Operating Instructions

Chapter 10 Notes — Frequently asked questions
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Shooting
∫ The focus is not adjusted automatically.
≥ Is the manual focus mode set? Set the auto focus mode to adjust the focus automatically.
≥ Are you shooting in conditions which focusing is difficult with the auto focus mode? Auto focus has trouble focusing under certain conditions. In this
case, the manual focus mode can be used to focus the unit.
Under following conditions, focus may not be adjusted properly:
jShooting subjects that is in long and short distances at the same time
jShooting a subject through a dirty glass
jShooting in a dark place
jWith a glittering object nearby
jShooting a fast-moving subject
jShooting a low contrast subject
∫ The unit arbitrarily stops recording.
≥ When the recording format is set to MOV format/MP4 format, use SDXC memory cards.
MOV format/MP4 format data cannot be recorded to SDHC memory cards.
≥ Use the memory card with the required Speed Class in accordance with the recording bit rate. (l 36)
∫ Audio cannot be recorded.
≥ Audio cannot be recorded in the following cases.
jWhen the super slow recording function is enabled
*
jWhen the interval recording function is enabled
*
jWhen [CH1 LEVEL CONTROL] and [CH2 LEVEL CONTROL] are set to [MUTE] in [MIC SETTING] in the [AUDIO] menu
* is displayed in the camera image screen.
∫ Color or brightness of the image changes, or you may see horizontal bars in the image. The LCD monitor flickers indoors.
≥ Color or brightness of the image may change, or you may see horizontal bars in the image when the object is recorded under fluorescent light, mercury
light or sodium light, etc., but this is not a malfunction.
≥ Record images in Auto Shutter Mode or adjust the shutter speed to 1/50, 1/60 or 1/100.
Playback
∫ The clip cannot be played back.
≥ The clip displaying in the thumbnail screen cannot be played back.
is displayed on following clips.
jA clip shot with other device, a clip edited by an editing software
jCorrupted clip
≥ is displayed on the clip in the thumbnail screen for the clips with different system frequency. Change the system frequency.
≥ The clip with different recording file format (MOV/MP4/AVCHD) is not displayed in the thumbnail screen. Change the recording file format.
∫ The clip cannot be deleted.
≥ Cancel the protect on the clip.
≥ It may not be possible to delete clips that have displayed on them in the thumbnail screen.
Format the memory card if the clip is unnecessary.
All data recorded on the memory card will be deleted when it is formatted. Save the necessary data into a computer, etc.
∫ Hot swap playback cannot be performed.
≥ This unit does not support hot swap playback.
Connections with external devices
∫ A TV/external monitor is properly connected, but images do not appear. Images are stretched vertically.
≥ Read the operating instructions for the TV/external monitor, and switch the input to suit the terminal connected.
≥ Depending on the cable you have used to connect the TV/external monitor, change the settings on this unit. (l 72, 73)
∫ Images and audio not being output even when the TV/external monitor is connected to this unit with an HDMI cable.
≥ Check if the HDMI cable is connected correctly.
≥ Insert the HDMI cable all the way in.
∫ If the memory card is inserted in another device, it is not recognized.
≥ Check that the device is compatible with the capacity or type of memory card (SDHC Memory Card/SDXC Memory Card) that you inserted. Refer to the
operating instructions of the device for details.
∫ When connected by the USB cable, this unit is not detected by the other devices.
≥ When connected to other devices using the battery, reconnect using the AC adaptor.