Operation Manual

Useful Information
43
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
*1 KX-TG6421/KX-TG6422/KX-TG6423/KX-TG6424
Caller ID
I cannot make a call. L The handset is too far from the base unit.
Move closer and try again.
L Another unit is in use. Wait and try again later.
L Answering system is being used.
*1
Wait and
try again later.
L The key lock feature is turned on. Turn it off
(page 17).
Problem Cause/solution
Caller information is not
displayed.
L You must subscribe to a Caller ID service.
Contact your service provider/telephone
company for details.
L If your unit is connected to any additional
telephone equipment, remove and plug the
unit directly into the wall jack.
L If you use a DSL/ADSL service, we
recommend connecting a DSL/ADSL filter
between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for
details.
L Other telephone equipment may be interfering
with this unit. Disconnect the other equipment
and try again.
Caller information is slow to
display.
L Depending on your service provider/
telephone company, the unit may display the
caller’s information at the 2nd ring or later.
L Move closer to the base unit.
Time on the unit has shifted. L Incorrect time information from incoming
Caller ID changes the time. Set the time
adjustment to “Manual” (off) (page 20).
The name stored in the
phonebook is not fully
displayed while an outside call
is being received.
L Edit the phonebook entry name to fit in 1 line
of text (page 18).
Problem Cause/solution
TG6411-6421E(e).book Page 43 Tuesday, December 16, 2008 7:54 AM