TG5240.fm Page 1 Wednesday, September 22, 2004 3:45 PM 5.8 GHz Expandable Cordless Phone System Operating Instructions Model No. KX-TG5240 KX-TG5243 Pulse-or-tone dialing capability Model shown is KX-TG5240. The unit is Caller ID compatible. To display the caller’s name and phone number, you must subscribe to Caller ID service. PLEASE READ BEFORE USE AND SAVE. Charge the battery for 6 hours before initial use. Panasonic World Wide Web address: http://www.panasonic.
TG5240.fm Page 2 Wednesday, September 22, 2004 3:45 PM Thank you for purchasing your new Panasonic cordless telephone. Please read the IMPORTANT SAFETY INSTRUCTIONS on page 94 before use. Read and understand all instructions. Caller ID and Call Waiting Service, where available, are telephone company services. After subscribing to Caller ID this phone will display a caller’s name and phone number.
TG5240.fm Page 3 Wednesday, September 22, 2004 3:45 PM Expanding Your Phone For KX-TG5240 users KX-TG5240 includes one handset and one base unit. You can expand the system by adding up to 3 accessory handsets, sold separately. A maximum of 4 handsets can be registered to the base unit. KX-TG5240 Up to 3 accessory handsets can be added. KX-TGA520 KX-TGA523 • The included handset is pre-registered at the factory and assigned the extension number 1.
TG5240.fm Page 4 Wednesday, September 22, 2004 3:45 PM Contents Preparation For Best Performance . . . . . . . . 6 Location of Controls . . . . . . . . . 7 Displays . . . . . . . . . . . . . . . . . . 10 Installation . . . . . . . . . . . . . . . . 12 Connections . . . . . . . . . . . . . . 12 Installing the Battery in the Handset. . . . . . . . . . . . . . . 13 Battery Charge . . . . . . . . . . . . 13 Programmable Settings . . . . . . 15 Programming Guidelines. . . . . 15 Function Menu Table . . . . . .
TG5240.fm Page 5 Wednesday, September 22, 2004 3:45 PM Contents Answering System Automatic Answering Operation. . . . . . . . . . . . . . . . . . 63 Setting the Unit to Answer Calls. . . . . . . . . . . . . . . . . . . . . 63 Monitoring Incoming Calls . . . . 63 Wall Mounting . . . . . . . . . . . . . . 74 Belt Clip . . . . . . . . . . . . . . . . . . . 77 Optional Headset . . . . . . . . . . . 77 Direct Commands . . . . . . . . . . . 78 Canceling Registration/ Re-registration . . . . . . . . . . . . .
For Best Performance Battery charge The handset is powered by a rechargeable Nickel-Metal Hydride (Ni-MH) battery. Charge the battery for 6 hours before initial use (p. 13). AND (KX-TG5243 only) Base unit location/Noise Calls are transmitted between the base unit and handset using wireless radio waves. For maximum distance and noise-free operation, the recommended base unit location is: Away from electrical appliances such as a TV, personal computer or another cordless phone.
Location of Controls Base unit Preparation Telephone System Answering System Useful Information For assistance, please call: 1-800-211-PANA(7262) 7
TG5240.fm Page 8 Wednesday, September 22, 2004 3:45 PM Location of Controls Handset Back side Ringer/Message Alert Indicator (p. 26, 31) Antenna Speaker Receiver Display (p. 10) Soft Keys (p. 9) Headset Jack (p. 77) Navigator Key ([d], [B]) (p. 9) [ [OFF] Button (p. 15, 27) ] (TALK) Button (p. 27) [ ] (Speakerphone) Button (p. 27) [MENU] Button (p. 15) [ ] (TONE) Button (p. 57) [REDIAL] Button (p. 28) [HOLD/INTERCOM] Button (p. 28, 47) Microphone (p. 27) [FLASH/CALL WAIT] Button (p.
TG5240.fm Page 9 Wednesday, September 22, 2004 3:45 PM Location of Controls How to use the soft keys/navigator keys Handset soft keys Three soft keys are used to select functions displayed directly above each key. Functions displayed above each key will change depending on the state of use. SPIPRIVACY1[1] CID P LAY Preparation IN USE On this sample display, “ C I D ”, “ PLAY ” and “C” are displayed above the soft keys. C Pressing the right soft key selects the Phone Book “ C ”.
TG5240.fm Page 10 Wednesday, September 22, 2004 3:45 PM Displays Handset 1 23 4 56 IN USE 9 SPIPRIVACY1[1] 10 missed calls D01 CID P LAY C 7 8 1 “ IN USE ” functions as follows. Off (invisible) The line is free. On The line is being used. Flashing A call is on hold on the handset or base unit, or the Answering System is answering a call (p. 63). Flashing rapidly A call is being received. 2 “SP” is shown when you are using the handset speakerphone.
TG5240.fm Page 11 Wednesday, September 22, 2004 3:45 PM Displays Base unit 12 3 4 Preparation FULL 1 “ RINGER ” indicates the base unit ringer is off (p. 21). OFF 2 “ FULL ” flashes when no new messages can be recorded. Erase unnecessary messages (p. 67). R INGER OFF BOX 1 BOX 2 BOX 3 5 3 “E” flashes until you set the date and time, and flashes after a power failure. If it is flashing, set the date and time (p. 17).
Installation Connections Base unit Fasten the AC adaptor cord. Raise the antennas. Hook Bottom of the base unit Single-Line Telephone Jack (RJ11C) Telephone Line Cord Power Outlet (AC 120 V, 60 Hz) AC Adaptor for Base Unit • Base unit: USE ONLY WITH Panasonic AC ADAPTOR PQLV1 (Order No. PQLV1Z). • The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.
Installation Installing the Battery in the Handset Preparation Insert the battery (1), and press it down until it snaps into the compartment (2). Close the cover. 2 1 Telephone System To replace the battery: Press the notch on the cover firmly and slide it as indicated by the arrow. Replace the old battery with a new one (p. 14). Close the cover and charge the handset for 6 hours. Battery Charge Answering System Place the handsets on the base unit and charger for 6 hours before initial use.
Installation Recharge Recharge the battery when: — “Recharge battery” is displayed on the handset, — “3” flashes, or — the handset beeps intermittently while it is in use. IN USE SPIPRIVACY3[1] Recharge battery • The display will continually indicate “Recharge battery” and/or “3” will flash when the handset battery is charged for less than 15 minutes and the handset is lifted off the base unit or charger.
TG5240.fm Page 15 Wednesday, September 22, 2004 3:45 PM Programmable Settings Programming Guidelines Handset The soft key works as the BACK key. BACK SAVE Preparation The unit has several programmable functions which can be selected from the function menu on the display (p. 16). The soft key works as the SAVE SELECT or SAVE key. [OFF] exits programming. Navigator key scrolls through the menu. [MENU] enters the function menu.
TG5240.fm Page 16 Wednesday, September 22, 2004 3:45 PM Programmable Settings Function Menu Table Handset You can use the following functions to customize your unit. See the corresponding pages for function details. • After pressing [MENU], you can also program menu items directly by pressing ([0] to [9], [*] and [#]) instead of using the soft keys (p. 78–79). Sub-menu I Main menu Ringer setting Date and time p. 17 Voice enhancer p. 29 Ringer volume p. 20 Ringer tone p. 21 Incoming call. p.
TG5240.fm Page 17 Wednesday, September 22, 2004 3:45 PM Programmable Settings Date and Time Handset Preparation We recommend you set the date and time so that the unit will announce the day and time each message was recorded when you play back messages. 1 Press [MENU]. 2 Scroll to “Date and time” by pressing [d] or [B], then press the soft key ( SELECT ).
Programmable Settings Display Language You can select either “English” or “Spanish” as the display language. The factory preset is “English”. 1 Press [MENU]. 2 Scroll to “Initial setting” by pressing [d] or [B], then press the soft key ( ). 3 Scroll to “Change language” by pressing [d] or [B], then press the soft key ( ). 4 To change from English to Spanish, press the soft key ( ). To change from Spanish to English, press the soft key ( ). • The display changes to the selected language.
TG5240.fm Page 19 Wednesday, September 22, 2004 3:45 PM Programmable Settings Line Mode Handset Preparation The line mode is preset to “B” and generally should not be adjusted. If “ IN USE ” is not displayed on the handset properly, the line mode selection is incorrect. Set line mode to “A”. 1 Press [MENU]. 2 Scroll to “Initial setting” by pressing [d] or [B], then press the soft key ( SELECT ). 3 Scroll to “Set tel line” by pressing [d] or [B], then press the soft key ( SELECT ).
TG5240.fm Page 20 Wednesday, September 22, 2004 3:45 PM Programmable Settings Ringer Volume You can set the handset and base unit ringer volumes to high, medium, low, or off. The factory preset is HIGH. If the handset or base unit ringer is turned off, the handset or base unit will ring at the low level for intercom calls, and will not ring for outside calls. Caller names will not be announced even if the Talking Caller ID feature is turned on (p. 33, 34). Handset ringer volume Handset 1 Press [MENU].
TG5240.fm Page 21 Wednesday, September 22, 2004 3:45 PM Programmable Settings Base unit ringer volume Base Unit Make sure the base unit is not being used. • To increase volume, press [B]. To decrease volume, press [d]. • To stop ringing, press [STOP]. To turn the ringer off, press and hold [d] until 2 beeps sound. •“ RINGER OFF ” is displayed. To turn the ringer on, press [d] or [B]. Preparation To set the ringer volume to high (preset), medium, or low, press [d] or [B].
TG5240.fm Page 22 Wednesday, September 22, 2004 3:45 PM Programmable Settings Base unit ringer tone (use either the handset or the base unit) Base Unit Make sure the base unit is not being used. 1 Press [H] or [G]. • The base unit will ring using the current ringer tone. If the ringer volume has been turned off, the base unit will not ring (p. 21). 2 Press [H] or [G] repeatedly to select the desired tone. • Each time you press [H] or [G], another ringer tone will be heard and selected.
TG5240.fm Page 23 Wednesday, September 22, 2004 3:45 PM Preparing the Answering System Greeting Message Base Unit Preparation You can record a personal greeting message of up to 2 minutes. If you do not record your own message, one of two pre-recorded greetings will be played for callers (p. 24). The total recording time of all messages (greeting, incoming and memo) is about 16 minutes. We recommend you record a brief greeting message in order to leave more time for recording new messages.
TG5240.fm Page 24 Wednesday, September 22, 2004 3:45 PM Preparing the Answering System To review the greeting Press [GREETING CHECK]. To adjust the speaker volume, press [d] or [B] during playback. • 9 levels (0–8) are available while using the Answering System. The level is displayed on the base unit. To erase the greeting Press [GREETING CHECK], then press [ERASE] while the recorded message is being played. • The unit will answer calls with a pre-recorded greeting (see below).
TG5240.fm Page 25 Wednesday, September 22, 2004 3:45 PM Preparing the Answering System 4 Scroll to “Recording time” by pressing Recording time 5 Select the recording time by pressing [d] or [B]. Recording time • You can also select the recording time by pressing [1], [2], [3], or [0] (Greeting only). Preparation [d] or [B], then press the soft key ( SELECT ). :3min 6 Press the soft key ( SAVE ), then press [OFF].
TG5240.fm Page 26 Wednesday, September 22, 2004 3:45 PM Preparing the Answering System Recording Mode Handset Two recording modes are available. The factory preset is “Standard recording (16 min)”, which provides more recording time (16 min) and standard sound quality. “Enhanced recording (8 min)” provides less recording time (8 min) but clearer sound quality. 1 Press [MENU]. 2 Scroll to “Initial setting” by pressing [d] or [B], then press the soft key ( SELECT ).
TG5240.fm Page 27 Wednesday, September 22, 2004 3:45 PM Making Calls System capabilities (Operating more than one handset, p. 3) Preparation Up to 3 extensions (3 handsets or 2 handsets and the base unit) can operate at a time. The maximum operating number may decrease depending on the state of use. Using the Handset Handset 1 Press [C]. • “Talk” is displayed. 2 Dial a phone number. Telephone System • The dialed number is displayed.
TG5240.fm Page 28 Wednesday, September 22, 2004 3:45 PM Making Calls To dial after confirming the entered number To redial using the redial list (Memory Redial) 1. Enter a phone number. The last 5 phone numbers dialed are stored in the redial list. 3334444| 1. Press [REDIAL]. • If you misdial, press the soft key ( CLEAR ). Enter the correct phone number. • If a pause is required when dialing, press the soft key ( PAUSE ) where needed (p. 56). • To cancel, press [OFF].
TG5240.fm Page 29 Wednesday, September 22, 2004 3:45 PM Making Calls Voice Enhancer Technology Preparation Panasonic’s Voice Enhancer Technology clarifies the voice of the person you are talking to, reproducing a more natural-sounding voice that is easier to hear and understand. Voice Enhancer Technology can be turned on or off. The factory preset is OFF. • Depending on the condition and quality of your telephone line, this feature may emphasize existing line noise.
Making Calls Using the Base Unit Base Unit 1 Press [SP-PHONE]. • The indicator lights. 2 Dial a phone number. • If you misdial, press [SP-PHONE] and start again from step 1. 3 When the other party answers, talk into the MIC (microphone). 4 To hang up, press [SP-PHONE]. • The indicator light goes out. • To switch to the handset while using the base unit speakerphone: — If the handset is off the base unit, press [C] or [s] on the handset, then press [SP-PHONE] on the base unit.
TG5240.fm Page 31 Wednesday, September 22, 2004 3:45 PM Answering Calls When a call is received, the unit rings, “Incoming call” is displayed, and the Ringer/Message Alert indicator on the handset and the IN USE indicator on the base unit flash rapidly. Preparation Handset Ringer/ Message Alert Indicator 1 Press [C] or [s]. • You can also answer a call by pressing any button except [d], [B] or [OFF]. 2 To hang up, press [OFF] or place the handset on the base unit or charger.
TG5240.fm Page 32 Wednesday, September 22, 2004 3:45 PM Caller ID Service This unit is compatible with Caller ID services offered by your telephone company. If you subscribe to Caller ID, caller names and phone numbers will be displayed and recorded in the Caller List. How Caller ID information is displayed and announced When a call comes in, the unit will ring and Caller ID information will be received.
TG5240.fm Page 33 Wednesday, September 22, 2004 3:45 PM Caller ID Service Talking Caller ID Handset Base Unit Preparation To use this feature, you need to subscribe to Caller ID. For further information, please contact your telephone company. Telephone System • If the unit does not receive Caller ID information, the unit will announce “Call from out of area”, “Call from private caller”, or “Call from long distance”.
TG5240.fm Page 34 Wednesday, September 22, 2004 3:45 PM Caller ID Service Base unit Talking Caller ID feature Handset This feature must be turned on or off for the base unit by using the handset. 1 Press [MENU]. 2 Scroll to “Initial setting” by pressing [d] or [B], then press the soft key ( SELECT ). 3 Scroll to “Set base unit” by pressing [d] or [B], then press the soft key ( SELECT ). 4 Scroll to “Talk Caller ID” by pressing [d] or [B], then press the soft key ( SELECT ).
TG5240.fm Page 35 Wednesday, September 22, 2004 3:45 PM Using the Caller List Viewing the Caller List Handset CID ), [d], or [B] to enter the Caller List. Ex. 10 calls missed. Preparation 1 Press the soft key ( Caller list 10 missed calls dB=Scroll list 2 To search from the most recent call, press [d]. To search from the oldest call, press [B]. • The caller’s name, number and the time and date of the call are displayed. Example SMITH,JACK 1-555-333-4444 3:10P JUN.
TG5240.fm Page 36 Wednesday, September 22, 2004 3:45 PM Using the Caller List Editing the Caller’s Phone Number Handset You can edit a phone number in the Caller List by removing its area code and/or the long distance code “1”. Once you call back an edited number, this unit can automatically edit incoming phone numbers from the same area code in the Caller List and each time you receive a call (Caller ID Number Auto Edit, p. 37). 1 Press the soft key ( CID ), [d], or [B] to enter the Caller List.
TG5240.fm Page 37 Wednesday, September 22, 2004 3:45 PM Using the Caller List Caller ID Number Auto Edit Handset Preparation Once you call back an edited number (p. 36), this unit can automatically edit incoming phone numbers from the same area code in the Caller List and each time you receive a call. For example, it can ignore the area code of calls originating from your area code, so that you can call these numbers from the Caller List without dialing the area code.
Using the Caller List Storing Caller Information in the Phone Book Handset Caller names and phone numbers that are in the Caller List can be stored in the phone book. 1 Press the soft key ( C I D ), [d], or [B] to enter the Caller List. 2 Scroll to the desired caller by pressing [d] or [B]. • If the number requires editing, see page 36. 3 Press the soft key ( SAVE ). • If there is no name information for the caller, “Enter name” will be displayed.
TG5240.fm Page 39 Wednesday, September 22, 2004 3:45 PM Phone Book The handset can store up to 50 names and phone numbers in its phone book. You can make a call by selecting a name or number from the phone book, and copy phone book items from one handset to another (p. 44, 45). Preparation Storing Names and Numbers Handset 1 Press the soft key (C). • The display will show the number of stored items. 2 Press the soft key ( ADD Phone book 10 items 0-9=Name search dB=Scroll list ).
TG5240.fm Page 40 Wednesday, September 22, 2004 3:45 PM Phone Book Selecting characters to enter names Enter names using the dialing buttons. Press each button until the desired character is displayed. • Pressing each button selects a character in the order shown below. Keys [1] Characters f Moves the cursor to the left. g Moves the cursor to the right. (To enter another character using the same number key, move the cursor to the next space.) [4] ( A D G J ) B E H K ; C F I L , – .
TG5240.fm Page 41 Wednesday, September 22, 2004 3:45 PM Phone Book Dialing from the Phone Book Handset • The display shows the number of stored items. • You can press the soft key ( SEARCH ) to view the first item. 2 Scroll to the desired item. To scroll down, press [d]. To scroll up, press [B]. Phone book items are sorted in the following order: Alphabet letters (Alphabetical) 2 Space & ’ ( ) , – .
TG5240.fm Page 42 Wednesday, September 22, 2004 3:45 PM Phone Book Chain Dial Handset You can dial a combination of phone book or manual key pad entries while making a call. This feature can be used, for example, to first automatically dial a calling card access number that you have stored in the phone book, then manually or automatically dial your PIN and then automatically dial the destination number from the phone book. Ex.
TG5240.fm Page 43 Wednesday, September 22, 2004 3:45 PM Phone Book Editing an Item in the Phone Book Handset 2 Scroll to the desired item by pressing [d] or [B]. • To search for the item by initial, see page 41. 3 Press the soft key ( EDIT ). Preparation 1 Press the soft key (C). Jane 456-7890 Enter name Jane| d=Next • If you do not need to change the name, press [d] then go to step 5. • To move the cursor, press the soft key ( f ) or ( g ). 5 Edit the phone number, then press [d].
TG5240.fm Page 44 Wednesday, September 22, 2004 3:45 PM Phone Book Copying Items in the Phone Book Handset (When the System Has Two or More Handsets) You can copy one or all phone book items between two handsets. The destination handset will save the items in its phone book. • If an outside call is received during the phone book copy, copying will stop. You will need to re-send the item(s) later.
TG5240.fm Page 45 Wednesday, September 22, 2004 3:45 PM Phone Book To copy all of the items in your phone book to another handset Preparation Make sure the destination handset is not in use. 1 Press [MENU]. 2 Scroll to “Copy phone book” by pressing [d] or [B], then press the soft key ( SELECT ). 3 Scroll to “Copy all items” by pressing [d] or [B], then press the soft key ( SELECT ). (1 to 4) by pressing [d] or [B]. • You can also select the extension number by pressing [1] to [4].
Speed Dialer Storing Phone Numbers Base Unit You can store up to 10 phone numbers in the base unit. The dialing buttons ([0] to [9]) function as memory stations. Make sure the base unit is not being used. 1 Press [PROGRAM]. • The IN USE indicator flashes and “ ” is displayed. 2 Enter a phone number of up to 32 digits. • The last digit of the entered number is displayed. • If you misdial, press [PROGRAM], and start again from step 1. 3 Press [AUTO]. 4 Press a memory station number ([0] to [9]).
TG5240.fm Page 47 Wednesday, September 22, 2004 3:45 PM Intercom Preparation Intercom calls can be made between a handset and the base unit, and between two handsets (when the system has two or more handsets, p. 3). You can page all handsets at once from the base unit, and announce the page to all handsets (Voice Paging, p. 49). Page the desired unit(s) by entering the extension number, shown in the top right of each handset’s display. The base unit’s extension number is 0.
TG5240.fm Page 48 Wednesday, September 22, 2004 3:45 PM Intercom During an intercom call: • If you have difficulty hearing while using the speakerphone on the handset or base unit, decrease the speaker volume by pressing [d]. • If an incoming call is being received, you will hear two tones (incoming call tone, p. 59) and the IN USE indicator on the base unit will flash rapidly. To answer the call; — if using the handset, press [OFF], then press [C] or [s].
TG5240.fm Page 49 Wednesday, September 22, 2004 3:45 PM Intercom Voice Paging Base Unit Preparation The base unit user can make a voice announcement that is heard through the speakers of all handsets. • When 4 handsets are registered to the base unit, and if one handset user is on conversation using the Booster feature, 1 of the remaining 3 handsets will not receive the voice announcement. 1 Press [LOCATOR/INTERCOM/TRANSFER]. • The LOCATOR/INTERCOM/TRANSFER and SP-PHONE indicators light.
TG5240.fm Page 50 Wednesday, September 22, 2004 3:45 PM Transferring a Call You can transfer an outside call to the base unit or a handset. From the Handset to the Base Unit 1 Handset: (1) During a call, press [HOLD/INTERCOM]. • The call is put on hold. Press extension# to transfer 1-4=Handset 0=Base 9=Mailbox (2) To page the base unit, press [0]. (3) Wait for the paged party to answer, then you can announce the transfer.
TG5240.fm Page 51 Wednesday, September 22, 2004 3:45 PM Transferring a Call From a Handset to another Handset (when the system has two or more handsets) Preparation 1 During a call, press [HOLD/INTERCOM], then page another handset by pressing its extension number ([1] to [4]). 2 Wait for the paged party to answer, then you can announce the transfer. Telephone System • The paged handset user can answer by pressing [C], [s], or [HOLD/ INTERCOM].
TG5240.fm Page 52 Wednesday, September 22, 2004 3:45 PM Transferring a Call Quick call transfer You can transfer a call without waiting for the paged party to answer. Handset 1. During a call, press [HOLD/INTERCOM]. 2. Press the extension number ([0] for the base unit, [1] to [4] for the handset). 3. Press [OFF] to hang up. Base Unit 1. During a call, press [LOCATOR/INTERCOM/TRANSFER]. 2. Press the extension number [1] ( ) to [4] ( ), or press [0] to page all handsets. 3. Press [SP-PHONE] to hang up.
TG5240.fm Page 53 Wednesday, September 22, 2004 3:45 PM Conference Calls While you are talking with an outside caller, the base unit user or a handset user can join the conversation and establish a conference call. Base Unit 1 During a call, press [HOLD/ 1 During a call, press INTERCOM]. • The call is put on hold. 2 To page the base unit, press 3 When the paged party answers, press the soft key ( CONF ) on your unit to make a conference call. [LOCATOR/INTERCOM/ TRANSFER].
TG5240.fm Page 54 Wednesday, September 22, 2004 3:45 PM Room Monitor This feature allows you to monitor a room by using the intercom feature. For example, you can monitor a baby from different areas of the house. You can call the destination unit to monitor the room. The called unit will not ring. When the system has two or more handsets (p. 3), you can monitor one handset using another. To allow other users to monitor through your unit, turn this feature on.
TG5240.fm Page 55 Wednesday, September 22, 2004 3:45 PM Room Monitor To monitor with Handset Preparation The unit to be monitored must not be in use and the handset to be monitored must be off the base unit. 1 Press [HOLD/INTERCOM], then press the soft key ( MONITOR ). 2 To call the base unit, press [0]. To call another handset, press its extension number ([1] to [4]). Room monitor 00-00-05 D01 Telephone System • To monitor from the speaker, press [s].
TG5240.fm Page 56 Wednesday, September 22, 2004 3:45 PM Special Features Muting Your Conversation During a call, you can mute your phone so the other party cannot listen to you. When muting your conversation, you can hear the other party. Handset Press the soft key ( MUTE ). • “Mute” will be displayed for a few seconds and “ MUTE ” will flash. • To release the mute, press the soft key ( MUTE ) again. • If you press [C] or [s] to switch between the receiver and speaker, the mute will be released.
Special Features Temporary Tone Dialing (For Rotary or Pulse Service Users) Handset Base Unit Preparation Press [*] (TONE) before entering access numbers which require tone dialing. • The dialing mode changes to tone. You can enter numbers to access an answering service, electronic banking service, etc. When you hang up, the dialing mode will return to pulse. For Call Waiting Service Users Handset Base Unit Telephone System Press [FLASH/CALL WAIT] if you hear a call waiting tone during a conversation.
Special Features FLASH Button Handset Base Unit Pressing [FLASH/CALL WAIT] allows you to use special features of your host PBX such as transferring an extension call, or accessing optional telephone services such as call waiting. • Pressing [FLASH/CALL WAIT] cancels the mute or the Temporary Tone Dialing mode (p. 56, 57). Selecting the flash time The flash time depends on your telephone exchange or host PBX.
TG5240.fm Page 59 Wednesday, September 22, 2004 3:45 PM Special Features Incoming Call Tone Handset Base Unit Handset incoming call tone Handset Preparation During an intercom call (p. 47) or while using the Room Monitor feature, you can be informed of incoming calls by two tones. If this feature is turned on, incoming call tones will be heard for as long as the line is ringing. If this feature is set to “2”, incoming call tones will be heard only 2 times.
TG5240.fm Page 60 Wednesday, September 22, 2004 3:45 PM Special Features Key Tone Handset You can select whether or not the handset keys will sound tones (key tone, confirmation tone, error tone). The factory preset is ON. 1 Press [MENU]. 2 Scroll to “Initial setting” by pressing [d] or [B], then press the soft key ( SELECT ). 3 Scroll to “Key tone” by pressing [d] or [B], then press the soft key ( SELECT ). 4 Select “Off” or “On” by pressing [d] or [B].
TG5240.fm Page 61 Wednesday, September 22, 2004 3:45 PM Mailbox Features Preparation The Answering System provides three voice mailboxes. You can share these mailboxes with other members of your family or office as you wish. Callers from touch tone phones can specify a mailbox in which to leave a message. If callers do not specify a mailbox or call from rotary telephones, messages will be recorded into Mailbox 1. When someone calls Telephone System When the Answering System is on (p.
TG5240.fm Page 62 Wednesday, September 22, 2004 3:45 PM Mailbox Features Setting the Mailbox Password (for Mailbox 2 and 3) Handset You can use Mailbox 2 or 3 as personal mailboxes. To prevent unauthorized people from accessing your mailbox and listening to your messages, assign a 2-digit password (00–99) to Mailbox 2 or 3. Each password and the remote code (p. 71) must be unique. Once a password is assigned to Mailbox 2 or 3, no one can listen to messages without entering the password. 1 Press [MENU].
TG5240.fm Page 63 Wednesday, September 22, 2004 3:45 PM Automatic Answering Operation The Answering System allows the unit to answer calls with a greeting message. Callers can then leave a message in a mailbox (p. 61). Press [ANSWER ON] to turn on the Answering System. [ANSWER ON] and Indicator While a caller is leaving a message, you can monitor the call through the base unit speaker. • To increase the speaker volume while monitoring, press [B]. To decrease volume, press [d].
TG5240.fm Page 64 Wednesday, September 22, 2004 3:45 PM Listening to Messages Voice Day/Time Stamp: During playback, the unit will announce the day and time when each message was recorded (p. 17). Using the Base Unit Base Unit You can see the total number of recorded Ex. Mailbox 1 has new messages; Mailbox 2 has old messages; messages on the base unit display. If the Mailbox 3 has no messages. ANSWER ON indicator flashes, new messages have been recorded.
TG5240.fm Page 65 Wednesday, September 22, 2004 3:45 PM Listening to Messages Using the Handset (Remote Operation) Handset Preparation If “ PLAY ” flashes, there are new messages. If there are only old messages “ PLAY ” is displayed but will not flash. • If the Message Alert is turned on (p. 26), the Ringer/Message Alert indicator on the handset will flash slowly when new messages have been recorded and the handset is not in use. To play back messages 1 Press the soft key ( PLAY ).
TG5240.fm Page 66 Wednesday, September 22, 2004 3:45 PM Listening to Messages Voice menu If you do not press any buttons at the end of the last message, the unit will announce “End of final message” and the voice menu will begin. The unit announces, “Press 4 to play back new messages. Press 5 to play back all messages.” • You can press buttons for other playback options (see below) or select another mailbox by pressing [#] and the mailbox number ([1] to [3]) even if the voice menu has started.
TG5240.fm Page 67 Wednesday, September 22, 2004 3:45 PM Erasing Messages Preparation The unit will announce the remaining recording time after playback if it is less than 3 minutes. New messages cannot be recorded when: — “Memory full” is heard. — “ FULL ” flashes on the base unit. — ANSWER ON indicator flashes rapidly (when the Answering System is on). Erase unnecessary messages. We recommend you erase unnecessary messages after each playback.
TG5240.fm Page 68 Wednesday, September 22, 2004 3:45 PM Recording a Memo Message Base Unit You can record a voice memo message of up to 3 minutes in the desired mailbox for other users or yourself. 1 Press [MEMO]. • “Please select Mailbox” is heard. 2 Within 10 seconds, press a MAILBOX button ([MAILBOX 1], [MAILBOX 2] or [MAILBOX 3]). • You can also select a mailbox by pressing the mailbox number ([1] to [3]). After the long beep, talk clearly 20 cm (8 inches) away from the MIC.
TG5240.fm Page 69 Wednesday, September 22, 2004 3:45 PM Transferring a Call to a Mailbox Base Unit Handset 1 Base unit: Press [LOCATOR/INTERCOM/TRANSFER] during a call. Handset display Press extension# to transfer 1-4=Handset 0=Base 9=Mailbox Telephone System Handset: Press [HOLD/INTERCOM] during a call. Preparation When you answer a call and the caller wants to talk to someone who is not available, you can place the caller into one of the mailboxes, where the caller can leave a message.
TG5240.fm Page 70 Wednesday, September 22, 2004 3:45 PM Remote Operation from a Touch Tone Phone While outside, you can operate the Answering System from any touch tone phone. A synthesized voice menu will guide you through the Answering System (p. 72). • To skip the voice menu and operate the unit directly, see page 73. Summary of remote operation Call your unit from a touch tone phone. Enter the remote code (p. 71) during or after the greeting.
TG5240.fm Page 71 Wednesday, September 22, 2004 3:45 PM Remote Operation from a Touch Tone Phone Remote Code Handset Preparation The remote code prevents unauthorized people from accessing your unit and listening to your messages. Choose any 2-digit number (00–99) for your remote code. The factory preset remote code is “11”. If you do not program your own remote code, you can use “11”. 1 Press [MENU]. 2 Scroll to “Initial setting” by pressing [d] or [B], then press the soft key ( SELECT ). answering”.
Remote Operation from a Touch Tone Phone Preparation Answering System Useful Information For assistance, please call: 1-800-211-PANA(7262) 73
Wall Mounting This unit can be mounted on a wall phone plate. 1 Connect the AC adaptor. 2 Tuck the telephone line cord inside the wall mounting adaptor (A). Connect the telephone line cord (B). 3 Insert the hooks on the wall mounting adaptor into the holes (A) and (B) on the base unit.
TG5240.fm Page 75 Wednesday, September 22, 2004 3:45 PM Wall Mounting 4 Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place. Preparation Telephone System 5 Connect the telephone line cord. Mount the unit, then slide it down. • Raise the antennas. Answering System Useful Information 6 To charge the handset battery: Place the handset on the base unit. • The unit beeps once and the CHARGE indicator lights.
TG5240.fm Page 76 Wednesday, September 22, 2004 3:45 PM Wall Mounting To remove the wall mounting adaptor While pushing down the RELEASE LEVERS (A), remove the adaptor (B). 1 1 RELEASE LEVERS 2 Charger unit (KX-TG5243 only) The charger can be wall mounted. Connect the AC adaptor. Install screws using the wall template (see below). Mount the charger (A). Slide it down (B), then slide down to the right (C) until it is secured. 2.45 cm (31⁄32") A B Screws To Power Outlet 2.
Belt Clip You can hang the handset on your belt or pocket using the included belt clip. To attach the belt clip To remove the belt clip Preparation While pressing the top of the clip (1), pull the right edge in the direction of the arrow (2). B A Telephone System Optional Headset Connecting an optional headset to the handset allows hands-free phone conversation. Please use only a Panasonic KX-TCA60, KX-TCA86, KX-TCA88, KX-TCA88HA, KX-TCA91, KX-TCA92, or KX-TCA98 headset.
TG5240.fm Page 78 Wednesday, September 22, 2004 3:45 PM Direct Commands Handset After pressing [MENU], you can also program menu items directly by pressing ([0] to [9], [*] and [#]) instead of using the soft keys. Menu item Command Page Ringer volume [1] [1] [0] : Off [1] : Low [2] : Medium [3] : High p. 20 Ringer tone (Handset) [1] [2] [1]–[3] : Tone pattern 1–3 [4]–[7] : Melody pattern 1–4 [8]–[9] : Downloaded melody pattern 1–2 *1 p.
TG5240.fm Page 79 Wednesday, September 22, 2004 3:45 PM Direct Commands Menu item Command Selection items Page p. 25 Recording time [0] [6] [2] [1] : 1 minute [2] : 2 minutes p. 24 [3] : 3 minutes [0] : Greeting only Remote code [0] [6] [3] Go to Step 5 on page 71. – Recording mode [0] [6] [4] [1] : Standard recording [2] : Enhanced recording p. 26 Mailbox 2&3 passwords [0] [6] [5] Go to Step 5 on page 62. – Change language [0] [8] [1] : English [2] : Spanish p.
TG5240.fm Page 80 Wednesday, September 22, 2004 3:45 PM Canceling Registration/Re-registration Canceling the Handset Registration Handset If you no longer need to use the handset or if you want to use the handset with a different base unit of the same model, it is necessary to cancel the handset’s registration from the current base unit. Only one handset can be canceled at a time. Make sure the handset and the base unit near each other and are not being used. 1 Press [MENU].
TG5240.fm Page 81 Wednesday, September 22, 2004 3:45 PM Canceling Registration/Re-registration Make sure the base unit and the other handsets are not being used. Have both the handset and base unit nearby during registration. Preparation If you have canceled handset registration at a previous base unit (p. 80), start from step 5. 1 Handset: Press [MENU]. 2 Handset: Scroll to “Initial setting” by pressing [d] or [B], then press the soft key ( SELECT ).
TG5240.fm Page 82 Wednesday, September 22, 2004 3:45 PM If the Following Appear on Your Display... The following will be displayed on the handset when the unit needs your attention. Display message Recharge battery • The battery needs to be charged. Recharge the battery (p. 14). Charge for 6 HRS • The battery has been discharged. The handset will not work. Fully charge the battery (p. 13). No link to base. Move closer to base and try again. • The handset has lost communication with the base unit.
TG5240.fm Page 83 Wednesday, September 22, 2004 3:45 PM If the Following Appear on Your Display... Display message • When you tried to store an item in the phone book, the phone book memory was full. Press [OFF] to exit programming mode. To erase other items from the phone book, see page 43. • When the displayed item was sent to the destination handset, the phone book memory was full and copying stopped.
TG5240.fm Page 84 Wednesday, September 22, 2004 3:45 PM If the Following Appear on Your Display... Display message Wrong handset Refer to manual Cause & Remedy • This handset is not for this base unit. This handset is for KX-TG6500 base unit. The accessory handsets for this base unit are KX-TGA520 and KX-TGA523. To order, see page 3. Troubleshooting If the handset display shows error messages, see “If the Following Appear on Your Display...” (p. 82–84) for the Cause & Remedy.
TG5240.fm Page 85 Wednesday, September 22, 2004 3:45 PM Troubleshooting You cannot make an intercom/ outside call. • If more than one other user is using the handset and/or base unit, you may not be able to make a call. Try again later. • Your handset is in remote operation mode (p. 65). Exit by pressing [OFF]. • The handset you called is too far from the base unit. You cannot redial. • If the last number dialed was more than 48 digits long, the number will not be redialed correctly.
TG5240.fm Page 86 Wednesday, September 22, 2004 3:45 PM Troubleshooting 86 Problem Cause & Remedy The handset and/or base unit does not announce the displayed caller’s name. • The handset and/or base unit ringer volumes are turned off. Set to high, medium, or low (p. 20, 21). • The Talking Caller ID feature is turned off. Turn it on (p. 33, 34). The handset and/or base unit does not announce the displayed caller’s name properly. • Name pronunciation may vary.
TG5240.fm Page 87 Wednesday, September 22, 2004 3:45 PM Troubleshooting Answering System Cause & Remedy The Answering System is on, but incoming messages are not recorded. • The recording time is set to “Greeting only”. Select “1 minute”, “2 minutes” or “3 minutes” (p. 24). • Memory is full. Erase unnecessary messages (p. 67). • Memory is full. Erase unnecessary messages (p. 67). You cannot access a mailbox from a touch tone phone.
TG5240.fm Page 88 Wednesday, September 22, 2004 3:45 PM Troubleshooting Problem Cause & Remedy You cannot remember your mailbox password. You cannot retrieve the messages from your mailbox. • Confirm the mailbox password using the handset (p. 62). • If you cannot use the handset, you can retrieve the messages from your mailbox after erasing the password, using the base unit; Press [PROGRAM], [MUTE], [#], and [9][0][0][0].
Troubleshooting “Charge for 6 HRS” and “4” are displayed and the handset does not work. • The battery has been discharged. Fully charge the battery (p. 14). You charged the battery fully, but “Recharge battery” is still displayed and/or “3” continues to flash, or “Charge for 6 HRS” and “4” are displayed. • Clean the charge contacts and charge again (p. 14). • The battery may need to be replaced. If you install a new battery, fully charge it (p. 13, 14).
TG5240.fm Page 90 Wednesday, September 22, 2004 3:45 PM openLCR Service for Caller IQ The unit is compatible with services provided by openLCR. Important: • If you have any questions regarding the openLCR service, call openLCR’s customer service department at 1-866-openLCR(1-866-673-6527). • NEITHER PANASONIC COMMUNICATIONS CO., LTD. (PCC) NOR MATSUSHITA ELECTRIC CORPORATION OF AMERICA (MECA) IS IN ANY WAY AFFILIATED WITH, OR RESPONSIBLE FOR THE ACTS OR OMISSIONS OF, OPENLCR.COM, INC. (OPENLCR).
TG5240.fm Page 91 Wednesday, September 22, 2004 3:45 PM openLCR Service for Caller IQ Downloading Data You can download the following data to your unit from the openLCR web site. Preparation • Phone book data • Ringer melodies (Custom ringtone) • Function setup for your unit • Information such as weather forecasts, stock quotes, lottery results, sports scores and horoscopes (Internet content) Accessing the openLCR web site can be done from any computer with Internet access.
TG5240.fm Page 92 Wednesday, September 22, 2004 3:45 PM openLCR Service for Caller IQ To download data from openLCR Handset Each time you download data (p. 91) from openLCR, the information stored in your unit will be updated. To view up-to-date information, you will need to download it to your unit. • You can select the items of information on the web site which you want to view. • Each handset can download its own data only. One handset can be used to download data for the base unit.
TG5240.fm Page 93 Wednesday, September 22, 2004 3:45 PM openLCR Service for Caller IQ Preparation • If the handset beeps 3 times and the following is Download displayed, some items could not be stored in the phone incomplete. Phone book full. book. Store items by following the steps below. 1. Erase items which do not exist on the web from the phone book of the unit (p. 43). 2. Access the openLCR web site. 3. Go to the web screen to create the phone book data. 4.
TG5240.fm Page 94 Wednesday, September 22, 2004 3:45 PM Important Safety Instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit. 3. Unplug this unit from AC outlets before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4.
TG5240.fm Page 95 Wednesday, September 22, 2004 3:45 PM Important Safety Instructions CAUTION: Preparation To reduce the risk of fire or injury to persons, read and follow these instructions. 1. Use only the battery(ies) specified. 2. Do not dispose of the battery(ies) in a fire. They may explode. Check with local waste management codes for special disposal instructions. 3. Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or skin.
TG5240.fm Page 96 Wednesday, September 22, 2004 3:45 PM FCC and Other Information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ-----. If requested, this number must be provided to the telephone company. Registration No. .........................................................(found on the bottom of the unit) Ringer Equivalence No.
TG5240.fm Page 97 Wednesday, September 22, 2004 3:45 PM FCC and Other Information Preparation CAUTION: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
TG5240.fm Page 98 Wednesday, September 22, 2004 3:45 PM FCC and Other Information The software contained in this equipment to allow user access to the network must be ungraded to recognize newly established network area codes and exchange codes as they are placed into service. Failure to upgrade the premises systems or peripheral equipment to recognize the new codes as they are established will restrict the customer and the customer’s employees from gaining access to the network and to these codes.
TG5240.fm Page 99 Wednesday, September 22, 2004 3:45 PM Index E A B F FCC and other information . . . . . . 96 FLASH button . . . . . . . . . . . . . . . . 58 Flash time . . . . . . . . . . . . . . . . . . . 58 − Function menu, Direct commands . . . . . . . . . . . 78, 79 Function menu, selection. . . . . . . . 15 Function menu, table . . . . . . . . . . . 16 G − Greeting message . . . . . . . . . . . . . 23 H C Headset, optional. . . . . . . . . . . . . . 77 Hold . . . . . . . . . . . . . . . . .
TG5240.fm Page 100 Wednesday, September 22, 2004 3:45 PM Index M Mailbox. . . . . . . . . . . . . . . . . . . . . . 61 Mailbox, password . . . . . . . . . . . . 62 − Mailbox, transferring a call. . . . . . 69 Making calls, base unit. . . . . . . . . 30 Making calls, handset . . . . . . . . . 27 Memo message . . . . . . . . . . . 68, 72 − Message alert . . . . . . . . . 26, 64, 65 Message storage . . . . . . . . . . . . . 24 Microphone, base unit . 23, 30, 49, 68 Microphone, handset . . . . . . . . . .
TG5240.fm Page 103 Wednesday, September 22, 2004 3:45 PM Specifications N Handset Power Supply: Ni-MH battery (3.6 V, 830 mAh) Frequency: 5.76 GHz – 5.84 GHz Dimensions (H x W x D): Approx. 220 mm x 53 mm x 37 mm (8 21/32" x 2 3/32" x 1 15/32") Mass (Weight): Approx. 210 g (0.46 lb.) Security Codes: 1,000,000 N Base Unit Power Supply: AC adaptor (120 V AC, 60 Hz) Power Consumption: Standby: Approx. 2.5 W Maximum: Approx. 6.0 W Frequency: 5.76 GHz – 5.
For product service • Visit our website: http://www.panasonic.com/support • Contact us via the web at: http://www.panasonic.com/contactinfo • Call us at: 1-800-211-PANA(7262) When you ship the product • Carefully pack your unit, preferably in the original carton. • Attach a letter, detailing the symptom, to the outside of the carton. Symptom • Send the unit to an authorized servicenter, prepaid and adequately insured.