Operating Instructions SIP Phone Model No. KX-HDV230 Thank you for purchasing this Panasonic product. Please read this manual carefully before using this product and save this manual for future use. Note R In this manual, the suffix of each model number is omitted unless necessary. R The illustrations such as some keys may differ from the appearance of the actual product. R Certain products and features described in this document may not be available in your country or area.
Introduction Outline This manual describes information about the installation and operation of KX-HDV230. Related Documentation R Quick Start Guide Describes basic information about the installation and safety precautions to prevent personal injury and/or damage to property. R Administrator Guide Describes detailed information about the configuration and management of this unit. Manuals and supporting information are provided on the Panasonic Web site at: http://www.panasonic.
Table of Contents Important Information Important Information ..........................................4 For Users in European Countries .......................5 For Users in the United Kingdom ........................5 For Users in Australia .........................................5 For Users in Australia and the United Kingdom ..............................................................6 For Users in New Zealand ..................................6 For Best Performance .................................
Important Information Important Information Data Security R To avoid unauthorized access to this product: – Keep the password secret. – Change the default password. – Set a password that is random and cannot be easily guessed. – Change the password regularly. R This product can store your private/confidential information.
Important Information For Users in European Countries The following declaration is applicable to KX-HDV230NE/KX-HDV230X only For information of Compliance with EU relevant Regulatory Directives, Contact to Authorized Representative: Panasonic Testing Center Panasonic Marketing Europe GmbH Winsbergring 15, 22525 Hamburg, Germany Ecodesign information Ecodesign information under EU Regulation (EC) No.1275/2008 amended by (EU) Regulation No. 801/2013.
Important Information For Users in Australia and the United Kingdom R This unit is capable of being used in conjunction with hearing aids fitted with inductive coil pick-ups. The handset should be held as for normal conversation. For operation, the hearing aid should be set to its "T" position or as directed in the operating instructions for the hearing aid. R This unit is designed to aid the visually handicapped to locate dial keys and buttons.
Important Information For Best Performance Environment R Keep the product away from heating appliances and devices that generate electrical noise, such as fluorescent lamps, motors and televisions. These noise sources can interfere with the performance of the product. R Do not place the product in rooms where the temperature is less than 0 °C (32 °F) or greater than 40 °C (104 °F). R Allow 10 cm (3–15/16 in) clearance around the product for proper ventilation.
Before Operating the Telephones Accessory Information Included Accessories Handset: 1 Handset Cord: 1 Wall Mounting Adaptor: 1 Screws for wall mounting: 3*1 Stand: 1 *1 The two large screws are for mounting the unit on the wall. The small screw is for attaching the wall mounting adaptor to the unit. Optional Accessories Item Model AC Adaptor Model No.
Before Operating the Telephones KX-HDV20 Included Accessories Stand: 1 Connection cable: 1 Screws for wall mounting: 3*1 Screw for attaching the KX-HDV20 to the unit: 1 Wall mount adaptor for KX-HDV20: 1 *1 The two large screws are for mounting the unit on the wall. The small screw is for attaching the wall mounting adaptor to the unit.
Before Operating the Telephones Location of Controls KX-HDV230NE A BC DEF H I J KL M 10 N O P QRS T U G
Before Operating the Telephones KX-HDV230X/KX-HDV230SX A BC DEF G H I J KL M N O P QRS T U 11
Before Operating the Telephones KX-HDV230RU A BC DEF H I J KL M 12 N O P QRS T U G
Before Operating the Telephones KX-HDV20NE/KX-HDV20X/KX-HDV20SX/KX-HDV20RU U V W ENTER Used to confirm the selected item. Main LCD (Liquid Crystal Display) For details about the main LCD, see “Main Display”, Page 15. Soft Keys A/B/C (located from left to right) are used to select the item displayed on the bottom line of the display. For details about the soft keys, see “Soft Keys”, Page 18. Navigator Key The Navigator Key includes four direction keys.
Before Operating the Telephones For details about changing the program keys, see “Changing the Function Keys (Program Keys and DSS Keys)”, Page 45. Handset Hook Keeps the handset stable when the unit is mounted on a wall. For details, see “Hooking the Handset”, Page 58. Headset Jack Optional headsets can be used with this unit. (Not all operations with the headsets can be guaranteed.) For up-to-date information about headsets that have been tested with this unit, refer to the following web site: http://www.
Before Operating the Telephones The Display and Icons Main Display [Example] ECO Dec.31 12:45PM Line1 Menu Call Log Pictographs Pictograph Meaning Call Forwarding Do Not Disturb Auto Answer Ringer Off ECO ECO Mode Off-hook Monitor Training Mode Standby display page switcher Date and Time Display Missed Call, New Message, or Name/Number Display Soft Keys For more information, see “Soft Keys”, Page 18. Note R In standby mode, the line name is displayed.
Before Operating the Telephones Sub Display (Self-labeling LCD) [Example] KX-HDV230*1 KX-HDV20 (Optional model)*2 A B B 020 12 010 019 10 018 008 09 007 016 07 006 06 005 015 014 05 004 013 003 03 012 02 002 01 001 011 C *1 Up to 24 keys (12 keys ´ 2 pages) can be registered. *2 Up to 40 keys (20 keys ´ 2 pages) can be registered. Pictographs Pictograph (Number) Meaning Pictograph Meaning No function is assigned.
Before Operating the Telephones Indication Meaning Displaying page 2 Note R Images of the display in this manual are samples only. The actual screen on your phone may vary in color and/or appearance.
Before Operating the Telephones Soft Keys Icons and information shown on the display will vary depending on the context. To select an item shown on the display, press the corresponding soft key. Icons may differ from the appearance of the actual product. Soft Key A (Left key) Icon Meaning Opens the phonebook. Pressing this key for more than 2 seconds locks the phonebook. Back Returns to the previous display. Displayed when in Phonebook Lock.
Before Operating the Telephones Icon Meaning Reject Used to reject an incoming call. Next Advances to the next display. Clear Clears digits or characters. Search Searches for an item in the phonebook alphabetically. AM/PM Used to select AM or PM when setting the time. Cancel Used to cancel the setting. Delete Used to delete the setting. Save Used to save a setting. Displayed when in Special character (Extended 2) entry mode. Used to set Call Forwarding and Do Not Disturb.
Before Operating the Telephones Assigning Function Keys [In standby mode] 1. Menu 2. [D]/[C]: "Basic Settings" a OK 3. [D]/[C]: "Key Option" a OK 4. [D]/[C]: "Soft Key Edit" a OK 5. [D]/[C]: Select a desired soft key. a OK 6. [D]/[C]: "Standby"/"Talking" a OK 7. [D]/[C]: "Function Key" a OK 8. [D]/[C]: Select the desired item. a OK Assigning Hot Key Dial keys [In standby mode] 1. Menu 2. [D]/[C]: "Basic Settings" a OK 3. [D]/[C]: "Key Option" a OK 4. [D]/[C]: "Soft Key Edit" a OK 5.
Before Operating the Telephones Main Menu Press Menu to display the following main menu. Call Center*1 Used to access the Call Center feature. Presence*1 Used to access the Presence feature. Fwd/DND Sets the Call Forwarding or Do Not Disturb features. See “Call Forwarding/Do Not Disturb”, Page 34. Paging*1 Makes a Multicast Voice Paging call. See “Making a Multicast Voice Paging call”, Page 28. New Phonebook Adds a new entry into the local phonebook. See “Storing an Item in the Local Phonebook”, Page 36.
Before Operating the Telephones Adjusting the Volume Adjusting the Receiver/Speaker/Headset Volume 1. [k]/[j] volume key: Adjust the volume during a conversation. Note R Both receiver volume and headset volume are adjusted in training mode. See “Training Mode”, Page 30. Adjusting the Ringer Volume or Turning the Ringer Off [In standby mode] 1. [k]/[j] volume key: Adjust the ringer volume. Note R For details about setting the ringer pattern, see “Incoming Option”, Page 61.
Before Operating the Telephones Making a call using the Incoming/Outgoing Call Log See “Using the Incoming/Outgoing Call Log”, Page 27. Storing an item using the Incoming/Outgoing Call Log See “Storing an Item Using the Incoming or Outgoing Call Log”, Page 37. Deleting Items in the Incoming Call Log [When the Incoming Call Log is displayed] 1. [D]/[C]: Select the desired item. a Menu 2. [D]/[C]: "Delete"*1 a OK 3. [D]/[C]: "Yes" a OK *1 You can select "Delete All" instead to delete all items.
Before Operating the Telephones [In standby mode] 1. Menu 2. [D]/[C]: "Basic Settings" a OK 3. [D]/[C]: "Display Option" a OK 4. [D]/[C]: "Language" a OK 5. [D]/[C]: Select a language. a OK R For a list of the languages that can be selected, see “Display Option”, Page 63. Entering Characters You can enter characters and digits using the dialing keys. You can select one of the character modes by pressing the Right Soft Key while entering a name.
Before Operating the Telephones Basic Operation Going off- and on-hook There are several ways to go off-hook and on-hook: R Using the corded handset R Using the /[SP-PHONE], /[HEADSET], [CANCEL] key R Using the soft key Going off-hook In this manual, when you see the phrase "off-hook", you can do any of the following: R Lift the corded handset off its cradle. R Press /[SP-PHONE] while the corded handset is on its cradle. This enables hands-free mode. R Press /[HEADSET] when using a headset.
Making Calls Making Calls R You can confirm that the number was dialed correctly before calling (Predialing) by entering the number, then going off-hook. R To clear an entire number while predialing, press Clear for more than 1 second. R If an outside call is received from a phone number stored in the Phonebook, the number and name of the caller will be displayed in the call log. R To cancel dialing, press [CANCEL]. R To insert a 3 second pause between phone numbers, press Pause *1.
Making Calls Hot Key Dialing You can assign a phone number to each number key and then access the desired phone number by simply pressing and holding the assigned number key. 1. Press and hold the dialing key (0–9) assigned as a Hot Key for more than 1 second. 2. Go off-hook. Note R While the Hot Key’s information is displayed, you can press [D] or [C] to select another Hot Key number.
Making Calls 2. [D]/[C]: "Phonebook" a OK *1 3. Enter the name or the first character(s) of the desired name. a OK 4. 5. 6. *1 *2 [D]/[C]: Select the desired item. a [ENTER]*2 [D]/[C]: Select the desired phone number. Go off-hook. If only Local Phonebook is permitted, this step is skipped. If you push and hold [D]/[C], the next/previous items will be displayed automatically. Note R If the Local Phonebook is not permitted, this feature cannot be used. Contact your administrator for further information.
Receiving Calls Receiving Calls R You can select the ringer for each type of incoming call. See “Incoming Option”, Page 61. R You can also use Auto Answer to answer a call. See “Answer Option”, Page 61. R The volume of the ringer can be adjusted, or turned off. See “Adjusting the Ringer Volume or Turning the Ringer Off”, Page 22. R If you attach a headset while receiving an incoming call, ringing will be heard from the speaker. R Up to 24 calls can be received at the same time.
Receiving Calls Hands-free Mode In hands-free mode, you can talk and hear the other party in a conversation without using the handset. This mode is useful for performing other tasks during a conversation, such as writing. Enabling hands-free mode If you press /[SP-PHONE] in standby mode, you can enable hands-free mode. During a conversation using a headset, you can enable hands-free mode by pressing /[SP-PHONE].
During a Conversation During a Conversation Transferring a Call (Call Transfer) You can transfer a call to another destination (extension or outside party). To transfer 1. Press /[TRANSFER] during a conversation. 2. Dial the party you want to transfer to. a Call 3. Wait until the other party answers to announce the transfer. 4. Go on-hook. Note R To return to the call before the transfer destination answers, press [CANCEL]. To do a blind transfer 1. Press Blind *1 during a conversation. 2.
During a Conversation Holding in a System Parking Zone (Call Park) You can use this feature as a transferring feature. When Call Park is permitted, the Park soft key is displayed. However, the Call Park feature number must be set beforehand. Also, depending on your phone system, you may need to enter a parking zone number to retrieve a parked call. The feature depends on your phone system. Contact your administrator for further information. To set 1. Press Park during a conversation.
During a Conversation 2. Press /[HOLD] again to show the conference parties on hold. 3. [D]/[C]: Select the party to remove. a OK 4. Talk to the party and go on-hook to end the call. 5. Go off-hook and talk to the remaining party. Ending a Conference Call To end the conference call, go on-hook. Mute You can disable the microphone or the handset to consult privately with others in the room while listening to the other party on the phone through the speaker or the handset. To set/cancel /[MUTE/AUTO ANS] 1.
Before Leaving Your Desk Call Forwarding/Do Not Disturb You can have incoming calls automatically forwarded to another destination. You can also have incoming calls rejected (Do Not Disturb). To access the FWD/DND settings 1. Menu 2. [D]/[C]: "Fwd/DND" a OK 3. If the unit has multiple lines, press [D] or [C] to select the desired line. a OK 4. [D]/[C]: Select the type of FWD or DND setting to apply.
Using the Phonebook Using the Phonebook The KX-HDV230 has 2 types of phonebook. 1. Local Phonebook This Phonebook is stored in the telephone. 2. Remote Phonebook If your telephone company provides the remote phonebook service, you can use it. For details, contact your phone system dealer/service provider.
Using the Phonebook Using the Local Phonebook You can store up to 500 phone numbers in the telephone along with names for easy access. You can also set unique ringer patterns for different categories to identify incoming calls. All Phonebook items are stored in alphabetical order. For security purposes, you can lock the Phonebook. R To search for an item in the Phonebook, see “Searching for an Item in the Local Phonebook”, Page 39.
Using the Phonebook R Steps 9 and 10 can be omitted if you do not want to assign a default number. (The first number entered for an entry will automatically be assigned as the default number.) R The valid digits are "0" through "9", "G", "B", "J", "P". R If an item with the same name and number exists, the new information added will be merged with the existing item. R To enter characters, see “Entering Characters”, Page 24.
Using the Phonebook 11.[D]/[C]: Select the number to use as the default number. a OK 12. Save Note R Steps 8 and 9 can be omitted if you do not want to assign a category. R Steps 10 and 11 can be omitted if you do not want to assign a default number. (The first number entered for an entry will automatically be assigned as the default number.) R The valid digits are "0" through "9", "G", "B", "J", "P".
Using the Phonebook Note For details about entering characters, see “Entering Characters”, Page 24. Deleting a Stored Item in the Local Phonebook Deleting a Stored Item [In standby mode] 1. 2. [D]/[C]: "Phonebook"*1 a OK 3. Enter the name or the first character(s) of the desired name. a OK 4. [D]/[C]: Select the desired item. 5. Menu 6. [D]/[C]: "Delete Number" a OK *2 7. [D]/[C]: "Yes" a OK *1 Depending on your service provider, there are cases where this menu does not appear.
Using the Phonebook Searching by pressing Dial Keys You can also search for an item in the phonebook by pressing multiple dial keys when the phonebook list is displayed: 1. Press the dial keys to enter the first character(s) of the desired name in accordance with the character tables.*1 a OK *1 For details about the characters assigned to the dial keys, see the following table.
Using the Phonebook *1 The call log is also locked. *2 If you enter an incorrect password 3 times, you cannot enter another password for approximately 30 seconds. Using the Remote Phonebook You can refer to the Remote Phonebook in addition to the Local Phonebook, if the Remote Phonebook is available. Note We recommend setting this feature with your administrator. Contact your administrator for further information. Searching for an Item in the Remote Phonebook Searching by Name [In standby mode] 1. 2.
Using the Phonebook Checking the Line Status You can check the status of each line (up to 6 lines) on the main LCD. Checking the Line Status [In standby mode] 1. Menu 2. [D]/[C]: "Line Status" a OK 3. [D]/[C]: Select the line whose status you want to check. a OK 4. Press [CANCEL] to end checking the line status or press OK to perform an action on the line. See "Line status indication" below for details. [During a conversation] 1. Line 2. [D]/[C]: Select the line whose status you want to check. a OK 3.
Using the Phonebook Icon Meaning Making an anonymous call Block anonymous calls *2 When the line is in this state, call information is also displayed. *3 If the shared line is set, (index number) is also displayed. We recommend setting this with your administrator. Contact your administrator for further information.
Customizing the Telephone Customizing the Telephone Changing the Telephone’s LCD Display You can change what is displayed on the telephone’s LCD while the telephone is in standby mode. 1. Menu 2. [D]/[C]: "Basic Settings" a OK 3. [D]/[C]: "Display Option" a OK 4. [D]/[C]: "Standby Display" a OK 5. [D]/[C]: Select the desired item. a OK Hot Keys By assigning phone numbers to dial keys, you can make a call by pressing and holding a dial key.
Customizing the Telephone *1 While the Hot Key’s information is displayed, you can press [D] or [C] to select another Hot Key number. *2 To delete all items, select "Delete All" instead of "Delete". Selecting the Type of Hot Key Dialing You can select one of 2 types of Hot Key Dialing for each assigned Hot Key. 1. In standby mode, press and hold a dial key (0–9) for more than 1 second. 2. Menu 3. [D]/[C]: "Automatic Call" a OK 4.
Customizing the Telephone Status Color Blue Red Off Meaning Light pattern On In Use R You are on a call. Slow Flashing "Line On Hold" R A call is on hold. Quick Flashing "Incoming Call" or "Recall" R A call (including Hold Recall) is being received. Name or number of caller R A call to a shared line is being received. On In Use R A shared line is in use or a call is on private hold at another unit. Slow Flashing "Line On Hold" R A shared line is on hold at another unit.
Customizing the Telephone R Transfer*1 Used to transfer a call to the extension assigned to the key with confirmation during a conversation. R Blind Transfer*1 Used to transfer a call to the extension assigned to the key without confirmation during a conversation. R Conference Used to establish a multiple-party conversation (conference). R Directed Call Pickup*1 Used to answer an incoming call arriving at the specified telephone number.
Customizing the Telephone Storing unwanted callers You can store up to 30 phone numbers in the call barred list by using the caller list or by entering the numbers directly. 1. Menu 2. [D]/[C]: "Basic Settings" a OK 3. [D]/[C]: "Call Settings" a OK 4. [D]/[C]: "Block Caller ID" a OK 5. [D]/[C]: Select a blank line. a Menu 6. [D]/[C]: "Edit" a OK 7. Enter the phone number (32 digits max.). a OK Editing the phone numbers to reject 1. Menu 2. [D]/[C]: "Basic Settings" a OK 3. [D]/[C]: "Call Settings" a OK 4.
Customizing the Telephone 6. [D]/[C]: "On"/"Off" a OK Changing the Basic Settings To select the main item in standby mode 1. Menu 2. [D]/[C]: "Basic Settings" a OK 3. [D]/[C]: Select the main item.
Customizing the Telephone Main Item System Settings Sub Item Page Set Time & Date*1 Authentication Access Code Xsi Setting*2 UC Setting*2 Restart Page 67 DSS Restart *1 Availability depends on your phone system. Contact your administrator for further information. *2 This item is displayed only when the feature is enabled. Contact your administrator for further information.
Installation and Setup Installation and Setup Note R Panasonic assumes no responsibility for injuries or property damage resulting from failures arising out of improper installation or operation inconsistent with this documentation. WARNING R To reduce the risk of fire or electric shock, do not overload AC outlets and extension cords. R Completely insert the AC adaptor/power plug into the AC outlet. Failure to do so may cause electric shock and/or excessive heat resulting in a fire.
Installation and Setup KX-HDV20 (option) stand Adjusting the Stand Position Push the PUSH marks in the direction indicated, with both hands, and tilt and slide the stand until it becomes fixed in the desired position.
Installation and Setup Removing the Stand Tilt the stand in the direction indicated while pushing the PUSH marks with both hands. PUSH PUSH Attaching the Optional KX-HDV20 to the Unit The optional KX-HDV20 has 20 DSS keys, and it adds 40 function keys (20 keys ´ 2 pages) to the unit. These keys can be used to seize a line to make or receive a call or to perform a feature that has been assigned to the key. 1. Remove the stand from both the KX-HDV230 and KX-HDV20. See “Removing the Stand”, Page 53. 2.
Installation and Setup Note R Up to 5 KX-HDV20 units can be connected to the product. However, if you mount the product on a wall, only one KX-HDV20 unit can be used. Connections (including optional KX-HDV20) Connect the Ethernet cable, the Handset Cord and the AC adaptor (Option) to the unit. *1 *2 *3 *4 *5 *1 Connection cable Connect the connection cable as shown in the illustration.
Installation and Setup *5 Optional headset For up-to-date information about headsets that have been tested with this unit, refer to the following web site: http://www.panasonic.net/pcc/support/sipphone/ R The initial setting for the IP address is "DHCP—Auto". For information about your network environment, contact your administrator. For details, see “Network Settings”, Page 66. When selecting Ethernet cables (not included) R Use flexible cables without jack covers.
Installation and Setup Wall Mounting The KX-HDV230 and up to 5 optional KX-HDV20 units can be mounted on a wall. IMPORTANT R Make sure that the wall and the fixing method are strong enough to support the weight of the unit. (See “Specifications”, Page 69.) 1. Insert the tabs of the wall mounting adaptor into the designated openings in the base, and then slide the wall mounting adaptor in the direction of the arrow until it clicks.
Installation and Setup KX-HDV230 2 4 *1 *2 *3 *5 *4 *6 *7 With optional KX-HDV20 2 A 2 *8 4 *1 *5 *2 *3 *4 *8 *6 *7 *9 If you will mount additional KX-HDV20 units, connect the connection cable for the next unit to the unit you are attaching.
Installation and Setup *2 *3 *4 *5 *6 *7 *8 EHS headset cable AC adaptor 40 mm (1 37/64 in) or less Washer Drive the screw to this point 83 mm (3 1/4 in) or 100 mm (3 15/16 in) Connection cable Connect the connection cable as shown in the illustration. *9 179 mm (7 1/16 in) *10 111 mm (4 3/8 in) R You can find a wall mounting template at the end of this manual. Hooking the Handset To Hook the Handset During a Conversation 1. Hook the handset over the top edge of the unit.
Appendix Appendix Character Mode Table KX-HDV230 (Suffix: NE/X/SX) Keys 1 ABC (Latin) Space B & ’ ()G,–./1 0–9 (Numeric) 4 5 SŚŠ (Extended 2) ΑΒΓ2 2 abc2 3 (Extended 1) Space B & ’ ( ) G , – .
Appendix R The illustrations of the keys in the table may differ in appearance from the actual keys on the telephone. KX-HDV230 (Suffix: RU) Keys 1 АБВ (Cyrillic) А Б В Space G+-/=<>1 а б в Space G+-/=<>1 0–9 (Numeric) 1 ГДЕЁ2 2 4 5 ЖЗИЙ3 жзий3 КЛM4 клм4 HОП5 ноп5 abc2 3 4 5 9 0 УФХ7 уфх7 ЦЧШ8 цчш8 ЩЪЫЬ Space ! ? " 9 щъыь Space ! ? " 9 ЭЮЯ Space . , ’ : ; ()0 ҐЄІЇЎ# ґєіїў# 60 def3 GHI4 ghi4 JKL5 JKL5 jkl5 jkl5 MNO6 mno6 7 8 PQRS7 pqrs7 TUV8 tuv8 WXYZ9 9 wxyz9 0 э ю я Space .
Appendix R Press * before or after entering a character to change between uppercase and lowercase. R Pressing a key repeatedly will cycle through the characters associated with that key. For example, to enter the letter "C" in Latin Mode, press 2 3 times. R Pressing a key repeatedly will cycle through the characters associated with that key. For example, to enter the letter "E" in Cyrillic Mode, press 2 3 times.
Appendix Key Option Sub Item Description Program Key R Program Key 1– 24 R DSS Key 1–200 Assigns a function to each program key. One Touch Dial BLF Line ACD*1 Login Wrap Up Line Status Call Forward Phonebook Call History Simultaneous Ring Hospitality Transfer Blind Transfer Conference Directed Call Pickup Call Park Park Park Retrieve Not stored Soft Key Edit R Softkey A R Softkey B R Softkey C Edits the soft keys in the following situations.
Appendix Display Option Sub Item Description Setting Default Language Selects the display language. Up to 10 languages can be downloaded from the server or Web as necessary. Contact your administrator for further information. Suffix: NE/X/SX Auto English Deutsch Español FRANÇAIS Italiano Svenska Nederlands Português Čeština Auto Suffix: RU Auto English РУССКИЙ Українська Auto Auto Backlight Turns the LCD backlight on or off.
Appendix Call Settings Sub Item Description Setting Default Block Anonymous Specifies whether or not to block incoming anonymous calls. Line 1–6 On Off Off Anonymous Call Specifies whether or not to make outgoing anonymous calls. Line 1–6 On Off Off Block Caller ID Edits/deletes the phone numbers to reject incoming calls. –Edit –Delete Number –Delete All No. Not stored Anywhere*1 Specifies/edits the Xsi’s Anywhere settings.
Appendix *3 If a password has not already been set, you can skip the first step. *4 For details about setting the password, see “Setting the Password”, Page 23.
Appendix System Settings Menu Layout Status Sub Item Description Setting Default Line Status Displays the line status. Registered/Registering/ (NULL) — Firmware Version Displays the firmware version of the telephone. — — IP Mode Displays the IP network mode. IPv4/IPv6/IPv4&IPv6 — IPv4 Settings Displays information about IPv4 –IP Address*1 settings. –Subnet Mask*1 –Default Gateway*1 –DNS*1 — IPv6 Settings Displays information about IPv6 –IP Address*2 settings.
Appendix Sub Item Description IPv6 Settings Specifies the IPv6 settings. Setting DHCP Auto Manual –DNS 1 –DNS 2 RA –DNS 1 –DNS 2 Static –IP Address –Prefix –Default Gateway –DNS 1 –DNS 2 Default DHCP–Auto LLDP Specifies the LLDP settings. PC Port –VLAN ID –Priority On Off VLAN ID: 0 Priority: 0 On VLAN Specifies the VLAN settings.
Appendix Sub Item Description Setting Default Access Code*3 Specifies the access code to access the redirect server. Max. 16 characters Not stored Xsi Setting*4 Specifies the ID and password for the Xsi service. Line 1–6 –ID*2 –Password*2 Not stored UC Setting*4 Specifies the ID and password for the Broadsoft UC service (IM&P). –ID*2 –Password*2 Not stored Restart*5 Restart the unit. — — Restart any connected DSS units.
Appendix Specifications KX-HDV230 Item Specifications Power Supply AC adaptor / PoE (IEEE 802.3af) Power Consumption PoE Stand-by: approx. 3.1 W (ECO mode off), approx. 2.9 W (ECO mode on) Talking: approx. 3.2 W (ECO mode off), approx. 3.0 W (ECO mode on) AC Adaptor Stand-by: approx. 2.8 W (ECO mode off), approx. 2.1 W (ECO mode on) Talking: approx. 2.9 W (ECO mode off), approx. 2.2 W (ECO mode on) Maximum Power Consumption Approx. 4.
Appendix Item Specifications Power Consumption Stand-by: approx. 0.5 W Maximum Power Consumption Approx. 1.5 W Operating Environment 0 °C (32 °F) to 40 °C (104 °F) LCD Display Monochrome graphical LCD Size 160 ´ 384 pixels, 12 lines LCD Backlight 6 levels (Always On/Automatic/Always Off) Dimensions (Width ´ Depth ´ Height; stand attached) "High" position: 110 mm ´ 176 mm ´ 178 mm (4.3 in ´ 6.9 in ´ 7.0 in) "Middle" position: 110 mm ´ 176 mm ´ 154 mm (4.3 in ´ 6.9 in ´ 6.
Appendix Troubleshooting Common Issues and Solutions General Use Issue Possible Cause Solution The display is blank. The unit is not receiving power. The unit is not designed to function when there is a power failure. Make sure that the device supplying PoE is receiving power and that the Ethernet cable is properly connected. If an AC adaptor is connected, confirm that the AC adaptor is connected and receiving power. The display is not shown well. The display’s contrast is too low.
Appendix Issue Possible Cause Solution The phonebook list is being imported or exported. R Wait a few minutes for the operation to complete. R Confirm with your administrator or dealer. I cannot make long distance calls. Your telephone service does not allow you to make long distance calls. Make sure that you have subscribed to your telephone company’s long distance service. The unit does not ring when a call is received. The ringer is turned off.
Appendix Issue Possible Cause Solution The other party is using a half-duplex speakerphone. If the other party is using a half-duplex speakerphone, sound may cut out occasionally during calls. For best performance, the other party should use a full-duplex speakerphone. Issue Possible Cause Solution I cannot add or edit entries to the phonebook list. The phonebook list is full. Delete any unnecessary entries. The maximum number of entries in the phonebook list is 500.
Appendix Error Messages During operation, error messages might appear on the unit. The following table lists these messages and possible causes and solutions. Error Message Possible Cause Solution Error:001 Check LAN cable. The LAN cable is not connected. Check all connections. Error:002 IP Address Collision The unit’s network settings are incorrect. Consult your system administrator or dealer. Error:003 Not Registered Failed to register to SIP server. Consult your system administrator or dealer.
100 mm (3 15⁄16 in) For KX-HDV230 83 mm (3 ¼ in) 179.3 mm (7 1⁄16 in) Note: Make sure to set the print size to correspond with the size of this page. If the dimensions of the paper output still deviate slightly from the measurements indicated here, use the measurements indicated here. WALL MOUNTING TEMPLATE 1 (KX-HDV230, optionally with 1 attached KX-HDV20) 1. Drive the screws into the wall as indicated. 2. Hook the unit onto the screw heads.
One screw here One screw here 111 mm (4 ⅜ in) 100 mm (3 15⁄16 in) One screw at either point One screw at either point 83 mm (3 ¼ in) Note: Make sure to set the print size to correspond with the size of this page. If the dimensions of the paper output still deviate slightly from the measurements indicated here, use the measurements indicated here. For KX-HDV20 to mount Previously mounted KX-HDV20 (for reference) WALL MOUNTING TEMPLATE 2 (For mounting 2 or more KX-HDV20 units) 1.
Notes 77
Notes 78
Notes 79
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