Model No. KV-S1025C KV-S1020C These instructions contain information on operating the scanner. Before reading these instructions, please read the Installation Guide enclosed with this unit. Keep the CD-ROM in the protective case. Do not expose the CD-ROM to direct sunlight or extreme heat, and do not scratch or smudge the surface of the CD-ROM.
Thank you for purchasing a Panasonic High Speed Color Scanner. • Panasonic supports your imaging needs with a reliable and easy to use document scanner. • Panasonic has developed Panasonic Image Enhancement Technology to improve the quality of your scanned images even beyond the quality of your original document. Illegal Duplication It is unlawful to make duplication of certain documents. Duplicating certain documents may be illegal in your country.
Table of Contents Page Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 For Your Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Component Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Setting up the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Before You Start • • • • Setting and removing the feed tray . . . . . . . . . . . . . . . . . . . . . . .
Notice Federal Communications Commission Requirements (For United States only) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
For Your Safety To prevent severe injury and loss of life, read this section carefully before using the unit to ensure proper and safe operation of your unit. This section explains the graphic symbols used in this manual WARNING CAUTION Denotes a potential hazard that could result in serious injury or death. Denotes hazards that could result in minor injury or damage to the unit. These symbols are used to alert operators to a specific operating procedure that must not be performed.
For Your Safety Never touch the plug or AC adaptor with wet hands. Danger of electric shock exists. Stop operation immediately if the unit emits smoke, excessive heat, abnormal smell, or unusual noise. These conditions can cause fire or electric shock. Immediately turn the unit off, and unplug the power cord, and contact your dealer for service. When disconnecting the unit, grasp the plug instead of the cord. Pulling on a cord forcibly can damage it, and cause fire or electric shock.
For Your Safety Installation Relocation Do not position the unit in a location where it is unstable. To prevent fire or shock hazard, do not expose this unit to rain or any type of moisture. Do not place the unit in a hot humid or dusty environment. Prolonged exposure to these adverse conditions may cause fire or electric shock. When moving the unit, be sure to unplug the power cord from the AC outlet.
For Your Safety Caution Labels CAUTION HOT SURFACE DO NOT TOUCH. The glass in the scanning section become very hot. Exercise care not to touch heated areas, or you may get burned. Precautions • • • • • • 8 Do not place the scanner in direct sunlight, in a cold draft, or near heating apparatus. Do not place the scanner near apparatus which generate electronic or magnetic noise. Protect the scanner from static electricity. Do not move the scanner immediately from a cold place to a warm place.
Component Identification Document guides Feed tray extension Feed tray Door open button LED (Green) LED (Red) ADF door Security slot Exit tray Stand Start/Stop button Exit tray extension Scanning lamp(s) The scanning lamp(s) periodically lights up in sleep mode. This is not an unusual event. For details on sleep mode, refer to the User Utility Reference Manual. Door open button ADF door Open this door if a paper jam occurs.
Setting up the Scanner Setting and removing the feed tray Before using the scanner, follow the steps below to set the feed tray. 1 Adjust the document guides to the width of A5 paper ( A ), and insert the feed tray into the scanner ( B ) as shown in the illustration. A B 2 Push the right ( A ) and left ( B ) sides of the feed tray in that order until the feed tray locks in place.
Setting up the Scanner Setting the exit tray The exit tray prevents documents from dropping after they are scanned. Follow the steps below to set the exit tray. Note: • Documents can be fed through the scanner even if the exit tray is closed. 1 Open the exit tray. Exit tray 2 Open the exit tray extension. Exit tray extension Note: • The stand can be easily removed if so desired. For removing the stand, see page 37.
Setting up the Scanner Power turn-on sequence 1 Turn on the power of the scanner. • • • • • Connect the power cord to the AC adaptor. Connect the AC adaptor to the scanner. Plug into an AC outlet. Push the power switch. The LED (Green) will blink for about 30 seconds and then it will become steady. Power switch ( ) Note: • Install the software first.
Installing Software System requirements Computer IBM® PC/AT® or compatible machine with a CD-ROM drive CPU Pentium lll, 1GHz or higher Interface USB 2.
Installing Software Complete installation All drivers, applications, utilities, and manuals can be installed at the same time using the Complete installation. 1 2 3 Turn off the power of the scanner. Insert the CD-ROM into your CD/DVD drive on your computer. If you have a feature called ’Autorun’ activated, this will start the installation process automatically. Note: • If the program does not automatically start, click [Start], click [Run...], click [Browse...
Installing Software Note: • If the program does not automatically start, click [Start], click [Run...], click [Browse...], and select the CD/ DVD drive containing the installation software, double-click on “CDRun.exe” in the root directory to manually start the installation routine, then click [OK]. 4 5 6 7 8 Select your scanner. Select the [All Drivers & Utilities] from the [Installation] list. Follow the instructions on the screen. Turn on the power of the scanner.
Installing Software Application installation RTIV and/or QuickScan Pro Demo can be installed as follows. 1 2 Insert the CD-ROM into your CD/DVD drive on your computer. If you have a feature called ’Autorun’ activated, this will start the installation process automatically. Note: • If the program does not automatically start, click [Start], click [Run...], click [Browse...], and select the CD/ DVD drive containing the installation software, double-click on “CDRun.
Installing Software Viewing manuals installed on your computer All manuals installed on your computer can be viewed as follows. 1 Click [Start], and then click [All Programs] - [Panasonic] - [Scanner Manuals]. • For Windows 2000, click [Program] instead of [All Programs]. Note: • To install manuals on your computer, see page 15. 2 Select the desired manual.
Starting the Scanner Applications Automatically The scanner application can be configured to start automatically when pressing the Start/Stop button, and/or placing documents on the feed tray. To accomplish this, follow the steps below. Setting the event 1 Click [Start], and then click [Control Panel] - [Printers and Other Hardware]. 2 Select your scanner in the [Scanners and Cameras], and then display the scanner property dialog box by right clicking on the scanner icon.
Starting the Scanner Applications Automatically 5 Select the check box of the desired scanner application(s) corresponding to the selected event in the [Send to this application] list. • To disable the automatic activation of the scanner applications, set the [Disable device events] check box to on. 6 Click [OK].
Document Specifications Acceptable documents Document size: 48~216 mm (1.89~8.5 in.) 70~2540 mm (2.76~100 in.) Paper thickness: 40~209 g/m2 (11~55 lb.) The height of all the documents on the tray should be less than 5 mm (0.2 in.). This compares to 50 sheets (80 g/m2 or 20 lb.) of new paper. With the exception of ISO Magnetic Stripe cards, the minimum guaranteed feeding length is 70 mm (2.76 in.). Single paper feeding is recommended for papers exceeding the legal size length.
Loading Documents When scanning multiple sheets • Remove any staples from the document before scanning. • Curled documents may cause a paper jam or damaging the document, therefore, set the document flat before scanning. • When scanning very important documents, confirm that the number of scanned images matches the number of actual pages. 1 Documents that have been stapled together or stacked together (as in a file folder) will need to be separated.
Loading Documents 3 Carefully align the documents. 1 • The documents feed better when the leading edges are aligned slantwise as shown in the illustration. 2 4 Place the documents on the feed tray with the side to be scanned facing down. • Place the documents as shown in the illustration. • The height of all the documents on the tray should be less than 5 mm (0.2 in.). This may cause paper jams or skewing. 5 22 Adjust the document guides to the size of the documents to be scanned.
Clearing Paper Jams If a paper jam occurs, “A paper jam has occurred” message with an error code (Uxx) is displayed on the screen of the User Utility. Remove the jammed sheet according to the following instructions. CAUTION The scanning glass section may be very hot. When the glasses are hot, don’t touch around them. Wait until the target glasses cool down before removing paper. Removing paper jams from the feeding section 1 2 Remove all documents from the feed tray.
Clearing Paper Jams • If the document jammed in the exit area, pull it forward as shown in the illustration. 4 24 Close the ADF door. • Push down on both sides of the ADF door gently until it clicks into place.
Mixed Batch Card Guide No adjustment to the document guide is required when using the mixed batch card guide. This mixed batch card guide prevents a card from skewing when scanning mixed paper documents and a card simultaneously. Installing the mixed batch card guide Install the mixed batch card guide as shown in the following illustration. Feed tray Using the mixed batch card guide Set paper documents on the feed tray, and a card on the mixed batch card guide respectively.
Cleaning the Unit Outside of the scanner Clean the unit at least once a month. 1 Turn the power off. • Push the power switch. • Unplug the AC adaptor from the scanner. Power switch 2 Clean the covers with a soft cloth. • Make sure to clean the document feed and exit parts with the optional roller cleaning paper as they become dirty easily. Inside of the scanner • Clean the unit at least once a week, or when 2,000 sheets have been scanned, whichever comes first.
Cleaning the Unit CAUTION The scanning glass section may be very hot. When the glasses are hot, work after waiting to get cold without touching around the glasses. Cleaning the rollers Follow the steps below to clean the rollers. 1 Turn the power off. 2 Press the door open button, and open the ADF door. • Push the power switch. • Unplug the AC adaptor from the scanner. ADF door Door open button 3 Open the paper feed roller cover (Green) in the direction of the arrow shown in the illustration.
Cleaning the Unit 4 Use the Roller Cleaning Paper (KVSS03) to remove the dirt from the surface of the paper feed roller. • When wiping off the dirt on the roller surface, hold the roller to prevent it from rotating, and wipe the roller from one end to the other (in the direction of the arrow) all the way around it, as shown in the illustration. 5 Close the paper feed roller cover (Green) firmly. • Make sure both sides of the paper feed roller cover (Green) lock in place.
Cleaning the Unit 7 Use the Roller Cleaning Paper to clean the surface of the conveyor rollers and exit rollers. • Wipe the conveyor rollers and the exit rollers from one end to the other (in the direction of the arrow) all the way around them, as shown in the illustration. Exit rollers Conveyor rollers 8 Use the Roller Cleaning Paper to clean the surface of the free rollers.
Cleaning the Unit CAUTION The scanning glass section may be very hot. When the glasses are hot, work after waiting to get cold without touching around the glasses. Cleaning the scanning glass section and reference area 1 Turn the power off. 2 Press the door open button, and open the ADF door. • Push the power switch. • Unplug the AC adaptor from the scanner. ADF door Door open button 3 Clean the scanning glass section and reference area using the Roller Cleaning Paper.
Replacing Consumables CAUTION The scanning glass section may be very hot. When the glasses are hot, work after waiting to get cold without touching around the glasses. The double-feed prevention roller and the paper feed roller are consumables. Please purchase the Roller Exchange Kit (KV-SS030), and replace each roller periodically. The usable life of each roller is as follows.
Replacing Consumables 4 5 6 7 Remove the double-feed prevention roller in the direction of the arrow shown in the illustration. Retrieve the new double-feed prevention roller from the optional Roller Exchange Kit (KV-SS030). Install the new double-feed prevention roller into the metal holder with the longer groove facing to the right-side (Rear view). Close the double-feed prevention roller cover (Green) firmly. • Make sure both sides of the double-feed prevention roller cover (Green) lock in place.
Replacing Consumables 8 Close the ADF door. 9 Clear the roller replacing counter with the User Utility. • Push down on both sides of the ADF door gently until it clicks into place. • After the double-feed prevention roller has been replaced, press the [Clear Counter] button to clear the [After Replace “Doublefeed Prevention Roller”] counter to zero on the User Utility window. • Refer to the User Utility Reference Manual.
Replacing Consumables Replacing the paper feed roller 1 Turn the power off. 2 Press the door open button, and open the ADF door. • Push the power switch. • Unplug the AC adaptor from the scanner. ADF door Door open button 3 4 34 Open the paper feed roller cover (Green) in the direction of the arrow shown in the illustration. Remove the paper feed roller.
Replacing Consumables 5 Open the optional Roller Exchange Kit (KV-SS030), and retrieve a new paper feed roller. 6 Install the new paper feed roller with the gear on the left side. 7 Close the paper feed roller cover (Green) firmly. • Make sure both sides of the paper feed roller cover (Green) lock in place. • After installing the paper feed roller, confirm that the paper feed roller can rotate in the feeding direction. 8 Close the ADF door.
Replacing Consumables 9 Clear the roller replacing counter with the User Utility. • After the paper feed roller has been replaced, press the [Clear Counter] button to clear the [After Replace “Paper Feed Roller”] counter to zero on the User Utility window. • Refer to the User Utility Reference Manual.
Removing the Stand The scanner can be used without the stand depending on the operating conditions. Follow the steps below to remove the stand from the scanner. Removing the stand Stand 1 2 Place the scanner on an even surface as shown in the illustration, and then loosen the two screws counterclockwise. Remove the stand from the scanner. Note: • When installing the stand, carry out these steps in reverse order.
Repacking Instructions It is highly recommended that you keep the original carton and ALL packing materials. If you need to transport or ship your scanner, please follow these instructions. Please Note: • Please use the original carton and all of the original packing materials. • Improper repacking of the scanner may result in a service charge to repair the unit. • The scanner should be handled in the correct (horizontal) position. Materials Required: • Original scanner carton and packing materials.
Specifications Model No. Item Scanning face Duplex scanning Simplex scanning Scanning method CCD (600 dpi) Background: Black Scanning width 218 mm (8.58 in.) Binary Scanning speed*1 (portrait, 200 dpi) Color *3 *4 *5 Simplex scanning Simplex scanning Letter: 26 pages/min. A4: 25 pages/min. Duplex scanning Letter: 52 images/min. A4: 50 images/min. Simplex scanning Letter: 26 pages/min. A4: 25 pages/min. Simplex scanning Letter: 26 pages/min. A4: 25 pages/min.
Specifications Model No. Item External dimensions (Width x Height x Depth) Mass (Weight) Power consumption KV-S1020C 317 x 196 x 218 mm (12.5 x 7.8 x 8.6 in.) (When closing the exit tray with the stand, without the feed tray) 4.2 kg (9.3 lbs.) 4.1 kg (9.1 lbs.) External power supply (AC adaptor) AC100–120 V, 50/60 Hz AC220–240 V, 50/60 Hz Power supply Unit KV-S1025C Scanning mode (Maximum) 32 W 24 W Idle mode 22 W 14 W Sleep mode less than 12 W When the power switch is OFF Approx.
Troubleshooting If a problem occurs while the unit is being used, check the following items, and check the scanner status with the User Utility. If the unit still malfunctions, turn it OFF, unplug the AC adaptor from the scanner, and call for service. Symptom The LED (Green) does not light when the AC adaptor is connected to the scanner. Possible Cause Remedy Problem with the AC outlet. Check and reset the circuit breaker. The power switch is off. Push the power switch to turn it on (See page 12).
Troubleshooting Symptom Possible Cause Remedy The document is not loaded properly. The documents feed better when all the edges are aligned slantwise (See pages 21 to 22). The height of all the documents exceeds the limit. The height of all the documents on the feed tray should be less than 5 mm (0.2 in.). The documents in any different sizes are scanned altogether.
Troubleshooting Symptom Possible Cause Remedy Scanned image has moire fringes such as stripe or a wavy pattern noise. It is caused by the printing pattern of the document and the congeniality of the scanning resolution. Change the resolution, and try to scan again. The scanning lamp(s) periodically lights up. The scanning lamp(s) periodically lights up in sleep mode. This is not an unusual event. For details on sleep mode, refer to the User Utility Reference Manual.
Index Page Page A L AC adaptor . . . . . . . . . . . . . . . . 9, 12, 38, 40 Acceptable cards . . . . . . . . . . . . . . . . . . . 20 Acceptable documents . . . . . . . . . . . . . . . 20 Accessories . . . . . . . . . . . . . . . . . . . . . . . 40 ADF door . . . . . . . . . . . 9, 23, 27, 30, 31, 34 All Drivers & Utilities installation . . . . . . . . 14 LED (Green). . . . . . . . . . . . . . . . . . . . . 9, 12 LED (Red) . . . . . . . . . . . . . . . . . . . . . . 9, 12 Loading Documents . . . . . .
Index Page T Troubleshooting . . . . . . . . . . . . . . . . . . . . 41 U Unacceptable document . . . . . . . . . . . . . . 20 USB cable. . . . . . . . . . . . . . . . . . . . 9, 12, 40 USB port . . . . . . . . . . . . . . . . . . . . . . . . . . .
Panasonic Digital Document Company, Unit of Panasonic Corporation of North America One Panasonic Way, Secaucus, New Jersey 07094 Panasonic Canada Inc. 5770 Ambler Drive, Mississauga, Ontario, L4W 2T3 Panasonic Business Systems U.K. A Division of Panasonic U.K. Ltd. Willoughby Road, Bracknell, Berkshire, RG12 8FP Matsushita Electric Industrial Co., Ltd. http://www.panasonic.co.jp/global/ © 2006 Panasonic Communications Co., Ltd. All Rights Reserved.