User Manual

Setting up devices

Refer to the following for information on setting up your device.

– Shelf cameras:

“Shelf camera setup (overview)”, Page 40

– Floor cameras:

“Floor camera setup (overview)”, Page 52

– Access points, front door cameras, and outdoor cameras:

“Front door camera and outdoor camera setup (overview)”, Page 81

– HD cameras:

“HD camera setup (overview)”, Page 107

App basics

App basics (overview)

To begin, simply start the [HomeHawk] app on your mobile device by tapping its icon (shown below).

To prevent unauthorized access to your devices, you may need to enter a system password. Whether or

not you need to enter the system password depends on how your mobile device is connecting to your

devices, as explained below.

Accessing while at home

If your mobile device is connected to the same wireless network as your devices, you do not need to

enter the system password when connecting to your devices. This is because it is assumed that in this

situation, anyone in your home who is using your mobile device is authorized to access your devices.

Note that even when you are at home, you will need to enter the system password if your mobile device

is not connected to the same wireless network as your devices. This could occur if your mobile device is

connected to the Internet using its mobile network connection instead of your wireless network, or if your

mobile device is connected to a different wireless network.

Accessing while away from home

If your mobile device is not connected to the same wireless network as your devices, including situations

when you are away from home, you will need to enter the system password when connecting to your

devices. This is to prevent someone from using your mobile device to access your devices in the event

that you lose your mobile device while away from home, for example.

Note: