Operating Instructions
- 211 -
Cannot operate from 
smartphone using 
[Remote Ctrl].
≥ Install the smartphone app “Image App” on your smartphone. 
(l 170)
Cannot use [DLNA Play]. ≥ Make sure the television is compatible with DLNA. Read the 
instructions for the television you are using.
≥ Make sure the wireless access point and this device are 
properly connected.
≥ Approach the wireless access point and reconnect.
≥ If a connection cannot be made between this device and a 
DLNA-compatible device, try to reconnect and make sure 
they connect properly.
The live broadcast screen 
will not be displayed.
≥ Make sure the “LUMIX CLUB” Login ID and Password have 
been input correctly.
≥ Use a PC or smartphone to make sure the USTREAM 
account registration is complete.
≥ Use a PC or smartphone to register and set up USTREAM 
from a “LUMIX CLUB” linked service. (l 165)
≥ “LUMIX CLUB” or USTREAM lines may be congested. Retry 
the live broadcast after waiting a short while.
[Hom.Monitor] cannot be 
used.
≥ Make sure the wireless access point is connected to the 
Internet.
≥ Make sure the wireless access point and this unit are properly 
connected. (l 173)
I have forgotten the 
password for the Wi-Fi.
≥ Perform [Reset Wi-Fi Settings] from the Setup menu (l 40). 
This will set the Wi-Fi setting to the condition at the time of 
purchase, and you will be able to use the Wi-Fi setting menu. 
When performing [Reset Wi-Fi Settings], all Wi-Fi settings 
including the “LUMIX CLUB” Login ID and registered wireless 
access points will be deleted.
I have forgotten the Login 
ID or Password for the 
“LUMIX CLUB”.
≥ Check the information in the login screen of “LUMIX CLUB”.
http://lumixclub.panasonic.net/eng/c/
Others
Problem Check points
If the SD card is inserted in 
this unit, it is not 
recognised.
≥ If the SD card is formatted on a PC, it may not be recognised 
by this unit. Use this unit to format SD cards. (l 41)
About the Wi-Fi function 
[HC-W850]/[HC-W858]/[HC-W850M]/[HC-V750]/[HC-V757]/[HC-V750M]
Problem Check points










