular transmission only).
• Make sure that USB tethering is turned off.
1. Swipe up the home screen, and then in the app list, tap [Settings] ® [Network & Internet] ®
[Hotspot & tethering].
2. Tap the [USB tethering] switch to turn it off.
I want to confirm the unit’s MAC address.
• Follow the procedure below.
Operating Instructions - Reference Manual 61
Troubleshooting