Operating Instructions Multi-Function Printer Model No. This pictured model is KX-MB262. KX-MB262CX KX-MB772CX Do NOT connect the USB cable until prompted by the Multi-Function Station (CD-ROM). 1 2 KX-MB262CX or KX-MB772CX may not be available in some areas. KX-MB772 only: L This unit is compatible with Caller ID. To use this feature, you must subscribe to the appropriate service of your service provider. L Be sure to use the telephone line cord included in this unit.
Thank you for purchasing a Panasonic MultiFunction Printer. This model is designed to be used in Middle East, Hong Kong, Malaysia, Asia, New Zealand, Africa and Latin America according to the location setting feature (KX-MB772 only). The default setting is Middle East. To change the location setting, see page 54 (feature #114). Note: L The suffix in the model number will be omitted in these instructions. L Most figures shown in these operating instructions are based on a KX-MB262.
Location Location Available features by location setting (KX-MB772 only) The following features may vary slightly depending on the location setting (#114 on page 54). Change the location setting to match where you use the unit.
Important Information Important Information For best performance Toner cartridge and drum unit L When replacing the toner cartridge or drum unit, do not allow dust, water, or liquids to come in contact with the drum. This may affect print quality. L For optimal performance, genuine Panasonic toner cartridges and drum units are recommended.
Table of Contents 1. Introduction and Installation 1. Table of Contents Accessories 1.1 1.2 Included accessories..................................... 7 Accessory information ................................... 7 Finding the Controls 1.3 1.4 Button descriptions........................................ 8 Overview ....................................................... 9 Installation 1.5 1.6 1.7 Toner cartridge and drum unit ..................... 10 Output tray............................................
Table of Contents Troubleshooting 11.3 When a function does not work ................... 68 12.Paper Jams Jams 12.1 Recording paper jam ................................... 73 12.2 Document jams (Auto document feeder) (KXMB772 only) ................................................ 78 13.Cleaning Cleaning 13.1 Cleaning the white plates and glass............ 79 13.2 Cleaning the document feeder rollers (KXMB772 only) ................................................ 82 14.
1. Introduction and Installation 1 Introduction and Installation Accessories 1.1 Included accessories 1.2 Accessory information 1 Power cord (Use the appropriate power cord for where you use the unit.) To ensure that the unit operates properly, we recommend the use of a Panasonic toner cartridge and drum unit. See page 85 for specifications. KX-MB772 only 1.2.
1. Introduction and Installation L To set the unit to the power save mode manually. Finding the Controls N {FAX} (KX-MB772 only) 1.3 Button descriptions L To switch to the fax mode (page 18, 36). A B CDEFG HIJK L O {BROADCAST} (KX-MB772 only) L To send a document to multiple parties (page 39). P {MANUAL BROAD} (KX-MB772 only) L To send a document to multiple parties manually (page 39).
1. Introduction and Installation 1.4.2 Rear view 1.4 Overview KX-MB772 1.4.
1. Introduction and Installation Installation Removing the shipping tape Remove the shipping tape (1). 1 Note: L Shipping tape positions are subject to change without notice. 1.5 Toner cartridge and drum unit The included toner cartridge is a starter toner cartridge. Caution: L Read the following instructions before you begin installation. After you have read them, open the drum unit protection bag. The drum unit contains a photosensitive drum. Exposing it to light may damage the drum.
1. Introduction and Installation 3 Place the toner cartridge (3) into the drum unit (4) vertically. 6 Lift the top cover release lever (7) and open the top cover (8). 3 8 9 7 4 4 Turn the green levers (5) on each side of the toner cartridge while pressing down firmly. 5 Note: L Do not touch the transfer roller (9). L If the lower glass (j) is dirty, clean it with a soft and dry cloth. 5 Make sure that the triangles (6) match, to install the toner cartridge correctly.
1. Introduction and Installation 7 Install the drum and toner unit (k) by holding the 8 Close the top cover until locked. tabs. k Caution: L To prevent injuries, be careful not to put your hands under the top cover. L Make sure that the triangles (l) match, to install the drum and toner unit correctly. To replace the toner cartridge and the drum unit When the display shows the following, replace the toner cartridge.
1. Introduction and Installation L To maintain print quality and machine life, we recommend you to clean slots and openings (page 4) and the inside of the unit (page 79, 82) when replacing the toner cartridge and/or drum unit. Waste disposal method Waste material should be disposed of under conditions which meet all national and local environmental regulations. 1.
1. Introduction and Installation If the top part of the extender is detached If the extender is detached 1. With the top part of the extender in the open position, insert the tab (1) into the left hole (2) of the extender. 1. Line up the extender (1) with the left side of the output tray. Make sure that the triangles (2) match, to attach the extender correctly. 1 2 2 1 2. Snap the extender (3) into the unit by pushing down the right side of the extender. 2.
1. Introduction and Installation 3 Load the paper, print-side up (2). 1.7 Recording paper The paper input tray unit can hold: – Up to 250 sheets of 60 g/m2 to 75 g/m2 paper. – Up to 230 sheets of 80 g/m2 paper. – Up to 200 sheets of 90 g/m2 paper. Important: L Push and lock the plate (3) in the paper input tray, if it is lifted. 2 L Please refer to page 84 for information on recording paper. L The unit is set for printing A4 size paper by default.
1. Introduction and Installation 5 Insert the paper input tray to the unit, lifting the front part of the tray. Then push it completely into the unit. Note: L If the paper is not loaded correctly, re-adjust the paper guides, or the paper may jam. L If the paper input tray does not close, the plate in the paper input tray may be lifted. Push the paper and make sure that the paper is laid flat in the paper input tray. Caution for the paper input tray L Do not drop the paper input tray.
2. Preparation L If you use the unit with a computer and your internet provider instructs you to install a filter (5), please connect it as follows (KX-MB772 only). 2 Preparationand Setup Connections 2.1 Connections Caution: L When you operate this product, the power outlet should be near the product and easily accessible. L Be sure to use the telephone line cord included in this unit (KX-MB772 only). L Do not extend the telephone line cord (KX-MB772 only).
2. Preparation 2.2 Dialling mode (KX-MB772 only) Important: L Not available when “NEW ZEALAND” is selected in feature #114 on page 54. 2.3 Selecting the operation mode (Scan/Copy) (Fax: KX-MB772 only) You can select the desired mode by pressing one of the following buttons. If you cannot dial (page 36), change this setting according to your telephone line service. {MENU} {SET} 1 {MENU} i {#}{1}{2}{0} DIALLING MODE =TONE [V^] 2 Press {1} or {2} to select the desired setting.
2. Preparation Document Requirements 2.4.2 Using the auto document feeder (KXMB772 only) 2.4 Setting the original 2.4.1 Using the scanner glass 1 1 2 1 Insert the document (up to 20 pages) FACE UP into the feeder until a single beep is heard. 1 Open the document cover (1). 2 Place the document FACE DOWN on the scanner glass (2), aligning the top left of the document with the corner to which the m mark points. 3 Close the document cover.
2. Preparation Minimum document size Help 128 mm 2.5 Help function (KX-MB772 only) The unit contains helpful information on the following topics which can be printed for reference purposes, as follows: – “BASIC SETTINGS” – “FEATURE LIST” – “DIRECTORY” – “FAX RECEIVING” – “COPIER” – “REPORTS” – “CALLER ID” 128 mm 600 mm Maximum document size {MENU} 216 mm Effective scanning area L Shaded area will be scanned. {SET} {<}{>} 5 mm 1 Press {MENU} repeatedly to display “HELP”.
2. Preparation Volume Initial Programming 2.6 Adjusting volume (KX-MB772 only) 2.7 Date and time (KX-MB772 only) Important: L Before adjusting volume, set the operation mode to fax mode. If the {FAX} light is OFF, turn it ON by pressing {FAX}. {MENU} {FAX} {FAX} {SET} {V}{^} {SET} {<}{>} 1 {MENU} i {#}{1}{0}{1} i {SET} D:| 01/M:01/Y:07 TIME: 00:00 Ringer volume While the unit is idle, press {V} or {^}. L If there are any documents in the document entrance, you cannot adjust the volume.
2. Preparation 2.8 Your logo (KX-MB772 only) You can program your logo (name, company name, etc.) so that it appears on the top of each page sent. 2.9 Your fax number (KX-MB772 only) You can program your fax number so that it appears on the top of each page sent. {MENU} {STOP} {MENU} {STOP} {SET} {<}{>} {SET} {FLASH} {<}{>} 1 {MENU} i {#}{1}{0}{2} i {SET} LOGO=| 1 {MENU} i {#}{1}{0}{3} i {SET} NO.=| 2 Enter your logo, up to 30 characters (see page 63 for character entry).
2. Preparation 2.10 Installing Multi-Function Station 2.10.
2. Preparation L If the unit is connected to your computer, the model name will be automatically detected. L You can change the name of the unit if necessary. 7 Click [Install], then follow the on-screen instructions. L The files will be copied to your computer. Important notice If you use Windows XP or Windows Vista, a message may appear after connecting the unit with the USB cable. This is normal and the software will not cause any difficulties with your operating system.
2. Preparation 2.11 Starting Multi-Function Station [Start] i [All Programs] or [Programs] i [Panasonic] i the unit’s name i [Multi-Function Station] L Multi-Function Station will appear. XXX Note: L You can confirm if the unit is connected to your computer on Device Monitor (page 64). L Computer features (printing, scanning, etc.) may not function properly in the following situations: – When the unit is connected to a computer that was custom-built by the user.
3. Printer 3 Printer Printer 3.1 Printing from Windows applications You can print a file created in a Windows application. For example, to print from WordPad, proceed as follows. 1 Open the document you want to print. 2 Select [Print...] from the [File] menu. L The [Print] dialogue box will appear. For details about the [Print] dialogue box, click [?], then click the desired item.
3. Printer 3.1.1 Using the manual input tray You can print on plain paper and labels. The manual input tray is used only for printing with the computer and can hold one page at a time. When printing multiple pages, add a next page after the first page has been fed into the unit. L Please refer to page 84 for information on recording paper. – – Any sheet of labels that has spaces in it where some of the labels have been removed. Labels that do not completely cover the backing sheet as follows.
4. Scanner 4 Scanner Scanner 4.1 Scanning from the unit (Push Scan) You can easily scan the document by operating the operation panel on the unit. Select following scanning modes depending on the way to use the scanned image. – Viewing using Multi-Function Viewer (Viewer) – Saving as a file to your computer (File) – Sending as an attached file to e-mail destination (EMail) – Using OCR software (OCR) Note: L You can set the desired scan mode for push scan beforehand (feature #493 on page 62).
4. Scanner 2 {SCAN} 3 Press {V} or {^} repeatedly to select “OCR”. i {SET} 4 Press {V} or {^} repeatedly to select “USB HOST”. i {SET} 5 If necessary, change the scanning settings (scan type / resolution / file format / brightness / contrast / scan size). Press {>}, press {V} or {^} repeatedly to select the desired setting. i {SET} i {START} L The scanned image will be displayed in the OCR window after scanning. Note: L You can save the images in TIFF, JPEG or BMP formats.
4. Scanner L The scanned image will be displayed in the [Multi-Function Viewer] window after scanning. L To save the scanned image, select [Save As ...] from the [File] menu. L To cancel scanning while the document is being scanned, click [Cancel]. Note: L You can display images in applications that support TIFF, JPEG, PCX, DCX and BMP formats. L You can save images in TIFF, JPEG, PCX, DCX, BMP or PDF formats. L If the [Select...] button is displayed in the [Target Device], click the [Select...
5. Copier 6 After you finish copying, press {STOP} to reset the 5 Copier Copy settings you set in step 3 and 4. 5.1 Making a copy Illegal copies L It is unlawful to make copies of certain documents. Copying certain documents may be illegal in your country. Penalties of fines and/or imprisonment may be imposed on those found guilty. The following are examples of items that may be illegal to copy in your country.
5. Copier 5.1.2 Using the auto document feeder (KXMB772 only) 5.2 More copying features L Make sure that the {COPY} light is ON. 5.2.1 To enlarge/reduce a document 1 Set the original (page 19). 2 Press {ZOOM} repeatedly to select the enlargement {COPY} {STOP} {START} 1 If the {COPY} light is OFF, turn it ON by pressing {COPY}. 2 Set the original (page 19). 3 If necessary, change the resolution and contrast according to the type of document. L To select the resolution, see page 31.
5. Copier Example: 150% enlarged copy Using the scanner glass (1): Original document Enlarged copy 5.2.2 To copy 2-sided documents onto 1 page (Quick ID copy feature) (Scanner glass only) You can make copies of both sides of 2-sided documents and print them on the same side of paper. The documents will not be reduced to fit the recording paper, so this feature is useful for copying small sized documents such as business cards. 1 1 Set the original (page 19).
5. Copier Original document Page layout “8 in 1” “LANDSCAPE” 5.2.4 To copy several pages onto 1 page (N in 1 feature) You can save paper by copying 2, 4 or 8 pages onto 1 page. The documents will be reduced to fit the recording paper. 1 Set the original (page 19). “PORTRAIT” L To make a portrait copy, set the original in portrait direction. To make a landscape copy, set the original in landscape direction. 2 Press {PAGE LAYOUT} repeatedly to select “N in 1”.
5. Copier Original document Page layout “8 in 1” “PORTRAIT” Note: L The unit will store the documents into memory while collating the copies. If memory becomes full while storing, the unit will only print out the stored pages. During poster feature 1. Set the original and enter necessary settings for poster size copy (steps 2 to 3 on “5.2.3 To make a poster size copy (Poster feature) (Scanner glass only)”, page 34). “LANDSCAPE” 2.
6. Fax (KX-MB772 only) 6 Fax (KX-MB772 Sending Faxes only) To select the resolution 6.1 Sending a fax manually 6.1.1 Using the scanner glass By using the scanner glass, you can send a page from booklets or small size paper that cannot be sent with the auto document feeder. 1. Press {RESOLUTION} repeatedly. – “STANDARD”: For normal-sized characters. – “FINE”: For small-sized characters. – “SUPER FINE”: For very small-sized characters. – “PHOTO”: For photographs, shaded drawings, etc. 2.
6. Fax (KX-MB772 only) Printing a journal report A journal report provides you with a printed record of the 30 most recent faxes. To print it manually, see page 83. To print it automatically after every 30 new fax transmissions and receptions, make sure feature #402 is activated (page 57). For an explanation of error messages, see page 65. 6.1.2 Using the auto document feeder 6.
6. Fax (KX-MB772 only) 3 Enter the telephone number, up to 32 digits. i {SET} L To program other items, repeat steps 2 to 3. 4 {MENU} Note: L A hyphen or a space entered in a telephone number counts as 2 digits. 6.2.3 Editing a stored item 1 {DIRECTORY} 2 Press {V} or {^} repeatedly to display the desired item. i {MENU} i {*} 3 Edit the name if necessary. For further details, see the storing procedure on page 37. i {SET} 4 Edit the telephone number if necessary.
6. Fax (KX-MB772 only) 3 Enter the fax number using one-touch dial or navigator directory. 4 {START} 6.4 Broadcast transmission By storing one-touch dial and navigator directory items (page 37) into the broadcast memory, you can send the same document to multiple parties (up to 20). Your programmed items will remain in the broadcast memory, allowing frequent re-use. L The broadcast function utilises stations 1–2. The one-touch dial function will be cancelled. L Make sure that the {FAX} light is ON. 6.4.
6. Fax (KX-MB772 only) 2 Press {V} or {^} repeatedly to display the desired broadcast memory (“” or “”). i {MENU} i {*} 3 Press {V} or {^} repeatedly to display the desired item you want to add. i {SET} L To add other items, repeat this step (up to 20 items). 4 {STOP} Note: L When adding new items to the MANUAL BROADCAST memory, you can only select stored items. 6.4.
6. Fax (KX-MB772 only) Receiving Faxes 6.5 Sending a computer document as a fax message from your computer You can access the fax function from a Windows application using Multi-Function Station. For example, to send a document created from WordPad, proceed as follows. 1 Open the document you want to send. 2 Select [Print...] from the [File] menu. 6.6 Selecting the way to use your fax machine Depending on your situation, select the way you prefer to use your fax machine.
6. Fax (KX-MB772 only) Setup Set the fax machine to TEL mode (page 43) by pressing {FAX AUTO ANSWER} repeatedly. Note: L Make sure feature #404 is set to “TEL” beforehand (page 57). How to receive phone calls and faxes You have to answer all calls manually. To receive a fax document, press {START}. 6.6.3 Use as a telephone and/or fax (TEL/FAX mode) Important: L Not available when “NEW ZEALAND” is selected in feature #114 on page 54.
6. Fax (KX-MB772 only) 6.7 Receiving a fax automatically – Auto answer ON 6.8 Receiving a fax manually – Auto answer OFF 6.7.1 Activating FAX ONLY mode Important: L Use this mode with an extension telephone. Press {FAX AUTO ANSWER} repeatedly to display “FAX ONLY MODE”. L The {FAX AUTO ANSWER} light turns ON. 6.8.1 Activating TEL mode 1 Make sure feature #404 is set to “TEL” beforehand (page 57). L If feature #114 is set to “NEW ZEALAND”, go to step 2.
6. Fax (KX-MB772 only) Note: L To stop receiving, see page 64. L To receive fax documents using the extension telephone, make sure remote fax activation is turned ON (feature #434 on page 59) beforehand. The default setting is ON. 6.8.2 Activating TEL/FAX mode Important: L Not available when “NEW ZEALAND” is selected in feature #114 on page 54. 1 Make sure feature #404 is set to “TEL/FAX” beforehand (page 57). 2 Press {FAX AUTO ANSWER} repeatedly to display “TEL/FAX MODE”.
6. Fax (KX-MB772 only) If a fax calling tone is detected, the fax machine will receive a fax automatically. L Regarding the remote access code for the answering machine, see the operating instructions of the answering machine. 6.9 Using the unit with an answering machine 6.9.1 Setting up the unit and an answering machine 1 Connect the answering machine (1). L Answering machine is not included. L Remove the stopper (2) if attached.
6. Fax (KX-MB772 only) 6.11 Junk fax prohibitor (preventing fax reception from undesired callers) If you subscribe to Caller ID service (page 48), this feature prevents fax reception from calls that do not show caller information. Additionally, the unit will not accept faxes originating from numbers that match the ones on a programmable junk fax prohibitor list. Important: L This feature does not work when manual reception is performed. 6.11.
6. Fax (KX-MB772 only) 6.12 Receiving a fax into your computer You can receive a fax document on your computer. The received fax document is saved as an image file (TIFFG4 format). To receive a fax document using your computer, make sure the following features are set beforehand. – PC fax reception (feature #442 on page 60) 1 Press {FAX AUTO ANSWER} repeatedly to turn the auto answer setting ON (page 43). 2 Start Multi-Function Station.
7. Caller ID (KX-MB772 only) 7 Caller Caller IDID (KX-MB772 only) 7.1 Caller ID service This unit is compatible with the Caller ID service offered by your local telephone company. To use this unit’s Caller ID features, you must subscribe to a Caller ID service. L Depending on the service of the local telephone company, the date/time of the call or the caller’s name may not be displayed. L The name display service may not be available in some areas.
7. Caller ID (KX-MB772 only) L To send a fax, see page 36. 7.2 Viewing and calling back using caller information Important: L Calling back will not be possible if the caller information does not include a telephone number. L If the area code of the received telephone number is the same as yours, the area code may need to be deleted before calling back. This may only apply to some areas. To edit the number, see page 49. 1 {CALLER ID} 2 Press {V} to search from the recently received caller information.
7. Caller ID (KX-MB772 only) 7.4 Erasing caller information 7.5 Storing caller information 7.4.1 Erasing all caller information 7.5.1 Into the one-touch dial feature and navigator directory 1 Press {MENU} repeatedly to display “CALLER SET UP”. i {SET} L “CALL LIST ERASE” will be displayed. 2 {SET} L To cancel erasing, press {STOP}, then {MENU}. 3 {SET} i {STOP} 7.4.2 Erasing specific caller information 1 {CALLER ID} 2 Press {V} or {^} repeatedly to display the desired item.
8. Distinctive Ring (KX-MB772 only) 8 Distinctive Distinctive Ring Ring (KX-MB772 only) 8.1 Distinctive Ring (Fax Ability/Duplex ring) service Important: L Not available when “MALAYSIA” is selected in feature #114 on page 54. This feature is only for use if you subscribe to a Distinctive Ring pattern service from your telephone company. For more information on the availability of this service in your area, please contact your telephone company before setting this feature on your unit.
8. Distinctive Ring (KX-MB772 only) 8.4 Programming the ring pattern assigned for fax Important: L Available when “MIDDLE EAST”, “ASIA”, “AFRICA” or “LAT.AMERICA” is selected in feature #114 on page 54. 1 Set feature #430 to “ON” (page 51). 2 {MENU} i {#} i {4}{3}{1} 3 Press {1} to {5} to select the ring pattern assigned for fax.
9. Programmable Features 9 Programmable Features Summary Features 9.1 Programming {MENU} {SET} 1 {MENU} 2 Press {#} and the 3-digit code (page 54 to page 62). 3 Press the desired selection to display the desired setting. L This step may be slightly different depending on the feature. 4 {SET} 5 Press {MENU} to exit.
9. Programmable Features 9.2 Basic features Feature/Code Selection Setting the date and time {#}{1}{0}{1} (KX-MB772 only) Enter the date and time using the dial keypad. See page 21 for details. Setting your logo {#}{1}{0}{2} (KX-MB772 only) Enter your logo using the dial keypad. See page 22 for details. Setting your fax number {#}{1}{0}{3} (KX-MB772 only) Enter your fax number using the dial keypad. See page 22 for details.
9. Programmable Features Feature/Code Selection Changing the password for feature programming via remote operation {#}{1}{5}{5} 2. Enter the current password. i {SET} L The default password is “1234”. 1. {MENU} i {#}{1}{5}{5} i {SET} 3. Enter a new 4-digit password using 0–9. i {SET} 4. Enter the new password again. i {SET} i {MENU} Note: L If you forget your current password, “0101” can always be entered in step 2 to continue changing the password.
9. Programmable Features Feature/Code Selection Setting the default operation mode timer {#}{4}{6}{4} (KX-MB772 only) To set the timer before returning to the default operation mode (feature #463). {0} “OFF”: Deactivates this feature. {1} “30s”: 30 seconds {2} “1min” (default): 1 minute {3} “2min”: 2 minutes {4} “5min”: 5 minutes Setting toner save feature {#}{4}{8}{2} {0} “OFF” (default): Deactivates this feature. {1} “ON”: The toner cartridge will last longer.
9. Programmable Features 9.3 Fax features (KX-MB772 only) Feature/Code Selection Changing the TEL/FAX delayed ring count {#}{2}{1}{2} If you use an extension telephone in TEL/FAX mode, select the desired number of times the extension telephone rings before the unit answers the call. {1} “1” {2} “2” (default) {3} “3” {4} “4” {5} “5” {6} “6” {7} “7” {8} “8” {9} “9” Note: L This feature may not be available depending on feature #114 setting (page 3). L See page 44 for details.
9. Programmable Features Feature/Code Selection Sending a fax at a specific time {#}{4}{1}{2} This feature allows you to take advantage of low-cost calling hours offered by your telephone company. This feature can be set up to 24 hours in advance of the desired time. {0} “OFF” (default) {1} “ON” To send a document: 1. If the {FAX} light is OFF, turn it ON by pressing {FAX}. 2. Set the original (page 19). 3. If necessary, change to the desired resolution (page 36) and the desired contrast (page 36). 4.
9. Programmable Features Feature/Code Selection Setting the ring pattern for fax (Distinctive Ring feature) {#}{4}{3}{1} {1} “A” {2} “B” {3} “C” {4} “D” {5} “B-D” (default) Note: L This feature may not be available depending on feature #114 setting (page 3). L See page 52 for details. Setting auto reduction feature {#}{4}{3}{2} To receive a fax document that is longer than your recording paper. {0} “OFF”: The unit will print the original size.
9. Programmable Features Feature/Code Selection Setting friendly reception {#}{4}{3}{8} To receive a fax automatically when you answer a call and hear a fax calling tone (slow beep). {0} “OFF”: You have to press {START} for fax reception. {1} “ON” (default): You do not have to press {START} for fax reception. Receiving a fax into the computer {#}{4}{4}{2} If you wish to receive a fax into the computer, activate this feature and run [PC FAX] from Multi-Function Station.
9. Programmable Features 9.4 Copy features Feature/Code Selection Changing the default copy resolution {#}{4}{6}{1} To change the default resolution setting for copying. {1} “TEXT/PHOTO”: For documents containing both text and photographs. {2} “TEXT” (default): For documents containing only text. {3} “PHOTO”: For documents containing photographs, shaded drawings, etc. Holding the previous page layout setting {#}{4}{6}{7} {0} “DISABLED” (default): Deactivates this feature.
9. Programmable Features 9.6 Scan features Feature/Code Selection Setting the scan mode for Push Scan {#}{4}{9}{3} {1} “VIEWER” (default): The scanned image will be displayed in the [MultiFunction Viewer] window. {2} “FILE”: The scanned image will be saved as a file. {3} “E-MAIL”: The scanned image will be saved for e-mail attachment. {4} “OCR”: The scanned image will be displayed in the OCR window.
10. Useful Information 10 Useful Useful Information Information 10.1 Character entry (KX-MB772 only) The dial keypad is used to enter characters and numbers. – Press {<} or {>} to move the cursor. – Press dial keys to enter characters and numbers. – Press {STOP} to erase the character or number highlighted by the cursor. Press and hold {STOP} to erase all characters or numbers.
10. Useful Information 10.2 Status of the unit 10.2.2 Using Device Monitor 10.2.1 Using Remote Control 1 Start Multi-Function Station. 2 [Utilities] i [Device Monitor] You can easily operate the following functions from your computer.
11. Help 11 Help 11.1 Error messages – Reports (KX-MB772 only) If a problem occurs during fax transmission or reception, one of the following messages will be printed on the sending and journal reports (page 36). Message COMMUNICATION ERROR Code 40-42 46-72 FF Cause & Solution L A transmission or reception error occurred. Try again or check with the other party. 43 44 L A line problem occurred. Connect the telephone line cord to a different jack and try again. L An overseas transmission error occurred.
11. Help 11.2 Error messages – Display If the unit detects a problem, one or more of the following messages will appear on the display. Display Cause & Solution “CALL SERVICE” L There is something wrong with the unit. Contact our service personnel. “CARRIAGE ERROR” L There is something wrong with the carriage sensor. Contact our service personnel. “CHANGE DRUM” L There is something wrong with the drum unit. Replace the drum unit and the toner cartridge.
11. Help Display Cause & Solution “NO FAX REPLY” L The other party’s fax machine is busy or has run out of recording paper. Try again. “OUT OF PAPER INPUT TRAY #2” L Recording paper is not installed in the manual input tray. Install paper (page 27). “PAPER JAMMED” “OPEN TOP COVER” L A recording paper jam occurred. Remove the jammed paper (page 73). “PC FAIL OR BUSY” L The cable or the computer power cord is not connected correctly. Check the connections (page 17, 23).
11. Help Troubleshooting 11.3 When a function does not work 11.3.1 General Problem Cause & Solution The unit does not work. L Check the connections (page 17, 23). The output tray becomes full quickly or the recording paper does not stack properly on the output tray. L High humidity may cause the recording paper to curl. Try turning the paper over and re-inserting it. If the curl on the paper is heavy, please remove it from the output tray. If you still have this problem, contact our service personnel.
11. Help 11.3.2 Printing problems Problem Cause & Solution The printing quality is poor. ABC L Some paper has instructions recommending which side to print on. Try turning the recording paper over. L You may have used paper with a cotton and/or fibre content that is over 20%, such as letterhead or resume paper. L The recording paper is too damp. Use new paper. L The remaining toner is low. Replace the toner cartridge. L To check the drum life and quality, please print the printer test list (page 83).
11. Help 11.3.4 Copier Problem Cause & Solution The unit will not make a copy. L You cannot make a copy during programming. Make the copy after programming. L The document was not fed into the unit properly. Re-insert the document. L Recording paper is not installed or the unit has run out of paper. Install paper (page 15). L Recording paper is installed in the manual input tray. Remove the recording paper from the manual input tray. Letters on the copied documents are not clear.
11. Help Problem Cause & Solution I cannot receive documents automatically. L The receiving mode is set to TEL mode. Set to FAX ONLY mode (page 43) or TEL/FAX mode (page 44). L The time taken to answer the call is too long. Decrease the number of rings before the unit answers a call (feature #210 on page 55). L Make sure that the Distinctive Ring of feature #430 is set properly (page 51).
11. Help Problem Cause & Solution I cannot make calls. L The dialling mode setting may be wrong. Change the setting (feature #120 on page 18). The unit does not ring. L The ringer volume is turned OFF. Adjust it (page 21). The other party complains they only hear a fax tone and cannot talk. L FAX ONLY mode is set. Tell the other party the number is only used for faxes. L If you use a Distinctive Ring service, make sure you have set the same ring pattern assigned by the telephone company (page 51).
12. Paper Jams Case 1: When the recording paper has jammed near the manual input tray: 12 Paper Jams Jams 12.1 Recording paper jam 12.1.1 When the recording paper has jammed inside of the unit 1. Pull open the paper input tray (1). The display will show the following. PAPER JAMMED b OPEN TOP COVER CHECK REAR COVER Caution: L Do not pull out the jammed paper forcibly before opening the top cover. 1 2. Open the manual input tray (2) and remove the jammed paper (3) carefully by pulling it upwards.
12. Paper Jams 3. Close the paper input tray. Case 2: When the recording paper has jammed near the drum and toner unit: 1. Pull open the paper input tray (1). 4 L Open and close the top cover (4) to clear the error message. 1 2. Lift the top cover release lever (2) and open the top cover (3). 3 5 2 4 Caution: The fuser unit (4) gets hot. Do not touch it. Note: L Do not touch the transfer roller (5).
12. Paper Jams 3. Remove the jammed paper (6) carefully by pulling it upwards. 4. Close the paper input tray. 6 Remove the jammed paper (7) carefully by pulling it toward you. 5. Close the top cover until locked.
12. Paper Jams Case 3: When the recording paper has jammed near the fuser unit: 3. Remove the jammed paper (6) carefully by pulling it upwards. 1. Lift the top cover release lever (1) and open the top cover (2). 2 4 1 3 6 4. Push back the green levers (7) to the original position. Caution: The fuser unit (3) gets hot. Do not touch it. Note: L Do not touch the transfer roller (4). 2. Lift both green levers (5) until they stop. 7 5. Close the top cover until locked.
12. Paper Jams 12.1.2 When the recording paper is not fed into the unit properly The display will show the following. CHECK PAPER #1 PRESS START 1 Pull the paper input tray until it clicks into place, then pull it completely out, lifting the front part of the tray. Remove the recording paper and straighten. 2 Re-load the recording paper. 3 Insert the paper input tray to the unit, lifting the front part of the tray. Then push it completely into the unit. 12.1.
12. Paper Jams 12.2 Document jams (Auto document feeder) (KX-MB772 only) When the document has jammed near the document entrance: 3 Caution: L Do not pull out the jammed document forcibly before lifting the ADF cover. When the document has jammed near the document exit: 3 1 Open the ADF cover (1) while holding the document cover (2). 1 2 3 Close the ADF cover. 2 Remove the jammed document (3) carefully.
13. Cleaning 3 Close the document cover (5). 13 Cleaning Cleaning 13.1 Cleaning the white plates and glass 5 Clean the white plates and glass when a black line, a white line or a dirty pattern appears on: – your recording paper, – the original document, – the scanned data, or – the fax document received by the other party (KXMB772 only). Caution: L Be careful when handling the drum and toner unit. See the caution for the drum unit on page 10 for details.
13. Cleaning 4 Clean the lower glass (6) with a soft and dry cloth. 13.1.2 Lower glass 1 Disconnect the power cord. 2 Lift the top cover release lever (1) and open the top cover (2). 2 6 4 1 3 5 Reinstall the drum and toner unit (7) by holding the tabs. Caution: The fuser unit (3) gets hot. Do not touch it. Note: L Do not touch the transfer roller (4). 3 Remove the drum and toner unit (5) by holding the tabs.
13. Cleaning L Make sure that the triangles (8) match, to install the drum and toner unit correctly. Caution: L To prevent injuries, be careful not to put your hands under the top cover. 8 6 Close the top cover until locked. 7 Re-connect the power cord.
13. Cleaning 4 Close the ADF cover. 13.2 Cleaning the document feeder rollers (KX-MB772 only) Clean the rollers when the document frequently misfeeds. 1 Disconnect the power cord. 2 Open the ADF cover (1) while holding the document cover (2). 1 2 5 Re-connect the power cord. 3 Clean the document feeder rollers (3) with a cloth moistened with isopropyl rubbing alcohol, and let all parts dry thoroughly.
14. General Information 14 General Printed Reports Information Specifications 14.1 Reference lists and reports 14.2 Specifications You can print out the following lists and reports for your reference. – “SETUP LIST” – “TEL NO. LIST”*1 – “JOURNAL REPORT”*1 – “BROADCAST LIST”*1 – “PRINTER TEST” L If the test print has smudges, or blurred points or lines, clean the inside of the unit (page 79, 82). If printing quality is still poor, replace the toner cartridge and drum unit.
14. General Information ■ Power supply: 220–240 V AC, 50/60 Hz ■ Memory capacity (for operation and storing memory): 32 MB ■ Fax memory capacity*1: 2 MB in total Approx. 170 pages of memory reception Approx. 150 pages of memory transmission (Based on the ITU-T No. 1 Test Chart in standard resolution, without using the Error Correction Mode.) ■ Laser diode properties: Laser output: Max. 5 mW Wave length: 760 nm – 810 nm Emission duration: Continuous ■ Print speed: Approx.
14. General Information Toner life Toner life depends on the amount of content in a received, copied or printed document. The following is the approximate relationship between image area and toner life for replacement toner cartridge (Model No. KXFAT92A/KX-FAT92E). Toner life varies in actual usage. 5 % image area Approx. 2,000 sheets of A4 size paper can be printed. Table of Contents1. 1. Table of Contents 1. Introduction and Installation Accessories 1.1 Included accessories.1.2 Accessory information.
15. Index Connecting tone (Feature #416): 58 Connections: 17 USB: 23 Contrast hold (Feature #462): 55 Copy: 31 Collation: 35 Enlarge: 32 N in 1: 34 Poster: 34 Proof set: 35 Quick ID: 33 Reduce: 32 Reserve: 35 Copy features: 61 15. Index 15.
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PFQX2741ZA CM0807DN0 (CD)