General Information Compact Plain Paper Fax and Copier Operating Instructions Model No. FOR FAX ADVANTAGE ASSISTANCE: – (VOICE) CALL 1-800-HELP-FAX (1-800-435-7329) – E-MAIL TO consumerproducts@panasonic.com for customers in the U.S.A. or Puerto Rico – REFER TO www.panasonic.com for customers in the U.S.A. or Puerto Rico KX-FHD332 Please read these Operating Instructions before using the unit and save for future reference. This model is designed to be used only in the U.S.A.
Thank you for purchasing a Panasonic fax machine. Things you should keep a record of Attach your sales receipt here.
Safety instructions Important safety instructions Safety instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit. 3. Unplug this unit from power outlets before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4.
Table of Contents Table of Contents Initial Preparation Accessories Included accessories ............................................................................6 Accessory information............................................................................7 Finding the Controls Location of controls ................................................................................8 Overview ................................................................................................
Table of Contents Copy Copying Making a copy .....................................................................................55 Programmable Features Features Summary Programming........................................................................................58 Basic features .....................................................................................60 Advanced features .............................................................................. 61 Help Error Messages Reports ..
Accessories Included accessories Initial Preparation Power cord ........................... 1 Telephone line cord...............1 Handset................................ 1 Part No. PFJA1030Z Part No. PFJA02B002Z Part No. PFJXE0805Z or PFJXE1105Z Handset cord........................ 1 Paper tray .............................1 Document tray ...................... 1 Part No. PFJA04C002Z Part No. PFKS1076Z1 Part No. PFUS1406Z Ink film.................................. 1 A4 paper guide ............
Accessories Accessory information L The included film roll is 10 meters (321/2') long. We recommend that you buy a full-size replacement film 70 meters (229') for continuous use of your unit. For best results, use genuine Panasonic replacement film. The ink film is not reusable. Do not rewind and use the ink film again. L To install legal size recording paper, use the legal paper tray. Model No.
Finding the Controls Location of controls Finding the Controls B A H I J K C L A {TONE} M DE N O P Q K {MONITOR} L To change from pulse to tone temporarily during dialing when your line has rotary pulse services. B {CALLER IQ} L To use the Caller IQ feature (page 80). C Display D {RECEIVE MODE} L To initiate dialing without lifting the handset. L One-touch keys L To use one-touch dial (page 34, 38, 46). L To transmit to multiple entries (page 47, 50).
Finding the Controls Overview Front view A B C D EF G HI J KL Rear view A A Handset B Document guides C Paper tray D Document tray E Recording paper entrance F Recording paper exit G Tension plate H Front cover I Document exit J Document entrance K Back cover open button L Back cover A Power inlet B Telephone line jack C External telephone jack D Speaker BC D For Fax Advantage assistance, call 1-800-435-7329.
Installation Ink film Installation 1 Open the front cover by pulling up the center part. 3 Open the back cover. Back cover Center part Front cover 2 Push the back cover open button (green) on the right side of the unit. OR Push the back cover open lever (green) inside of the unit. Back cover open button (green) Back cover open lever (green) 10 4 Insert the gear of blue core of the front ink film roll into the left slot of the unit (1). Insert the rear ink film roll (2).
Installation 5 Turn the gear of blue core in the direction of the arrow. 6 Close the back cover securely by pushing down on the dotted area at both ends (1). Close the front cover securely (2). Dotted area 1 2 Gear of blue core Back cover Ink film Front cover L Make sure that the ink film is wrapped around the blue core at least once. Note: L The ink film is safe to touch, and will not rub off on your hands like carbon paper.
Installation Paper tray The included paper tray is for letter size recording paper. Insert tabs on the paper tray into slots on the back of the unit. Paper tray Tabs To use A4 size paper You need to install the A4 paper guide to the right side of the paper tray. 1. Insert the bottom tab on the A4 paper guide into the lower slot. 2. Press the guide into the upper slot.
Installation Document tray Handset Attach the document tray into the slots on the recording paper exit. Connect the handset cord. 2 Document tray 1 Handset cord Slots The recording paper will be ejected from the top of the unit after printing. The document tray prevents the printed paper from curling. Document tray Printed paper For Fax Advantage assistance, call 1-800-435-7329.
Installation Recording paper Letter, legal or A4 size recording paper can be loaded. The unit can hold up to 50 sheets of 75 g/m2 (20 lb.) paper. You may use 60 g/m2 to 90 g/m2 (16 lb. to 24 lb.) paper. See the note for paper specifications on page 84. For superior results, we recommend Hammermill® Jet Print paper. If you use legal size paper, please install a legal paper tray (page 12). 1 2 Fan the stack of paper to prevent a paper jam.
Connections and Setup Selecting the way to use your fax machine Connections and Setup You may already have other devices such as telephone or telephone answering machine besides the fax machine. You may use them in the same room or different room. Depending on your situation, select the way you prefer to use your fax machine.
Connections and Setup Case 1: Receives faxes and phone calls (on answering machine) on a single line (one phone number) Your situation Connections You wish to use the fax machine and your answering machine in the same room. Remove the stopper.
Connections and Setup How to set up How to receive calls {RECEIVE MODE} {+}{-} 1 {SET} {FAX/START} Set the fax machine to FAX ONLY mode by pressing {RECEIVE MODE} until the following is displayed. FAX FAX ONLY MODE 3 RINGS TEL L The display will show the number of rings before the fax machine answers a call in FAX ONLY mode. 2 3 4 Press {+} or {-} to change the ring setting to 5 and press {SET}. At first your answering machine will pick up the call.
Connections and Setup Case 2: One line used for fax only Your situation Connections You wish to use the fax machine only for fax reception/transmission. Connect to LINE. Telephone wiring image in house or office Single telephone line (1 phone number) Fax machine Telephone line cord Power cord 18 For Fax Advantage assistance, call 1-800-435-7329.
Connections and Setup How to set up How to receive calls {RECEIVE MODE} {+}{-} 1 Just leave it. When the other party sends a fax, the fax machine will receive it automatically. {SET} Set the fax machine to FAX ONLY mode by pressing {RECEIVE MODE} until the following is displayed. FAX FAX ONLY MODE 3 RINGS TEL L The display will show the number of rings before the fax machine answers a call in FAX ONLY mode. 2 Press {+} or {-} to change the ring setting to 2 and press {SET}.
Connections and Setup Case 3: Fax machine and telephone share a single line (one phone number); Fax seldom used Your situation Connections You wish to use the fax machine and an extension telephone in a different room. Most incoming calls are phone calls and the fax machine is seldom used for fax reception. Connect to LINE.
Connections and Setup How to set up How to receive calls {RECEIVE MODE} You can receive a fax with the fax machine and an extension telephone. With the fax machine 1. When the fax machine rings, lift the handset of the fax machine. 2. When document reception is required, a fax calling tone (slow beep) is heard, or no sound is heard, press {FAX/START}. {FAX/START} Set the fax machine to TEL mode by pressing {RECEIVE MODE} until the following is displayed. FAX TEL MODE TEL 3. Replace the handset.
Connections and Setup Case 4: Receives faxes and phone calls on a single line, but different numbers (Distinctive Ring) Connections Your situation You wish to use the fax machine and your answering machine in a different room and receive faxes and phone calls automatically. You must get another phone number to use for fax besides the current phone number. To get a new phone number, you need to subscribe to Distinctive Ring service at your local telephone company.
Connections and Setup How to set up 1 2 How to receive calls Subscribe to Distinctive Ring service at your local telephone company to get a new phone number. Turn on the Distinctive Ring in feature #31 (page 53). L The display shows the following and you cannot change the receiving mode while the Distinctive Ring feature is activated.
Connections and Setup Case 5: Receives faxes and voice mail on same line, but different numbers (Distinctive Ring) Connections Your situation You have already subscribed to voice mail service and also wish to receive a fax automatically. You must get another phone number to use for fax besides the current phone number. To get a new phone number, you need to subscribe to a Distinctive Ring service at your local telephone company. L Distinctive Ring service may be called Identa Ring service.
Connections and Setup How to set up 1 2 How to receive calls Subscribe to Distinctive Ring service at your local telephone company to get a new fax number. L You do not need to apply to a voice mail service for the new number. Turn on the Distinctive Ring, feature #31 (page 53). L The display shows the following and you cannot change the receiving mode while the Distinctive Ring is activated.
Connections and Setup Case 6: Computer with MODEM and fax machine share a single line (one phone number) Connections Your situation You wish to use a computer connected via MODEM and the fax machine on a single telephone line. The fax machine and the computer are in the same room and you don’t want the computer to answer the incoming call automatically. Remove the stopper.
Connections and Setup How to set up How to receive calls {RECEIVE MODE} {+}{-} 1 {SET} Set the fax machine to FAX ONLY mode by pressing {RECEIVE MODE} until the following is displayed. FAX FAX ONLY MODE 3 RINGS When receiving calls, the fax machine will automatically answer all calls and only receive fax documents. Note: L If you use your computer as an answering machine, please refer to “Case 1: Receives faxes and phone calls (on answering machine) on a single line (one phone number)”.
Help Button Help function Help Button You can print a quick reference for assistance as follows. 8. List of available reports. {HELP} REPORTS PRESS SET 9. How to use the Caller ID service. CALLER ID PRESS SET 3 Press {SET}. PRINTING {SET} {<}{>} 1 Press {HELP}. PRESS NAVI.[( )] & SET 2 Press {<} or {>} until the desired item is displayed. 1. How to set the date, time, your logo and fax number. QUICK SET UP PRESS SET 2. How to program the features. FEATURE LIST PRESS SET 3.
Volume Adjusting volume Volume {+}{-} {SET} Ringer volume 4 levels (high/middle/low/off) are available. While the unit is idle, press {+} or {-}. To turn the ringer off 1. Press {-} repeatedly until the following is displayed. RINGER OFF= OK? YES:SET/NO:STOP 2. Press {SET}. RINGER OFF L To turn the ringer back on, press {+}. While the ringer volume is set to off When a call is received, the unit will not ring and will display the following.
Initial Programming Date and time, your logo and fax number Initial Programming You should program the date and time, your logo and fax number. This information will be printed on each page transmitted from your unit. Setting the date and time 6 7 Press {SET}. L The next feature will be displayed. Press {MENU}. Note: L You can enter the number by pressing {+} or {-} in steps 4 and 5. In this case, press {>} to move the cursor. L The accuracy of the clock is approximately ±60 seconds a month.
Initial Programming 5 Setting your logo The logo can be your company, division or name. 6 {MENU} Press {SET}. L The next feature will be displayed. Press {MENU}. Note: L You can enter your logo by pressing {+} or {-} in step 4. In this case, press {>} to move the cursor (see page 32 for details). To change capital or lower-case letters Pressing the {#} key will change to capital or lower-case alternately. 1. Press {2} 2 times. {SET} {FLASH} {MUTE} {<}{>}{+}{-} (Hyphen) (Insert) {STOP} (Delete) 1 2.
Initial Programming To select characters with the dial keypad Pressing the dial keys will select a character as shown below. Keys Characters {1} 1 [ ] { } + – {2} A B C a b c 2 {3} D E F d e f 3 {4} G H I g h i 4 {5} J K L j k l 5 {6} M N O m n o 6 {7} P Q R S p q r {8} T U V t u v 8 {9} W X Y Z w x {0} 0 ( ) < > ! {#} To change capital or lower-case letter. {FLASH} Hyphen button (To insert a hyphen.
Initial Programming Setting your fax number {MENU} To correct a mistake Press {<} or {>} to move the cursor to the incorrect number, and make the correction. To delete a number Press {<} or {>} to move the cursor to the number you want to delete and press {STOP}. {<}{>}{+}{-} {SET} {STOP} (Delete) {FLASH} (Hyphen) 1 Press {MENU}. SYSTEM SET UP PRESS NAVI.[( )] 2 Press {<} or {>} until the following is displayed. YOUR FAX NO. PRESS SET 3 Press {SET}. NO.
Automatic Dialing Storing names and telephone numbers into one-touch dial Telephone For rapid access to frequently dialed numbers, the unit provides 10 entries for one-touch dial. L Station 1 can be used alternatively as broadcast key (page 47). 5 {LOWER} Station keys Enter the telephone number, up to 30 digits, using the dial keypad. Example: =1114497 L If you want to enter a hyphen, press {FLASH}. 6 Press {SET}.
Automatic Dialing Storing names and telephone numbers into navigator directory For rapid access to frequently dialed numbers, the unit provides the navigator directory (100 entries). {MENU} 6 Press {SET}. REGISTERED u NAME= STORE:PRESS SET L To program other entries, repeat steps 3 to 6. {<}{>} {FLASH} (Hyphen) 1 {SET} {STOP} (Delete) Press {MENU} repeatedly until the following is displayed. DIRECTORY SET PRESS STATION OR b DIRECTORY SET PRESS NAVI. 2 Press {>}.
Automatic Dialing Editing a stored entry {MENU} 7 8 Edit the telephone number. For further details, see page 35. Press {SET}. REGISTERED {>}{+}{-} 1 {SET} Press {>}. L Confirm that there are no documents in the document entrance. DIRECTORY 2 [+ -] Press {+} or {-} until the desired entry is displayed. Example: MARY 0123456 b MARY EDIT:PRESS MENU 3 Press {MENU}. Example: 4 NAME=MARY EDIT=@ DELETE=# Press {*}.
Automatic Dialing Erasing a stored entry {MENU} {>}{+}{-} {SET} {STOP} 1 Press {>}. L Confirm that there are no documents in the document entrance. DIRECTORY 2 [+ -] Press {+} or {-} until the desired entry is displayed. Example: PETER 9876543 b PETER EDIT:PRESS MENU 3 Press {MENU}. Example: 4 NAME=PETER EDIT=@ DELETE=# Press {#}. DELETE OK? YES:SET/NO:STOP L To cancel erasing, press {STOP}. 5 Press {SET}. DELETED L The stored name and number are erased.
Automatic Dialing Making a phone call using one-touch dial and navigator directory Before using this feature, program the desired names and telephone numbers into one-touch dial and navigator directory (page 34, 35). Using one-touch dial Using the directory 1 Station keys Press {>}. L Confirm that there are no documents in the document entrance. DIRECTORY 2 Press {+} or {-} until the desired entry is displayed. Example: {MONITOR} {STOP} LISA EDIT:PRESS MENU {LOWER} b TEL= PRESS NAVI.
Caller ID Caller ID service from your phone company Caller ID This unit is compatible with the Caller ID service offered by your local telephone company. To use this feature, you must subscribe to a Caller ID service. Change the following ring setting to 2 or more rings beforehand. – FAX ring setting (feature #06 on page 60) How Caller ID is displayed The calling party’s name or telephone number will be displayed after the first ring.
Caller ID Viewing and calling back using caller information You can easily view caller information and call back. Important: L Calling back will not be possible in the following cases: – The telephone number includes data other than numbers (i.e. * or #). – The caller information does not include a telephone number. To change the display of the caller information Press {CALLER ID} repeatedly after step 2.
Caller ID Erasing caller information Erasing all caller information Erasing specific caller information {CALLER ID} {SET} {MENU} {STOP} 1 CALLER SET UP PRESS SET 2 1 Press {CALLER ID}. Example: Press {SET}. CALL LIST ERASE PRESS SET 3 {STOP} {<}{+}{-} {SET} Press {MENU} repeatedly until the following is displayed. 2 Press {+} or {-} until the desired entry is displayed. Example: Press {SET}. ALL ERASE OK? YES:SET/NO:STOP 3 SAM LEE 12:10AM Jul 20 Press {<}.
Caller ID Storing caller information into one-touch dial and navigator directory Important: L This feature is not available in the following cases: – The telephone number includes data other than numbers (i.e. * or #). – The caller information does not include a telephone number. 3. Press {SET}. {LOWER} Station keys Example: {CALLER ID} =134567 For stations 2–5: 1. Press the desired station key. 2. Press {SET}. For stations 6–10: 1. Press {LOWER}, then press the desired station key. 2.
Sending Faxes Sending a fax manually Fax 6 Start sending. When a fax tone is heard: Press {FAX/START}. Document guides When the other party answers your call: FAC E DO WN Lift the handset and ask them to press their start button. When the fax tone is heard, press {FAX/START}. CONNECTING..... STANDARD [±] {+}{-} {MONITOR} {REDIAL/PAUSE} {FAX/START} {STOP} 1 2 Adjust the width of the document guides to the size of the document.
Sending Faxes To transmit more than 10 pages at a time Insert the first 10 pages of the document. Add the other pages (up to 10 at a time) before the last page feeds into the unit. Convenient way to send a fax You can dial the fax number first before inserting the document. This is convenient if the other party’s number is indicated on the document. 1. Enter the fax number. 2. Insert the document. 3. Press {FAX/START}.
Sending Faxes Documents you can send Maximum size Effective scanning area Scanned area 600 mm (23 5/8") 128 mm (5") Minimum size 128 mm (5") Document weight L Single sheet: 45 g/m2 to 90 g/m2 2 mm (12 lb. to 24 lb.) L Multiple sheets: 60 g/m2 to 75 g/m2 (16 lb. to 20 lb.) 2 mm 216 mm (8 1/2") 4 mm 4 mm 208 mm (8 3/16") Document width 216 mm (8 1/2") Note: L Remove clips, staples or other similar fasteners. L Do not send the following types of documents: (Use copies for fax transmission.
Sending Faxes Sending a fax using one-touch dial and navigator directory Before using this feature, program the desired names and telephone numbers into one-touch dial and navigator directory (page 34, 35). Document guides FAC E DO WN Fax auto redial If the line is busy or if there is no answer, the unit will automatically redial the number up to 2 times. L This feature is also available for delayed transmission (feature #25 on page 61). L During redial, the following will be displayed.
Sending Faxes Broadcast transmission This feature is useful for sending the same document to more than one party (up to 20 entries). First program the entries, then see page 50 for transmission. L The broadcast function utilizes station 1. The one-touch dial function will be canceled. L The broadcast key can accept one-touch dial and navigator entries. Programming entries into the broadcast memory 5 Program entries. Using stations 2–5: Press the desired station key.
Sending Faxes Adding a new entry into the broadcast memory 6 Press {SET}. REGISTERED u {MENU} Example: NIKKI 13852179365 L To add other entries, repeat steps 5 and 6 (up to 20 entries). 7 {>}{+}{-} {SET} {STOP} 1 Press {>}. L Confirm that there are no documents in the document entrance. DIRECTORY 2 [+ -] Press {+} or {-} until the following is displayed. EDIT:PRESS MENU 3 Press {MENU}. BROADCAST ADD=@ DELETE=# 4 5 Press {*}.
Sending Faxes Erasing a stored entry in the broadcast memory 7 Press {SET}. DELETED u {MENU} Example: BOB 0123456 L To erase other entries, repeat steps 5 to 7. 8 {>}{+}{-} Press {STOP} to exit the program. {SET} {STOP} 1 Press {>}. L Confirm that there are no documents in the document entrance. DIRECTORY 2 [+ -] Press {+} or {-} until the following is displayed. EDIT:PRESS MENU 3 Press {MENU}. BROADCAST ADD=@ DELETE=# 4 5 Press {#}.
Sending Faxes Sending the same document to pre-programmed parties FAC E DO To send the same document to more than one party only once You can also select the parties for each transmission. 1. Insert the document. 2. Press {>}. 3. Press {+} or {-} until the following is displayed. WN PRESS SET 4. Press {SET} to start programming the entries you want to transmit to. DIR= [00] NAVI.[+ -] & SET {BROADCAST} {<}{>}{+}{-} {STOP} {SET} 1 2 Insert the document FACE DOWN.
Receiving Faxes Receiving a fax manually Receiving Faxes Activating TEL mode How to receive calls 1 2 When the unit rings, lift the handset to answer the call. When document reception is required, a fax calling tone (slow beep) is heard, or no sound is heard, press {FAX/START}. CONNECTING..... 3 {RECEIVE MODE} {STOP} {FAX/START} Set the fax machine to TEL mode by pressing {RECEIVE MODE} until the following is displayed. FAX TEL MODE TEL Replace the handset. L The unit will start fax reception.
Receiving Faxes Receiving a fax automatically Activating FAX ONLY mode How to receive calls Just leave it. When receiving calls, the unit will automatically answer all calls and only receive fax documents. {+}{-} {RECEIVE MODE} {SET} 1 Set the fax machine to FAX ONLY mode by pressing {RECEIVE MODE} until the following is displayed. FAX FAX ONLY MODE 3 RINGS TEL L The display will show the number of rings before the unit answers a call in FAX ONLY mode.
Distinctive Ring Using two or more phone numbers in a single telephone line Distinctive Ring The Distinctive Ring service is a service offered by your local telephone company. This service provides several telephone numbers for a single telephone line, and the ring pattern differs according to which telephone number the call was addressed to. Originally, this service was designed for the purpose of allowing different ring patterns to distinguish which number the call was addressed to.
Distinctive Ring If you use three or more phone numbers Programming the ring pattern assigned for fax You may wish to use three or more phone numbers for a single telephone line to distinguish which number the call was addressed to. A different ring pattern must be assigned for each number.
Copying Making a copy Copy To select the resolution Select the desired resolution according to the type of document. – “FINE”: For printed or typewritten originals with small printing. – “SUPER FINE”: For originals with very small printing. – “PHOTO”: For originals containing photographs, shaded drawings, etc. L If you select “STANDARD”, copying will be done using “FINE” mode.
Copying Convenient way of copying To enlarge a document To reduce a document 1. Press {>} after step 4 on page 55. 1. Press {>} after step 4 on page 55. ZOOM 100% [+ -] ) 2. Press {+} to select “150%” or “200%”, then press {START}. L The unit will only enlarge the center of the upper part of the document. To make an enlarged copy of the bottom of the document, turn the document around, and then make a copy. Example: 150% enlarged copy Original document A B ZOOM 100% [+ -] ) 2.
Copying To collate multiple copies The unit can collate multiple copies in the same order as the original document pages. 1. After step 4 on page 55, press {>} 2 times. COLLATE OFF[+ -] ) 2. Press {+} or {-} repeatedly until the following is displayed. COLLATE ON [+ -] ) 3. Press {START}.
Features Summary Programming Programmable Features The unit provides various programming features. Programming method for basic features {MENU} {<}{>}{+}{-} 1 {SET} Press {MENU}. SYSTEM SET UP PRESS NAVI.[( )] 2 3 4 5 58 Select the feature you wish to program. Press {<} or {>} until the desired feature is displayed. L The current setting of the feature will be displayed. Press {+} or {-} until the desired setting is displayed. L This step may be slightly different depending on the feature.
Features Summary Programming method for advanced features {MENU} {<}{>}{+}{-} 1 {SET} Programming by entering the program code number directly You can select a feature by directly entering the program code (# and 2-digit number) instead of using {<} or {>}. 1. Press {MENU}. 2. Press {#} and the 2-digit code number (page 61 to page 63). 3. Follow steps 5 to 7 on this page. To cancel programming Press {MENU} to exit the program. Press {MENU}. SYSTEM SET UP PRESS NAVI.
Features Summary Basic features Code #01: Setting the date and time SET DATE & TIME PRESS SET See page 30 for details. Code #02: Setting your logo YOUR LOGO PRESS SET See page 31 for details. Code #03: Setting your fax number YOUR FAX NO. PRESS SET Code #12: Securing the remote operation for the answering machine REMOTE TAM ACT.
Features Summary Advanced features Code #22: Setting the journal report to print automatically AUTO JOURNAL MODE=ON [±] ON (default): The unit will print the journal report automatically after every 30 new fax communications (page 44). OFF: The unit will not print the journal report, but keep records of the last 30 fax communications. Code #23: Sending documents overseas OVERSEAS MODE MODE=ERROR [±] If you have difficulty sending an overseas fax, activate this feature before starting transmission.
Features Summary Code #36: Receiving oversized documents RCV REDUCTION MODE=92% [±] FAX ACTIVATION MODE=ON [±] If the size of the document sent by the other party is as large as, or larger than the recording paper, the unit can reduce the document and print it. Select the desired reduction rate.
Features Summary Code #76: Setting the connecting tone CONNECTING TONE MODE=ON [±] If you often have trouble when sending a fax, this feature allows you to hear connecting tones; fax tone, ring back tone and busy tone. You can confirm the status of the other party’s machine. L If the ring back tone continues, the other party’s machine may not be a facsimile or may have run out of paper. Check with the other party. L The connecting tone volume cannot be adjusted. ON (default): You will hear connecting tones.
Error Messages Reports Help If your unit cannot send a fax, check the following: – The number you dialed is correct. – The other party’s machine is a fax machine. If the problem remains, correct it by following the communication message printed on the sending and journal reports (page 44). COMMUNICATION ERROR (Code: 40-42, 46-72, FF) L A transmission or reception error occurred. Try again or check with the other party. COMMUNICATION ERROR (Code: 43, 44) L A line problem occurred.
Error Messages Display If the unit detects a problem, one or more of the following messages will appear on the display. CALL SERVICE FAX IN MEMORY L There is something wrong with the unit. Contact our service personnel. L The unit has a document in memory. See the other displayed message instructions to print out the document. CHECK DOCUMENT FAX MEMORY FULL L The document was not fed into the unit properly. Reinsert the document.
Error Messages NO FAX REPLY L The other party’s fax machine is busy or has run out of recording paper. Try again. OPEN CABINET CHECK FILM SLACK b OPEN CABINET CHECK FILM TYPE L The ink film is empty. Replace the ink film with a new one (page 70). L The ink film is not installed. Install it (page 10). L The ink film is slack. Tighten it (page 71). L The fax machine is positioned near appliances such as TVs or speakers which generate an intense magnetic field. PAPER JAMMED L A recording paper jam occurred.
Frequently Asked Questions When a function does not work, check here Frequently Asked Questions General I cannot make and receive calls. L The power cord or telephone line cord is not connected. Check the connections. L If you used a splitter to connect the unit, remove the splitter and connect the unit to the wall jack directly. If the unit operates properly, check the splitter. I cannot make calls. L The dialing mode setting is wrong. Change the setting of feature #13 (page 60). The unit does not work.
Frequently Asked Questions L Try copying the document. If the copied image is clear, there may be something wrong with the other party’s machine. The other party complains that smudges or black lines appear on their received document. L The glass or rollers are dirty. Clean them (page 76). I cannot send a fax overseas. L Use the overseas transmission mode of feature #23 (page 61). L Add two pauses at the end of the telephone number or dial manually. A blank sheet is ejected.
Frequently Asked Questions The other party complains that they cannot send a document. L The unit is not in FAX ONLY mode. Press {RECEIVE MODE} repeatedly until FAX ONLY mode is displayed. I cannot receive voice messages. L Check if the answering machine is turned on and connected to the fax machine properly. L Set the number of rings on the answering machine to 1 or 2. Copying I cannot retrieve recorded voice messages on the answering machine from a remote location.
Replacement Ink film Replacement Replacement film Model No. KX-FA93 or KX-FA57A: prints about 225 letter-sized pages. See page 7 for accessory information. 1 Open the front cover by pulling up the center part. 4 Remove the used core and the used ink film. Used core Center part Used ink film Front cover 2 Push the back cover open button (green) on the right side of the unit. OR Push the back cover open lever (green) inside of the unit. 5 Remove the stoppers and tags from the new ink film.
Replacement 7 Turn the gear of blue core in the direction of the arrow. 8 Close the back cover securely by pushing down on the dotted area at both ends (1). Close the front cover securely (2). L The following message will be displayed while the unit is checking that there is no slack in the ink film. PLEASE WAIT Dotted area Gear of blue core 1 Ink film L Make sure that the ink film is wrapped around the blue core at least once.
Jams Recording paper jam Jams When the recording paper has jammed in the unit 3 Open the back cover. Back cover The display will show the following. PAPER JAMMED 1 Open the front cover by pulling up the center part. 4 Remove the jammed recording paper. Jammed recording paper Front cover 2 Push the back cover open button (green) on the right side of the unit. OR Push the back cover open lever (green) inside of the unit.
Jams 5 Turn the gear of blue core in the direction of the arrow. 6 Close the back cover securely by pushing down on the dotted area at both ends (1). Close the front cover securely (2). Dotted area 1 2 Gear of blue core Ink film Back cover L Make sure that the ink film is wrapped around the blue core at least once. Front cover 7 Correct Blue core Remove the recording paper and straighten. Pull the tension plate forward and hold open while inserting the paper.
Jams When the recording paper was not fed into the unit properly The display will show the following. CHECK PAPER Remove the recording paper and straighten. Pull the tension plate forward and hold open while inserting paper. Press {SET} to clear the message. Tension plate {SET} 74 For Fax Advantage assistance, call 1-800-435-7329.
Jams Document jams – sending 1 Open the front cover by pulling up the center part. Remove the jammed document carefully. Note: L Do not pull out the jammed paper forcibly before opening the front cover. Center part Front cover Jammed document 2 Close the front cover securely. Front cover For Fax Advantage assistance, call 1-800-435-7329.
Cleaning Document feeder Cleaning Clean the document feeder in the following cases: – If misfeeding of the document occurs frequently. – If smudges or black/white lines appear on the original document when transmitting or copying. 1 Disconnect the power cord and the telephone line cord. 4 Clean the glass with a soft and dry cloth. Caution: L Do not use paper products, such as paper towels or tissues. Telephone line cord Power cord 2 Open the front cover by pulling up the center part.
Cleaning Thermal head If smudges or black/white lines appear on a copied/received document, check whether there is dust on the thermal head. Clean the thermal head to remove the dust. 1 Disconnect the power cord and the telephone line cord. 4 Open the back cover. Remove the ink film. Back cover Telephone line cord Power cord 2 Open the front cover by pulling up the center part. 5 Clean the thermal head with a cloth moistened with isopropyl rubbing alcohol, and let it dry thoroughly.
Cleaning 6 Replace the ink film. Turn the gear of blue core in the direction of the arrow. 7 Close the back cover securely by pushing down on the dotted area at both ends (1). Close the front cover securely (2). Dotted area 1 2 Gear of blue core Back cover Front cover Ink film L Make sure that the ink film is wrapped around the blue core at least once. 8 Connect the power cord and the telephone line cord.
Printed Reports Reference lists and reports General Information You can print out the following lists and reports for your reference. Setup list: provides you with the current settings of the basic and advanced programming features (page 60 to page 63). Telephone number list: provides you with names and telephone numbers which are stored in one-touch dial and navigator directory. Journal report: keeps records of fax transmission and reception.
Caller IQ Feature openLCR service for the Caller IQ feature Caller IQ Feature This unit is compatible with service provided by openLCR. L If you have any questions regarding the openLCR service, call openLCR’s customer service department at 1-866-openLCR (1-866-673-6527). L NEITHER KYUSHU MATSUSHITA ELECTRIC CO., LTD. (KME) NOR MATSUSHITA ELECTRIC CORPORATION OF AMERICA (MECA) IS IN ANY WAY AFFILIATED WITH, OR RESPONSIBLE FOR THE ACTS OR OMISSIONS OF, OPENLCR.COM, INC. (OPENLCR).
Caller IQ Feature To turn the Caller IQ feature from OFF to ON FLASH/LIGHT Updating the rate table (downloading the rate table) If you register through openLCR web site or move to another area, you have to download the rate table manually. FLASH/LIGHT {<}{>} 1 {SET} Press {CALLER IQ}. CALLER IQ PRESS NAVI.[( )] 2 {<}{>} Press {<} or {>} until the following is displayed or press {0}. {SET} {STOP} TO ENABLE LCR PRESS “1”, SET 3 1 Press {1}. Press {CALLER IQ}. CALLER IQ PRESS NAVI.
Caller IQ Feature During download L The CALLER IQ indicator will flash and the display will show the following. DOWNLOAD IN PROCESS. L During downloading, you cannot do other operations such as making/answering a call or sending/receiving a document. L Depending on where you live, the call for downloading may be a long distance call and will take about 1-2 minutes. You will be charged for the cost of the call.
Specifications Technical data about this product Specifications Applicable lines: Document size: Effective scanning width: Effective printing width: Transmission time*1: Scanning density: Public Switched Telephone Network Max. 216 mm (81/2") in width, Max. 600 mm (235/8") in length 208 mm (83/16") 208 mm (83/16") Approx. 15 s/page (Original mode)*2 Horizontal: 8 pels/mm (203 pels/inch) Vertical: 3.85 lines/mm (98 lines/inch) – in standard resolution, 7.
Specifications Paper specifications Recording paper size: Letter: 216 mm × 279 mm (81/2" × 11") Legal: 216 mm × 356 mm (81/2" × 14") Note for recording paper: L Do not use the following types of paper: – Paper with a cotton and/or fibre content that is over 20%, such as letterhead paper or paper used for resumes – Extremely smooth or shiny paper, or paper that is highly textured – Coated, damaged or wrinkled paper – Paper with irregularities, such as tabs or staples – Paper which has dust, lint or oil sta
FCC and Other Information FCC and Other Information FCC and Other Information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the rear of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------. If requested, this number must be provided to the telephone company. • Registration No .....(found on the rear of the unit) • Ringer Equivalence No. (REN) ..............................
FCC and Other Information particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: — Reorient or relocate the receiving antenna. — Increase the separation between the equipment and receiver. — Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Warranty Limited Warranty Warranty PANASONIC CONSUMER ELECTRONICS COMPANY, DIVISION OF MATSUSHITA ELECTRIC CORPORATION OF AMERICA One Panasonic Way, Secaucus, New Jersey 07094 PANASONIC SALES COMPANY, DIVISION OF MATSUSHITA ELECTRIC OF PUERTO RICO, INC., Ave. 65 de Infantería, Km. 9.
Warranty Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the warranty period, you may contact your dealer or Servicenter.
Customer Services Customer Services directory Customer Services To obtain service or technical assistance during the warranty period, please contact:1-800-HELP-FAX (1-800-435-7329), Monday-Friday 9am-8pm EST. To obtain support or service after the warranty has expired, please contact: 1-900-555-PANA (1-900-555-7262) for support on a fee basis. Web Site: www.panasonic.
Index Program index Index Basic features #01 Date and time....................................30 #02 Your logo ...........................................31 #03 Your fax number ................................33 #04 Sending report ............................44, 60 #06 Fax ring setting..................................60 #12 Remote activation ID.........................60 #13 Dialing mode .....................................60 #16 Paper size .........................................60 #17 Ringer pattern .
Index L Legal paper tray .......................................12 Logo (Feature #02) ............................31, 60 N Navigator directory Making a phone call ..............................38 Selecting characters..............................32 Sending faxes........................................46 Storing ...................................................35 Storing Broadcast ..............................................47 Navigator directory ................................35 One-touch dial .......
KX-FHD332 Proof of Purchase Panasonic FAX ADVANTAGE PROGRAM Free peace of mind, direct from Panasonic NO EXTRA COST FAX ADVANTAGE PROGRAM ■ 6-month limited warranty 1: parts, labor, and toll-free help line 2 ■ Free replacement 3 and repair program The Panasonic Fax Advantage Consumer Service Program. Panasonic knows that if your fax machine is not up and running, neither is your business. That’s why we created the Panasonic Fax Advantage Program.